Metabo Garcinia

[redacted] , I see that you purchased a day trial and were billed after the trial time expired I am sorry about any confusion when it comes to this product and trial period I see that you resolution was already provided by on 04/14/and you were refunded in full I hope you have a good day

[redacted] Thank you for contacting us and sharing your concern We have refunded the account in full to resolve the complaint thank you

Attention Revdex.com this is not our company please remove this from our complaint extranetWe continue to send you emails and call with no resolution to you continuing to assign us complaints that are not our company please get this resolved ASAP!

You have reached support@purific skin this is not our customer

[redacted] I apologize for any inconvenience this may have causedIt seems there may have been some confusion when it comes to the trial that was signed up forI completely understand your concern after reviewing the account I see that you called and spoke to Brennan on 01/18/ and he refunded your account in full as a resolution to your concern I hope this resolves the concern today have a great day! Laurren G***

[redacted] I apologize for any inconvenience this may have caused. It seems there may have been some confusion when it comes to the trial that was signed up for. I completely understand your concern after reviewing the account I went ahead and refunded the account in full as a courtesy and... resolution today. I hope this resolves the concern have a great day! Laurren G***

[redacted] ***,I have reviewed the account and apologize about the confusion when it comes to the trial that was signed up for I do see where you called in on 09/08/and were offered a 50% refund We processed that refunded that same day please remember it could take 3- business days to see the refunds As a resolution to this concern I have refunded the remaining charges on the account so you have been refunded in full I hope this resolves the concern have a great day! Total refunded $[redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] Thank you for your assistance to help me get this situation resolved It wouldn't have been possible without you Have a great dayLilia Stuart

[redacted] Thank you for contacting us to let us know your concern I am sorry that you were unable to reach us our support emails are responded to within a hours of being received In addition we are available hours a day days a week at our customer service number I see you were concerned and wanted your account canceled I have not only canceled it but refunded it as well you should have already got the products in the mail and you make keep those I hope you have a great day!

They trick you with very small print that I didn't see after I ordered a $item and then charged me another $a month later

[redacted] I apologize for any inconvenience this may have causedIt seems there may have been some confusion when it comes to the trial that was signed up forI completely understand your concern after reviewing the account I went ahead and refunded the account in full as a courtesy and resolution todayI hope this resolves the concern have a great day!

[redacted] I apologize for any inconvenience this may have caused. It seems there may have been some confusion when it comes to the trial that was signed up for. I completely understand your concern after reviewing the account I went ahead and refunded the account in full as a courtesy and... resolution today. I hope this resolves the concern have a great day! Laurren G***

David V***, Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfied I have reviewed the account and see that you were refunded back on 07/30/for the charge and the account was canceled

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Dear Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience. I am sorry to hear that you were not satisfied. I have reviewed the account and it shows that the account was refunded on 04/18/2016 11:17am refunded in... the amount of - $89.99 Trans-ID: [redacted] . Thank you

[redacted] ***,I apologize for the inconvenience I have looked over the account and refunded the charges in full Please let me know if you need anything further

Dear [redacted] ,I am sorry for any inconvenience or confusion when it comes to the trial that was signed up for We want you to be able to try the product and see the results our customers are seeing As a courtesy we have refunded the account in full and you can keep the product we encourage you to try it I hope this resolves your concern today I hope you have a good day!

company has been represented by different names but has the same address and phone number

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. Regards, Tina G***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]