Microsoft

Complaint: ***I am rejecting this response because:
When people buy a product, especially an expensive one, they expect it to workThat is customer serviceThis is unacceptable and I will continue to share this policy before people view with others to encourage others not to use MicrosoftJust absolutely unacceptable.
Sincerely,*** ***

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Xbox account ban. We have reviewed this matter and verified that your account was in violation of our Terms of Use and subsequently banned from accessing Xbox Live. Please
understand that the Enforcement link below is the only avenue to receive more information regarding your account ban
You can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOU
You can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconduct
For additional information regarding your ban, please visit http://enforcement.xbox.com/
We have recorded your feedbackMicrosoft considers this matter closed and will no longer be responding to any further requests concerning your account ban
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because:this DOES NOT FIX MY ISSUE. Sincerely,*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with memory and pop-ups on your device. The Global Escalation Services team will investigate this matter and contact you directly to work toward a
resolution
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because: I Buy At Walmart Store And Was Told To Contact Xbox About Replacement And Xbox Has Not Called Or Emailed Me Over This I Won't My Replacement Xbox One Sincerely,*** ***

Complaint: ***I am rejecting this response because: the xbox was not damaged by any means by myselfI took it to *** *** at *** *** and they now told me that the problem is with the computer board To fix would cost me to dollarsThis xbox is not even years oldI have invested a lot of money in xbox products for it and ***'t feel that I should have to pay more for a product because the way it was manufactured caused it to crash Had I had it for some time, one can expect it to be worn out and possibly stop working, but it hasn't been long by any means that I have owned it I feel there should be a warning on the packaging then if it is to be expected that a new xbox will not last two years Sincerely a very disappointed xbox customer/ Microsoft customer Sincerely,*** ***

I understand your blanket response MicrosoftYou guys are full of crap and you have no customer service to speak of, just provide links of bs for us to scroll throughI want to talk to someone from your legal team immediatelyThis is not an acceptable responseI will not be giving up on thisI will seek legal means to bring the fight to you if need be.Complaint: ***I am rejecting this response because:Sincerely,*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issue. We have escalated your case for further review by our team The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Microsoft Store purchaseIt appears you have not been returning the phone calls or emails from our GES agentIf you would like to continue working on your issue with our agent, please respond to their email which was sent on 6/23/For future issues please visit support.microsoft.comSincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Surface replacementWith the additional information provided, we were able to locate your service request for this issueOur records indicate that the agent has explained Microsoft's policy regarding exchanges, and specifically that because the device had a crack on it when sent in, it would have to go through the out of warranty exchange process
Additionally, our records indicate you have taken legal action on this caseWhile we support your decision to do what you feel is necessary, once legal authorities are involved, we are unable to further assist with this matter through the Revdex.com
For that reason, at this time we consider this matter closedWe appreciate your time and have recorded your feedback
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because: how did I violate the terms for requesting for something YOU are at fault forNot meI have photo evidence showing you double change me multiple times, and I took the necessary stepsMy account should not have been banned, and needs to be unbanned or I will take legal action against you for trying to defraud me.Sincerely,*** ***

Hello,
Thank you for contacting Microsoft via the Revdex.com of Alaska, Oregon, and Western Washington
We apologize for the delay in responding to your claim. If you are still experiencing an issue with your product or service, please update your Revdex.com claim
confirming your most recent service request number and we will be happy to investigate further
If you have not contacted support regarding this inquiry, we encourage you to visitsupport.microsoft.com to get immediate assistance with the product or service you are experiencing issues with
Sincerely,
Microsoft Corporatio

Dear *** ***Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Xbox accountWe would like to investigate your issue further but were unable to locate a Service Request Number within your claim or with the information you have providedIf you have a
Service Request Number, please update your claim with this number and at that time we will be able to provide further assistanceIf you are unable to locate your Service Request Number but have contacted Xbox Support, please update your claim to confirm the email address associated with your Xbox Live account.If you have not yet contacted support about this issue, please call*** *** Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays.Sincerely,Microsoft Corporation

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account ban. We have reviewed this matter and verified that your account was in violation of our Terms of Use and subsequently banned from accessing Xbox Live. Please understand that
the Enforcement link below is the only avenue to receive more information regarding your account banYou can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOUYou can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconductFor additional information regarding your ban, please visit http://enforcement.xbox.com/.We have recorded your feedbackMicrosoft considers this matter closed and will no longer be responding to any further requests concerning your account ban.Sincerely,Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your refund issue. The Xbox Listening and Advocacy team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with your product key. A case has been created for you under the service request number ***The Global Escalation Services team will investigate this matter and contact you
directly to work toward a resolution.
Sincerely,
Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your issueThe Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution. Sincerely, Microsoft Corporation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***The reference number regarding our phone call is ***. Sincerely, *** ***

Complaint: ***I am rejecting this response because:
There is no fraud on my accountI have contacted my banks and there was never any fraud activity on my accountI am who I amI have been with Skype for years and paid Skype with no problems I have asked Skype to contact me by phone and still no one has contacted meWhat is your number? What is your customer service chat services? How can I get in contact with Skype in the future if this happens again. Sincerely,*** ***