Kelley-Robb-Cummins Funeral Home

Benz-Ryan did a fantastic job with our furnace and air-conditioner installationHighly recommend them

I would not ever work with these folks ever again They quoted me a very high price, I trusted them but then got skeptical, I asked them for an itemized invoice and they refused to five it to meBecoming skeptical, I decided to get a quote from an independent HVAC and Plumbing certified company They quoted $lower than Genz-Ryan! I had already signed the deal with GR, so I was locked into the priceI brought the price of the Job up to Genz-Ryan to their attention, but they said thats their price and I have to pay it On the day of the job, GR guys showed up for a person job I had people sitting in my driveway for over 1/hours or more (because I had to leave for work) drinking coffee waiting for parts to arrive and an electrician to do his workI live in a town home My utility room is the size of a coat closet Why would you ever send that many people for a two person jobI paid for excessive fees on labor for a small job Insult to injury, their work did not even meet code for our city inspectors Now I have to deal with them on fixing their faulty workA week later I had a plumbing issue with my sink I called their competitor, got a fair market price and have no issues with their work It was awesomeIf you want something done right with your HAVC and plumbing needs, NEVER CHOSE GENZ-RYAN

Just met a very nice H-VAC technician by the name Alberto from Genz-Ryan who did a thorough tuof our central air conditioner He was so patient with answering all my questions and showing me important things to know about how to care for our system to prevent problems down the road when the AC will get a hard work-out Don't want to have problems at the peak season when one really needs the AC to work properly It's hard then to get service when it will be in high demand due to mal-functioning equipment

Mike G did fine work tuning on our AC He was on time, did the inspection quickly and ended up in his truck for minutes while he waited for a windy downpour to finish so he could complete the work He ended up using an umbrella under his arm to finish when the stubborn rain refused to quit, just so he wouldn’t be an imposition any longer on our evening Nice friendly guy We were glad to have him

Our year old AC stopped working and Genz Ryan stated it was a circuit board that went out, and that for about $I could get the AC working againMike also said for $a month we could get our systems checked out for freeThe AC still didn't work and they had to come back out and find out the real reason, the compressor was out (just like our neighbors that Genz installed too, years ago)Mike stated it would take about hours for the install and the quote was $for the hoursWe waited for over weeks during the summer for the compressor to be installedIt only took hours, but they insisted on still charging $1100!We could not get them to show us a receipt on the work or on the work they did previouslyThey wouldn't even give us a warranty on the workI also called on 8/22/(talked to Collen) to cancel the $a month charge since they overcharged me on the installRachel at Genz Ryan kept charging our card every month for the $20, even though we cancelled a

We have used Genz-Ryan for several years now and have been very pleased with their service

Noah gave us over an hour notice before he arrived so we could plan on someone being home He was very professional and explained the issue He provided us with several options from the most basic repair to total replacement of our a/c system I was very pleased with our experience especially since we were in a pinch

Nick did a good job evaluating my situation and offering options We had a little misunderstanding on what was included but all was worked out to my satisfaction Joe and the electrician did a very good job installing the system, explaining how it worked and cleaning up after installation Nice job

Positive experience with Mike B Very professional and explained the options to us Rating stars

Great resultMike B was very helpful and provided several alternatives to our furnace issueDecided to repair and work completed same dayVery pleased with result

Very professional I was pleased with the A/C installation Ryan did for us

The Genz Ryan tech did an excellent job in servicing our furnace His inspection was very thorough and he left a number of service options as well as alerting us to potential concerns Very courteous and clean

Tyler was punctual, polite, professional, and knowledgeableIt was a pleasure doing business with him and Genz Ryan

MattM did a fantastic job today recommending and replacing my old water heater that had sprung a leak He also repaired another plumbing issue that had developed a slow leak He was extremely professional and quick at his job I was impressed at the quality and how thorough of job that was done Matt also had a great sense of humor and wouldn't hesitate to use Genz-Ryan and Matt when needed in the future

Ryan was very clean and neat with his work and keeping the outside, outside! He was very professional in his analysis and explanation I would welcome him into my home anytime He fixed the problem quickly and effectively

Alberto was very professional and thorough It was a pleasure to have him

They were on time, took time to review what I wanted done, gave three options, I could choose from and did a good jobI would consider them again for future workJim Burnsville

Gens-Ryan was here today to service our furnaces They found a problem with one of them and called it to our attention We are having the furnaces replaced very quickly - this week They were informative, gave options, and were pleasant to deal with They know their business

Tyler did a great jobHe asked me questions to see if I had any problems the furnace or ACHe had to adjust the exhaust tube to get the water out of itJob well done !

On one of the coldest days of the year, a service technician arrived at our house, diagnosed the problem, gave us our options and made sure that we would have heat the NEXT DAYHe was patient and knowledgeable...and even arranged for space heaters to be delivered that night to get us through