Network Capital Funding Corporation

I recently refinanced my house through Network Capital Funding, and have nothing but great things to say! *** *** helped me through the entire application process and was super helpful and nice He worked hard to push the everything through the process as quickly as possible, and made sure he spent plenty of time walking me through my options and the impacts of each *** and his team were great to work with, I got a great deal on my loan, and I would recommend contacting *** and Network Capital Funding to anyone looking to buy or refinance!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint
resolved.I have been contacted by the company, with an offer to try to resolve this matter However, after I received the notification of your second attempt to contact the company, I began pursuing other optionsBy the time the company reached out to me, I had already begun transactions with another company. I have decided to continue my business with this other company. I will need no further assistance with this matter regarding Network Capital Funding Corporation; and this case may be closed
Regards,
*** ***

I was very impressed with Network Capital and the whole refinance team! They were all very diligent and hard working professionals who kept excellent lines of communication open and honest throughout the entire processThank you *** *** and *** *** for all your hard work and dedication

Hello,
This message
is in response to consumer complaint from *** ***, complaint #***We are in the process of re-working his deal to satisfactorily complete his desired settlement of getting the dealWe are waiting on final confirmation from the borrower if everything looks good to him, we will consider the complaint resolved
Please let me know if you require any further information from me
Thank you!
Sincerely,
*** ***
Manager | Consumer Relations
NetworkCapital
Corporate NMLS: | MLO NMLS: * *** *** *** *** | Irvine | CA | T: *** * *** | F: ***
E: *** | W: networkcapital.net

Ms *** *** was extremely helpful in answering all of my questions No question was too "dumb" for her to answer She was professional and very friendlyI will recommend her and your organization to anyone I know seeking a mortgage She knows her job and should be a well regarded member of your staff She is very easy to work with

I recently completed a VA streamline refinance in order to decrease my interest rate on my mortgageFrom the start to the finish they were first class and made this a very smooth process all questions were answered and I really felt like they really cared how I felt during this processBecause of this experience I would I highly recommend Network Capital Funding Corpto my friends that might be looking to refinance there existing loanThank you Walt S

Network Capital Funding is the best company I have ever done business with in regards to my mortgageEveryone was very professional and kept my needs and goals foremost in mind throughout the entire processThe refinance from start to finish was almost effortless and was finalized less than weeksI highly recommend this company to anyone considering a refinanceSpecial thanks to ***, *** and their team for all the time they spent getting me the best deal and making me feel like I'm part of the Network
capital family

Hello,
We've been in contact with client This was a misunderstanding and is now resolved The client is going to be contacting the Revdex.com to retract the complaint in the next couple of day Thank you for following up

Network Capital made the process very easyThank you Marcus Paige and John Alinea

*** *** of Network Capital saved me from a refinance with another company who’s only intrest was themselvesNot only did he educate and show me the underhanded errors of their ways, but he assisted me in aquiring a new mortgage refinance in my best intrest and benificial to meHe was personable and knowledgeble and listened to all of my concerns and reservationsHis professionalism and the way he took the time to explain every step of the process gained may confidence and put my mind at easeEven once it went to underwriting, he continued to assure me that all was in order and we would meet closing in a quick and timely mannerI would and have already recommended him to a couple of people I know that have been pursuing refinanceout of Stars!!!!
M***

Hello,
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We have spoken with this borrower and are currently working on resolving his situationWe have agreed to refund the amount agreed upon and are working on completing another refinance for himWe expect this matter to be resolved very soon to this customer's satisfaction
Thank you
Sincerely,
[redacted]
Manager | Consumer Relations

Network Capital is absolutely amazing! I had the honor of working with the kindest, hard working, and motivated team one can ask for. I started my journey when I called and had the pleasure of speaking with [redacted], This man is extremely knowledgeable and great to work with. From the beginning He guided me through the steps of understanding the home buying process. Every question I could think of or ask he answered without hesitation. He was available at all times of the day and made sure to check with me at every step to make sure everything was flowing smoothly. Along the way I was introduced to another amazing person Heather Shelby, this woman bent over backwards to make sure everything got done for me. She guided me and assisted me tremendously, I can't imagine how this process would of gone if it wasn't for her, She made everything so simple for me and truly cared about me throughout the entire process. There is no doubt in my mind that they are truly the best at what they do! If you are buying a house, refinancing, or just need funding call [redacted] at his direct line: 949-486-5059 and make sure to ask to work with Heather Shelby when the time comes. You will be blown away with the service and peace of mind you receive through out your whole experience.

Customer for LIFE!
-Frank [redacted]

We have reached out to this borrower via phone and email for the past few days. Although we are still actively working on her resolution, we are confident that soon it will be handled to this customer’s satisfaction. We are awaiting her to respond to our last correspondence with her in hopes that we can accomplish her refinance with her goals in mind. She has informed us that she has spoken with a competing company, and we are happy to review and beat any written offer given to her from the competitors. We anxiously await her response to us. Thank you.  Sincerely,[redacted]Manager | Consumer Relations

Great Job [redacted]! Very knowledgeable and patient. I had some exceptions to my situation - not a straight up refi and [redacted] explained my options and worked with me to pick the best one. I'm very happy with the way things turned out and as a result I'm in a much better situation with my new loans!

On 12/03/16, I submitted a negative review. Since having done so, Devangad and Network Capital worked very diligently to address the issues I presented with exceptional results. I have been attempting to rescind the review dated 12/03/16 without success. One must clearly understand, having been in law enforcement both in the military and as a civilian, I've become suspicious, cynical, and perhaps a bit skeptical of motives and truthfulness. Network Capital sought to allay my concerns and make it work. Devangad, finance rep, is intelligent, patient, and knowledgeable with a tremendous personality. When I submitted, the review on 12/03/16, I was demonstrating a degree of frustration with incessant calls from various funding agencies each with a "better deal". By the time everything was said and done, Network Capital proved to be the best choice: unequaled in every respect. Network Capital and their wonderful employees have been admirable. Could not ask for better. Highly recommend Network Capital to everyone.

Hello,
We have spoken with this customer and have assigned this file to a Processing Manager. After working with our Underwriting department, we have re-structured their loan and it is in the process of being approved now. We are collecting some final documents in order to complete the...

process and are confident that the issue will be resolved to the customer's satisfaction.  
Thank you.

Good Morning,      Complaint # [redacted] has been resolved with this customer. I spoke with Mr. [redacted] yesterday, 3/24/16, and explained to him that we are not responsible for 3 hard pulls on his credit report. I also ensured that he had access to the following link...

clearly defining the rules on credit-pulls related to mortgage inquires. The link provided is here: [redacted] and was sent to [redacted] for his review. We are also, per his request, placing his numbers on ALL of our DNC lists. Sometimes this can take 48 business hours to go into effect, but if he continues to receive any calls, he may contact me directly and I will make sure we have all information input in our system correctly.    Please let me know if you need anything further to ensure the timely resolution of this complaint. Thank you and have a great weekend!    Sincerely,[redacted]Manager | Consumer RelationsNetworkCapitalCorporate NMLS: 11712 | MLO NMLS: 1280873[redacted] | Irvine | CA | 92614T:  [redacted] | F:  [redacted]E:  [redacted] | W:  [redacted]A...⇄ Capital Funding Corporationexceptional customer service is our mission.  If you have not received this level of service please contact [redacted].

I just wanted to say my loan with network capital was great. Rob and Craigneisha were hard working on my file along with their managers. I can't say my loan was the easiest to do, but with them by my side all went smoothly and they saved me tons of cash per month. I will always recommend them and use them again.
Thanks so much.
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Network Capital's response to my complaint was partially resolved.  I asked for a full refund of my costs =$765.  I was initially offered a full refund on the condition of removing this complaint from the Revdex.com's site, which borders suggesting of blackmail.  The next day, I am offered only a partial refund of $570 from the same person who explained their high turnover rate as reorganizing employees to departments they are better suited for until they learn more skills.  He also noted that some took a little longer to learn and now they are earning bonuses, going on trips and making buckets of money.If Network Capital can cover prizes, trips, and bonuses, refunding me the $195 to make things right and perhaps regain my business should not have even been an issue.It was.They saw fit to only refund $570 of the $765 I lost in attempting to do business with them.I agreed to disagree with their suggestion that there was a resolution and suggested that their offer resulted in a compromise. Their comprise worked in their favor and my time and money was compromised. With that end I told them to close my file and I chose to do business with a competitor. And my loan was approved and signed in  12 days! 
Regards,
[redacted]

[redacted]. and [redacted] did a great job getting my VA loan funded. Contact with the Applicant should be left to only one Employee (Processor- [redacted] in my case). I had different Employees contacting me (not [redacted]) and caused confusion and headaches at times. Otherwise the experience was a good one. I would recommend Network Capital to friends and family.