Parker and Sons Reviews (1209)
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Parker and Sons Rating
Description: Air Conditioning Contractors & Systems, Plumbers, Heating & Air Conditioning, Air Conditioning Repair, Air Conditioning Systems - Cleaning, Air conditioning & Heating Contractors - Commercial, Air conditioning & Heating Contractors - Residential, Plumbers - Commercial
Address: 914 Altamaha Street, Chattanooga, Tennessee, United States, 37412
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We had a hot water tank start leaking while we were out of town. Jerry, our service tech, was very cordial and knowledgable. He went beyond the call of duty to get the tank installed so there would be hot water that night. We are extremely pleased with the service Jerry provided and would highly recommend Parker and Sons. We have used Parker and Sons for other AC, plumbing, and electrical issues with the same high level of service!
What a great experience. David P and Xavier M of Parker and Sons installed a new air conditioning unit in our house on 6/14/2016. They showed up on time (which is a treat for anyone living in AZ) and got to work. The temperature in the attic was in excess of 125 degrees but they worked through the day to complete the job. Both gentleman demonstrated excellent knowledge, professionalism and work ethic. Their communication skills were top of the line as they kept me informed through out the entire process. When they finished after 11-12 hours of hard work they thoroughly cleaned the work area . They did a final check of everything then explained how it all worked and made sure that any questions I had were answered and that I understood how to operate my new system. They told me that if over the next couple of weeks I had any questions or something didn't seem right to call and they would come back and make it right. When the job was finished I received all of the correct paperwork for the job and they left about 8:00 that night. I would definitely recommend Parker and Sons and if you are lucky you may get the two gentlemen I had to do your work. G.H.
I needed air conditioning repair and called Parker and sons. Beginning with the call all people I had contact with were excellent. Dustin was my service technician and although I was not happy with the diagnosis, he was professional and courteous. I needed a couple of major parts and they needed to be ordered. My day of service was Saturday and on Monday I received a call from Parker and Sons and they schedule the repair for the same afternoon. Dustin returned and performed all the repairs. It was a pleasure dealing with him and Parker and Sons. I would not hesitate to contact them again if I need additional service in the future.
Michael was professional, knowledgeable and provided service that was above and beyond.
The technician acted very professionally. I recommend this Company to all my friends and family.
Keep up the great service!
Parker and Sons
Parker's technician, Jake, performed a system inspection at my residence on November 1, 2016. He was prompt (calling to alert me he was on the way), courteous, knowledgeable, thorough, and efficient. He is an asset to his company.
Wes is professional, friendly and honest - all traits to make the perfect person to be on your roof and in your home.
We had major plumbing problems, Andy sealed the deal more
than fair cost, same day turnaround and excellent technicians. This was over 5K
with of work and we are very happy.
Adam was almost here
before we could believe and began work, besides providing exceptional technical
skills he explained the process as he completed. We are very impressed with
Parker & Son's and employees like Adam will keep us using this company.
This man is the reason
we decided to use your company. His workmanship is perfect and the others who
provided service today excellent job and quality. Thank you.
Jay V. from Parker and Sons did routine maintenance on our air-conditioner in September 2016. It is difficult to remember a more courteous and professional service visit. Jay explained a potential problem with our unit but did not try to force us into panic mode or pressure us to replace a part before it was necessary. His honesty, friendliness and courtesy were deeply appreciated.
Very professional in every way great job
the technician was very knowlegable , efficient and pleasant.
Shawn S[redacted] was sent to aid us with a plumbing problem. He called before he arrived (we readied for him). He addressed the problem in a professional manner. The problem was solved to our satisfaction. We will recommend Shawn and Parker and Sons to others. Shawn is professional and personable.
[redacted]:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Please find our response the concern by Mr. [redacted]
Professional, very efficient and did great job. A+
Parker and Sons technician, Adam R[redacted] replaced my water softener today. He was excellent. Very professional. Very efficient. Adam really did a great job,
I want to share my expierence with a salesman from Parker & Sons named Stein A[redacted]. He was very professional and did not pressure me to buy a water softner. I did buy one and will have it installed tomorrow. I highly recommend Parker & Sons.
Very professional, knowledgeable and polite. I appreciated the fact that he made suggestions that would improve the longevity and performance of my air condition units. I will remain a loyal customer with this excellent service.