National General Insurance Company

Was very easy to deal with and helpful with my claim
Resolved our issues in reasonable time

Great quote for my RV and going on
My second year with National

My insurance agent took care of all my needs in a timely manner

I love national general my agent was nice, intelligent and knew his stuff

I would not recommend this insurance agency to ANYONEI do not have any points on my license nor any accidents and my insurance is almost $200, I was recently involved in an accident on 1/12/2018, which I was not at fault, other driver failed to stop at a stop sign however, I am getting the short end of the stick, I guess because him and I have the same insurance company, so they don't want to lose too much moneyThey filed two claims, which it was only suppose to be one, causing me to have claim numbers, my case has been bounced around from person to person without my knowledge, I call one person, they tell me "no your case has been moved to someone else" however NO ONE FROM THE INSURANCE COMPANY HAS CALLED TO TELL ME ANYTHING! The total lost guy that was assigned to my case, was a total nonchalant unprofessional ***, I told him I was upset with how the company was treating me and would look at other insurance companies he told me "that's good", when you are in an accident the LAST THING you need or want to deal with is an insurance company who is INCOMPETENT AND UNPROFESSIONAL! will be filing a formal complaint to any and everywhere I can

I have never been in an accident before and was unsure how the process would goWe have all heard nightmare stories about dealing with insurance companies, but my experience was smooth and painlessI had an accident around noon and was in a rental car by 3pm that dayEvery representative was knowledgeable and extremely helpfulWithin a week I had a new car and a check for my totaled car in two weeksI am more than pleased with *** *** and plan on staying with them for a very long timeThank you!

Excellent service!

months after being in a car accident with their insured (they accepted full responsibility), the customer service has been horrible and purposely overly complicated
At the moment I'm dealing with a "diminished value claim" in which I have have been constantly been given informationSince the beginning of this ordeal I have informed the agent and the adjuster that as an active duty soldier stationed at Fort Bragg I truly need to resolve this situation prior to my next deployment/ and or trainingWith this in mind I feel they are dragging their feet in the hopes I leave and can not complete my claim (I was falsely told their is not statue of limitation for diminished value claims in NC by the adjuster)
weeks ago, after paying for my own certified appraiser I was told I would receive a letter stating the next step for my claim from National GeneralI have yet to receive such a letter and this just shows the type of service I've been dealing with for the last months

On April a young man lost control of his vehicle while passing my houseHis vehicle left the roadway amp struck my tractor which was parked beside the barn on my propertyThe tractor was not in operation nor was anyone even home at the time of the crashWhen I got home I found that the car hit the culvert in front of my barn then a dogwood tree approx 4-inches thick breaking it off near the ground amp then struck my tractor in the rear pushing it many feet before it came to rest in the fenceMy tractor has a front end loader amp had a hay spike on it at the time of the crashI had put the hay spike in the ground so that my kids could not accidentally run into itWhen the car hit my tractor the spike pushed a trench through the ground several feet amp the tractor turned degreesTree that was broken off hit my tractor on its way to the field on the other side of itThis caused some damage to the cab amp it is now leaking because of itThe front end lo

I had auto insurance with national generalThey sent me a form to fill out, I sent it back and they said they didn't receive itSent me another form, I signed it and sent it backThey called me and said I have to fill out a formI said send me one and I'll return it by regertised MailNever received itI got a notice on 7/10/that they cancelled my insurance weeks agoI drove around for weeks without auto insuranceI called them to reinstate my insuranceI decided I did want their business and cancelled 14hrs laterThey charged me $Cancellation feeWhen I bought my new insthey said they get a lot of complaints about National General

I was very happy with the customer service and coverage options I received with this businessBoth when I called for a quote and when I went to the location to acquire coverage

Highly recamendedEasy to work with, friendly staffAlways have taken care of my questions A+

This company is the most inconsiderate company I have ever dealt withThey operate completely off of voicemail and rarely ever return calls in a timely mannerBecause of this I have no vehicle to get to work due to their rep Saul Arellano who was supposed to put me in a rental car while my car is being repairedThey are super slow and the most unorganized unpleasant unprofessional group of people!

Tried to get an insurance quoteVery pushyWouldn't put it in writingBut was very high pressed to sell it to me with no detailsWhen I did get a email no prices ever, and plan was totally different than what we just discussedI responded all I wanted was a price and plan detailsSaid this all sounded like a scamGet response back....ok manTotally unprofessionalWill never do business with such unprofessional people

I have had a great experience with the Representative I talked with

Beware This is the worst insurance company that you can deal I'm current customer but after the only 1st claim with them I dont this I will give my business and $$ to this insurance company Their rep (*** ***- chicago/IL) sold me a full cover without going over special endorsment that they offer EOM, COUPLE MGE Andrew and schmit called me from nsisting that I did not purchase and they dont qant to admit the mislead of their rep and refuaed to come half way or owner me EOM since it was the faul of their rep not to offer it or even go over it with me as all what they care how National general save money they do 't care about new car has 8K+ mile new car to be fixed to the prelost conditionAndrew keep saying they will fix it to the pre lost condition I told him today that is NOT True - another mislead since you are insisting not to pay for origeneal part which was on the car prior to the accisent he refused to transfer me to higher mgmt and refuaed to pay for the origenal parts Beaware of insurance tricks and wording if you are like me a simple citizen nit an insurance expert This company need to know that they have irresponsible managers representetives and agents You are just a horriible company to deal with

Hello my name is Vaughn *** from VAI’m very frustrated and disappointed in this companyI have been paying on my policy month to monthOn June 22nd I was rear ended on south which is pretty cut and dryUnfortunately the other driver didn’t have insurance and I was possibly going to have to use my un-insured motor vehicle coverage for my vehicleFast forward to two months later and I have received a check that was withdrawn from my accountI have now been told that I’m in further investigation claiming that “ a bumper cant peal from being rear ended”THAT MAKES NO SENSE AT ALLEvery week I get pushed back another week for “FURTHER INVESTIGATION”This is ridiculous and I feel that as I customer I’m not being treated fairlyNot only that, I’m not being accused of having prior damage and have to figure out a way to ‘PROVE” that my bumper had no scratches which by the way is totally pointless considering the bumper is hanging and needs to be totally replaced anywayThis company has not done right by me as a loyal customer

New customerVery easy to get a quote and sign upgreat experience so far

My sons car was stolen on 12/24/16, we called into the insurance company and got the claim number and the person who we were to speak toOn Tuesday I called and she informed me that she was not the person who was handling this caseSo after days of calling I finally got the correct adjusterI informed him that the car was recovered on 12/26/and he gave me a stock number of where the vehicle was gonna go toI have called everyday since and his reply to me is he has no idea of when they will be able to look at the car and that he send everything involving this claim to higher managementHere it is 01/06/and I have gotten nowhere with this company, no return calls from the agent, or the supervisors

MrRyan *** was very genuine and accommodating