Moore-Built Construction & Restoration, Inc.

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear to be false You can clearly see the ad and that'll said 15% off I feel they are just putting the blame on someone else They should be responsible for their advertising I am sure they have a legal team and they should use it advertising is unacceptable
Regards,
*** ***

Kohl's Rewards coupons are emailed during the first week of
every monthIt will be sent to the Email address you registered withYou can
view your Rewards points at any time on your Kohl's Rewards My Account page
Our records show our Kohls.com team re-sent your coupon to the email address
on
your profileYou may want to add *** to your list of
trusted email contacts to make sure you receive your couponsSince you have a
Kohls.com shopping account, you can also view and print your Kohl's Rewards
coupon at any time from your Kohl's Rewards page

We apologize that our customer’s item was not included in
her shipmentI can confirm the customer’s
refund was processed on 03/29/for $onto her Visa Card ending in

As previously stated any complaint filed through the Revdex.com is addressed through that same channelIf the customer desires to speak with a Supervisor directly, we advise they contact us at ###-###-####Once again, we apologize for any inconvenience

We will more than happy to research our customer's inquiry with our rebate departmentOnce a response is received, we will be happy to reach out to our customer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I would like to know how this will be credited? I do not want to spend another $to received my $Kohl’s cash backI would like to receive the $Kohl’s cash now so I can use it to purchase items without putting more money out
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

We apologize for the inconvenience our customer experienced with Kohls.com Order The customer was not charged for the items, it displays authorizationsWe have confirmed the customer was only charged for items from her orderThe funds will be released within 7-business days or
sooner depending on the bank

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meKohls has finally credited my credit card. I appreciate your help with Kohl's very poor customer service policies
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Extremely unaccetable This issue is not at all resolved Very sad and poor customer service on the part of Kohl’s Nothing has been done for months and they still do not care I guess stealing from their customers is ok Further action is definitely needed
Regards,
Christina ***

Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution is satisfactory to meAlso, since I have all of the used gift cards, I would prefer Kohl's returns the amount of the purchases to the gift cardsI have sent the gift card numbers and the amountsPlease find attached file
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution
is satisfactory to me. This complaint has been resolved by the businessThey issued me a refund
Regards,
*** ***

As this item is still out of stock, a credit for $will be placed on their shopping profileTo use this credit towards a future order, please contact Kohls.com, via phone, at ###-###-####, and place the order with a phone associateFor excluded merchandise, such as the Apple Watch, they would have to pay up front, and then we would credit the order after it shipsTo see a list of exuded merchandise, please click the following link; https://cs.kohls.com/app/answers/detail/a_id/1086/kw/excluded%20merchandiseAs such, we consider this matter closed

We will be partnering with our rebate department to inquire about our customer's rebateWe will follow up with our customer once a response is received

We are more than happy to research our customer's concern, but more information is needed. Please have the customer confirm their order number. Have the customer please specify which items were not received in the initial order, which she received the incorrect item for

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The amount I paid for this item was $on my credit card.This is the amount I was told would be returned, while I appreciate the $inconvenience reimbursement, this is really a wash as I was not refunded the amount that was charged on my credit card.The Kohl's cash that I used (which they refunded) would have only been applied to the vacuum, had I not ordered the Ottoman, so I should not be further penalized by receiving Kohl's cash...and having to place another order within a window of time The Kohl's cash would have would have applied to the vacuum The cost of the item was $ On that order I saved 30% bringing the cost of this item to $with Vermont's 7% state and local sales tax the actual cost of the item was $ The $credited to my card is still $short of what I was charged on my credit card I will gladly accept this resolution when the $is credited to my account Furthermore I was told on the phone I would not lose the Kohl's cash earned on this order.Thank you for your help with this matter
Regards,
*** ***

We apologize for the frustration this has causedPlease let our customer know we have credited 1,Yes2You reward points to the email address on fileThis will be generated into a Kohl's Cash reward worth $on May 1, and will be valid until May 31,

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me AS LONG AS the Kohls cash is issued within the next 7-days as promised by Angelica from Kohls Corporation on this date, 2-16-
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint This amount is unacceptable for a ring I never receivedI'd like the full purchase amount reimbursed and the interest that's been accruedFor your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***