Metabo Garcinia

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not
resolve my complaint. For your reference, details of the offer I reviewed appear below.I don't understand why the second refund cannot be made due to "charge back status" as I don't understand what it means.First of all, I did not order those items they forced on me - I merely tried their two "samples" by paying only for the shipping and handling. They did not specify on the online promotion for those samples that by accepting to try those "samples", we were also ordering the products. I most certainly did not order the products
Regards,
*** ***

June !stto Oct16th RIP, On 6-1-we hired MrB*** to remodel the bathroom with the request that the floor be level no exceptions, and he replied that would not be a problem in fact he said he could level the room next to it with jacks he had, so we made the dealThe first month was going well, slowly it worsened he came late or not at all when he did show up My wife would make or buy lunch in hopes he would be more productive, he would then leave for an hour come back and many times pack up for the dayI came early and put out things like the saw horses and such in hopes to get some productivity to no avail, if he put in some regular hours and days this may have been done in timely manor but he did not! The bath remodel in general was pretty good however he ruined a brand new marble floor with scratches he told my wife they would go away with the sealant they did not, the claw foot tub he thought the drain hole in the tub went directly to the floor I ask about the overf

***,
I have reviewed this complaint and see that you are willing to return the product for a full refund. I have refunded the account in full and you can go ahead and keep that product. Its a great
product and we are sorry for any inconvenience this may have caused the refund of $was processed today please allow 3-days to see it in your account

***, Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experienceI am sorry to hear that you were not satisfiedI have reviewed the account and as a resolution today we have refunded the account for the full cost of the
productPlease allow 3-business days for the refund to reflect upon the accountI hope you have a great day! Thank you, Mindy

I recieved emails from them sayig they had refunded me for each order that they charged me for, most were $and one was 66.71, my bank manager is checking this as well, but I got these emails monday and this is thursady and still no REFUNDS?? I have at least refunds coming, they ADMITTED IT,, I want my money Message body
Refunded Order Notification #1262924Metabo Support Feb at 10:26 PMTo*** ***Message bodyRefunded Order Notification Order Number: 1262924Ordered on 11/22/12:41am Dear *** ***,This email is to inform you that we have refunded the amount of $back to your payment method originally used on order number 1262924, which was originally pur***d on 11/22/12:41am for the total amount of $89.95.If you have any questions about this notification or if you feel you are receiving this in error, please feel free to contact our Customer Service team.Refunded Order Notification #1262924Metabo Support Feb at 10:26 PMTo*** ***Message bodyRefunded Order Notification Order Number: 1262924Ordered on 11/22/12:41am Dear *** ***,This email is to inform you that we have refunded the amount of $back to your payment method originally used on order number 1262924, which was originally pur***d on 11/22/12:41am for the total amount of $89.95.If you have any questions about this notification or if you feel you are receiving this in error, please feel free to contact our Customer Service team

Good Morning,
Thank you for taking the time and I do appreciate what you have resolved so farAt this time there are only of credits to my account:
$$and
$There should be one more additional refund of $Please let me know when resolvedI also thank you for the quick turn around on this issue
My best regards,
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedAs a result of their fraudulent charge, I was charged with a $NSF fee today. How would they like to resolve that issue? I would be happy to provide proof of their causation as my bank is fully aware of their fraudulent charge. They are investigating and I have consulted an attorney.
Regards,
*** ***

This business is a shady one at best I signed up for the "free trial" and paid the shipping with my credit card I then noticed that on my credit card statement they had charged me and again for the shipping When I received the package, both products were in the same package When I called them they were very rude on the phone and stated that I had to pay another for the "free trial" when I told them not to charge my credit card they did anyways then when I tried to call them back they were again very rude on the phone, refused to let me talk to a supervisor, and even told me that the supervisor was "to busy to deal with me" Please be very careful with this company, they will charge your credit card, WITHOUT your consent Thankfully the credit card company's fraud team worked with me to get the charges reversed, but it was a hassle all the same

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Kristy B***

*** *** I apologize for any inconvenience this may have causedIt seems there may have been some confusion when it comes to the trial that was signed up forI completely understand your concern after reviewing the account I went ahead and refunded the account in full for the $as a
courtesy and resolution todayI hope this resolves the concern have a great day! Laurren G***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I provided my mothers order #'s on the original complaint. These were shipped to *** *** - *** *** *** **, ***, ** ***. Please use this information to credit the additional amount due $to my other credit card. Please also inform Cellimus that while they did offer to send additinal product, I told them numerous times I didn't want their product. They continually refused my request to credit the amount in full and ignored my concerns about their business practice. I will wait for the business to perform this action and provide a response when the remainder is credited
Regards,
*** ***

Dear ***,I am sorry for any inconvenience or confusion when it comes to the trial that was signed up for We want you to be able to try the product and see the results our customers are seeing As a courtesy we have refunded the account in full and you can keep the
product we encourage you to try it I hope this resolves your concern today I hope you have a good day!

I accept the refund and appreciate your cooperation in resolving
this matterHowever, as of 6:pm ET there has been no credit to my bank accountPlease advise on when this transaction will be processedThank you.[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

A**,
I am sorry that customer service was not able to provide a resolution you
were happy with. I have reviewed the account as see that back on 11/16/you spoke to Destiny who canceled your account and provided you RMA's to return two products. It looks like those products were never returned so no refund was provided. As a resolution to this complaint I have refunded the two most recent charge of $and $please allow 2-business days to see those funds

** *** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** *** *** *** ** *** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I ordered two products from a company named Cellumis located in Scottsdale, AZ in May I was only charged $shipping and handling The ad did not indicate that after days you would be charged full price, which amounted to $
which was charged to my credit card in June The following month, July I was charged another $and received no product When speaking with customer service, I was told they had sent out another supply through USPS, which I never received I find this hard to believe since I was away during the time they claim the product was shipped and had all deliveries held by the post office
This company uses deceptive practices and claims They claimed to be an approved DrOz product When I checked his list of approved products, cellumis is not listed
Do not deal with this product The creams do not work and they are scams

*** *** I apologize for any inconvenience this may have causedIt seems there may have been some confusion when it comes to the trial that was signed up forI completely understand your concern after reviewing the account I went ahead and refunded the $and $44.47 I see that
was billed in January back to your account as a courtesy and resolution todayI hope this resolves the concern have a great day! Laurren G***

*** *** I apologize for any inconvenience this may have causedIt seems there may have been some confusion when it comes to the trial that was signed up forI completely understand your concern after reviewing the account I went ahead and refunded the account in full as a courtesy and
resolution todayI hope this resolves the concern have a great day! Laurren G***

*** ***, I have refunded your account as requested please have a great day and allow up to days to see those refunds

*** ***
I apologize for any inconvenience this may have causedIt seems there may have been some confusion when it comes to the trial that was signed up forI completely understand your concern after reviewing the account I went ahead and refunded the account in full as a courtesy
and resolution todayI hope this resolves the concern have a great day!