Moore-Built Construction & Restoration, Inc.

Any further inquiries regarding this complaint can be directed to our Corporate Refund Department directly at ###-###-####

We apologize for the inconvenience the customer experienced due to the cancellation of Order We did process a request to mail our customer a $Gift Card to replace the original form of tender

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it
before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I bought merchandise and return it according to Kohl's return policy for $and I have a receipt for itI was told the amount is too high to give out at the store and will be mailed to you by corporate. I bought another product from Kohl's with $refund in mind.The refund came back at $I have to pay the difference out of pocket.If I had known the refund amount ahead of time I would have made another choice with Kohl's like even exchange program.I think it is not fair since I have a receipt in my hand for $and received only $

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ** ***

Revdex.com:
I have attached the receipt requested by the business in reference to complaint ID ***, and hope it is sufficient to resolve this issue
Regards,
*** ***

Only cents have been refunded to my cardI would like the shipping, handling and tax put back on my card as told and $store credit

We regret the customer was not credited the correct return amount for Kohls.com order #***Our records show the remaining return credit was processed on 12/10/We advise our customer to allow 10-business days for the credit to appearWe apologize for any inconvenience

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowI would really just like a check written out to me since my credit card bill has been paid off for this tvKohls isn't really willing to help and I've been checking and I have yet to receive the credit yet.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

A credit of $to the customer's original method of tender was processed today

At this time our records show SKU is advertised as
a single Monarch Adjustable Bar StoolIf the product was previously
incorrectly listed, we apologize for the errorKohl's reserves the right to
correct any errors, inaccuracies or omissions and to change or update
information
(including, without limitation, information related to text,
pricing, availability and product descriptions) at any time without notice
(including after you submitted your order and confirmation was received)In
the event that an item is listed at an incorrect price, with incorrect
information, or discounted in error, Kohl's shall have the right, in its sole
discretion, to refuse or cancel any purchased orders placed for that itemIf
your credit card has been charged for any order subsequently canceled, Kohl's
will issue a credit to your credit card.
We are unable to comply with the customer's request for additional bar
stoolsWe apologize for any inconvenience this may have caused

[A default letter is provided here which indicates your acceptance of the business's response. If you
wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Our records show our Corporate Refund Department approved a check on 02/05/16, and this went into the mail on 02/09/We advise our customer to allow 5-business days to receive thisWe apologize for any inconvenience

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

We stand by our previous statementThe customer needs to go into the store to have them cancel their credit and refund their tenderAt this time, consider this matter closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I reject the business response simply because their customer service and attitude towards their customers, in my opinion, stinksI simply want other potential customers to be wary of Kohl's.com and their terrible customer service and their inability to process and ship orders in a timely mannerThey have lost me as a customerI sincerely appreciate the efforts of the Revdex.com and thank you
Regards,
*** ***

Regrettably, we are unable to resolve the customer's concerns with the provided informationAt this time we advise the customer to reply with a copy of the receipt for further research

This customer has been denied from online ordering by Corporate Loss Prevention due to our reselling policyAny further contact show be directed to ###-###-####