Parker and Sons

Excellent Service as usual. [redacted] did a great job. Clean, efficient, and informative.

I've called on Parker and Sons for 18 years for any problem I am having that involve water, heating, cooling and electricity. They are hands down the BEST. Their staff and technicians are knowledgeable, courteous, prompt and reliable. Their rates are also reasonable.

I called in the morning because all my lines were blocked in the house. Mike was out to my house quickly. He was courteous, friendly but very efficient. I would highly recommend him as one to request at Parker and Sons.

I recently had Parker & Sons employee, Rob W, come out to my house and do a number of plumbing jobs for my wife and myself. He was very courteous and extremely knowledgeable. He did a great job and finished his work in no time flat.

Our ac unit stopped working, and Parker and Sons sent Wesley M. out to service it. He had it up and running in no time at all! The price was surprisingly low, and the service was top notch. Wesley is a rock star, and I can't thank him enough!

Antonio was on-time, notified me shortly prior to arrival, listened patiently while I described the problem and did fine job of completing the necessary fixes. The cost of the visit and the parts installed was reasonable.

Steve S. did my semi-annual fall Heat & A/C check up this year. He was very friendly and professional. He was not pushy about trying to sell me something that was not needed. I hope to see him back again for the spring check up.

Randy A. did a wonderful, through, and professional job. He followed all the excellent procedures that a company expects of an employee. You can expect that he will do a terrific job for you.

Great service from the very personable Josh K.

mike was a very good worker and explain every thing he doing what I needed , he went above and beyond what he was suppost to do and found the leak and was so friendly. a great worker and very nice person

Work done was great, technician wonderful and professional. But a bill of over $600 to install new innards in the toilet tank and new garbage disposal seems really excessive. Especially when we're HVAC customers of theirs. Our being seniors is our deal, not theirs, but I would say the price does seem too much.

This company misdiagnosed the problem with my A/C and charged me an excessive amount ($366) for services that were unnecessary to fix my A/C unit. Their "repair" lasted for 2 hours when the A/C shut down and when they came back out they suggested a new unit entirely due to age and what the cost would to make another repair ($832). I got a second opinion from another company who fixed the unit with a minor $69 repair. Very disenchanted with the lack of knowledge and expertise to repair unit, their overcharges and the attempt to upsell me to a new unit.

The system checkout was good as normal. they do a thorough evaluation. This time the AC disconnct fell apart when the tech pulled it. Wanted $389 to replace it. I found a drop-in replacement at Home Depot for $13 and another $13 for fuses (not really needed with breakers). I replaced it in less than 30 minutes myself. Then a motor run cap was low and he wanted another $274 to replace it. I got it at Grainger for $13. 10 minutes to replace myself. Now I see how they make their money. Still a good system check.

on 4-13-16 I had some one come out for an annual air con. ck. supervisor came with trainee, supervisor told me dryer tubing for my dryer was no connected to vent gave me a number of someone to call to clean venting and reconnect. a friend sent her boyfriend out who is in construction to ck it out first. nothing was wrong or not connected. it was a scam,he must get a cut for sending customers. I had parker and sons out a few months prior for a fall ck.. up. nothing was said about dryer vent being loose.being an older woman he was trying to take advantage. he tried to scare me about a fire. lucky I found some one honest to ck things out for me. I have been a customer for many years with parker and sons . they lost a loyal customer with his dishonesty.

Review: I purchased a solar hot water system from Parker and Sons to replace my existing system that I had for over 20 years. Parker and Sons installed a new system – panels and hot water heater. (I doubt it is under warranty).

In 8/2/15, I contacted Parker and Sons to have service on my unit. The glass on one of the solar panels had blown out and shattered. The Service tech came out on 8/3/15 and inspected the unit. He said something large had fallen on the solar panel and that is why the glass shattered. I am a 68 year old widow and not about to get on the roof to verify or question what I’m being told. He tried to get a quote on the cost and said he would have to get back with me. After not hearing from him in a week, I called to find out what the replacement glass will cost. He gave me a price of $600+ to replace the class. I told him fine, order it. He said he would have to order another glass and would be back to install it in about 4 weeks. That time frame came and went, so I called Parker & Sons to find out the status. Their Customer Service Rep told me the installer would have to call me back. When he called back, he said he would have to check with the warehouse to see what the status was. Then he called back to say, they must have sent it back to the manufacturer. He said he would re-order it and it would be about 4 weeks. In the meantime, we were having a lot of rain and bad weather, my concern being the damage being done to the exposed solar unit. When I didn’t hear anything again, I called the Customer Service and requested a supervisor, because I was doubtful this person would help me resolve this issue. I was told he was the only service person available I and would have to stay with him and that he would call me back.

When I called Customer Service on 12/8 and was promised a call back by a supervisor. Well, here I am… December 15th (over 4 months) and NO contact and no resolution or solutions from Parker and Sons, .Desired Settlement: I would like a solution to fixing my broken solar panel. I feel this aggravation that I have had to go through and the additional damage to my panel from not being repaired should also be taken into consideration with the cost to repair or replace this panel.

I called about a food disposable unit. They were there in less than an hour. They gave me an estimate for a new one with installation. I said OK, when can you install. He said right now. Now thats service. They also had a guy come out to give me a tune-up on my A/C unit at the same time. That was good cause it did not take two days of my time to get both jobs done. Thank you "PARKER AND SONS".

Parker and Sons,,,service is outstanding,,we have been customers

for many years..

Yesterday was a bad day for me,,but the honesty ,,and knowledge

of Parkers Techs,,got us taken care of,,at a very fair price,

not sure if there a little more expensive,,but they are worth

it,,,quality....

Parker and Sons

Pleased with the knowledge and service of [redacted]. who conducted a checkup on our AC unit. Would recommend Parker and Sons to everyone due to their efficient, complete, friendly and knowledgeable service.

[redacted] from AJ

Parker and Sons always provide great service and customer satisfaction. [redacted] is a very efficient technician who arrives on time, always with a smile. We highly recommend this company because they are professional from the initial contact with the customer service rep to the completed job with [redacted] makes sure we understand the work that he completed. When he recommends an additional service we do listen. Thanks for being a company we trust.

We have been using Parker & Sons for all our heating/cooling/plumbing issues for over 10 years. They are always prompt, professional and courteous. They do not try to oversell other products. We have been very satisfied, and will continue to use them going forward.