Lakeside Tree Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Thank you for contacting The Chicago Tribune regarding the consumer's concern.We have contacted the consumer to further discuss this matterInformed consumer to disregard the bill amounting to $The amount has been waived.Regards,Nadine [redacted] Special ServicesTell us why here

December 16, 2016 CT Revdex.com# [redacted] I’m writing in response to your billing concern submitted to the Revdex.com We sincerely apologize for the frustration you experienced. During my conversation with Mr [redacted] earlier today, I confirmed that indeed account had been stopped and paid for in August. However, due to human error, a specific code was not processed prior to the payment posting which allowed the system to re-activate the subscription Please note that as of today, the following actions have been taken: 1. Account has been permanently stopped 2. Balance pending has been adjusted accordingly3. All files, including [redacted] have been updated This will not affect your credit Thank you for bringing this matter to our attention and again, our apologies for the inconvenience caused. Should you have any questions or further concerns regarding this matter, please do not hesitate to contact our Customer Service Department at 1-800- [redacted] Sincerely, [redacted] CSSS Team

Complaint: [redacted] I am rejecting this response because:I want reimbursement for papers I have to buy,paying almost 7$ for paper I should receive for 1.89$,and how bout the time I fell down and laid there for an hour cause nobody could pick me up I want a 100$ gift certificate to wal Mart so I could buy my medication with until you do that I will notbe satisfied Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because:Chicago Tribune (in the Philippines) told me on 8/8/someone would contact me from The Chicago Tribune in the USA in 24-hours about this issue As of today 8/12/this has not happened Sincerely, [redacted]

Thank you for contacting The Chicago Tribune regarding the consumer's concern.Our records show that the consumer's subscription was restarted effective January 28, We have made the necessary adjustment to extend the subscription until April 22, 2017.Regards,Marie Joyce [redacted] Special Services

Thank you for contacting The Post Tribune regarding the consumer's concern.We have notified the Delivery Manager assigned in the consumer's area to permanently resolve her delivery issue and reminded consumer's delivery contractor that future papers must be delivered inside the building in front of consumer's apartment doorRest assured that our delivery team is working through their permanent resolution processIn addition, we have requested a callback from a local manager to discuss the issue further.Regards,Marie Joyce [redacted] Special Services

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Cheryl ***

Complaint: [redacted] I am rejecting this response because: The issue has not been resolved. The paper is still not being delivered! Again the address is [redacted] **., Valporaiso IN 46383. This subscription was initiated on the 19th of October with a promised start date of October 20th. They process a charge on my credit card on the 20th, yet still have not managed to deliver a newspaper. Every time I call the TRIBUNE number I get falsely reassured that they will look into the problem and I'll get a paper tomorrow. IT HAS BEEN A MONTH!!!! I just now hung up with them and once again; very sorry, we'll look into to, you'll get a paper tomorrow.......blah blah blah blah Sincerely, [redacted]

August 10, CT Revdex.com Case # *** We sincerely apologize for the frustration you experienced. Our records indicate that delivery to your home was stopped on 04/09/due to non-payment. On 5/25/payment of $was received and posted to your account. Subscription was
erroneously restarted on 05/27/17. This restart, automatically prompted system to generate a renewal bill. Account was then stopped at your request on 06/21/(via mail) and balance pending of $was closed out Again, we apologize for the inconvenience caused. We hope you find this resolution satisfactory and should you have any questions, please feel free to call me at the number left on your voice mail earlier today Sincerely, Hope *** CSSS Team

October 11, CT Revdex.com Case # *** I’m writing in response to your concern filed with the Revdex.comYour request to stop delivery was forwarded to the appropriate department and we apologize that our sample product, continued to be delivered to your residence.
Failure to stop delivery was reviewed with the local distributor and regional manager. They will follow up with the delivery contractor to insure that your household is not served. Additionally, your address has also been placed on our ‘Do Not Deliver’ listing to prevent future courtesy samplesAgain, we apologize for the inconvenience caused and should you have further questions regarding this matter, please do not hesitate to contact me at the number left on your voice mail earlier todaySincerely, Hope *** CSSS Team

Thank you for contacting The Chicago Tribune regarding the consumer's concern.We have talked to the consumer to further discuss delivery issueA follow up message has been sent to the Delivery Manager assigned in the consumer's area to permanently resolved their delivery issue to ensure to deliver
future paper by the guaranteed delivery timeRest assured that our delivery team is working through their permanent resolution processIn addition, we have change the consumer's delivery service from days delivery to an everyday subscription effective April 29, and credited the account for months which paid the consumer's account until September 22, On another note, effective September 23, we have change the consumers everyday subscription back to day delivery.Regards,Marie *** *** ***Special Services

February 4, 2017 CT Revdex.com # *** I’m writing in response to your concern submitted to the Revdex.com.Your concern was reviewed by our advertising team and they were able to confirm your ad ran as scheduled. A digital impression ad is when an ad pops up on a page of the
website. If a customer purchases 25,impressions, it means that ad will show up 25,times in a month. Our typical website traffic is about million page views a month. Therefore, one could look at the website thousands of times and never see your ad as it is only going to show 25,times in million. *** ***, from advertising, confirmed she forwarded a report and screen shot to you along with her contact information. We apologize for any inconvenience caused. If you have any additional questions regarding this matter, please do not hesitate to contact Ms***. Sincerely, *** ***CSSS TeamTell us why here

Thank you for contacting Chicago Tribune regarding the consumer's delivery issue.We have escalated the issue to our delivery team for the request to deliver the February 18th edition of both Chicago Tribune and *** ***. In addition, we have requested for the manager overseeing service
at the consumer's area to call them back regarding the issueA week worth of credit has also been applied on the account.Regards,Richard ***Special Services

August 15, CT Revdex.com Case#: *** I’m writing in response to your concern submitted to the Revdex.comPlease accept our sincerest apology for the inconvenience and frustration you have experienced as a subscriber to the Chicago Tribune newspaper. Concern on miss
deliveries was addressed with our distributor and delivery contractor for resolution. Paper should arrive as scheduled hereon; every SundayWe thank you for bringing this matter to our attention and we appreciate the opportunity to continue servicing your subscription. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me at the number left on your voice mail on August 2nd and August 8th Sincerely, Hope *** CSSS Team

Thank you for contacting The Chicago Tribune regarding the consumer's concern.We have forwarded consumer's delivery concern to our delivery teamWe have received a response from the delivery team that they will take care of the issue and ensure that delivery of the Red Plum will stop
Regards,*** ***Special Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11136891, and find that this resolution is satisfactory to me
Sincerely,
Icy *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11680478, and find that this resolution is satisfactory to me
Sincerely,
Steven ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11028750, and find that this resolution is satisfactory to me
Sincerely,
Marilyn ***

Thank you for contacting The Chicago Tribune regarding the consumer's concern
We have contacted the consumer regarding his delivery concernWe have forwarded consumer's delivery concern to our distribution team and instructed to ensure delivery of the newspaper in a timely mannerIn
addition, callback has been made for the past two weeks to service check delivery and consumer confirmed that paper has been delivered ontime
Regards,
*** ***Special Services