Kelley-Robb-Cummins Funeral Home

Billy at Genz-Ryan came out today He took time to teach me about our system and explained how I could keep my eye on things I would recommend both Genz-Ryan and Billy

The technicans arrived on time, were courteous and conducted themselves in a very professional manner They answered all the questions I had and took the time to discuss other future repair issues that I was considering Great job guys

Great service, honest repairman!

Noah Fwas highly capable, and personableHe explained the problem and offered several choices to fix itHis knowledge of the system as well as the options offered to correct it was impressive

Patrick and Lance did a great job hooking up the electrical to my new furnace and thermostat

We recently had our thermostat replaced by Billy a Genz-Ryan Very nice, professional, respectful of our home, and he did a great job I would recommend Genz-Ryan for any plumbing and/or heating issue you may encounter

On time, 100% transparentHad an Issue with condensation under the my furnaceZach Bfigured out the problem in no time

Great service with a smile Answered all my questions Willing to follow up within a few days to see if I had any more questions or concerns

Mike came out to install a thermostat we had purchasedHe not only was able to get an upgraded thermostat in, he explained what features would not work and whyHe went through the set up steps with meAND he talked with me about the water softener we had a consult set up for and helped me to order the right fit for our home and get an installation date scheduled a lot sooner that I expectedAmazing customer service!

You will not find a better HVAC technician than Dan W Exceptional work!

We had a serious leaking faucet in our upstairs bathroom tub Bill evaluated the situation and came up with several possible solutions and pricing Our house is over years old so the plumbing was in need of up grading to bring this bathroom up to code and fix the leaks The project was completed this past week and we are very pleased with the end product Bill and his helper Mark were very professional, neat, and friendly We look forward to continuing our business relationship with Genz-Ryan

Were able to get us an appointment quickly, and Noah did a good job of explaining the problem + our options for fixing it

I was very pleased with the service I received from Genz-Ryan and the service technician, Bill B Bill called in advance of his visit and arrived as scheduled He evaluated the situation and presented me with multiple options for correcting my problems The options ranged from very basic to very expensive and comprehensive He made no attempt to direct me to any specific option, but he did explain each of them thoroughly

Noah was very professional and informativeHe communicated clearly what work needed to be done and any reparations that were neededHis efforts were effective and efficient in a very personable manner

Noah was out today for a furnace tuneupHe was friendly, knowledgeable and very thoroughLots of great inormation

Matt the service tech showed up on time, and installed our kitchen faucet and it looks and performs greatHe also provided an assessment regarding our laundry tub

Genz Ryan was called to inspect a boiler on Thursday October 26thThey replaced the thermostat and did a visual inspection of the boilerContracted with me to replace valves between the boiler and the water softenerI paid with a debt card the sum of dollars in advanceAn appointment was set up by Mike who was the service technician, for the following Tuesand was told I would be called between 12:and 2:PMNo call and no service was performed on that day, or any other day I called and talked to Phil that night and cancelled my business with them due to failure to showI requested a refund of my payment for services I did not receiveToday is November 6th and I have called the company at least times talking with Phil each time who kept telling me that he would forward my concerns and requests to his manager and Mike's managerI was told on occasions that they would be in touch with me that dayNo call has ever been returned to meI want a refund for serv

We had a water heater installed today and were very pleased with the serviceThe technician was speedy, friendly, and even had to run out mid-job to purchase the correct materialsWe were very happy with this service!

Zach showed up quickly on the day I called He was very clean and personable while assessing the situation He provided a full explanation of the issue and fixed it promptly I would definitely recommend Genz-Ryan based on my experience with Zach

Zach was very helpful and courteous