Moore-Built Construction & Restoration, Inc.

In order for us to address the customer's complaint accordingly, we are requesting the customer send it a copy of the return receiptThe customer can attach it to the complaint

Revdex.com:
Kohls says they are stand behind the scamAgain, I called to the department and was told that they can not refund meI have reviewed the response made by the business in reference to complaint ID 11726570, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Aliakbar M***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***Order number is as per business requestedPlease let me knw if you need more info.
Regards,
*** ***

While we understand our customers frustration, we have addressed her concern, and consider this matter closed

Upon further review, we would need more information from the customer, if possibleWe would need to know the amount of the rebate the customer is expecting initially so we can attempt to resolve our customer's inquiryWe apologize for the inconvenience the customer is experiencing due to the delay
of the rebate

Thanks for your assistance in this matterI
rejected the response by Kohl's simply by hitting the wrong keyThis could not be undoneAlso, I did submit my contact information when filing my complaintI assumed that Kohl's was provided this, yet I never heard from themIn answer to their question, the location of this incident occurred in Eureka, CA at the Eureka Mall Thanks once more

Revdex.com:
I have reviewed the response made
by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.they asked how the kohl's cash were issued, they were issued by emailand I tried to use them after they were issued and found these kohls cash are invalid
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.As requested, below are the kohls.com order placed between March through July 2015, which none of the yes2you points were added for these ordersThe points add together to be over yes2you reward pointsDo Not mix the points manually added on Oct 18th, as I have said before, the points were for purchases from Augusut to October, and has nothing to do with the missing points I'm requesting hereI have posted here all the purchases with missing points as asked, now it's kohls term to prove the date and # of points that were posted on my account if kohls insist these points were posted:Order/Receipt Number: ***Date: July 30, 2015Location: Kohls.comTotal price: $96.29Status: COMPLETEOrder/Receipt Number: ***Date: July 19, 2015Location: Kohls.comTotal price: $127.15Status: COMPLETEOrder/Receipt Number: ***Date: June 25, 2015Location: Kohls.comTotal price: $139.09Status: COMPLETEOrder/Receipt Number: ***Date: June 25, 2015Location: Kohls.comTotal price: $192.54Status: COMPLETEOrder/Receipt Number: ***Date: June 21, 2015Location: Kohls.comTotal price: $421.62Status: COMPLETEOrder/Receipt Number: ***Date: June 11, 2015Location: Kohls.comTotal price: $277.16Status: COMPLETEOrder/Receipt Number: ***Date: May 30, 2015Location: Kohls.comTotal price: $101.63Status: COMPLETEOrder/Receipt Number: ***Date: May 10, 2015Location: Kohls.comTotal price: $91.75Status: COMPLETEOrder/Receipt Number: ***Date: May 02, 2015Location: Kohls.comTotal price: $1,151.20Status: COMPLETEOrder/Receipt Number: ***Date: April 29, 2015Location: Kohls.comTotal price: $212.10Status: COMPLETEOrder/Receipt Number: ***Date: April 27, 2015Location: Kohls.comTotal price: $529.99Status: COMPLETEOrder/Receipt Number: ***Date: April 27, 2015Location: Kohls.comTotal price: $458.44Status: COMPLETEOrder/Receipt Number: ***Date: April 18, 2015Location: Kohls.comTotal price: $96.29Status: COMPLETEOrder/Receipt Number: ***Date: April 18, 2015Location: Kohls.comTotal price: $85.72Status: COMPLETEOrder/Receipt Number: ***Date: March 15, 2015Location: Kohls.comTotal price: $1,193.39Status: COMPLETEOrder/Receipt Number: ***Date: March 15, 2015Location: Kohls.comTotal price: $2,909.01Status: COMPLETE]
Regards,
*** ***

I am rejecting this response because I haven't received anything from kohlsif there was a card used at there store it wasn' me because kohls is over a mins from me and I haven' been to vestal in a monthso again I haven't received anything from the company

We apologize for the inconvenience our customer experienced with her online orderIt does appear our customer has been refunded $on December 01, The credit was applied to the Kohl's Charge ending in

We regret to hear some of the customer's desired merchandise was canceledWe make every effort to ensure that we have enough merchandise to meet the needs of our customersHowever, on occasion, an item may out-sell our expectations or we may not receive the anticipated stock amounts from our
vendorsIn addition, please be advised that the selection of merchandise may vary by storeSome merchandise may not be available at every store and merchandise or promotional offers available online at Kohls.com may vary from those offered in Kohl’s storesOur products are placed in our advertisements in order to alert our customers of the sale price of that item, based on availabilityThis information is stated on the back of our sales flyers and on Kohls.com. Additionally, our records show all applicable items from Kohls.com order #*** have been shippedWe apologize for any inconvenience

We apologize for the inconvenience our customer experienced with their ordersWe have applied a $on each orderA $credit will be applied to the Visa ending in 9846, as well as

Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** *** We have repeatedly called the customer service number I have call logs stating how long and how many times we have calledThis was the last strawWe gave kohl's plenty of time to fix thisThey are still charging us for two Kitchen Aid mixers One we didn't receive one we didThey also said they would honor all kohl's cash and rebate for the second mixer that I receivedI was also told not to spend the 40$ kohl's cash cause it was sent from the first order

We
apologize for the frustrationPlease know we have brought this to the
attention of the Brickyard, UT store for review and follow upOur customer is
welcome to bring his receipt to the store, where a 15% transaction adjustment can be
applied to his purchase

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The business has failed to resolve the issueThis matter is being referred to a legal court for resolution
Regards,
*** ***

We regret to hear of the customer's frustrations with Kohls.com order #1***Our records show the remaining return credit was processed on 12/11/back to the customer's accountIf the customer still desires the merchandise, they may contact us at ###-###-#### and we will honor the initial
price paidWe apologize for any inconvenience

We apologize for the inconvenience our customer experienced with
their recent online purchaseFirst Act is a musical instrument brand intended
for students and young childrenIn order for the item to be refunded, the item
will need to be returned to the store

We
deeply apologize for the disappointmentOn April 28, we placed all three gift
cards, totaling $1,500.00, in an available statusAs such, our customer is
welcome to go to the store and use these gift cardsPer store management, all
merchandise is still on hold to purchaseWe have also made
the business
decision to issue 1,Yes2You (Y2Y) Reward points, which accumulates to a $
reward certificateThis certificate will be sent, via email, on May
and will be redeemable through May

Revdex.com:
I have reviewed the response made by the business in reference
to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** *** The lady at the return desk called her supervisor to come help meThe manager took my receipt and never gave it back I didn't ask for it because they already told me it was useless The funny thing is that I noticed the item had just gone in sale online as well Maybe they didn't want to refund me my amount because the item no longer costed that much

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***Kohls obviously didn't read my complaint! I texted stop all on March 15th, March 17th, and April 14th