Metabo Garcinia

Michelle M Perez-lopez,I apologize for any inconvenience this may have caused. It seems there may have been some confusion when it comes to the trial that was signed up for. I completely understand your concern after reviewing the account I went ahead and refunded the remaining charges
on the account in full as a courtesy and resolution today. I see the you were refunded for everything but the shipping and handling back on 12/08/2015. So after the refunds I processed today your account had been refunded in full. I hope this resolves the concern have a great day!12/08/02:07pm Refunded - $Trans-ID: *** 12/08/02:07pm Refunded - $Trans-ID: *** 12/11/02:21pm Refunded - $Trans-ID: *** 12/11/02:23pm Refunded - $Trans-ID: ***

*** ***,
I apologize for any inconvenience this may have causedIt seems there may have been some confusion when it comes to the trial that was signed up forI completely understand your concern after reviewing the account I see tha ton 01/22/your account was refunded in full
as a courtesy and resolution todayI hope this resolves the concern have a great day!
Laurren G***

** *** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** *** *** *** ** *** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

*** *** Please fax over the statement to *** *** we will review it and see what our options are from what I see in the billing system you were refunded in full and never charged again. We will wait on your fax to see where the confusion maybe coming from. Have a great day!

*** * ***,I have reviewed the account and see that you called in to cancel back on 11/21/2015. I do apologize for the inconvenience or confusion when it came to the trial that was signed up for. As a courtesy I have refunded the account in full. Please allow 2-business
days to see those refunds. I hope this resolves your concern have a great day!Refunded - $Trans-ID: ***Refunded - $Trans-ID: ***Refunded - $Trans-ID: ***Refunded - $Trans-ID: ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this
resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

*** *** I apologize for any inconvenience this may have caused. I see that you called in on 12/01/and you agreed to a 50% refund as a resolution to your concern. Please let me know if this didn't resolve your issue. Have a great day! *** ***

*** ***,Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfiedI reviewed your account and due to how old the charges are I was only able to refund of the charges at this
time as a resolution today When you signed up for the trial it was all outlined in the terms and conditions on the site I am sorry for any confusion when it comes to this order Please allow 3-business days to see those refunds I hope you have a great day!

*** ***
I have reviewed your account and refunded in full to resolve this concern today I hope this resolves the complaint!

Thank you for contacting customer support,We went ahead an issued customer a full refund in the amount of Customer should expect to receive the refund in a few business days.06/30/03:35pm - Refunded - $Trans-ID: 267105629 The other charge of has went into
chargeback status and cannot be refunded, Customer will have to speak with bank because bank has issued refund for that charge

Avoid this company! They will sell you a sample kit and you will find it does not work $And then days after receiving it they will auto bill you $At which point you will try to cancel the transaction but they will ignore your emails and when you call to tell them you will be returning coming shipment and expect to be reimbursed, they will say that you are being charged for the initial samples and they will not repayAvoid this scam company!!!

*** ***I have reviewed the account and see that you called in to cancel back on 11/21/2015. I do apologize for the inconvenience or confusion when it came to the trial that was signed up for. As a courtesy I have refunded the account in full. Please allow 2-business days
to see those refunds. I hope this resolves your concern have a great day!I show to charges for $so as a courtesy I refunded both of them!

Dear ***,
We have cancelled the account and issued a refund in the amount of $back to the original form of payment used when the order was placedWe do not require any further information in regards to the refund as it has been issuedIf you have cancelled the card, the refund will go back to the account that it was associated withWe can assure you that the account has been cancelled and that there will be no further charges or products sent out.
Please let us know if we may be of any further assistance.
Thank you for contacting Customer Support,
Mindy

*** ***I have reviewed your account and see that you called into customer service to get your account canceled and wanted a refund I apologize for any inconvenience I have refunded the account in full today I hope this resolves the complaint today Please allow 3-business
days to see the refunds

*** ***I apologize for any inconvenience this may have causedIt seems there may have been some confusion when it comes to the trial that was signed up forI completely understand your concern after reviewing the account I went ahead and refunded the account in full as a courtesy and
resolution todayI hope this resolves the concern have a great day! Laurren G***

The company has contacted me to thank me for my orderHowever I told them I didn't want the order and wanted my money backThey forwarded me over to the billing department and at first wouldn't help me until I mentioned the Revdex.com they then gave me half of my money back but not the full amountAlthough I am very happy to see some of my money back I was under the impression that it was a trial and I wouldn't be billed for anything more than shippingI have offered to return the product although yes I did open and try it (thinking it was a trial) but they said they would not take an opened bottle for health reasons and then gave me back half of the moneyI would still like a full refund.Thank you for your help,*** ***

Dear *** ***,Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfied I have reviewed the account but unfortunately am unable to provide a refund as a resolution
on this account I show that you returned product that was opened as well as the time frame on the account will not allow for me to process a refund this account is from February and the last charges are from April Due to this time frame we are unable to provide a refund I am sorry we were not able to provide the resolution you were looking for

BUYER BEWARE! Cellumis is a very deceitful companyIn my case, I saw the offer online to try their products for approximately $I decided to give it a tryWoe be to me, if there was any fine print at this time, I did not take the time to look carefullyWhen the product arrived, there was no receipt and absolutely no mention of charging for the product after days
The minute after midnight on the 14th day from Scottsdale, I received an email informing me of chargesLuckily I was living in a different timezone at the time and I was lucky enough to see the email immediatelyI called and spoke with a man telling him that for me, it was not the 14th day but the 13th (because of the time difference) and I was canceling my orderHe was rudeHe was a bullyAnd finally he hung up on meI sent emails to the company to that effect
But, on my next credit card statement, I was billedI called the company, spoke with a woman who was also rude and also tried every tactic to con me out of moneyShe would let me have 50% back ifShe would send me extra productShe could not give me back moneyetcfor a very long timeFinally, she said that if I returned the product I could get a full refundLuckily I had the products, xeroxed the labels and my letter to the company and shipped it all off through signature/return receipt from the post office
I returned the products and got a full refund
I am writing to warn countless other women of this situation hoping they will not have my experience or succumb to the bullying
Thank you for printing my experience

Dear *** ***,Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfied I have reviewed the account and as a resolution today we have refunded the account in full Please allow 3-days to see the refunds reflect in your account I hope you have a great day!

TOTAL SCAM Beware the "supposed" fine print on the trial offer for $ a bottle on the MetaboGarcinia and Green Tea Coffee CleanseAfter days they will charge your account $&
$, that's a total of $ for bottles!!!! Then when I called to cancel and complain that I never saw ANY fine print Stating the charter after daysShe said " well I guess you can't read"!!! SERIOUSLY!!! I'm boiling right now