Kelley-Robb-Cummins Funeral Home

I had a problem with my bill after my work was completed Called up Richie at Genz-Ryan and he took care of me to my satisfaction by making it right

Andrew Dand Christy D, both receive high marks in the fixing of my furnace humidifier Andrew checked out, found a fault and cycled the system until he was positive that it was working He was also punctual and it was a great service callChristy Mis fantastic as well She is great on the phone and is a real pro at assessing the need and setting up the service call She does this with a cheerful positive attitude

Great tuservice! Steve M was professional, knowledgeable, and punctual We have been using Genz Ryan (hooking up a dryer, air conditioning tune up, fixing a furnace fan, and heating tune up) for the last 4-years We love the company!

Jeff P from Genz-Ryan Plumbing & Heating installed my Furnace/AC unitOn the morning of the installation Jeff called me to let me know he was on his wayJeff was very thorough in everything that he did for me and I had heat again bv 1:00pm in the afternoonJeff made sure to keep his work area clean and thoroughly cleaned up after the job was completeJeff made sure to answer any questions that I had and let me know that I could call should I have any questions in the futureThanks Jeff for a great job!

Very thorough and complete in task

I had a problem with my furnace and contacted Genz-Ryan to come out and take a look They let me know that it would be in the afternoon and that was right when Zach showed up Genz even gave me a call about minutes prior to his arrival so I was able to get home from workZach showed up and was able to determine the cause of my issue I was impressed with his troubleshooting skills and the steps he took to figure out what was causing my heat not to run After we figured it out, he was open and honest about the solutions We agreed on the correct solution for me and he was able to get the heat running Great experience! I hope, should I have any other issues, that Zach is the tech sent to my house!

Called just before 5PM day 1, got service the next day, for my sump pump Turned out it was literally a alarm, but was glad to have such quick, friendly and thorough service

Very positive experience with this team of professionals Although I wish I didn't have the expense at this point in time, I am confident that the fix was done correctly

Ryan was great He was very knowledgable and professional and explained everything very clearly

Zach did an amazing job for us We cannot be more thankful for his professionalism, friendliness, and prompt service We highly recommend Zach and his company, They are our techs for life!

As a customer for about years, Genz-Ryan has provided excellent customer service and very knowledgeable Service Technicians The Service Techs are always willing to answer questions and take the time to show you how to optimize your heating/cooling system for efficiency and comfort

We called for a check on water heater we ad a card for$serviceThe guys came in before we know it, they were telling us our water softener was out plus our water was bad everything was ruinedThey recommended a twelve Thousand dollar repair planThey had other less options I said we needed the water softener, he said that would be $then a pressure part that would be $The toilet was running and that was $Before we knew it, he had plummers there new faucets we never got to choose and wanted a check for!$6,250.00, Which we wanted a price break downHe said then it was a package they don't break the price downHe would email the receiptA week later I called we were sick about how they wouldn't tell us what else we payed forWhen I called the woman on the phone says oh you signed up for a service plan which we did'ntThen she transfers me to Jeff who was gonna resolve this issue he says oh I see you signed up for a service plan, he proceeds to tel

Adam and his coworkers did a very professional and complete job of replacing my central air unit which included the coil in the furnaceThey were on time, explained the process and very friendlyOnce they completed, they gave me a complete tour of what was done, explained the follinspection that would be done, and went over the warrantyThey cleaned up after their work and left the areas as they were when they started

Joel P diagnosed the water pressure issue in our house and presented the options to resolve the issueJoel was very personable and completed the work in a professional mannerThese are traits that are hard to come by in today's home repair service industryAs I shared with Joel, I have hired other plumbers for repairs and typically have been greatly dissatisfied with the quality of the work for what is charged

I've been with this company for years as a customer I am very pleased overall Their technician Tom Ronia has serviced our house many times He is an intelligent, informed and friendly person to work with I would recommend this company to those looking for a reliable plumber

ZACK Bwas very punctual as usual He performed our annual furnace check Everything was functioning this time His demeanor and professionalism is precisely why we always request him for any of our "Genz-Ryan" services He not only knows his business, but, he is a gentleman too You should be proud to have him on your service team

Nice work thank you

Tom addressed and answered my water heater questions very clearly, inspected quite a few plumbing items, and fixed a water valve problem that bothered me all winter

Steve came out for our annual fall tuand was able to uncover some furnace issues that made us think about a new furnace after years
He provided options and we had an installer here days later
Peace of mind and a great system
Thanks

A Genz-Ryan plumbing representative (Matt M.) inspected and flushed my water heater He was very personable, efficient, and knowledgeable He also gave me information about Genz-Ryan, their products and services, prices, and many items to choose from I expect that I will make additional purchases and will definitely want Matt as a future service person