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Moore-Built Construction & Restoration, Inc.

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Reviews Moore-Built Construction & Restoration, Inc.

Moore-Built Construction & Restoration, Inc. Reviews (3528)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** *** I just received this message and have checked my account with Kohls. There is no refund posted to my account nor is there any refund for Kohls cash.Once again, another lie

We apologize for the customer’s continued disappointmentThe promise made to our customer on 03/07/to honor a $Kohl’s Cash Credit was in regards to the Kohl’s Cash referred to in her conversation on 02/26/Beyond this we cannot accommodate any request to honor expired Kohl’s Cash

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Kohls was very prompt and I really liked Kohls response Thank you very much
Regards,
*** ***

We have processed a return for our customer for Order A credit
was applied to the customer's credit card ending in in the amount of
$Please advise our customer to allow 3-days for the credit to appear
on their Kohl's account

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before
sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

We apologize for the defective laptopUpon review, we can confirm that a full refund was issued to the original method of tenderIf this refund creates a credit balance on a Kohl's Charge account, we kindly ask the account owner to contact us directly at ###-###-#### to request a credit
balance refund check

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I'm very upset that KOHL'S corporation feels they have no responsibility in this error I will now use other avenues to make it known that KOHL'S does not feel obligated to honor on their original order statement that included the discount The Revdex.com has done nothing to her resolve this claim Very disappointed. Regards,
*** ***

Please note that we stand behind the previous resolution that was given to the customerPlease have them call Kohl's Fraud Department at 1-800-564-

We have researched the customer's concerns related to the
return from Kohls.com order #***It appears there was an isolated
error, resulting in $not being creditedOur records show the customer was
credited $on 02/04/The credit was processed back to the customer's
VISA
ending in ***
Additionally, any complaint filed through the Revdex.com will be
addressed through this same channelIf the customer is requesting to speak
with someone directly, we advise the customer to contact us at ###-###-####We
apologize for any inconvenience

We regret to learn that the customer was unable to redeem her Kohl's Cash before it expiredOnce the redemption dates have passed, Kohls.com and our store registers will no longer accept Kohl's CashIn the past, stores may have made an exception to our policy to honor expired coupons; however,
going forward this will not be the case and our policy will now be enforcedRegrettably, we are unable to accommodate the customer's request to honor the Kohl's CashWe apologize for any disappointment

[A default letter is provided here
which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Kohl's Cash expiration dates have always been clearly displayed on the couponWe regret any confusionWe stand by our previous response

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
** ***

Upon review of our
customer's concern for Order 3662390747, it appears we did process the return successfully
We have confirmation that the gift cards mailed out and were tenderedIs it a
possibility a family member might have used them?

Upon review of our customer's inquiry, we have applied
points on our customer's Yes2You Rewards accountAs of today, May 24, 2016,
our customer has a balance of points on his rewards accountThe next
rewards certificate will be generated the first week of June

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The gift card taking another days to get to my house still does not rectify the fact that I placed the order on August 10thNow on August 24th, adding another business days puts us at September 14thThen I will have to reorder the items I purchased, which are no longer at sale price, and wait another week to receive themThat pits the delivery date somewhere around September 20thWhat I would like is the items I ordered, rush delivered, so I can just have the items I ordered over two weeks agoThis dispute could have been handled, and I could already have what I ordered if it was handled properly from the moment there was an issue
Regards,
*** ***

When you
return
merchandise from a purchase that earned Kohl’s Cash, the Kohl’s Cash
value will decreaseIf you have already used your Kohl’s Cash coupon, the
amount of the Kohl’s Cash will be deducted from your return amountOur records
show the customer redeemed the $in Kohl's Cash from Kohls.com order
#*** The details of the Kohl’s
Cash Coupon program are stated on the back of each coupon, as well as our Kohl’s
flyersWe hope this information was helpful

We apologize for the inconvenience our customer experienced with online Order It appears that UPS is still doing a trace for our customer's television that was not receivedWe have processed a return in the amount of $to the customer's Kohl's Charge ending in It appears we
did offer a replacement , in which the customer refusedAt this time we do not have a replacement television for our customer

We have processed a credit for our customer in the amount of $on January 05, A credit was applied in the amount of $to the customers Kohl's Charge ending in Also, a Kohl's Merchandise Credit was mailed out in the amount of $We apologize for the inconvenience and frustration our customer experienced

In order to address our customer's concern accordingly, we are asking our customer to provide images of the ornament for further reviewPlease have our customer attach them via the Revdex.com

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Address: Fairview Park, Arizona, United States, 44126

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