Kelley-Robb-Cummins Funeral Home

A toilet quit functioning and we were experiencing a loss of water pressure in two bathrooms and our water was brown in color Bill *** was the service technician who came to our house He discovered that the water softener had malfunctioned and sediment that was coming out of the water softener was causing the loss of water pressure He offered some options for fixing the system We decided to replace the water softener Bill replaced the flushing mechanism in the toilet and flushed out the pipes and the water heater He was very professional and did a good job of getting our system working again

The service industry, espconstruction and repair, has in general "lost s few steps" over the years That's why it was so refreshing to deal with Brent Gentz and his team Brent was predictable in coming, courteous, patient, and very thorough He anticipated our needs, answered all of our questions, and in the end, provided a great end-to-end service I recommend him and his team highly for getting the job done right the first time and on time-- Kirk ***, Rosemount

Ryan was very clean and neat with his work and keeping the outside, outside! He was very professional in his analysis and explanation I would welcome him into my home anytime He fixed the problem quickly and effectively

They were very courteous from Cherri who set up the appointment to Loren & John the service techsVery personable & knowledgeable and you have the feeling that they are there for you

Very thorough and complete in task

Had repeat visit for Furnace issue after only week Costed more money for 2nd fix now hope stays repaired for awhileOpted not to get new furnace at this time

Johnny J was the service technician who came out to to service our A/C He not only did terrific work, but spent time explaining to me how the different parts of the system worked, and what to look for in the future as signs of potential problems I am a much more informed consumer and understand why certain actions are required I have NEVER had this quality of service for any product I would definitely recommend G-R to family and friends

I highly recommend doing business with this company They were very prompt, knowledgeable and thorough They gave me options and spent the time to go through each of them so I could make a decision

Technician was professional and informative.He took time to answer all my Questions.He took time to check out everything.Grateful!!

Completely happy with the service and the employees I dealt with for this company Monique was very helpful and friendly on the phone, and Noah the tech was helpful as well as empathetic to my needs Would HIGHLY recommend this company in the future Very quick turn around time on appointments and installation schedule

Noah was very professional and gave me the information I needed in order to make a decision about my situation I appreciated his sense of humor and his efficiency during his visit

Professional service, done in a timely mannerI have used them twice for flushing and filling my water heater and once for replacing my water softenerDefinitely would recommend

Very friendly and very easy to work withCourteous and showed up on time Explained everything to me and took time for questions

courteous, friendly, fast, followed up very well service tech showed up right on the button

Jeff did a fantastic job installing my air conditioner He was polite, clean, and thorough in his explanations I would definitely use him again

I had a great experience with Genz Ryan to fix our air conditioner The technician was very informative in regards to be done and checked with me regarding the cost for my approval He called me back when the work was done and would send me an invoice outlining the work he did He was very courteous and a please to speak with

Nick did a good job evaluating my situation and offering options We had a little misunderstanding on what was included but all was worked out to my satisfaction Joe and the electrician did a very good job installing the system, explaining how it worked and cleaning up after installation Nice job

Genz Ryan did an air conditioning tune up

Very professional, very knowledgeable, excellent helpWould recommend to anyone that needs their furnace serviced, repaired, or replaced

Very friendly, courteous and professional service Lots of service options from a band-aid fix to full replacement and all are fully explained No pressure to upsell Quality work all around Only non-positive comment is they maybe cost a little bit higher than average, but the quality and service is also higher