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Lawrence Wind & Solar

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Reviews Lawrence Wind & Solar

Lawrence Wind & Solar Reviews (560)

Dear ***,Please accept our apologies for the issues you experienced with your recent purchase.As requested, we have resubmitted the order for the pens you had purchased, free of charge.The order is expected to arrive on or before May 10, 2017.You may view the details of the order in your
order history.Again, we apologize for any inconvenience caused.Thank you for choosing Vistaprint.Sincerely, IntradayIntraday Coordinator1-***

Hi ***, Thank you for your response We do understand your concern and once again I apologize for the inconvenience that this has caused you We do offer business day shipping; however, it is not an option that is available for the location that you are having your order shipped to. The replacement order was done with the fastest shipping option that was available for your location We do take full responsibility for your order not being delivered on time, as stated on your order details Please allow some time for the replacement order to be delivered by the estimated delivery date of February 23, 2018. In addition to the replacement order and full refund that was issued, we have also applied a $store credit to your Vistaprint account. This credit will be valid for one year and can be applied to any future orders that you place with us We do value the feedback that you have givenOnce again, we sincerely apologize for any inconvenience caused. Thank you for contacting Vistaprint. IntradayIntraday Coordinator1-***

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Dear ***, As per our conversation earlier today, I have applied a new coupon to replace the faulty coupon you received. Also, once you place your order we will issue a refund of $from your order total. Once the refund is processed, you will receive a confirmation email I truly apologize for any inconvenience caused by the experience and hope you accept our sincere apologies. Sincerely, *** *** Coordinator ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Regards,
*** ***

I was not instructed initially to send an estimate but have sent it as requestedI have called the company back several times and got the voicemail for Andrew and have left two messages at this pointI am requesting that communication be in writing sent via the email I have on fileI have sent the requested documentation for the estimate for the repair work but as of yet, I have not heard how this will be handledI am going to have to be out of my car for days not to mention the cost of the faulty magnet now infused on my car doorsThe inconvenience is enormous and so far the company is acting as if it's no big dealMeanwhile, I'm driving around in a car that looks like someone tagged me with stickersI work from my vehicle and four days without it will cost meThis is all for a magnet that should have just as easily came off as it went onVery disappointed.*** *** VM
Regards,
*** ***

Dear ***,Thank for contacting us in regards to the issues with your orders.We understand that you were not 100% satisfied with your Vistaprint experiences and we do apologize for thisIn your complaint you mentioned that both prior to after the payment button was clicked the
prices changedThis is not a typical experience on our websiteWe have different marketing strategies that will offer different prices on the same productsAt times, a customer might see a particular price for a products placed inthe shopping cartIf the customer decides not to place the order at that particular time and leaves the Website, when revisited a different price might be seen based on the availability of our promotionsWe do give our customers the opportunity toselect from these promotions as long as they are still available at the time of checkoutWe however do not practice showing our customers a particular price and change that price once the checkout button is clickedWe will consider this to be a major error and will investigate so we can resolve this issueIn regards to the refund processed by the representative, I checked and the refund for $45.00 was approvedThe money was deposited to your *** CardFor Order Number: ***, I have issued the refund for the outstanding amount of $18.50. Please check with your financial institution for the funds as they may takeup to two Billing Cycles to reflect on your actual StatementsI have also issued a Merchandise Credit on your Vistaprint Account for $for the inconveniences.We apologize for these inconveniences and will work to have the issues resolved.Sincerely,IntradayIntraday CoordinatorVistaprint###-###-####

Revdex.com:At this time, I have not been contacted by Choice Products & Services, Inc. regarding complaint ID ***.Sincerely,*** ***

Hi Mr***,I am truly sorry to hear about the challenges you have experienced in getting the authorization code for the domain name ***.I have reviewed your account and found that the necessary steps were not taken to have the domain name transfered to you.In order to have
the domain name transfered into your possesion, you are required to purchase the domain name which carries a cost of $19.99.Once this domain name is purchased, then you will be provided with the authorization code which can be used to have it transferred to a new registrar before it expires.To begin this process, you are required to contact our Websites department at 1-###-###-####.*** was selected along with your website subscription to be used under the terms and conditions of Vistaprint.Section Internet Domain Names, Paragraph bof our terms and conditions states:bMember may request Vistaprint to acquire, if available, customized top-level domain name(s) for use in connection with the Member Sites as part of an upgraded Hosting Service (collectively, the “Member Domain Name”)Subject to clause (c) of this Section 26, Vistaprint will use its reasonable commercial efforts to register the Member Domain Name if available, and, if successful in registering the Member Domain Name, will serve as registrant with respect to such Member Domain Name and will own and control the Member Domain Name (“Registrant”)Customer will not have any ownership interest in any such Member Domain Name, but will have a limited, revocable, nonexclusive, non-transferable, non-assignable, license to use such Member Domain Name solely during the term of the Member's Hosting Service Account in connection with the operation of its Member Sites through the Hosting ServiceWithout limiting the generality of the foregoing, upon any termination of Member’s Website Account, Member will have no further access to or use of the Member Domain Name.I sincerely hope this has answered your query and resolved the issue. *** Coordinator

Dear *** ***; Thank you for contacting Vistaprint, where it's easy to make an impression for less. As per our conversation, the time frame that it takes for the Postcard mailing service to be fulfilled is 6-business daysPlease accept our deepest apologies for the inconvenience
you have experiencedPlease rest assured that this occurrence is not typical of VistaprintWe understand your frustration and the importance of getting the Postcards to your potential customers as such if the business days has passed and the Postcards were not delivered please give us a callAgain we apologize for any inconvenience this may have caused, should you have any other questions or concerns please do not hesitate to contact usThank you for choosing Vistaprint Sincerely, Intraday Intraday Coordinator ***

Dear ***,Thank you for your recent Vistaprint order.Please accept my apology for the inconvenience you have experienced as a result of the *** *** Postage and Merchant Warehouse services.I have tried on a few occasions to contact you regarding the issue, however you could not be reached via
phone.Our records indicate that the *** *** Postage and Merchant Warehouse services were already selected and submitted on your order, prior to contacting our customer care department As the services are provided by our affiliates, a cancellation can only be facilitated through the affiliate.If you are still being contacted by either company, please inform them that you are not interested in the service so they will no longer consider you a potential customer.In speaking with representatives from *** *** and Merchant Warehouse, they have advised that you would be required to contact the respective companies directly, and inform them that you are not interested in the services.*** *** Postage can be reached at *** and Merchant Warehouse at ***, to terminate these services.Again, I apologize for the inconvenience caused and hope this information was helpful.Thank you for your time.Sincerely, IntradayIntraday Coordinator***

Revdex.com:
I don't have online banking I only have text alets
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments belowRegards,
*** ***

Dear ***, Thank you for contacting Vistaprint regarding your concerns about your Postcard Mailing orderI am truly sorry to hear that you did not receive one of the Postcards that were mailed to the recipients on your listsI have investigated this issue and delved deeper into your account and
the orders that were placed to see where the error, if any, occurredYou provided the order number ***, as one of the orders in question that should have you and your mortgage lender’s name includedA review of the order shows a contact list of persons, the name of the list in your account shows as “Farm marketing list”, created on January 18thThis list was printed and sent to *** on January 19thA review of the names on the list shows that your name, *** ***, and your address is not on the listAnother list of persons was created on March 28th, a review shows that the lists are identical and has no additionsThis list was used in the order ***, placed on March 28th, and this list does not show that your name was addedYour account shows that your name is included in the Mailing list under the name “Divorce” that was uploaded on April 5th and used in the order placed on April 5thThe Postcards were shipped on April 18th to *** for distribution to your list of recipients; unfortunately yours would not have been delivered as yet and will still be in transitI understand your concerns regarding not receiving a copy of the Postcards previously order, unfortunately we are not able to send you a copy of the Postcard unless your name is on the list of recipientsA review of your lists does not show that your name was added and we failed to print and mail a copy to you, it shows that your name was not added to previous listsYou have used our Postcard Mailing Services in the past and we assure you we take every measure to ensure your Postcards are printed properly and mailed to your recipients within the time you have requested We truly apologize for the inconvenience and understand the confusion caused, as our valued customer we are happy to provide you with a refund of $to youAn email will be sent to you once this has been completed on your account

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved. I followed up with *** myself and was told that as of the time I spoke to them they had not heard from your company about the situation even though I was assured the night before they were going to be contacted.I then went on my own to the businesses around ours and discovered that *** had left my packages with one of them and told them to give them to me That business then passed my packages on to someone else and that person passed them on to someone else.At this time I am satisfied just knowing that someone higher up in the company knows of the circumstances that have transpired but the likelihood of me using your business again is very slim considering the customer service that I received before placing a complaint with the Revdex.com You may really consider a better tracking system for packages especially those of a sensitive nature such as checks.Thank You*** ***
Regards,
*** ***

Hi Mr***, As per our telephone conversations on May 23, Vistaprint currently does not support ** records.We do understand the frustration that you have encountered based on our product policies and as was stated we will take the suggestions that you have made. You had stated
that you are no longer need for the ** records however it would have been good to have it as an option. If you have any other questions on this matter, please contact our Customer Care Department at *** and our specialists will be delighted to access you.I sincerely hope this response and our telephone conversations has resolved this issue.Thank you for your time, and do have a great day.IntradayIntraday Coordinator

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Thank you for the reply I am not satisfied with this offer As a member of your "Pro-Advantage" program this is NOT acceptable packaging for our purposes I understand the reasoning for all the packagingBut think if you would have stacked those posters inside of some cardboard and and shrink-wrapped them, I am pretty sure they would have gotten to me undamaged AND there would not have been one box lost among the boxes shipped In my years of graphic design I have never seen anything like this If I was a consumer ordering a couple posters, I would be incredibly appreciative of the detail to packaging but in our case placing large volume orders, this is not practical So, you're telling me that my time is not worth anything? That the humiliation you put yourself through to my customer is not worth anything I shared with them my photos, my experienceI told them you were 100% unempathetic and unwilling to work with me I may lose a customer over this at this point because this delivery is done and over with for me Their first impression is everythingWhen I couldn't deliver timely because of the extra time I needed to unpackage and make this presentable, when I gave them low quality magnets because of your carelessness in packaging, and when I shorted them posters because of your carelessness in packaging.What is more frustrating is that I can read post after post on your *** page of people being refunded for no reason at all For their own mistakesBut yet you have a "Satisfaction Guarantee" and you won't even compensate me for being unsatisfied with my order I will be looking for a new printing coming going into the new year Thank you for allowing me to make this decision.
Regards,
*** ***

Dear ***, Thank you for contacting Vistaprint regarding your concerns about your orderI am truly sorry to hear that you did not receive the Business Cards and was not informed that your payment had failed to processAs requested, I have updated your shopping cart on your Vistaprint account
to reflect the Business Cards you would like to order and I have added a promotion that allows the shipping charges to be dropped as requestedThe promotion applied should reflect 33% off the Business Cards and free Economy shippingIf you are unable to see this when you access your account, please contact our customer service department at *** so that we may assist with placing the orderI sincerely apologize for any problems you encountered and hope you find the information helpful

Dear ***, Thank you for contacting Vistaprint regarding your concerns about your order and the charges for the taxesI sincerely apologize for any confusion or inconvenience caused regarding this issue and would be happy to address them for youThe account number provided ***, shows
your order ***, placed on May 19th for the amount of $including the sales tax amount of $11.77. A review of the order shows the billing address and shipping address as a destination in *** *** MichiganThe sales tax charged on the this order is the applicable state tax of 6% on the printed products you have ordered from usIn the past you were not charged any taxes as we were not required to charge our customers taxes for printed products, unfortunately this changed on October 1st, Due to legislation passed in a number of states, E-commerce companies like Vistaprint are now required to collect sales taxVistaprint is now required by Michigan law to charge 6% state tax on all printed products and garments purchased from usElectronic services such as Websites and Electronic Cards are not subjected to this taxIf you are tax exempted, you must provide us with a completed exemption certificate formOnce you have done so this will be updated on your reseller account to be reflected for future ordersResellers are not exempted automatically by us from taxes, all of our customers are charged taxes based on their state requirementsThe form required to be exempted is called a Michigan Sales and Use Tax Certificate of Exemption, you must provide us with this signed certificate so as not to be charged taxes as a resellerPlease visit ***--,00.html for more informationOnce you have completed the form and it has been signed and verified, please email it to us at [email protected] with your account number/sThe taxes will then be refunded to your credit card I sincerely apologize for any confusion or inconvenience this may have caused and look forward to working with you

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
More two faced comments from this company which has the absolute WORST customer service I have EVER dealt with. The original design was accepted as submitted, the and despite the lies in the company's statement, my comments were ignored. And they advertised something they had no intention of doing. Apparently this matter will have to be referred to an attorney for civil action.
Regards,
*** ***

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Address: 1515 Broadway St, Larned, Kansas, United States, 67550-1736

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