Kelley-Robb-Cummins Funeral Home

The HVAC tech that came out to inspect my furnace was very professional and courteous He thoroughly tested the system and made recommendations to improve efficiency which I am still considering Thanks for a great experience!

Very satisfactory Jimmy did a great job checking out our ac system and he did it very efficiently

For a few days our furnace would have failed starts when the thermostat called for heat With cold weather soon approaching, I knew I needed a professional to check the furnace to be ready for winter I had fired my old Heating and Air Conditioning provider due to poor service and excess costs, but I remembered seeing some Genz-Ryan television commercials recently on television so I asked my wife to call themGenz-Ryan was quick to answer our call for service, less than hours The Service Tech was Jeremy *** Jeremy was very professional and efficient He fixed the issue and gave us some pointers that will prevent a reoccurrence of the problemI am sold on Genz-Ryan Plumbing and Heating Their quick response and timely advice have earned them my business It's Genz-Ryan Plumbing and heating from now on for my plumbing and heating needs Mike ***

Chris and Joe installed my new high efficiency furnace yesterday and did an amazing job They swapped out an efficiency furnace for a efficiency Their professionalism with working through and solving how to properly vent the new furnace since they could not use the old exhaust and rebuilding some of the duct work that just did not look as clean as they wanted it to look I know it is a utility room but I very much appreciate the fact they were willing to take the time to installed all the pipes and duct work in a very organized way to make it just look very clean They could have taken the easy direct line to the intake and exhaust of the furnace to speed up the job but took their time to clean up what was already a very busy intersection of pipes When my A/C unit needs to be replace I would have no problem having these guys comeback and install that system as well

I had an issue with my ACThere was a leak in the cooling lineThey came, looked at it, and presented me with a quoteThe cheapest was $and a one month warrantyI thought all their prices were high, but needed an ACI agreed to them fixing the AC for $1500, which was supposed to include a one year guaranteeThree days later MY AC is still not workingI ask if it's still covered and they said yesThe same guy comes out againI ask about any money back, since it didn't take the cure and he said no, they warned me about it being an old unit and not lastingWhich they did with the lowest serviceThey said nothing about it with the higher service levelSo the tech patched it againIt lasted another week and a half and quit workingGenz Ryan has refused to admit any wrong doing with the warrantySaid they warned me, and said the warranty only applies if I use them to replace the unit, then they would subtract that amount

I had an inspection of my air conditioner by Brent G
He was extremely knowledgeable and professional and I was very impressed

I had a furnace tune up/check and Tyler *** was the person the business sent to perform that work He was great He was fast, efficient and told me potential issues I could experience with my furnace in the future, but did not pressure me to perform the work now He was very friendly and answered all of my questions

Genz-Ryan technician Bill Bwas prompt, friendly, did thorough work and took the time to put together optional quotes for some possible future work

Had Nick Mfrom Genz Ryan out today, darn AC unit leakingHe did a complete check and told me straight what my options wereVery professional!

Ryan came out to fix my air conditioner that was just fixed the prior week There was one thing that was not put back previously when the work was done that caused the air conditioner to not work Ryan figured it out right away and got it running Ryan then took the time to do an inspection on everything to make sure that everything is working properly Great customer service

Zach *** with Genz Ryan did a great job servicing my HVAC unit during it's check up appt He was helpful, clean, knowledgeable and nice He explained what he was doing at all stages of the check up as well as what he found (or not found) during my apptThank You Zach *** and Genz Ryan

Noah did a great job cleaning up our A/C and troubleshooting the control panel which prevented our unit from running
Now with warmer weather it is a blessing to have a working A/C!
Thanks Noah for your professionalism in getting the job done

Jeff *** was very helpful and was able to find the leak in our AC unit, by checking several different areas He was very professional and kind! Thank you!!

I would not ever work with these folks ever again They quoted me a very high price, I trusted them but then got skeptical, I asked them for an itemized invoice and they refused to five it to meBecoming skeptical, I decided to get a quote from an independent HVAC and Plumbing certified company They quoted $lower than Genz-Ryan! I had already signed the deal with GR, so I was locked into the priceI brought the price of the Job up to Genz-Ryan to their attention, but they said thats their price and I have to pay it On the day of the job, GR guys showed up for a person job I had people sitting in my driveway for over 1/hours or more (because I had to leave for work) drinking coffee waiting for parts to arrive and an electrician to do his workI live in a town home My utility room is the size of a coat closet Why would you ever send that many people for a two person jobI paid for excessive fees on labor for a small job Insult to injury, their work did not even meet code for our city inspectors Now I have to deal with them on fixing their faulty workA week later I had a plumbing issue with my sink I called their competitor, got a fair market price and have no issues with their work It was awesomeIf you want something done right with your HAVC and plumbing needs, NEVER CHOSE GENZ-RYAN

Prompt, professional, friendly service

Technician called me and gave me a description of what needs to be done to fix the situation He was very informative and was easy to work with He gave me two options for what needed to be done and the cost I really appreciated him doing that We decided to go with his first option which was more expensive but that was the best we needed to do

Very Positive! David *** is the best and is a huge asset to Genz-RyanWe would not have any other plumber inner house!

Brian was great!

Genz-Ryan was easy to work with and they provided a high level of quality and professionalismI was impressed with the skill of the installer and the overall geniality of the two techs who came to our house Maybe they are not the cheapest, but I have confidence and peace of mind about the work they did

Mike was very knowledgeable and was willing to take the time to walk you through both my needed repairs and new furnace options We ended up choosing a new furnace and he was very helpful in showing all the options from top of the line to bottom of the barrel There was no pressure to buy the top and he explained how certain options on the top can be added later if you want them which helped make the buying process very easy