Moore-Built Construction & Restoration, Inc.

We apologize for the disappointment. As the item is damaged, please safety dispose of it. On February 14, we credited the item in the amount of $32.89, which will post to the Kohl's Charge card ending in in an average of seven daysBlue Kohl's Cash in the amount of $was
also issued, via email, with a redemption period of days

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Jeffrey ***

As
the coupon was redeemable from November through December 6, in store and
online, we stand behind our previous decision and consider this matter closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I realize this was recently closed as the company was sending me the the originally ordered leggingsThis evening I received them and yet again I received a different unwanted color that what is on the order slipI am attaching pictures of the item, sales slip and packagingCan we please reopen this complaint as I feel this is now still unresolved? Thank you
Regards,
*** ***

We are more than happy to research our customer's concernWe need
more information from our customer
What is the customer's Yes You rewards
number?
What email is linked to her
profile?
We are only allowed to go back days in the system to adjust
pointsThe customer would need to provide order numbers and receipts so we can
review transactions as well

Upon further research we are able to confirm that the
Rachel Ray Cucina 12-pcHard-Anodized Nonstick Cookware Set rebate was set up
and specific to the vendor of the merchandiseWe advise the
customer to
contact the vendor directly regarding the status and desired resolution of this
rebateWe apologize for any additional disappointment

We apologize for any additional disappointment, and stand by our previous response

We consider this matter resolvedOur customer is receiving a replacement order (Mens GOLDTOE 4-Pack AquaFX Boxer Briefs) free of chargeFurthermore, a credit in the amount of $was issued for the defective item on April 19, to his Kohl's Charge ending in

Upon review of our customer's concern, our customer placed Order 5609648778, the customer placed the order on November 04, The customer did not notify us of the address error until November 26, The customer does receive a confirmation email with the information provided once the order is
submitted, in which the customer then has minutes to edit or cancel a orderUnfortunately, this is not a Kohl's errorThe customer would be responsible for the order

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

We regret the customer's desired merchandise sold outWe are unable to comply with their requestWe apologize for any additional disappointment

We have processed a return for our customerWe are mailing our customer a Kohl's Merchandise Credit in the amount of $and have also applied a credit to their Visa ending in in the amount of $Please advise our customer to allow 7-business days for it to appear on their credit card statement

We apologize for the inconvenience our customer is experiencing with her Kohl's wedding registryWe will be more than happy to partner with our department which handles our customer registries

We apologize for the disappointmentWe verified that both gift cards are being shipped to the recipientHowever, as a courtesy, we refunded $to the VISA card ending in 4247, on December 15, which will post in an average of seven daysThe recipient is more than welcome to keep the extra gift
card that was issued

Our records show a return for Kohls.com order #*** was processed on 12/20/15, back to the customer's VISA ending in ***We advise our customer to allow 10-business days for the credit to appearWe apologize for any inconvenience

I have two Reference numbers from Kohl's customer serviceThe first one is 161129-It should describe that I receive a wrong product. Since it is not available online in that time, I could get same thanks giving deal once it becomes availableThe second one is 161130-027959. Customer service said, the system is allowed to change the price of the item, she would charge me the full priceThen open a case to refund me $Right now, the situation is I receive the product, but Kohl doesn't want to refund my $backRevdex.com:
I have reviewed the response made by the business in reference to complaint ID 11858062, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Shuai L**

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Unfortunately, the discount card did not specify that shoes were not considered apparel. To me, apparel includes what one wears on their feet. I can't believe that a store as big as Kohls is being so customer-unfriendly as to fight a measly $payment
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution
is satisfactory to me. Kohl's customer service has finally got back to me and the have processed the return and it should go back on my original payment type in days
Regards,
*** ***

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Kohl's has not addressed the issueI have been complaining about this since early NovemberI received an email from Kohl's the day I changed my email address saying I would from them on receive my email at the new addressAfter complaining online and one the phone, not one person told me to sign up at the sales alert link which also does not address the MVC free shipping codesKohl's also has not addressed the fact that shipping codes and sales offers are not included in the Kohl's app.]
Regards,
*** ***

I would like my shipping charges refunded, since I paid for expedited shipping, and did not receive within the parametersI would like a manager of kohls to contact me