In years past, I have had a continuing problem with a different state farm office constantly calling meDespite numerous calls to their 800# to ask them to stop, the calls continued
This time, before asking for a quote online, I called the number and asked that they NOT call me.t
The rep assured me that if I left my phone number off the quote request I would not get a call
Sure enough, a week later I got a call from 681-I asked them to stop calling
Then I called back and got forwarded to the number who told me this office is the one that calledShe said I was on their do not call list and did not know why I got a call
Im tired of this crapWhy can't I compare prices every months without being hounded '
If you had the best price, I would have bought the policyYou did not so I want no further contact
*** *** came from State farm as adjuster on April 242017.he did not give me the checks and he did not give me the paper work.*** *** should tell me or send the paper work to me to explain what is the damaged on the roof.He told the damaged in the garage not cover then he said it is coveredHe came twice but the company should send someone else not *** *** He had an estimate from roofing company with the agent Rick Hackey.He came to denied the claim to save money for him or for the company even we have a lot of wind and hail damaged.I wish I tap or record him
State Farm is stating I had an at fault accident which I didn't until I started shopping around to lower my high insuranceTherefore, State Farm has cost me moneyPolicy #***
-When I originally talked to ***, we talked about how much it would be to insure my SUVI have later found out that State Farm has also been charging me for HOME insurance, which was NOT discussed or authorized!
- State Farm recently sent me a notice that my insurance was canceled due to "non payment"YET they have deducted money from my checking account EVERY MONTH!
- State Farm also increased the amount they took from my checking account without permission!
On or around the 5th of April, I was looking to change insurance companies, due to a difference in servicesI "thought I" signed an agreement online with this company, via the websiteAbout two weeks later, I got a call from a guy suspiciously asking me to bring my vehicle so that he could check it out and get the right orderIn essence, he said that I was not covered according to the requirements by my car note companyFor two weeks, I refused to meet up with this guy, because it didn't seem legitI was actually considering calling the policeI have been with other companies, including this one at one point and had never had that question posedHe then said, the bill would go up about $I didn't think it was fair, because I had already signed up for the online quoteNevertheless, I agreed to thatI was sent a form asking me to sign for the policyI signed the paper and sent it backAbout a week ago, I got a letter saying that my request had been deniedTherefore, I was
I have been in contact with State Farm: Stephanie Hernandez at Franconia Rd a, Alexandria, VA for policy *** *** and I have been told for a week now changed are occurring but nothing is getting done at allI need the following in writing verifiedI e-mailed several times and called
I need the following done:
1) Mercedes is transferred the accident free discount the Lexus has/had since I have not had any accidents my fault
2) Lexus is still deleted EFFECTIVE 6/(but covered prior to such date since it was paid for then.)
3) Bill is altered and updated ONLY for Mercedes (still says $and should be $158) coming out on the 26thI do NOT want my bank or bill to pay for BOTH vehiclesPlease pro-rate the billThank you!
I want on the 26th for my bank to only draft $not the entire $285.
I was told all this has been done but nothing is updated
If you have questions please call me ***.
Please make sure th
On April 21,I went to Springfield IL for a compitition for my son, I wanted to get lunch for my family, since we all (all of us)wanted to support my sonWell to make a long story short, my car broke down, I was Hours away from home with my kids, with no idea what I was going to doI ended calling Beth's office but there was no answerI ended up calling the number on the insurance cardI was told by the person I first spoke to I was covered for the towingI then recieved a call back from Beth"s officeI spoke to Martin Gonzalez, I explained to him my situation, I then asked him, if I would be reimbursed for the towingMartin told me that I could get my car towed from Springfield IL to my houseHe assured me that I would get fully reimburst for the towingI asked Martin the same question over and over to know I would get reimburstAt no time did Martin suggest to say that I need to be towed to a autoshopHe told me to email him the invoices ,so I didOn the 23rd
State Farm does not look out for its customers at all, especially long standing onesI was a State Farm customer for years and I expected that to count for somethingI have only filed ONE claim when I hit an animal in my carAfter "investigation" they claim it was a rockthe claim was filed under collision without my knowledgeIt was not until searching for new insurance that I was told I was in an accidentI had no knowledge that state farm took it upon themselves to change the claim without even notifying meI would have just paid for the repairs out of pocket vspaying $for decent car insurance nowWORST INSURANCE COMPANY EVER!
So my complaint is about the way State Farm handles thingsI knew that my premium was due in March but by February I hadn't received my statement yet I called my agent and was told that I wasn't being renewed I was never informed of this So come to find out that because of the accidents my niece had been I was being cancelled But since I never received notification of this they are keeping me on til September I just received the notice of Non-renewal citing the decision was made due to the driving record of my niece who was on a separate policy from myselfMy family had been loyal customers of State Farm for almost years Never once did they ever drop us for accidents that had happened It wasn't until recently that one of my parent's cars and my car were dropped from State Farm for accidents However, this wasn't because of our driving records This had to do with my niece's driving record I had a separate policy from my parents and niece but because I lived at th
A homeowners insurance policy with this state farm agent was supposed to be cancelled on 3/5/
After a phone call to the agent because I had not received a refund check, I was informed that the policy was actually cancelled 4/3/and the refund was $
The agent claims that a check was sent to the address on fileHowever, there is no mail delivery to that addressShe stated that the check was to be cancelled and a new check sent to the correct address of the policy recipient
No other communication was forthcoming from the agentSeveral phone calls have been made to the agencyEvery time, the secretary says that the information will be sent to the agentLast phone call was today
As of today, 6/5/2017, no call back
A legitimate business should not run this wayI have been a customer since
Please help
*** ***
Was set up for recurring payments for auto/life insuranceState Farm used my debit cardMy card was stolen by a vendorI was informed immediately by my bank, the card was shut down and a replacement was issuedI tried on several occasions to contact my agent to no availBy this time, they ran the old card through, which was denied, of courseI was sent a late due billI tried again to get a hold of my agentAnswering machine, no matter how many times during the day or eveningI was concerned and called Corporate headquartersI had assumed my agent was on vacation, leaving a message on an answering machine was not an optionI paid my bill over the automated system with my new cardIt was deducted out of my accountI also spoke to Corporate to inform them that the card they keep using has been shut down and is no longer validI gave them my new telephone numbersI asked that I be taken off the recurring paymentsI was assured that I could do that and all the new informati
I have started a new policy with State Farm on 9/05/This is an ongoing battleI own a Driving school and must have by Law in the State of Nevada a commercial license and those license must but given to the Nevada DMV for us to be able to operate our business in the State of NevadaI have a Honda Civic that was purchased a month ago and have been complaining to State Farm that the vehicle cannot been driven at any DMV for drive test because they have not updated their online coverage at the DMV and for that reason loosing incomesState Farm is stating that the car is insured but the State and DMV are not approving itAll commercial license in the State of Nevada must have proper coverage and those must be provided to the Nevada DMV and State Farm is not doing a thing about itMy agent have been trying to tell the underwriter to take care of this issue but absolutely no one is doing anything about it and I am loosing money and patience
It is absolutely disgusting that being a customer with multiple polices with State Farm for over years means absolutely NOTHING to this company You have basically stolen thousands and thousands of dollars from us over these years, that you NEVER had to pay out until years ago when I had my very first accident And now you are considering NOT renewing my policy next year because of thisHorrible!
Car was struck by lighting on July It was a Saturday and I called to report the accidentMe and my wife were left stranded on the highwayShe said that there was nothing she could do for usSo we had to come out of pocket and pay an uber driver to take us to Amtrak to get homeThen the car waited in a tow yard for a weekThe tow driver called me and I had to call and have it moved to a dealershipThen the dealer said they couldn't do anything and it sat there for another weekAnd finally it was moved to Mazda dealer which is still there and the dealer is blaming insurance company not wanting to pay and they are calling me to tell state farm to get things movingGuess what my car is still there a month later and no wordSince then the car rental has run outNow I am paying for both the car that I can't drive and the rental car for workAs of today August still no clue when car will be doneIt has been lies after lies dealing with themlines of insurance I have wit
I am being charged an accident surcharge against State Farm's written policy: "If the accident is the first to become chargeable in nine years and this policy has been in force for at least that long, the Accident-Free Discount will continue and no surcharge will apply."
I have been insured by State Farm since the age of 16, well more than the 9-year requirement I had no other accident in more than the previous years Yet, I am still being charged the accident surcharge
State Farm will say that my policy is not years old; the agent gave my decades old policy to my husband when he was added to my insurance without my permission and refuses to correct this without a premium cost increase
As a result, I have lost $in mistaken charges
Product_Or_Service: Automobile Insurance
Account_Number: 361-8015-A26-06A
was sold car with clear title..But should have been salvage.purchased lot *** on from *** state farm was owner of car..Did all repairs.Took car for state insp and title work.6- ohio Bmv said have to have salvage insp before title can be givenCar was total loss by 2-.Sold as clean title 3-30-DO not know who is does title work state farm or *** but someone skipped a step with title
I wish I could give them no starsWe have had horrible hail storms here in Colorado Springs this summer Last summer we could have replaced our roof due to wind storms but decided not to file a claim since it wasn’t damaged too badlyThis year the hail was the worst I have ever seen so we filed a claim and got our roof replacedA week after filing our claim we got hit again and this time it destroyed our siding on our houseWe had to file another claim which sucked because that’s two deductibles we had to pay ($2,each time) but the damage was too bad to ignoreWe have never filed a claim before and even one of our cars got totaled but we decided to leave the dents and just replace the windows ourselvesWhen we replaced the roof we paid out of pocket to get a nicer roof so that it would last longer and lower our insuranceNone of that matters now because they just called us today to tell us they won’t be renewing our insurance in two monthsAll of our neighbors replaced their roofs twice in under a year and they haven’t been dropped from their insuranceThe hail wasn’t our fault and we were told it was a good idea to upgrade the roof and now State Farm drops usDo not get insurance from them! They have their motto to make life easier for when disaster hits but it looks like that is not true at allI work for the army and there are lots of soldiers getting dropped from State Farm because of the hail storms I guess State Farm doesn’t care to help the troops so we will make sure people know not to go through them for any types of insurance
All policies cancelled as of 10/2/On the date of cancellation our premium was increased $250.00, enabling State Farm to keep our reserveOur local agent was unable to explain and directed us to the payment plan center who sent us detail showing the unaccounted for increase on 10/2/for no explicable reason
I pay for roadside assistance as part of my insurance policyOn 12/at approximately 7:PM I was hit by a drunk driver and my car was totaledI called for a tow and they never showed up, leaving me stranded on the side of the road in winter in MinnesotaI called State FArm times from the side of the road and still no towI drove my barely operable vehicle with the parts dragging on the ground, wheel crushed into the wheel wellI called to ask them to pick it up at my house and yet they still didn't comehours later at midnight I called and asked what was going on and the person I spoke to said they had no record of the requesttwo days later I paid for my own two (and was reimbursed) but the system completely failed
I purchased a new vehicle in November of I add made the agent aware and dropped one car to add my new carI had a letter of binder showing I added the carI called multiple times to the local agent office and the customer service number to get things cleared up so it showed my new carForm Nov to Feb it has been showing coverage on a car I no longer and the I asked for insurance cards so I could properly get my vehicle registered and each time it had a different car in the cardThey also had a renters insurance policy opened for me for the last months that I knew nothing aboutMy car was involved in a car accidentprior to state farm legal negligence I was not able to provide a proper insurance card at the time of the accidentThey waited for two days before the gave me a rental car due to state farm not properly adding my car and failing to deliver important information to me and follow up on my phone callsEvery time I have called majority of the time I'm getting a
In years past, I have had a continuing problem with a different state farm office constantly calling meDespite numerous calls to their 800# to ask them to stop, the calls continued
This time, before asking for a quote online, I called the number and asked that they NOT call me.t
The rep assured me that if I left my phone number off the quote request I would not get a call
Sure enough, a week later I got a call from 681-I asked them to stop calling
Then I called back and got forwarded to the number who told me this office is the one that calledShe said I was on their do not call list and did not know why I got a call
Im tired of this crapWhy can't I compare prices every months without being hounded '
If you had the best price, I would have bought the policyYou did not so I want no further contact
*** *** came from State farm as adjuster on April 242017.he did not give me the checks and he did not give me the paper work.*** *** should tell me or send the paper work to me to explain what is the damaged on the roof.He told the damaged in the garage not cover then he said it is coveredHe came twice but the company should send someone else not *** *** He had an estimate from roofing company with the agent Rick Hackey.He came to denied the claim to save money for him or for the company even we have a lot of wind and hail damaged.I wish I tap or record him
State Farm is stating I had an at fault accident which I didn't until I started shopping around to lower my high insuranceTherefore, State Farm has cost me moneyPolicy #***
-When I originally talked to ***, we talked about how much it would be to insure my SUVI have later found out that State Farm has also been charging me for HOME insurance, which was NOT discussed or authorized!
- State Farm recently sent me a notice that my insurance was canceled due to "non payment"YET they have deducted money from my checking account EVERY MONTH!
- State Farm also increased the amount they took from my checking account without permission!
On or around the 5th of April, I was looking to change insurance companies, due to a difference in servicesI "thought I" signed an agreement online with this company, via the websiteAbout two weeks later, I got a call from a guy suspiciously asking me to bring my vehicle so that he could check it out and get the right orderIn essence, he said that I was not covered according to the requirements by my car note companyFor two weeks, I refused to meet up with this guy, because it didn't seem legitI was actually considering calling the policeI have been with other companies, including this one at one point and had never had that question posedHe then said, the bill would go up about $I didn't think it was fair, because I had already signed up for the online quoteNevertheless, I agreed to thatI was sent a form asking me to sign for the policyI signed the paper and sent it backAbout a week ago, I got a letter saying that my request had been deniedTherefore, I was
I have been in contact with State Farm: Stephanie Hernandez at Franconia Rd a, Alexandria, VA for policy *** *** and I have been told for a week now changed are occurring but nothing is getting done at allI need the following in writing verifiedI e-mailed several times and called
I need the following done:
1) Mercedes is transferred the accident free discount the Lexus has/had since I have not had any accidents my fault
2) Lexus is still deleted EFFECTIVE 6/(but covered prior to such date since it was paid for then.)
3) Bill is altered and updated ONLY for Mercedes (still says $and should be $158) coming out on the 26thI do NOT want my bank or bill to pay for BOTH vehiclesPlease pro-rate the billThank you!
I want on the 26th for my bank to only draft $not the entire $285.
I was told all this has been done but nothing is updated
If you have questions please call me ***.
Please make sure th
On April 21,I went to Springfield IL for a compitition for my son, I wanted to get lunch for my family, since we all (all of us)wanted to support my sonWell to make a long story short, my car broke down, I was Hours away from home with my kids, with no idea what I was going to doI ended calling Beth's office but there was no answerI ended up calling the number on the insurance cardI was told by the person I first spoke to I was covered for the towingI then recieved a call back from Beth"s officeI spoke to Martin Gonzalez, I explained to him my situation, I then asked him, if I would be reimbursed for the towingMartin told me that I could get my car towed from Springfield IL to my houseHe assured me that I would get fully reimburst for the towingI asked Martin the same question over and over to know I would get reimburstAt no time did Martin suggest to say that I need to be towed to a autoshopHe told me to email him the invoices ,so I didOn the 23rd
State Farm does not look out for its customers at all, especially long standing onesI was a State Farm customer for years and I expected that to count for somethingI have only filed ONE claim when I hit an animal in my carAfter "investigation" they claim it was a rockthe claim was filed under collision without my knowledgeIt was not until searching for new insurance that I was told I was in an accidentI had no knowledge that state farm took it upon themselves to change the claim without even notifying meI would have just paid for the repairs out of pocket vspaying $for decent car insurance nowWORST INSURANCE COMPANY EVER!
So my complaint is about the way State Farm handles thingsI knew that my premium was due in March but by February I hadn't received my statement yet I called my agent and was told that I wasn't being renewed I was never informed of this So come to find out that because of the accidents my niece had been I was being cancelled But since I never received notification of this they are keeping me on til September I just received the notice of Non-renewal citing the decision was made due to the driving record of my niece who was on a separate policy from myselfMy family had been loyal customers of State Farm for almost years Never once did they ever drop us for accidents that had happened It wasn't until recently that one of my parent's cars and my car were dropped from State Farm for accidents However, this wasn't because of our driving records This had to do with my niece's driving record I had a separate policy from my parents and niece but because I lived at th
A homeowners insurance policy with this state farm agent was supposed to be cancelled on 3/5/
After a phone call to the agent because I had not received a refund check, I was informed that the policy was actually cancelled 4/3/and the refund was $
The agent claims that a check was sent to the address on fileHowever, there is no mail delivery to that addressShe stated that the check was to be cancelled and a new check sent to the correct address of the policy recipient
No other communication was forthcoming from the agentSeveral phone calls have been made to the agencyEvery time, the secretary says that the information will be sent to the agentLast phone call was today
As of today, 6/5/2017, no call back
A legitimate business should not run this wayI have been a customer since
Please help
*** ***
Was set up for recurring payments for auto/life insuranceState Farm used my debit cardMy card was stolen by a vendorI was informed immediately by my bank, the card was shut down and a replacement was issuedI tried on several occasions to contact my agent to no availBy this time, they ran the old card through, which was denied, of courseI was sent a late due billI tried again to get a hold of my agentAnswering machine, no matter how many times during the day or eveningI was concerned and called Corporate headquartersI had assumed my agent was on vacation, leaving a message on an answering machine was not an optionI paid my bill over the automated system with my new cardIt was deducted out of my accountI also spoke to Corporate to inform them that the card they keep using has been shut down and is no longer validI gave them my new telephone numbersI asked that I be taken off the recurring paymentsI was assured that I could do that and all the new informati
I have started a new policy with State Farm on 9/05/This is an ongoing battleI own a Driving school and must have by Law in the State of Nevada a commercial license and those license must but given to the Nevada DMV for us to be able to operate our business in the State of NevadaI have a Honda Civic that was purchased a month ago and have been complaining to State Farm that the vehicle cannot been driven at any DMV for drive test because they have not updated their online coverage at the DMV and for that reason loosing incomesState Farm is stating that the car is insured but the State and DMV are not approving itAll commercial license in the State of Nevada must have proper coverage and those must be provided to the Nevada DMV and State Farm is not doing a thing about itMy agent have been trying to tell the underwriter to take care of this issue but absolutely no one is doing anything about it and I am loosing money and patience
It is absolutely disgusting that being a customer with multiple polices with State Farm for over years means absolutely NOTHING to this company You have basically stolen thousands and thousands of dollars from us over these years, that you NEVER had to pay out until years ago when I had my very first accident And now you are considering NOT renewing my policy next year because of thisHorrible!
Car was struck by lighting on July It was a Saturday and I called to report the accidentMe and my wife were left stranded on the highwayShe said that there was nothing she could do for usSo we had to come out of pocket and pay an uber driver to take us to Amtrak to get homeThen the car waited in a tow yard for a weekThe tow driver called me and I had to call and have it moved to a dealershipThen the dealer said they couldn't do anything and it sat there for another weekAnd finally it was moved to Mazda dealer which is still there and the dealer is blaming insurance company not wanting to pay and they are calling me to tell state farm to get things movingGuess what my car is still there a month later and no wordSince then the car rental has run outNow I am paying for both the car that I can't drive and the rental car for workAs of today August still no clue when car will be doneIt has been lies after lies dealing with themlines of insurance I have wit
I am being charged an accident surcharge against State Farm's written policy: "If the accident is the first to become chargeable in nine years and this policy has been in force for at least that long, the Accident-Free Discount will continue and no surcharge will apply."
I have been insured by State Farm since the age of 16, well more than the 9-year requirement I had no other accident in more than the previous years Yet, I am still being charged the accident surcharge
State Farm will say that my policy is not years old; the agent gave my decades old policy to my husband when he was added to my insurance without my permission and refuses to correct this without a premium cost increase
As a result, I have lost $in mistaken charges
Product_Or_Service: Automobile Insurance
Account_Number: 361-8015-A26-06A
was sold car with clear title..But should have been salvage.purchased lot *** on from *** state farm was owner of car..Did all repairs.Took car for state insp and title work.6- ohio Bmv said have to have salvage insp before title can be givenCar was total loss by 2-.Sold as clean title 3-30-DO not know who is does title work state farm or *** but someone skipped a step with title
I wish I could give them no starsWe have had horrible hail storms here in Colorado Springs this summer Last summer we could have replaced our roof due to wind storms but decided not to file a claim since it wasn’t damaged too badlyThis year the hail was the worst I have ever seen so we filed a claim and got our roof replacedA week after filing our claim we got hit again and this time it destroyed our siding on our houseWe had to file another claim which sucked because that’s two deductibles we had to pay ($2,each time) but the damage was too bad to ignoreWe have never filed a claim before and even one of our cars got totaled but we decided to leave the dents and just replace the windows ourselvesWhen we replaced the roof we paid out of pocket to get a nicer roof so that it would last longer and lower our insuranceNone of that matters now because they just called us today to tell us they won’t be renewing our insurance in two monthsAll of our neighbors replaced their roofs twice in under a year and they haven’t been dropped from their insuranceThe hail wasn’t our fault and we were told it was a good idea to upgrade the roof and now State Farm drops usDo not get insurance from them! They have their motto to make life easier for when disaster hits but it looks like that is not true at allI work for the army and there are lots of soldiers getting dropped from State Farm because of the hail storms I guess State Farm doesn’t care to help the troops so we will make sure people know not to go through them for any types of insurance
All policies cancelled as of 10/2/On the date of cancellation our premium was increased $250.00, enabling State Farm to keep our reserveOur local agent was unable to explain and directed us to the payment plan center who sent us detail showing the unaccounted for increase on 10/2/for no explicable reason
I pay for roadside assistance as part of my insurance policyOn 12/at approximately 7:PM I was hit by a drunk driver and my car was totaledI called for a tow and they never showed up, leaving me stranded on the side of the road in winter in MinnesotaI called State FArm times from the side of the road and still no towI drove my barely operable vehicle with the parts dragging on the ground, wheel crushed into the wheel wellI called to ask them to pick it up at my house and yet they still didn't comehours later at midnight I called and asked what was going on and the person I spoke to said they had no record of the requesttwo days later I paid for my own two (and was reimbursed) but the system completely failed
I purchased a new vehicle in November of I add made the agent aware and dropped one car to add my new carI had a letter of binder showing I added the carI called multiple times to the local agent office and the customer service number to get things cleared up so it showed my new carForm Nov to Feb it has been showing coverage on a car I no longer and the I asked for insurance cards so I could properly get my vehicle registered and each time it had a different car in the cardThey also had a renters insurance policy opened for me for the last months that I knew nothing aboutMy car was involved in a car accidentprior to state farm legal negligence I was not able to provide a proper insurance card at the time of the accidentThey waited for two days before the gave me a rental car due to state farm not properly adding my car and failing to deliver important information to me and follow up on my phone callsEvery time I have called majority of the time I'm getting a