Kelley-Robb-Cummins Funeral Home

We were totally pleased with Tyler He presented and conducted himself as a professional and was eager to answer any questions we had concerning the service provided - furnace check-up Tyler represents a great company and we were treated as if we were his only clients that day....he did not rush off, but was very helpful and informative Genz-Ryan is fortunate to have such a good employee

Shea *** did a great job installing my new water softener He was very courteous, knowledgeable, the installation looks great I would definitely recommend Shea and Genz-Ryan to family and friends Thank you!

David A was the Genz-Ryan technician who performed routine maintenance on the plumbing, including the hot water heater, in my homeHe checked all the faucets, toilet tanks, showers, etcand drained the hot water heater I appreciated his helpfulness in answering related questions I had
David arrived on schedule, was careful in the home, friendly and professionalI appreciated his skill and his demeanor and recommend him in this role to others

A Genz-Ryan plumbing representative (Matt M.) inspected and flushed my water heater He was very personable, efficient, and knowledgeable He also gave me information about Genz-Ryan, their products and services, prices, and many items to choose from I expect that I will make additional purchases and will definitely want Matt as a future service person

On arrival Mike S was very profession with his jobHe came to our home which did not have heat in the basement and made a very stunning discovery which he fixedMike S has a wounderful public relations and is a great asset to your organizationMike S went above and beyond by offering useful advise on how to maintain our heating systemThanks

We had our annual A/C check up today by Noah *** of Genz-Ryan and were very pleasedNoah is very courteous and knowledgeable about the equipmentHe is a 20+ year vet of Genz-Ryan and I appreciate that

Always on time and always a job well done

excellent experience with Jeff Fat Genz-Ryan on service call for AC Arruved in time; worked carefully, identified problems and gave advice and did NOT recommend any unnecessary service

Good

Same day service totally unexpected but so appreciated Jeremy came out to our home to look into a air conditioner issue He was very thorough and explained every detail and gave us options for the repairIt was nice to have options for "US" to decide how to proceed This made it easy to pick the proper repair option for usNever once was there pressure to over sell or run up the bill for unnecessary repairs! days later Terry came out to handle the repairs and did an outstanding job Arrived on time and was very thorough, extremely neat and clean! It was an a top notch experience

Both Mike G& Mike Bwere so professional & helpful Was having problem with my ice maker & they took the time to help me with some minor adjustments which saved me a service call They inspected my air conditioner giving me options for some repairs needed without trying to sell me more than I needed

Matt Mwas here to flush out my hot water heaterHe had finished an earlier job and Genz - Ryan asked if he could come nowMy answer was yes Matt put on cloth boots and took them off each time he had to go in and out to his truck for parts !!! He found and showed me corroded parts in my year old tank and 'asked' if I wanted them replaced---no pressureThat being done, and water while water was filling, he chatted about deer hunting which was greatHe cleaned up as it was when he cameThis was a wonderful experience

Steve ***, a service tech for Genz Ryan, came out to our house late last night due to an A/c failure He was professional, well informed and explained our lousy situation to us He said he would try his hardest to help us with the manufacturer whose equipment failed and to get back asap to do the work himself Overall, Steve was a buttoned up representative for Genz Ryan and handled a hard situation well

The service was excellent The technicians did a great job of explaining the issue as well as walking through all the readings (especially CO levels) that drove the proposed resolution They also did a great job of walking through the various options for repair or replace of the furnace, which of course is a very difficult decision due to price

Excellent service Arrived on time Courteous KnowledgeableDid a great job

We had a broken furnace and partially broken water heaterAfter checking out, Ryan A explained what had happened and gave us a few options for fixingRyan A behaved not like a sales man but like a knowledgeable friend when he did his workWe would say Ryan A did a great job The few workers who did the fixing/replacing work the next day for our house also did a great jobThey were very professional

Billy was very friendly and did a great job explaining what he did and went over the report so we could understand it I would highly recommend Genz-Ryan to anyone!

Quick and Friendly service Matt outlined all of my options for repairI asked a few questions regarding implications of my choice and he answered them fairly and honestly Service was completed with a few hours, very fast Nice guy and good company

Genz-Ryan has always been great to us! David was excellent, professional and explained in detail what needed to be done
Highly recommend this company!

Steve Mof Genz-Ryan Plumbing and Heating exceeded all my expectationsHe arrived early, communicated all the options clearly, extremely knowledgeable, and was very expedient to finish the job