National General Insurance Company

My car was hit by a driver insured through National General Insurance The official Myrtle Beach SC police report(***) clearly states that I DID NOT CONTRIBUTE to the accidentThe underwriter Hannah *** (Hannah.***@ngic.com)who handled my claim(#***)
was not only extremely rude, but refused to connect me to her immediate supervisor; she would not even provide me with her supervisors name so that I could make a formal complaint or pursue my claim further
Hannah *** told me that even though the official police report stated that I was not the contributor to the accident, Her decision was that I did contribute to the accident and therefore, offered me only 80% compensation for the damages to my vehicleMike McCune, who compiled the estimate on behalf of National General Insurance, did not fully record the damages to my car either
I would understand if the official police report stated that I was also a contributor to this accident But the official police r

The people I dealt with were very nice and easy to talk toIt was a very nice experience

So far..so good They were extremely helpful in writing the policy for both auto and home insuranceThe price was right and the process was simple to follow

Customer service was great! They answered all my questions and it was a very good rate for insurance

I had a hard time even locating a listing for National General Auto InsuranceWhen I did find a listing, under the heading of " The Fifty Worst Auto Insurance Companies in the USA " there at the bottom of the listI found where National General residesThe only mystery is why a reputable company like "Good Sam" would saddle it self with
such an albatross as National General Insurance ?

Excellent experience, great ratesSimple and easyKim, my agent in Warren, MI, was helpful and efficient, great job! Would recommend to othersMark L

I liked the options I had with Nat'l General InsCofor my RVWhen it was in storage, the insurance premium was discountedIt was easy to call and take it out of storage and I was billed for the months it was out of storageWhen I sold my RV, I called that day and the policy was cancelledA few days later I received official notification with a statement that my refund would be followingThree days later, I received my refundI had no difficulties when contacting National General InsCofor any reasonIf/When I buy another RV, I plan to re-connect with this companyWe had previously insured the RV with two other insurance companies in the past seven yearsThe coverage started low, but within a year or two, it doubled in priceNeither had the storage option fee that National General Insurance does

Best ratesExtremely happy with them

Talked with representative from National General Insurance Company because GEICO had went up on my insurance by almost $every monthsThe representative was helpful and professionalVery positive experienceWould recommend to friends and family

Thank you to Elizabeth (I believe that's who I spoke with)! She was very helpful, cheerful and knowledgeable about my policyI received my insurance card promptlyGreat service!

Cheapest! No hassle! Haven't had to file a claim (knock on wood!) but so far they have been the Best!

I went through an agent who selected National General for my ft motorhomeIt is a much better policy than I had with ***My premium had been $for the coming year, but with National General it is $It also increased several of my limits to $500k whereas they had been $250k, which decreased my Umbrella policy premium by $So that is a savings of $plus the $which is $in savings or 25.8%So I am happy with this National General policy

Very helpful and great service

They lack professionalism, This company covered a person who hit me in her car, causing my car to be totaled in a accident, in which Isustained injures They called me to times a weeks to close my case, while I was in physical therapy After a few month called them and said I was ready to settle They have not responded to calls, emails or phone calls since that phone call The medical bills are over 25,this all happen March

My agent set me up with this National General Insurance company a year agoI renewed my 2nd year and paid online todayI wanted to create an account as well and manage a paperless policyFor some reason, their website was not accepting my emailI have tried it so many times, it told me to call the 1-888-293-5108, Samantha answered the phoneShe said she is not the one handling that kind of problem, she told me she will transfer me to the right department and gave me the number alsoIt was 1-888-325-She told me to wait while she transfers me, but HANG UP on meSo, I called the number she gave me, I waited for minutes, then a female named PRECIOUS answered the phoneI told her about the assistance I needed, she told me, it's the tech support who can help me, so, she transferred me to a guy named EricHe said they don't support the customer on the website, only agents if they're having tech issuesHe was nice and polite and tried to help me still even he's not the right person to do itHe said, it's supposed to be the customer service department which is Precious, who did not spend time to listen to me and try to resolve the issuesI think that Precious and Samantha are two very rude employees who are there to collect a paycheck and want to do any workOverall, I don't like how this company handle their businessI should just be able to set up my account online with no hassles and not have to call their rude and lazy employeesThey are unprofessional in the beginning, they will be unprofessional all the wayI don't recommend this company at ALL

Good company and good rates

I was involved in an accident in December when it snowed, I was not speeding but hit an icy spot and slid off the road, I did not get a ticket and no one was hurt, however my insurance company put points on my account to raise my premium each month to regain the money that was paid to fix my vehicle, that’s not fair and isn’t that why we pay for insurance Incase of an accident, I feel like they are a bunch of crooks because it isn’t a public point system just something within the company and I wasn’t them to take the point off my account especially since I clearly did not receive a ticket because the cops even said it was an act of God/ Nature and I should not be found liable for thatThank you for your time

I am and have been a National General Insurance customer for several years I recently added a car to my policy with no problem which was great I began looking into my coverage because I am going on vacation and will need a rental car and wanted to see if National General like other insurance companies would provide insurance for the rental since my personal car has full coverage Needless to say I was shocked that the policy will not provide coverage for the rental and as I did a little more digging into the policy I also found that if I were involved in an accident in my own car within days of a new or renewed policy I would be required to pay triple the deductible Yikes Had no ideaIs that the standard?
I started digging a little deeper and decided to read up on some reviews which I had not thought to do in the past My dealings with National General have been pretty good, however reading all of the negative reviews I will be contacting *** to find me another insurance company when my policy expires in a few months These reviews and customer experiences are horrific and I do not want to be another customer that has to experience even a fraction of what some of the people have been through with the company If I could make a suggestion I would have to say to NG to please review their business practices and take customer satisfaction more serious

National General has been very cooperative and helpful going thru the transition of selling our home and buying a new homeThank you~

Terrible company, damn near impossible to talk to a human being, even then they just transfer you around forever, and they aren't open on the weekends so good luck trying to buy a vehicle over the weekend cause you can't