Kelley-Robb-Cummins Funeral Home

Terry H just left after completing an annual check of our furnaceHe not only answered questions we had for him but explained thoroughly his answersHe visited with us about the advantages of duct cleaningOverall this was a very informative and pleasant visit from Genz RyanThanks Terry!

Genz-Ryan provided very prompt professional service for me

I needed plumbing help urgently Matt M was great He took care of my urgent problem and my not so urgent plumbing needs Matt was pleasant and professional and I really appreciated his willingness to go above and beyond

Noah F checked, cleaned and serviced our air-conditioners on August He was marvelous and did a good job I recommend him

positive experience

Experienced a very professional and timely installation for replacement installation for water heater

Steve and Andrew D were to my home about our infloor heatThey were very knowledgeable and discussed what we needed to fix our problem on MondayOn Wednesday Loren B and Andrew D came back out to our home to answer some more questions we hadVery professional

Brent was very thorough, attentive to detailHe was able to find a solution for a very complicated problem

Fantastic serviceWalked me though all analysis of the problem and the potential solutionsDiscussion included all exact costs for repairs and replacementHighly recommend this company and their representative

We used Genz-Ryan special to flush out our Water Heater The serviceman was Alex and he was very polite, professional, and knowledgeable Ironically, he had let me know a service my city provided "free of charge" to residents Wow, we actually saved money We will continue to use Genz-Ryan in the future as we have in the past

David listened to my concerns, checked them out, completed the maintenance job that served as the primary reason for his visit He then presented me with information regarding ways to remedy my concerns He was very professional and pleasant to have around He was representative of each of the workers from Genz-Ryan who we have had in our house This is why we keep going back to them

I always receive excellent service and have courteous service personnel

Noah was out today for a furnace tuneupHe was friendly, knowledgeable and very thoroughLots of great inormation

I was very pleased with the service I received, the technician, Brent was very professional and helpful

I can't say enough good things about Mike B Professional, courteous, friendly He came for a consultation and it couldn't have been any better! I highly recommend Mike and Genz-Ryan for anything!

Loren B was very nice and helpful, he worked hard and communicated with us very well

Cody and Adam installed my furnace and air conditioner today They were very professional and took the time to clearly explain any questions that I had They took additional steps to ensure that some previous "fixes" were corrected and also provided information that will be helpful for me to better utilize the equipment They not only worked on the inner workings of the equipment but also ensured that the exterior was in great shape They left the work area much cleaner than when they started

Matt from Genz-Ryan was professional, personable and informativeHe provided options for replacing our home water heater and continued service repairInstallation was done in a timely and friendly manner and Matt gave a quick overview of the controls in order to personalize our water heater for our specific home needs

Dave Bwas scheduled to do maintenance on my water heater He was very courteous and professional right from the start He explained what he was going to do and proceeded to get his equipment to start the process He even allowed my young son to continue to bombard him with questions while he was working (he was so nice to him!) answering each and every inquiry with a lot of patience, all the while still working on the flush After he completed his scheduled task he asked if I was on the maintenance package and I told him I was so he offered to do the regular plumbing checkup that I would be entitled to with the package This was a great help since I didn't really want to take off of work again for another maintenance item Dave was very efficient and paid attention to the details and explained what might need to be fixed or replaced and within what timeframe I was very grateful for his service I would highly recommend the maintenance package service from Genz-Ryan if you are not a handy person and you have very little knowledge of the inner workings of your systems It definitely gives me peace of mind that someone who knows what they are doing did a check up and felt things were ship-shape

I called them to repair an exhaust fan on a yo water heater that the had installed and was under warranty Two guys showed up and after an hour they came up from the basement with a sales pitch to replace my water heater, water softener and install a filtration system for a total greater than $10, I called them because my wife would be home alone to during the visit and I naively thought a company like Genz-Ryan would not try to take advantage of her The were making up dramatic stories about how are water wasn't safe for our children with out their products After we asked them to just replace the exhaust fan it took them a tota of four hours to finish the job Final bill for the warranty repair was $ This is nearly the price of a new water heater I can not under emphasize how disappointed I am that I called Genz-Ryan Never again