Kelley-Robb-Cummins Funeral Home

They were on time, took time to review what I wanted done, gave three options, I could choose from and did a good jobI would consider them again for future workJim Burnsville

Great resultMike B was very helpful and provided several alternatives to our furnace issueDecided to repair and work completed same dayVery pleased with result

Ryan Afrom Genz-Ryan did an excellent job of checking my A/C

ended up fixing it myself--something very, very simple--courteous when I called to schedule and nice when I called to cancel

Ryan was very clean and neat with his work and keeping the outside, outside! He was very professional in his analysis and explanation I would welcome him into my home anytime He fixed the problem quickly and effectively

Genz-Ryan excellent experience

We were interested in replacing a 21y/o Lennox Furnace and AC, also updating our zone heating A quote was no available by email or printer We had to write it down ourselvesNo literature was handed out, to better understand the products we were interested inThe whole encounter lasted for two hours Most of the time seemed to be getting a quote ready I felt it took to long, a waste of timeThe Representative was easy to work with No high pressure sales pitch The April Air Humidifier has not worked this past winter He trouble shot the appliance and found the water hose was plugged with sediment No charge HIs actions did promote good will

We recently had our thermostat replaced by Billy a Genz-Ryan Very nice, professional, respectful of our home, and he did a great job I would recommend Genz-Ryan for any plumbing and/or heating issue you may encounter

Office staff was very helpfulTechnician David A, did his bestRight up front he said he was not real knowledgeable on our system but got the job doneLoren BCalled the next day said he and Bosch rep are coming out to see me to get the system running right

I was not home when he arrived for my scheduled appointment but he left a note, and when I called back he arrived a couple of hours later and took care of everything

On one of the coldest days of the year, a service technician arrived at our house, diagnosed the problem, gave us our options and made sure that we would have heat the NEXT DAYHe was patient and knowledgeable...and even arranged for space heaters to be delivered that night to get us through

Genz Ryan was called to inspect a boiler on Thursday October 26thThey replaced the thermostat and did a visual inspection of the boilerContracted with me to replace valves between the boiler and the water softenerI paid with a debt card the sum of dollars in advanceAn appointment was set up by Mike who was the service technician, for the following Tuesand was told I would be called between 12:and 2:PMNo call and no service was performed on that day, or any other day I called and talked to Phil that night and cancelled my business with them due to failure to showI requested a refund of my payment for services I did not receiveToday is November 6th and I have called the company at least times talking with Phil each time who kept telling me that he would forward my concerns and requests to his manager and Mike's managerI was told on occasions that they would be in touch with me that dayNo call has ever been returned to meI want a refund for serv

Jeff *** was very helpful and was able to find the leak in our AC unit, by checking several different areas He was very professional and kind! Thank you!!

Great service, honest repairman!

Tyler did a great jobHe asked me questions to see if I had any problems the furnace or ACHe had to adjust the exhaust tube to get the water out of itJob well done !

The technicans arrived on time, were courteous and conducted themselves in a very professional manner They answered all the questions I had and took the time to discuss other future repair issues that I was considering Great job guys

Alberto was very professional and thorough It was a pleasure to have him

We called Genz Ryan for what we thought might be $500-$Some irregularities were found and we ended up with a $10,bill which we were not expecting days before ChristmasThe plumbers were great explaining and providing rationale for why replacements were needed (company out of business = no parts and rotten pipes in the floor), making us feel comfortable with authorizing the workI think the plumbers involved felt badly, too, but were very professional al along the wayWe were quite shocked but it was necessary workWe appreciate the quality of the work and their help!

Tyler was punctual, polite, professional, and knowledgeableIt was a pleasure doing business with him and Genz Ryan

Plummer was friendly and efficientWork was done well