Microsoft

Complaint: ***I am rejecting this response because:
The response is far too lateI have since deleted the Microsoft OS and installed ***Further, I have switched to *** products, which is a direct result of Microsofts refusal to solve the issueMicrosoft has lost me as a customerI have no further interest in pursuing the matter as the late response only showcases the disregard I received from this company. Sincerely,*** ***

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Forza Horizon 3. We would like to investigate your issue further but were unable to locate a service request number within your claim or an account with the
information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Skype. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this just delayedi had to trash the item under dispute.Sincerely, *** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue accessing Movie/TV content on your devices. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because:
No resolution in sightSo far global escalation team is just more customer service ***
I must reject to keep complaint open
Sincerely,*** ***

Dear *** *** Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Xbox accountWith the information provided in your claim, we were able to locate the account connected to your e-mail addressOur records do not indicate any enforcement actions
on your account at this timeIf we may have the wrong account, please confirm the e-mail address and/or Gamertag associated with the account that has been suspended and provide it in your replySincerely, Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your issue. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided. If
you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Complaint: ***
I am rejecting this response because:This further shows Microsoft's lack of interest in their costumer's needs and is unwilling to solve issues with their problems which causes day to day stressDue to your products being "unreliable", students and employees are not able to complete the work they need to do. I an aril looking for either a replacement, laptop repair free of charge, or credit to the Microsoft store
Sincerely,
*** ***

Stephanie, from global Escalation Services helped me resolve this issue.Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Hello ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding the Windows upgrade. We appreciate the ***e you have taken to provide your honest feedback regarding the Windows upgradeYour comments have been recorded and we appreciate your continued support of Microsoft products and services.
For any future issues, please visit support.microsoft.com or call 1-800-642-
Sincerely,
Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Outlook. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Elite Controller. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Outlook. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution.Sincerely,Microsoft Corporation

One of the case numbers is: *** and the order number is: ***
On Friday I was told they would call me with a new product keyThey have yet to do so

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding charges to your account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account control issue. We have been able to find your account and see that you have had interactions with support regarding this issue which appears resolved. If you are still experiencing an issue with your console, please update your Revdex.com claim confirming your most recent service request number and we will be happy to investigate further.Sincerely,Microsoft Corporation

No where on the page before you pay is their a prompt letting you know you will be charged before you are charged
for example was on page and because I business interests in both Europe and usa I was looking a the difference in currency I thought I was looking at price difference in plans not changing currency and there should be a prompt that says you are going to change currency now and the charge will be? do you want to continue!
I was charged in less than minutes this isnt good for anybody upset customers and bad I may be the one complaining but I am sure this isnt an isolated case
Complaint: ***I am rejecting this response because:Sincerely,*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your refund. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with a promotional offer for KinectWe have reviewed your situation and while we understand your frustrations we are unable to take the action you have requestedAs the agent
explained, the promotional offer ended on 3/and we are unable to offer it again to those who missed itWe understand this may not be the answer you were hoping for, however there is not much we can offer due to Microsoft policy regarding matters of this nature. We apologize that we are unable to provide your desired resolutionWe appreciate your time and have recorded your feedback. Sincerely, Microsoft Corporation