Mor Furniture For Less

September
19,
"">
RevDex.com
*** *** *** ***
Viewridge, Suite
San Diego, CA
Case ID# ***
Customer
Name: *** ***
Dear *** ***
First, I
would like to apologize for any inconvenience we may have caused *** ***. It is always our goal to ensure that our
valued customers have a positive experience with us
I was able to
speak with *** *** on Friday 9/12/in regards to her reclining sofa and
love seat. I offered her full credit for
the reclining sofa and love seat so *** *** can go into our showroom and
reselect a different living room set that she will feel comfortable with
Once again, I
would like to apologize for any inconvenience we may have caused *** ***
If you have any further questions or need
anything in the future, please do not hesitate to contact me at *** *** ***
Sincerely,
*** ***
Mor Furniture
Customer Service

September
19,
"">
RevDex.com
*** *** *** ***
Viewridge, Suite
San Diego, CA
Case ID# ***
Customer
Name: *** * *** *** ***
Dear *** ***
First,
I would like to apologize for any inconvenience we may have caused *** *** *** ***. It is always our goal to ensure
that our valued customers have a positive experience with us
In
the case of *** *** *** ***, Mor Furniture has offered to give them full
credit for the Warrior sofa so they may go into our showroom and select
something elseThey have indicated that this will resolve the matter.
Once
again, I would like to apologize for any inconvenience we may have caused *** *** *** ***.
If
you have any further questions or need anything in the future, please do not
hesitate to contact me at ***
Sincerely,
*** ***
Mor Furniture
Customer Service

July
2,
RevDex.com
*** *** *** ***
Viewridge,
Suite
San Diego, CA
Case
ID#***
Customer
Name: *** *** ***
Dear *** ***
Again,
we apologize for the inconvenience *** *** has experienced
I
spoke with *** *** todayShe has reselected and her product is scheduled to
be delivered today. She indicated that
the matter will then be closed
If
you have any further questions, please do not hesitate to contact me at *** *** ***
Sincerely,
*** ***
Manager
Customer
Service
Mor Furniture for Less

September 23,
11pt;">
RevDex.com
*** *** ***
Viewridge, Suite
San
Diego, CA
Case
ID# ***
Customer
Name: *** ***
Dear
*** ***
First,
I would like to apologize for any inconvenience we may have caused *** ***. It is always our goal to ensure that our
valued customers have a positive experience with us
In
the case of *** ***, Mor Furniture is going to allow *** *** to return
the items in question and credit her towards something else that she will be
more satisfied with.
Once
again, I would like to apologize for any inconvenience we may have caused ***If you have any further questions, please do not hesitate to contact
me at *** *** ***
Sincerely,
***
Mor
Furniture Customer Service

">July
17,
RevDex.com
*** *** *** ***
Viewridge, Suite
San Diego, CA
Case ID#
***
Customer
Name: *** ***
Dear *** ***
First, we
would like to apologize for any inconvenience we may have caused *** *** It is always our goal to ensure that our
valued customers have a positive experience with us
Mor Furniture
has issued a refund in the amount of $to the *** card on record on
July 6th
Once again, I
would like to apologize for any inconvenience we may have caused *** *** If
you have any further questions or concerns, please do not hesitate to contact
me at *** *** ***
Sincerely,
*** ***
Mor Furniture
Customer Service

July 26,
"sans-serif"">Revdex.com
*** *** *** ***
Viewridge, Suite
San Diego, CA
Case ID# ***
Customer Name: *** ***
First, I would like to apologize for any inconvenience we may have caused *** *** It is always our goal to ensure that our valued customers have a positive experience with us
Unfortunately we have been unsuccessful in our attempts to reach our guest
Please do contact our Customer Service Center at *** so we may possibly set up an appointment with one of our Furniture Technicians
Sincerely,
Mor Furniture Customer Service

August 27,
0pt;">
Revdex.com
*** *** *** ***
Viewridge, Suite
San
Diego, CA
Case ID# ***
Customer Name: *** ***
Dear *** ***
First,
I would like to apologize for any inconvenience we may have caused *** ***. It is always our goal to ensure that our
valued customers have a positive experience with Mor Furniture
We
have issued *** *** a $discount due to the delivery delay and all of her
furniture has now been delivered
Once
again, I would like to apologize for any inconvenience we may have caused *** ***
Should you have any further questions, please contact me directly at *** *** ***
Sincerely,
*** ***
Mor Furniture
Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com
sans-serif MARGIN: 0px; LETTER-SPACING: normal; BACKGROUND->*** *** *** ***
Viewridge, Suite
San Diego, CA
Case ID# ***
Customer Name: *** ** ***
Dear *** ***
First, I would like to apologize for any inconvenience we may have caused *** ***. It is always our goal to ensure that our valued customers have a positive experience with us
Mor Furniture did replace the living room furniture for another set at no additional cost to the customer on 5/11/2016. We feel this complaint has been resolved
Once again, I would like to apologize for any inconvenience we may have caused. If there are any additional concerns or questions, please do not hesitate to contact our customer service department at***
Sincerely,
Mor Furniture Customer Service

">December
24,
RevDex.com
*** *** *** ***
Viewridge, Suite
San Diego, CA
Case ID# ***
Customer
Name* *** ***
Dear *** ***
Again, we
want to apologize for any inconvenience we may have caused *** *** It is always our goal to ensure that our
valued customers have a positive experience with us
We have sent *** the copy of the invoice showing proof of purchase for the protection
plan
If you have
any further questions, please do not hesitate to contact me at *** *** ***
Sincerely,
*** ***
Mor Furniture
Customer Service

February
19,
RevDex.com
*** *** *** ***
Viewridge, Suite
San Diego, CA
Case ID# ***
Customer
Name: *** *** ***
Dear *** ***
I was able to
speak with *** *** on Tuesday 2/17/in regards to his complaint with Mor
Furniture. Although *** *** is outside
our warranty, I offered him a total credit of $dollars to be used
towards the purchase of another living room set and *** *** found this to be
satisfactory
Once again, I
would like to apologize for any inconvenience we may have caused *** ***. We here at Mor Furniture pride ourselves on
our level of service and our customer’s satisfaction is extremely important to
us
If you have
any further questions or need anything in the future, please do not hesitate to
contact me at *** *** ***
Sincerely,
*** ***
Mor Furniture
Customer Service

","sans-serif">March 25,
Revdex.com
*** *** *** ***
Viewridge, Suite
San Diego, CA
Case ID# ***
Customer Name: *** ***
Dear *** ***
First, I would like to apologize for any inconvenience we may have
caused *** ***. It is always our
goal to ensure that our valued customers have a positive experience with us
We will pick up *** *** living room set for a full refund in the
amount of $1,This will be applied to his finance account with ** ***
Once again, I would like to apologize for any inconvenience we may have
caused Mr***If you have any further questions, please do not hesitate
to contact me at 1-866-466-
Sincerely,
*** ***
Mor
Furniture Customer Service

May 21,
11pt">
RevDex.com
*** *** *** ***
Viewridge,
Suite
San Diego, CA
Case
ID# ***
Customer Name: *** *** ***
Dear *** ***,
First, I
would like to apologize for any inconvenience we may have caused *** *** *** It is always our goal to ensure
that our valued customers have a positive experience with us
I spoke to *** *** on 5-18-After letting her know how much Mor Furniture regrets the
inconvenience we caused her, I offered her a $gift certificate for all
the problems she encountered with her purchase*** *** accepted the gift certificate
Once again,
I would like to apologize for any inconvenience we may have caused *** *** ***If you have any further questions, please do not hesitate to contact me
at *** *** ***
Sincerely,
*** ***Customer Service Manager
Mor Furniture for Less

">June
29,
RevDex.com
*** *** *** ***
*** *** *** ***
*** *** ** ***
Case ID#
***
Customer
Name: *** ***
Dear *** ***,
First, we
would like to apologize for any inconvenience we may have caused *** ***. It is always our goal to ensure that our
valued customers have a positive experience with us
In the case
of *** ***, Mor Furniture has credited the disputed amount of $to the
Mastercard on file on June 12th,
Once again, I
would like to apologize for any inconvenience we may have caused *** ***If
you have any further questions or concerns, please do not hesitate to contact
me at ###-###-####
Sincerely,
*** ***
Mor Furniture
Customer Service

July 9,
Revdex.com
*** *** *** ***
Viewridge,
Suite
San Diego, CA
Case ID# ***
Customer Name: *** *** - Rebuttal
Dear *** ***
We appreciate *** *** frustration and have attempted once again to reach him by telephone
We have arranged for a drive team to go out to his home on Friday to pick up his entertainment centerOnce the product is picked up, we will issue a full refund for that product
Please have *** *** contact me directly at *** *** *** to discuss this matter
Sincerely,
*** ***
Customer Service Manager
Mor Furniture

July
31, 2014
RevDex.com
Ms*** *** ***
Viewridge,
Suite
San Diego, CA
Case
ID#***
Customer
Name: *** ***
Dear
Mrs***,
Again, I would like to apologize for any
inconvenience we may have caused Ms***
I have been communicating with Ms*** and
have confirmed that Wells Fargo has finally processed the credit
Once again, I would like to apologize for any
inconvenience we may have caused Ms*** If you have any further questions, please do
not hesitate to contact me at 1-858-547-ext***.
Sincerely,
*** ***
Customer Service
Manager Service

","serif">March 10,
Revdex.com
*** *** *** ***
Viewridge, Suite
San Diego, CA
Case ID#
Customer Name: *** ***
Dear *** ***
First,
I would like to apologize for any inconvenience we may have caused Mr*** ***. It’s always our goal to ensure
that our valued customers have a positive experience with us
Unfortunately
I have been unsuccessful in my attempts to reach you *** *** I have created
an exchange for his chaise and it is scheduled to be delivered to you free of
charge. I would like to speak to you prior
to the delivery, to get more specifics of your purchase to make sure we are
delivering you the correct chaise and also about your overall experience.
Once again,
I would like to apologize for any inconvenience we may have caused you *** *** I can be reached at *** *** *** (Tuesday-Saturday).
Sincerely,
*** ***
Mor
Furniture Customer Service

RevDex.com
class="MsoNormal">*** *** *** ***
Viewridge, Suite
San
Diego, CA
Case
ID# ***
Customer
Name* *** ***
Dear *** ***
First,
I would like to apologize for any inconvenience we may have caused *** ***. It is always our goal to ensure
that our valued customers have a positive experience with us
Mor
Furniture was able to credit *** $3,for the incorrect finance
promotion and correct her initial purchase of $3,charge with the correct
promotion of no interest with equal monthly payments till
Once
again, I would like to apologize for any inconvenience we may have caused *** ***.
If
you have any further questions or need anything in the future, please do not
hesitate to contact me at *** *** ***
Sincerely,
*** ***
Mor
Furniture Customer Service

December 11,
RevDex.com
"Calibri","sans-serif";">*** *** ***
Viewridge, Suite
San Diego,
CA
Case ID#***
Customer
Name: *** ***
Dear *** ***
First, we would like to apologize for any inconvenience we may have
caused *** ***. It is always our goal
to ensure that our valued customers have a positive experience with us
In accordance to a telephone conversation on 12/10/between me and
*** ***, Mor Furniture will credit *** *** *** *** Finance account with
$200.00. *** *** found this to be a
satisfactory resolution
Once again, I would like to apologize for any inconvenience we may have
caused *** ***If you have any further questions or concerns, please do not
hesitate to contact me at *** *** ***
Sincerely,
*** ***
Mor Furniture Customer Service

February 14,
Revdex.com
"">
Ref: *** *** ***
***
Dear *** ***,
First, I would like to
apologize for any inconvenience we may have caused *** ***It is always our
goal to ensure that our valued customers have a positive experience with us
After receiving their letter
I contacted *** regarding her
concerns with the scratches on the glass of her San Marino HutchThis is a
characteristic of the glass used in this product and so we have come to
the conclusion that a $refund will be a sufficient amount for
compensation for this item. *** ***
can expect a check within 10-business days
Once again, I would like to
apologize for any inconvenience we may have caused *** ***If you have any
further questions, please do not hesitate to contact me at *** ***
Sincerely,
*** ***
Operations Manager
Mor Furniture for Less