Microsoft

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com. We are sorry to hear about your Elder Scrolls Online issueSince this is a third party title, all support inquiries for in game issues will be better fielded by the publisher of the titleDue to this,
Microsoft considers this matter closedSincerely,Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Xbox unauthorized purchase issueWe would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
providedIf you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceWhen you contacted our support, a service request number should have been provided for youIt is usually 10-digits long. Sincerely,Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Windows download. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this information and at that time we will be able to provide further assistance
If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com or call 1-800-642-to get immediate assistance with your Windows download
Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because: this is the same issue that the device was exchanged for a few months agoAs much as I paid for this device initially I should get more than a couple of months of use from it.Sincerely,*** ***

Complaint: ***I am rejecting this response because:Sincerely,*** ***

Hello ***,
Thank you for responding regarding your concerns with Outlook. We apologize that we are unable to verify your account or locate your service request with the information provided in your claim. We would like to assist in investigating your claim, however without a valid service request number we are unable to take further actionIn the future, if you can find or create a service request for this issue, please update your claim with that number and we will be happy to help.
If you have not yet contacted support about this issue, please visit support.microsoft.com or call 1-800-642-7676.
Sincerely,
Microsoft Corporation

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding an Xbox service contractWe would like to investigate your issue further but were unable to locate a Service Request Number within your claim or with the information you have providedIf you
have a Service Request Number, please update your claim with this number and at that time we will be able to provide further assistanceIf you are unable to locate your Service Request Number but have contacted Xbox Support, please update your claim to confirm the email address associated with your Xbox Live account.If you have not yet contacted support about this issue, please call *** (***)Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays.Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because:
I have been ill and you closed the complaint but I need to reopen it because I already replaced the phone so them sending me a return label does nothing for me.Sincerely,*** ***

Complaint: ***
I am rejecting this response because: I was hacked ***
Sincerely,
*** ***

Dear Just** * ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding access to your Xbox Live account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, please call 1-800-4MY-XBOX (800-469-9269). Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays
Sincerely,Microsoft Corporation

Initial Business Response /* (1000, 5, 2015/01/06) */
Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Xbox accessoryWe would like to investigate your issue further but were unable to locate a Service Request Number within your
claim or with the information you have providedIf you have a Service Request Number, please update your claim with this number and at that time we will be able to provide further assistanceIf you are unable to locate your Service Request Number but have contacted Xbox Support, please update your claim to confirm the email address associated with your Xbox Live account
If you have not yet contacted support about this issue, please call X-XXX-XMY-XBOX (XXX-XXX-XXXX)Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays
Sincerely,
Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Office account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com to get immediate assistance with the product or service you are experiencing issues with
Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because: the context of robotic responses is a clear indicator that no one is monitoring my communication. Sincerely,***

Complaint: ***I am rejecting this response because:
Microsoft should be aware of updates that they send out
to consumers who use their services..I was sent out a email to
upgrade to Windows Pro bit.I loss or accidentally deleted
the email so I'm closing this complaint in the matter as unresolved
and negligence on Microsoft part..Microsoft is good for sending all
kinds of emails out to consumers and they should have this on file
Sincerely,*** *** ***

Complaint: ***
I am rejecting this response because:attatched to this email are videos of the occurrence for which my account sustained a ban of which gamer *** states he worked for Xbox live and has friends on the inside as well as the messages that accompanied I made no threats however I was threatened and gamer *** who has a gamer tag against TOS still has an active account this is not fairI was called a favor multiple times and as you can see after enforcement was taken against my account *** message me and said "enjoy the ban ft don't bother a review Microsoft doesn't investigate anything and here's your proof" him and his friend filed identified complains I demand you provide any proof you have I broke any TOS agreementIf you refuse to do so I demand that someone contact me via Telephone to further discuss this matter and this violation of my human rights
Sincerely,
*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Bing Rewards. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft
Corporation

Hello ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your device exchangeWe were able to locate the service request for this issue and can see that your case is still being investigatedOur support team will remain in contact with you to get
this issue resolved as quickly as possibleWe appreciate your patience with this matter
Sincerely,
Microsoft Corporation

(The consumer indicated he/she DID NOT accept the response from the business.)This is the problemYou sent me a tampered deviceIt broke almost immediately after you sent it to meI sent it back as soon as I had the time, I never tried to open it as I know there is nothing I can fix in thereSo you need to send me an un-tampered device for the repair request before this last request

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com. As previously stated, Microsoft has provided all relevant information to you here and through support.To continue with your pursuit on this matter, please visit http://www.bing.com/explore/feedbackMicrosoft considers this matter closed and will not provide any further information on this issue through this forum.Sincerely,Microsoft Corporation

Initial Business Response /* (1000, 5, 2014/11/11) */
Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your request for a refundWe would like to investigate your issue further but were unable to locate a Service Request Number within
your claim or with the information you have providedIf you have a Service Request Number, please update your claim with this number and at that time we will be able to provide further assistanceIf you are unable to locate your Service Request Number but have contacted Xbox Support, please update your claim to confirm the email address associated with your Xbox Live account
If you have not yet contacted support about this issue, please call X-XXX-XMY-XBOX (XXX-XXX-XXXX)Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays
Sincerely,
Microsoft Corporation