Microsoft

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issue. We found that you are currently working with our escalation team to get this issue resolvedAt this time, we will monitor this interaction and contact you directly if
needed.Sincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation through the Revdex.com regarding your Xbox Live account. Your account was found to be in violation of the Xbox Terms of Use or the Xbox Live Code of Conduct and subsequently banned from accessing Xbox Live. We have taken additional steps to review and reconfirm the enforcement action taken against the account and stand behind the decision. For further details on what kinds of behaviors or actions led to the account suspension, please review the websites listed below. Xbox has no obligation to provide you with specifics regarding your violation. We will no longer be responding to any further requests concerning your enforcement action as this matter is closed.
You can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOU
You can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconduct
For additional information regarding your ban, please visit http://enforcement.xbox.com/
Sincerely,
Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Microsoft Account. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution.Sincerely,Microsoft Corporation

Dear ***,
Our Technical Support Escalations team has determined on service request *** that we are unable to assist with the hardware failure of your device Its recommended that you address the hardware failure with your tablet manufacturer
Sincerely,Microsoft Corporation

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding potential scammers claiming to be Microsoft. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the
information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Bing RewardsWe apologize for the misunderstandingAs stated previously, Microsoft/Bing enforcement reserves the right to suspend or cancel an account if it is determined to be in violation of the Terms of UseMicrosoft is not obligated to provide a reason or explanation for the action taken upon the account
We apologize that we are unable to offer further assistance with this issueMicrosoft considers this case closedWe appreciate your time and have recorded your feedback
Sincerely,
Microsoft Corporation

Dear *** ***, Please refer to our previous response:Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account ban. We have reviewed this matter and verified that your account was in violation of our Terms of Use and subsequently banned from accessing Xbox Live. Please understand that the Enforcement link below is the only avenue to receive more information regarding your account banYou can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOUYou can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconductFor additional information regarding your ban, please visit http://enforcement.xbox.com/.We have recorded your feedbackMicrosoft considers this matter closed and will no longer be responding to any further requests concerning your account ban.Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because: here is the case number *** date November th 2015Sincerely,*** ***

I've received the message from an agent today and have begun sending her all the information she needsThank you for working with me to resolve this problem. Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: *** Dear Microsoft,In response to your request for a number, please refer to: Service Request number: ***As a reminder, the repair techs refused to service the unit, stating it had been opened previouslyThis is true, it had been opened, BY MICROSOFT when it was in for repair in September! No one in customer support was willing to acknowledge this fact.A number I have for the previous time the unit was in for repair is ***
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Thank you both to the Revdex.com and to Microsoft for taking care of this for meMuch appreciated

Complaint: ***I am rejecting this response because:
I have not received a reply and my complaint is still not resolved
I have been unable to access my email Microsoft account and it's caused severe stressMicrosoft service is poor no one has assisted me fairly
Sincerely,*** ***

Complaint: ***
I am rejecting this response because: Obviously microsoft does not care about its customers and offers no resolution
Sincerely,
*** ***

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your issue. We apologize for the delay in responding to your claim. If you are still experiencing an issue with your product, please update your Revdex.com claim
confirming your most recent service request number and we will be happy to investigate furtherIf you have not contacted support regarding this issue, please visit support.microsoft.comSincerely, Microsoft Corporation

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your refund. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Initial Business Response /* (1000, 5, 2014/10/29) */
Dear Mr ***,
My name is *** and I work for Skype Customer Relations OfficeMy duties include responding to customer complaints
I received your complaint from Revdex.com that you have experienced issues with SkypeI'm very sorry to read that
and I will gladly assist you further
All Skype Credit vouchers have an expiration date and need to be redeemed on the account
I do understand your frustration regarding this and as an exception I am happy to replace the vouchers
Please accept the following vouchers:
***
***
***
***
You can redeem the voucher code by signing into your account here: www.skype.com/go/voucher
Please redeem the vouchers before December 11th
I hope this response has been helpful
We apologise for any possible inconveniences caused by this
Kind regards,
***
Customer Relations Office
Skype

Dear *** *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your issueAfter reviewing your Revdex.com complaint, we will not be able to provide you a refundMicrosoft now considers this cased closed and will no longer be respondingPlease refer to
the snipped quote below from the Microsoft Services Agreement, Section 9, part g: “We reserve the right to issue refunds or credits at our sole discretion.” (https://www.microsoft.com/en-us/servicesagreement) Sincerely, Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Hotmail account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com. In reviewing your account, our records indicate that only one charge per month was charged to your account; there are no double chargesPlease visit http://commerce.microsoft.com to view your account
transactions to ensure that you have been charged correctly.Sincerely,Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Windows upgrade issues. The Technical Support Escalations team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation