Metabo Garcinia

Revdex.com: I accept the full refund of $but I never received any products so there is nothing for me to try
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

*** ***
I apologize for any inconvenience when it comes to the trial that was signed up for up for. I have refunded the account in full as a resolution to this complaint

Revdex.com:
I have reviewed the response made by the business in reference
to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear ***,Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfied I have reviewed the account and I see that you placed a chargeback on this charge Once a
chargeback is filed with your bank we are unable to provide any type of refund as a resolution to the account The outcome will be between you and your bank I am sorry I am not able to help more I hope you have a great day!

I signed up to try metabo garcinia and within a couple of weeks I started to see some positive resultsI called customer service and informed them that I was going to keep the trial bottle and that I wanted to get a bottle every monthThey were both responsive and informative throughout the processI would highly recommend this product and the company for anyone looking for quality nutritional supplements

*** ***,
We have reviewed the account and would like to advise that the you signed up for this trial on 07/18/I am sorry for the confusion when it comes to this I have reviwed the account and refunded the charges as a resolution today
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07/18/09:29pm
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Complaint Detail:
This is a follto Complaint # *** filed on 8/10/against Metabo MatrixI was under the impression that this issue had been resolvedHowever, when I opened my checking account online today, I saw that METABO MATRIX has AGAIN charged MY ACCOUNT on 8/19/for two amounts: $and $I have NOT AUTHORIZED these charges to my account, and consider them FRAUDULENTI want my money back in my account NOWI will also be filing a complaint with Mississippi's Attorney General's office and anyone else I canThis "company" is nothing but crooked and run by thieves.TranslateDesired Outcome: I desire a REFUND to my account AND the understanding that Metabo Matrix DOES NOT HAVE MY AUTHORIZATION TO CHARGE MY CHECKING ACCOUNT EVER....EVER.....EVER AGAIN

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***,Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfied I have reviewed the account but unfortunately am unable to provide a refund as a resolution on this
account I show that you returned product that was opened as well as the time frame on the account will not allow for me to process a refund this account is from February and the last charges are from April Due to this time frame we are unable to provide a refund I am sorry we were not able to provide the resolution you were looking for

***, I see that you called into customer service on 06/04/and were refunded in full for the charges you are speaking of Please let me know if you have any other questions

*** ***I have reviewed the account to double check the refunds that I processed back on 02/02/and see that I refunded both charges in full in the amount of $each. I will provide the transaction ID's below so that you may provide them to your financial institution. I hope this resolves the concern and both refunds have hit your account at this time. Have a great day!- Refunded - $Trans-ID: *** - Refunded - $Trans-ID: ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfied I have reviewed the account and as a resolution today we have refunded the account in full
Please allow 3-days to see the refunds reflect in your account I hope you have a great day!

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Dear Erin,  I am sorry for any inconvenience or confusion when it comes to the trial that was signed up for. We want you to be able to try the product and see the results our customers are seeing. As a courtesy we have refunded the account in full and you may keep the product and we...

encourage you to try it. I hope this resolves your concern today, I hope you have a good day!

[redacted],I apologize for any confusion or inconvenience when it comes to the trial that was signed up for on 11/03/2015.  I have reviewed the account and see where you were offered a partial refund to keep the product or an RMA to return it for a full refund.  I see that on 11/18/2015...

you were provided the RMA # to return the product.  I understand you are not happy with this resolution and as a resolution I have refunded the account in full today.  Please allow 1-3 business days to see those refunds and those products are yours to keep if you would still like to try them.  I hope this resolves the concern today I hop you have a great day![redacted]

[redacted],Thank you for letting us know your concern.  I have reviewed the account and refunded both charges in full to resolve this today.  I am sorry about the confusion have a good day!

[redacted], Thank you for contacting us and sharing your concern I am sorry you had this experience and want you to know we value your business as a courtesy I have refunded the account in full as a resolution.

[redacted],I apologize for any inconvenience this may have caused. It seems there may have been some confusion when it comes to the trial that was signed up for. I completely understand your concern after reviewing the account I see that on January 28th you were refunded in full for the $94.99 by...

our customer care department and your account was canceled.  I hope this resolves the concern today have a great day!Laurren G[redacted]

This is not one of our customers as we have advised many times already.  Please send this complaint to the correct company as the customer stated they are a customer of Megatropin so please assign to that company.    [email protected]