Money was deducted out of my account after I cancelled policyI called them twice and visited them once to resolve the only issue, but to no avail
I called state farm on 09/16/to have my policy cancelled on 09/18/My policy due date is on the 27th of the monthThey went forward and deducted money out of my account after I cancelled my service with themI contacted them by phone on 9/31/and was told they would reverse the transaction in to daysI waited until the 09/17/at 1:30pm and called and was told they would have John call me in a few minutes.I waited until 3pm and visited the office and spoke with John as he called someone on the phone and said that the actual start of my policy was 10th of the month and not 27th so they are going to deduct out of my money for days of serviceI told him I received a $check and that they were taking out a lot more than for daysHe then told me that they were having some problems with the billing and that they woul
I had the worse experience with your State FarmMy sons vehicle broke down and I contacted road side with State FarmThe representative set it up with a tow company for a set rate that was within my limits on my policyShe processed everything and said I should be receiving a confirmation with a ETA shortlyWe ended the service callI got a confirmation call and text confirming the ETA within minutesWithin minutes from my ETA I received a call stating the driver was on his wayTen additional minutes later I received another call from a representative saying they had cancelled the service due to their representative not processing a paymentI was informed at this point (1/hours after the Initial Call) that unless I payed an additional $(even though the tow service stated he would be excepting my insurance and at the flat rate of my coverage fee with no overages)At this point my son had already been stranded for hoursI decided to proceed with the processThe
I requested some of my policies be canceled instead they took it off the payment plan and billed meWhen I called to discuss it I was hung up by DonnaBesides the fact they sign paperwork without customers permission
my car was rear ended by a state farm policy holderI have contacted state farm again and again to send someone out to appraise the damage to my bumperthey were at fault since I was waiting at a turn signal when there policy holder ran into me from behindthis is not in dispute, yet they will not return any of my emails or calls
After a careless driver insured by Sate Farm totaled my car they tried to fix my car at a minimum compared to what it would have cost to repair properly After multiple calls - beware: no one calls you, you have to call them - a month later they total my car which was obvious should have been totaled from day one! They tried to get me to accept this low ball repair offer In the end they gave me no option to accept an amount on the total loss that didn't cover the actual loss of the vehicle if you deemed it to be in the worse condition which was not the case I will not be able to replace my vehicle with that amount, not even close to itbut it's take it or leave it They then, to add insult to injury, issued the WRONG amount on the settlement, checks issued in error to be exact, I had to let them take my car, hand them my keys and Title to the car and they said they would have a check ready Of course the check was issued for the wrong amount! They have cancelled the car rental and I still have not received funds which they advised would be received quicker by direct deposit They say it would be issued and received in hours, based on that they cancelled the car rental I called back that nothing has been received, they now say it will be more like days and they will not extend a measly rental! The "specialists" are rude, condescending and hang up on you EVERY SINGLE TIME! They have my car, my car key, my car Title and I have nothing!!! After a month of calling everyday several times a day each specialist blames the other and none take responsibility or do anything during a devastating time which was not even any of my wrong doing Their insured and their mistakes percent all the way! Even when they continue to make one mistake after the other including cancelling my rental half way and charging my debit card no notice! I suffered loss of use as they booked a rental at a place that had no cars and when I asked for compensation for the loss of use "specialist" Pamela at extension 7** said too bad! Disgusting! They will take your money every month, an outrageous amount but when it comes time to render the services for which you are paying them for they DO NOT PROVIDE the services!!! According to all the specialists I have spoken to, you cannot speak to a supervisor and they say they are communicating to them to callback but a month later I am still waiting When I call to say I have not received a callback they say they have triedI have had not ONE missed call! Completely devastating when you are dealing with the bodily injury to top it off, they should be more customer service oriented
I canceled my insurance with State Farm on the 30th of July I was already charged for the month of August on the 27thThe money was put back into my bank and I figured all was goodThey were going to charge me the prorated amount for the daysSaturday on the 4th State Farm once again took the full amount from my bank accountThis causes me to go into overdraftI was upset and got into contact with them which took a few triesThey told me that this was for State Farm to do when they don't get their payment even though they had already taken my money and then put it back and now took it back again with out my permissionThey had whole business days to stop that from happening and notify the billing lady to not charge meThey told me that this was all my fault because of when I canceledThey told me that I will get my refund in 5-business days minus the prorated amountI got my refund check today however instead of the correct prorated amount they were suppos
I was involves with an insurer from state farm my car was fixed my insurance co returned my deductable I was found not at fault.HOWEVER STATE FARM REFUSES TO PAY DIMINISHED VALUE EVEN WHEN SOURCES WERE SUBMITTED.THEY REFUSED TO TELL ME WHAT WAS DEFFICIENT OR WHAT EVIDENCE NEEDED TO BE SUBMITTED.I ADVISED EVERYONE NOT TO BE INVOLVED WITH THIS COMPANY BASED ON MY OWN EXPERIENCE I DO NOT KNOW WHAT TO DO NEXT
I had a policy from this insurance agent for $126.15/month for a month periodI changed addresses and was told I would have a $increase My increase renewal was sent in and was at $per month I was perfectly fine with this The insurance agent, without informing me, changed my rate to $per month with the address change They did not notify me or give me a reason whyThey simply said they made a mistake and charged me anyway I would not have continued with this agent had I known this
During the first three months of this renewal I was billed $320.48/month at a pro rated amount I have been with this agent for quite sometime and trusted them and didn't notice the billing adjustment until the 3rd month into the newest renewal I have email confirmation to back all of this up and had several phone conversations too
I was given/told one quote per my moving to another address and then charged a much higher amount and I was told I could not get a refund b
I have made requests to the local office, whose number is on the unsolicited ad, to be removed from all mailings; received another today
I received an unsolicited ad from a local office whom I have previously requested to permanently place me on their Opt-Out list When I called the number of the local office which is on the envelope, the first agent hung up Called back and advised by second agent that I had to call a different number, in violation of federal opt-out guidance
I have for the past two years been receiving targeted advertising from State Farm offices in both Missouri and ArkansasHave repeatedly called to be removed from all mailing and call listsThe company persists in sending up to five letters a week and leaving personal business cards at my front door.I have made upwards of ten calls to sort this situation outAt this point the next step is a litigious step
Product_Or_Service: No
Order_Number: No
Account_Number: No
Recently, my step daughter was hit from behind by a driver that was pulling into a gas station at a high rate of speed and probably not paying attention My stepdaughter was slowly backing up at the time (as she is a safe driverno accidents, no tickets, after logging 10,plus miles) She was backing up after seeing that it was all clear, but she did not see the rapidly approaching vehicle that was turning into the lot (again at a high rate of speed)She heard a beep from the bacamera's warning device and quickly stepped on the brake to stop (she was moving at approximately miles per hour, backing away from a gas pump)The car that hit her was going somewhere between and 20MPH or possibly moreThere was damage to the back bumper of her vanminimal, but visibleApprox$worth of damageThe women who hit my stepdaughter's van apologized profuselyand said she was "sorry for hitting her" She handed over her insurance card (also State Farm) to exchange information and then left the scene, and once again apologizing for the hitting herMy step-daughter called our insurance agent immediately from the site of the fender benderto start a claimAnd she also called my wife and Iand we were all on the line with her and our agent, as my stepdaughter gave a detailed statement about what had happened) It was a multi-way conversation and the agent said that it would be handled quickly and professionallyThen a State Farm agent called her later that day at the house to review her statement about what happened and take it for a second timeMy wife and I are both witnesses to that phone callMy stepdaughter told the agent that she was very slowly backing up, MPHwith her foot on the brake...heard a beep, came to a quick stop and was hit from behind by car that came in at a high rate of speedI thought it would be a quick resolution, but it was not After weeks and numerous calls to various claim agents to find out about the status of the claim, State Farm agents claimed that my step daughter never gave a statementThey also said that she was at fault But how could they determine fault if they claim she never gave a statement? So she had to call again and make a statement for a third timeand then, with another agent, for a fourth time over the phoneState Farm insisted that the liability of the accident was with my step-daughter; and insisted that I pay the $deductible as the van is insured under my nameI asked that they review the case given that she said she stopped and was hit from behindand that the vehicle entering the gas station parking lot came in at a high rate of speedThe State Farm agent said they would look into it once my stepdaughter gave a statement about what happened for the recordNote that I am furious at this point as she had already given four statements to the claim agents Weeks later, they had to interview her again (this time making a recording of her statement, as they said there was no record of a statement ever being given)then they informed me that her statement had not changedThis was odd, as they claimed that they had no prior statementsSo, here we were, going on weeks, and five statements given to agentsand still no definitive resolutionMy stepdaughter had to call one more time and give yet another statement to a claim agent higher up in the corporate food chainsome sort of team leader In the final analysis, State Farm insisted that the fault lie with the person backing upeven if they came to a stop, and even if they were hit from behindThat's Ridiculous!
Look, it's not about the money I had been with State Farm for a long time (with three vehicles insured and a homeowners policy)-- a loyal customer for plus years I've paid in approximately a quarter of a million dollars in insurance premiums over that time, and had very few claimspeanutsand paid my deductible without ever complaining Given that my stepdaughter is relatively young and now had an accident, our insurance premium on the van just doubledand after being a safe driver and having someone hit her from behind Now she has an accident on her recordUnfair, especially for someone who worked so diligently to be a safe driver, completed driver education, and the State Farm safe driver program for young driversIn my opinion, State Farm Insurance is all about the moneybut they will no longer get any of mine I have switched companies and encourage others to do so Buyer beware! Stay away from State Farm InsuranceRates are much better elsewhere anyway Try G***, A** ***, P*** or F*they are all way better companies from what people tell meShould have looked into that long ago So many people have told me about their dealings with State Farm, and that they are a corporation that is money driven and money orientedThey seem to care more about maximizing their revenues and profits than they care about peopleMy step-daughter an I feel that we were treated unfairlyWe just want others to be awareand beware!
Hello,
I *** *** am officail filing a complaint with the State Farm insurance company located in Dagsboro,Delaware The cystomer service out of this location from my ag3nt *** was beyond horribleI purchased car insurance, rental insurance and life insurance for me and my newborn sonTo begin I never had intention with getting life insurance but when I came in to sign paper work he told me about itI said I would like to talk to my boyfriend and he got frustrated and made me fwel like I wasnt a good mom because I couldnt make my decesion by myselfSo being a new mom and my hormones all over the place I did itThe following month I received a cancellation notice stating I didnt file proper paperwork so I called him and he said the paper work nevwr got turned in becausr the interns misplaced itSo he did fix this, however the seconded is was a nurse was suppose to come out to take blood for my health insuranceThe nurse texted me from jer personal phone stating she was
I have been with State Farm for almost yearsThey cover our home owners insurance as well as our vehicle insurance'sI just received notice that State farm is canceling our home owners policy because we are considered a risk because we submitted home owners claim in the almost years we have been clientsThe claim was due to my spouse having a hunting bow stolen from his truckState farm paid less than $for that claim due to our deductibleWe also had a deer jump into the side of my husbands truck, which is considered comprehensive and at no fault to us as the clientsDue to the loss of property claim that we submitted, we have now been canceled by State Farmclaim less than $1000!!!! I have paid WELL over $in premiumMy agent informed me that we are now considered a risk due to our comprehensive deer accident as well as the claimMind you they aren't canceling our auto policy, however they looked at that accident (no fault of ours) to cancel the policy
I have had some Financial Hardship and I was advised if I couldn't make a payment I would have a laps in coverage I said was fineThen I make a payment on May 3rd and then Sate Farm took $out of my account with out my permissionSo I have no money to buy food or feed my family my husband is disabled and I have a childSo I call and ask them to return the payment and was told oh well can't do it and try and blame me for account being past dueWhen they clearly told me it would be ok can't believe the horrible experienceIf you ever become past due make sure you don't have a card on file unbelievable
I have two vehicle and a home covered by insurance with this business Four years ago I moved to Texas and set up coverage I recently found out from the office that my year old daughter was primary on both vehicles I am the policy holder and was not set as a primary on either of my vehicles I am a Realtor and have been to the office to determine if I had enough coverage and no one ever mentioned that I was not the primary driver on the vehicle They tell me that it is my responsibility to check my policy and are taking no responsibility for setting it up incorrectly At this time they are willing only to refund a few months of coverage in which I was billed wrongI can't even imagine what would have occurred if I had had an accident in this vehicle
Five years ago I purchased a motorcycle and reported (via telephone) it to State Farm for coverageThe quote I received was significantly higher than that of my husband's motorcycle coverageI asked for an explanation for the differenceI was repeatedly told by "***" that my coverage was more expensive because my motorcycle was newerI continued to pay the premium based on those words
For the past months, I have been calling my State Farm agent, *** ***'s office, and speaking with various representatives about the continuously fluctuating monthly costs in my premiumsFor several of those months, the representative "forgot" to research the issue, and about months ago I was referred to "***." I also spoke with *** over the phoneWhat had been discovered throughout the process is that my motorcycle had uninsured motorist coverage as well as another one of our vehiclesI was told that State Farm covered all the vehicles under one car having the coverage
When I
On 9/2/added my husband to my current insurance policy at the *** *** Agency in Albuquerque, NMI specifically requested that our information be on the same accountThe agency insured me that they would combine our information by the next bill cycleMid September I contacted the customer service line (after hours) and the CSR informed me that the information had not been combined at that time, and they had not sent information to the lien holderThey sent a request to my local agent, to check on the progressCalled back end of October (after multiple call since mid September) and spoke to another CSR she stated that she filed a corporate complaint and that I would hear back from someoneI never heard back from anyoneI called again 11/and spoke to CSR in escalations who sent another corporate complaint (Ref#: ***) and she said that I should hear back from someoneI called in on 11/and spoke to another CSR in escalations I explained to him that nothing
In November 2017, I contacted State Farm (Delores Clemons - Agent) to inquire about car insurance The representative gave me a quote that was in fact lower that what I was currently paying and I agreed to go through the process I paid $for car insurance (and life insurance, was told it was a bundle deal) I inquired as to when I should drop my current insurance and was told that I shouldn't drop it yet and they will handle that once everything has been confirmed A couple of days later, I was told that the underwriter would not insure my husband, therefore I could not get coverage under State Farm So, I cancelled the life insurance (as it was all presented as a package deal) This was around Thanksgiving I have not yet received a full refund for the car insurance - only for the life insurance (and with that they took $for processing fee) I understand that it is a nominal fee, but it is a fee that I don't think I should have to pay
This has been handl
I have been insured with State Farm since with no claims until the year Until recently we had six policies with them (house, cars, motorcycle)We recently had minor claims totaling approx$since 2013:
storm damage to the house
car claims not involving other parties or traffic infractions or injuries to persons (e.ghitting a pothole causing undercarriage damage)
car claim involving another party
There are four drivers listed in our household, all with excellent driving recordsState Farm has now started dropping coverage on policies that do not have guaranteed renewal (of the cars) claiming we pose to big of a risk in the view of their underwritersThey have also put us under intense scrutiny by sending an agent out to our house who found minor issues (plants growing up a wall and covering some steps) using them as a threat to also not renew our home insurance policyOur local agent so far has done nothing to correct their records and reinstat
Garbage insurance Needed them 2x in years..screwed royally the first time and the second time they didn't even bother to come out to see us to help out with storm damageThey just sent emails saying they wont pay anythingyears of WASTED cash Sad...switching insurance ASAP
Money was deducted out of my account after I cancelled policyI called them twice and visited them once to resolve the only issue, but to no avail
I called state farm on 09/16/to have my policy cancelled on 09/18/My policy due date is on the 27th of the monthThey went forward and deducted money out of my account after I cancelled my service with themI contacted them by phone on 9/31/and was told they would reverse the transaction in to daysI waited until the 09/17/at 1:30pm and called and was told they would have John call me in a few minutes.I waited until 3pm and visited the office and spoke with John as he called someone on the phone and said that the actual start of my policy was 10th of the month and not 27th so they are going to deduct out of my money for days of serviceI told him I received a $check and that they were taking out a lot more than for daysHe then told me that they were having some problems with the billing and that they woul
I had the worse experience with your State FarmMy sons vehicle broke down and I contacted road side with State FarmThe representative set it up with a tow company for a set rate that was within my limits on my policyShe processed everything and said I should be receiving a confirmation with a ETA shortlyWe ended the service callI got a confirmation call and text confirming the ETA within minutesWithin minutes from my ETA I received a call stating the driver was on his wayTen additional minutes later I received another call from a representative saying they had cancelled the service due to their representative not processing a paymentI was informed at this point (1/hours after the Initial Call) that unless I payed an additional $(even though the tow service stated he would be excepting my insurance and at the flat rate of my coverage fee with no overages)At this point my son had already been stranded for hoursI decided to proceed with the processThe
I requested some of my policies be canceled instead they took it off the payment plan and billed meWhen I called to discuss it I was hung up by DonnaBesides the fact they sign paperwork without customers permission
my car was rear ended by a state farm policy holderI have contacted state farm again and again to send someone out to appraise the damage to my bumperthey were at fault since I was waiting at a turn signal when there policy holder ran into me from behindthis is not in dispute, yet they will not return any of my emails or calls
After a careless driver insured by Sate Farm totaled my car they tried to fix my car at a minimum compared to what it would have cost to repair properly After multiple calls - beware: no one calls you, you have to call them - a month later they total my car which was obvious should have been totaled from day one! They tried to get me to accept this low ball repair offer In the end they gave me no option to accept an amount on the total loss that didn't cover the actual loss of the vehicle if you deemed it to be in the worse condition which was not the case I will not be able to replace my vehicle with that amount, not even close to itbut it's take it or leave it They then, to add insult to injury, issued the WRONG amount on the settlement, checks issued in error to be exact, I had to let them take my car, hand them my keys and Title to the car and they said they would have a check ready Of course the check was issued for the wrong amount! They have cancelled the car rental and I still have not received funds which they advised would be received quicker by direct deposit They say it would be issued and received in hours, based on that they cancelled the car rental I called back that nothing has been received, they now say it will be more like days and they will not extend a measly rental! The "specialists" are rude, condescending and hang up on you EVERY SINGLE TIME! They have my car, my car key, my car Title and I have nothing!!! After a month of calling everyday several times a day each specialist blames the other and none take responsibility or do anything during a devastating time which was not even any of my wrong doing Their insured and their mistakes percent all the way! Even when they continue to make one mistake after the other including cancelling my rental half way and charging my debit card no notice! I suffered loss of use as they booked a rental at a place that had no cars and when I asked for compensation for the loss of use "specialist" Pamela at extension 7** said too bad! Disgusting! They will take your money every month, an outrageous amount but when it comes time to render the services for which you are paying them for they DO NOT PROVIDE the services!!! According to all the specialists I have spoken to, you cannot speak to a supervisor and they say they are communicating to them to callback but a month later I am still waiting When I call to say I have not received a callback they say they have triedI have had not ONE missed call! Completely devastating when you are dealing with the bodily injury to top it off, they should be more customer service oriented
I canceled my insurance with State Farm on the 30th of July I was already charged for the month of August on the 27thThe money was put back into my bank and I figured all was goodThey were going to charge me the prorated amount for the daysSaturday on the 4th State Farm once again took the full amount from my bank accountThis causes me to go into overdraftI was upset and got into contact with them which took a few triesThey told me that this was for State Farm to do when they don't get their payment even though they had already taken my money and then put it back and now took it back again with out my permissionThey had whole business days to stop that from happening and notify the billing lady to not charge meThey told me that this was all my fault because of when I canceledThey told me that I will get my refund in 5-business days minus the prorated amountI got my refund check today however instead of the correct prorated amount they were suppos
I was involves with an insurer from state farm my car was fixed my insurance co returned my deductable I was found not at fault.HOWEVER STATE FARM REFUSES TO PAY DIMINISHED VALUE EVEN WHEN SOURCES WERE SUBMITTED.THEY REFUSED TO TELL ME WHAT WAS DEFFICIENT OR WHAT EVIDENCE NEEDED TO BE SUBMITTED.I ADVISED EVERYONE NOT TO BE INVOLVED WITH THIS COMPANY BASED ON MY OWN EXPERIENCE I DO NOT KNOW WHAT TO DO NEXT
I had a policy from this insurance agent for $126.15/month for a month periodI changed addresses and was told I would have a $increase My increase renewal was sent in and was at $per month I was perfectly fine with this The insurance agent, without informing me, changed my rate to $per month with the address change They did not notify me or give me a reason whyThey simply said they made a mistake and charged me anyway I would not have continued with this agent had I known this
During the first three months of this renewal I was billed $320.48/month at a pro rated amount I have been with this agent for quite sometime and trusted them and didn't notice the billing adjustment until the 3rd month into the newest renewal I have email confirmation to back all of this up and had several phone conversations too
I was given/told one quote per my moving to another address and then charged a much higher amount and I was told I could not get a refund b
I have made requests to the local office, whose number is on the unsolicited ad, to be removed from all mailings; received another today
I received an unsolicited ad from a local office whom I have previously requested to permanently place me on their Opt-Out list When I called the number of the local office which is on the envelope, the first agent hung up Called back and advised by second agent that I had to call a different number, in violation of federal opt-out guidance
I have for the past two years been receiving targeted advertising from State Farm offices in both Missouri and ArkansasHave repeatedly called to be removed from all mailing and call listsThe company persists in sending up to five letters a week and leaving personal business cards at my front door.I have made upwards of ten calls to sort this situation outAt this point the next step is a litigious step
Product_Or_Service: No
Order_Number: No
Account_Number: No
Recently, my step daughter was hit from behind by a driver that was pulling into a gas station at a high rate of speed and probably not paying attention My stepdaughter was slowly backing up at the time (as she is a safe driverno accidents, no tickets, after logging 10,plus miles) She was backing up after seeing that it was all clear, but she did not see the rapidly approaching vehicle that was turning into the lot (again at a high rate of speed)She heard a beep from the bacamera's warning device and quickly stepped on the brake to stop (she was moving at approximately miles per hour, backing away from a gas pump)The car that hit her was going somewhere between and 20MPH or possibly moreThere was damage to the back bumper of her vanminimal, but visibleApprox$worth of damageThe women who hit my stepdaughter's van apologized profuselyand said she was "sorry for hitting her" She handed over her insurance card (also State Farm) to exchange information and then left the scene, and once again apologizing for the hitting herMy step-daughter called our insurance agent immediately from the site of the fender benderto start a claimAnd she also called my wife and Iand we were all on the line with her and our agent, as my stepdaughter gave a detailed statement about what had happened) It was a multi-way conversation and the agent said that it would be handled quickly and professionallyThen a State Farm agent called her later that day at the house to review her statement about what happened and take it for a second timeMy wife and I are both witnesses to that phone callMy stepdaughter told the agent that she was very slowly backing up, MPHwith her foot on the brake...heard a beep, came to a quick stop and was hit from behind by car that came in at a high rate of speedI thought it would be a quick resolution, but it was not After weeks and numerous calls to various claim agents to find out about the status of the claim, State Farm agents claimed that my step daughter never gave a statementThey also said that she was at fault But how could they determine fault if they claim she never gave a statement? So she had to call again and make a statement for a third timeand then, with another agent, for a fourth time over the phoneState Farm insisted that the liability of the accident was with my step-daughter; and insisted that I pay the $deductible as the van is insured under my nameI asked that they review the case given that she said she stopped and was hit from behindand that the vehicle entering the gas station parking lot came in at a high rate of speedThe State Farm agent said they would look into it once my stepdaughter gave a statement about what happened for the recordNote that I am furious at this point as she had already given four statements to the claim agents Weeks later, they had to interview her again (this time making a recording of her statement, as they said there was no record of a statement ever being given)then they informed me that her statement had not changedThis was odd, as they claimed that they had no prior statementsSo, here we were, going on weeks, and five statements given to agentsand still no definitive resolutionMy stepdaughter had to call one more time and give yet another statement to a claim agent higher up in the corporate food chainsome sort of team leader In the final analysis, State Farm insisted that the fault lie with the person backing upeven if they came to a stop, and even if they were hit from behindThat's Ridiculous!
*they are all way better companies from what people tell meShould have looked into that long ago So many people have told me about their dealings with State Farm, and that they are a corporation that is money driven and money orientedThey seem to care more about maximizing their revenues and profits than they care about peopleMy step-daughter an I feel that we were treated unfairlyWe just want others to be awareand beware!
Look, it's not about the money I had been with State Farm for a long time (with three vehicles insured and a homeowners policy)-- a loyal customer for plus years I've paid in approximately a quarter of a million dollars in insurance premiums over that time, and had very few claimspeanutsand paid my deductible without ever complaining Given that my stepdaughter is relatively young and now had an accident, our insurance premium on the van just doubledand after being a safe driver and having someone hit her from behind Now she has an accident on her recordUnfair, especially for someone who worked so diligently to be a safe driver, completed driver education, and the State Farm safe driver program for young driversIn my opinion, State Farm Insurance is all about the moneybut they will no longer get any of mine I have switched companies and encourage others to do so Buyer beware! Stay away from State Farm InsuranceRates are much better elsewhere anyway Try G***, A** ***, P*** or F
Hello,
I *** *** am officail filing a complaint with the State Farm insurance company located in Dagsboro,Delaware The cystomer service out of this location from my ag3nt *** was beyond horribleI purchased car insurance, rental insurance and life insurance for me and my newborn sonTo begin I never had intention with getting life insurance but when I came in to sign paper work he told me about itI said I would like to talk to my boyfriend and he got frustrated and made me fwel like I wasnt a good mom because I couldnt make my decesion by myselfSo being a new mom and my hormones all over the place I did itThe following month I received a cancellation notice stating I didnt file proper paperwork so I called him and he said the paper work nevwr got turned in becausr the interns misplaced itSo he did fix this, however the seconded is was a nurse was suppose to come out to take blood for my health insuranceThe nurse texted me from jer personal phone stating she was
I have been with State Farm for almost yearsThey cover our home owners insurance as well as our vehicle insurance'sI just received notice that State farm is canceling our home owners policy because we are considered a risk because we submitted home owners claim in the almost years we have been clientsThe claim was due to my spouse having a hunting bow stolen from his truckState farm paid less than $for that claim due to our deductibleWe also had a deer jump into the side of my husbands truck, which is considered comprehensive and at no fault to us as the clientsDue to the loss of property claim that we submitted, we have now been canceled by State Farmclaim less than $1000!!!! I have paid WELL over $in premiumMy agent informed me that we are now considered a risk due to our comprehensive deer accident as well as the claimMind you they aren't canceling our auto policy, however they looked at that accident (no fault of ours) to cancel the policy
I have had some Financial Hardship and I was advised if I couldn't make a payment I would have a laps in coverage I said was fineThen I make a payment on May 3rd and then Sate Farm took $out of my account with out my permissionSo I have no money to buy food or feed my family my husband is disabled and I have a childSo I call and ask them to return the payment and was told oh well can't do it and try and blame me for account being past dueWhen they clearly told me it would be ok can't believe the horrible experienceIf you ever become past due make sure you don't have a card on file unbelievable
I have two vehicle and a home covered by insurance with this business Four years ago I moved to Texas and set up coverage I recently found out from the office that my year old daughter was primary on both vehicles I am the policy holder and was not set as a primary on either of my vehicles I am a Realtor and have been to the office to determine if I had enough coverage and no one ever mentioned that I was not the primary driver on the vehicle They tell me that it is my responsibility to check my policy and are taking no responsibility for setting it up incorrectly At this time they are willing only to refund a few months of coverage in which I was billed wrongI can't even imagine what would have occurred if I had had an accident in this vehicle
Five years ago I purchased a motorcycle and reported (via telephone) it to State Farm for coverageThe quote I received was significantly higher than that of my husband's motorcycle coverageI asked for an explanation for the differenceI was repeatedly told by "***" that my coverage was more expensive because my motorcycle was newerI continued to pay the premium based on those words
For the past months, I have been calling my State Farm agent, *** ***'s office, and speaking with various representatives about the continuously fluctuating monthly costs in my premiumsFor several of those months, the representative "forgot" to research the issue, and about months ago I was referred to "***." I also spoke with *** over the phoneWhat had been discovered throughout the process is that my motorcycle had uninsured motorist coverage as well as another one of our vehiclesI was told that State Farm covered all the vehicles under one car having the coverage
When I
On 9/2/added my husband to my current insurance policy at the *** *** Agency in Albuquerque, NMI specifically requested that our information be on the same accountThe agency insured me that they would combine our information by the next bill cycleMid September I contacted the customer service line (after hours) and the CSR informed me that the information had not been combined at that time, and they had not sent information to the lien holderThey sent a request to my local agent, to check on the progressCalled back end of October (after multiple call since mid September) and spoke to another CSR she stated that she filed a corporate complaint and that I would hear back from someoneI never heard back from anyoneI called again 11/and spoke to CSR in escalations who sent another corporate complaint (Ref#: ***) and she said that I should hear back from someoneI called in on 11/and spoke to another CSR in escalations I explained to him that nothing
In November 2017, I contacted State Farm (Delores Clemons - Agent) to inquire about car insurance The representative gave me a quote that was in fact lower that what I was currently paying and I agreed to go through the process I paid $for car insurance (and life insurance, was told it was a bundle deal) I inquired as to when I should drop my current insurance and was told that I shouldn't drop it yet and they will handle that once everything has been confirmed A couple of days later, I was told that the underwriter would not insure my husband, therefore I could not get coverage under State Farm So, I cancelled the life insurance (as it was all presented as a package deal) This was around Thanksgiving I have not yet received a full refund for the car insurance - only for the life insurance (and with that they took $for processing fee) I understand that it is a nominal fee, but it is a fee that I don't think I should have to pay
This has been handl
I have been insured with State Farm since with no claims until the year Until recently we had six policies with them (house, cars, motorcycle)We recently had minor claims totaling approx$since 2013:
storm damage to the house
car claims not involving other parties or traffic infractions or injuries to persons (e.ghitting a pothole causing undercarriage damage)
car claim involving another party
There are four drivers listed in our household, all with excellent driving recordsState Farm has now started dropping coverage on policies that do not have guaranteed renewal (of the cars) claiming we pose to big of a risk in the view of their underwritersThey have also put us under intense scrutiny by sending an agent out to our house who found minor issues (plants growing up a wall and covering some steps) using them as a threat to also not renew our home insurance policyOur local agent so far has done nothing to correct their records and reinstat
Garbage insurance Needed them 2x in years..screwed royally the first time and the second time they didn't even bother to come out to see us to help out with storm damageThey just sent emails saying they wont pay anythingyears of WASTED cash Sad...switching insurance ASAP