Microsoft

Dear [redacted],Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Band replacement.  We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have...

provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance. If you have not yet contacted support about this issue, visit support.microsoft.com. Sincerely,Microsoft Corporation

Complaint: [redacted]
 
I'm home all day. I'm sick of filling out and sending emails, and so on. you can call me at[redacted]I am rejecting this response because:Sincerely,[redacted]

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issue.  The Global Escalation Services team is now handling your case, and will work with you directly towards resolution.
Sincerely,
Microsoft Corporation

Complaint: [redacted]
I am rejecting this response because:
There should be a record of the account I called in about tied to xbox live account [redacted] and [redacted] in your system. I have already provided the managers operator ID that was rude, condescending andhung up on me in my prior correspondence.
Sincerely,
[redacted]

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Xbox console.  The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution.
Sincerely,
Microsoft...

Corporation

I am rejecting this response because:  Microsoft just dismissed the issue.  They made no reference to  how bad their service is and just rejected the feedback.  I knew they would not purchase a new PC but I stated it so I would get their attention.  This company has, by far, the worst service and is getting the worst reputation of any company out there...including companies outside of the computer world.  The really bad part is they don't care.  The person that responded back to this complaint took no time to get feedback from me or to make any attempt to help.  They know it is impossible to reach anyone at Microsoft so their response was extremely uncaring and rude.  That is what Microsoft has become.  I expect someone at an executive level to call me and not some uncaring low level that has no training in how to give customer service.  Sincerely,[redacted]

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Surface replacement order.  We would like to investigate your issue further but were unable to locate a service request number within your claim or with the...

information you have provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance.
Sincerely,
Microsoft Corporation

Complaint: [redacted]I am rejecting this response because:  I actually have two case numbers:  [redacted] as well as [redacted]Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: That section of the User Agreement specifies "content related to the account". The video games that I purchased using my XBOX were not done with specificity to that one account. Just because I was "signed in" under that account when I purchased the games, does not make them solely associated to that account and it is illegal and unjust if Microsoft is doing such. I purchased every single video game as a seperate Product from the Xbox Live Service that is controlled by Microsoft and they do not have the right to take away my independently purchased Video Games with the suspension of that Service. To once again prove this, if I had purchased the video game in the store on a disc instead of downloading the digital version, I would be able to use the video game with any account on the XBOX because the two are unrelated products made by different companies. Every single Video Game that was purchased by me on that XBOX console I have every right to maintain, no matter the status of a single xbox live Service for an account which is handled completely independently of the video games.
If this issue is not resolved, I will be filing a class action lawsuit for illegal and immoral business practices. This scandal by Microsoft is stealing thousands of dollars every day from consumers and will not be tolerated any longer just simply for their size and influence.
Sincerely,[redacted]

Dear [redacted], Thank you for contacting Microsoft Corporation via the Revdex.com. The Global Escalation Services team has thoroughly investigated this issue and due to the following reason we consider this matter closed.As an algorithmically-driven service, Bing doesn't control the operation or design of the indexed websites, and has no control over what indexed websites publish. As long as the website continues to make the information available on the web and to crawlers, the information will be generally available through Bing or other search engines.Reference Link: http://help.bing.microsoft.com/#apex/18/en-us/10016/0Title: How Bing delivers search results Paragraph: 2Sincerely, Microsoft Corporation

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com. In reviewing your account, it appears that you contacted our tier 3 team for unauthorized access. The results of the investigation are the final response on this issue.
Microsoft considers this...

matter closed.
Sincerely,
Microsoft Corporation

Dear [redacted],Thank you for contacting Microsoft Corporation via the Revdex.com. As previously stated, it has been determined that the information provided to you about your warranty status was accurate and at this time the only way to resolve your console issue will be a paid repair. Microsoft considers this matter closed.Sincerely,Microsoft Corporation

Complaint: [redacted]
I am rejecting this response because: The issue was resolved several months ago.
Sincerely,
[redacted]

Dear [redacted],  Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Skype.  The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution. Sincerely, Microsoft Corporation

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com. We apologize that we are unable to verify your account nor a valid service request with the information provided, and therefore cannot move forward with your claim. As previously stated, the Global Escalation Services team would like to assist you, but is unable to do until a valid service request number is provided.
Sincerely,
Microsoft Corporation

Initial Business Response /* (1000, 5, 2014/07/16) */
Dear [redacted],
My name is [redacted] and I work for Skype Customer Relations Office. My duties include responding to customer complaints.
I received your complaint from Revdex.com that you have experienced issues with Skype. I'm very sorry to read that...

and I will gladly assist you further.
When you first download Skype, by default only the people in your contact list can see your profile picture, or share their screen or video with you, but anyone who searches for you can call you or send you an IM. You can change these settings at any time.
Skype's privacy settings let you control who can contact you on Skype, and help you manage your conversation history. You can change your privacy settings to prevent nuisance calls or spam messages, as well as block and report any nuisance contacts.
You can easily block a contact to prevent them from calling you, sending you instant messages and seeing your status. To do so:
In Skype, on the Contacts tab, right-click on the contact you want to block and select Block This Person...
Click Block. The contact is removed from your contact list and won't be able to contact you again.
More about how to change Privacy settings can be found here: https://support.skype.com/en/faq/FA140
I'm also very sorry to read that you have experienced issues with Skype Customer Service. We have given feedback for improvement.
I hope this response has been helpful.
We apologise for any possible inconveninces caused by this.
I appreciate your pateince and understanding.
Kind regards,
[redacted]
Customer Relations Office
Skype

Dear [redacted] Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your Xbox account.  We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information...

you have provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance. If you have not yet contacted support, you can reach Xbox support at 1-800-4MY-XBOX (800-469-9269) between the hours of 6:00AM - 10:00 P.M. Pacific Time, 7 days a week including holidays.  Sincerely,Microsoft Corporation

Dear [redacted],
Thank you for responding regarding this issue.  We apologize that we are unable to verify your account or locate your service request with the information provided in your claim. We would like to assist in investigating your claim, however without a valid service request number we are unable to take further action. In the future, if you can find or create a service request for this issue, please update your claim with that number and we will be happy to help.  
If you have not yet contacted support about this issue, visit support.microsoft.com.
Sincerely,
Microsoft Corporation

Complaint: [redacted]I am rejecting this response because:
I do not have a service number. As the claim indicates I spoke with your support via online chat and was given the unfavorable response that I have already laid out.

There is no service request. You guys know what you are doing. Pushing updates under the guise of  critical updates and forcing users to upgrade to Windows 10.
I paid fully for Windows 7 Pro version and Microsoft is trying to take it away by malicious means.
Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]