Parts Geek

Bad communication. No tracking and no response to inquiries except a link to copy and paste a URL to your browser, sign in, enter the tracking number only to find it hasnt been shipped. Only marked shipped. The shipping service they used sent me a notification that the item was destroyed in shipment and discarded. They said the seller had been notified. It wasn't delivered to me at all!!!! Now all of a sudden the shipping info says in transit. I purchased the item on the 30th of Dec. *** will take care of me I'm sure , but this is a shady an unethical seller. This review is the 510th complaint with the Revdex.com in the past 3 years. Thanks for reading . There needs to be a choice for NO STARS.

BEWARE: Parts Geek ships incorrect parts and does NOT fix their mistakes. I ordered one part but they shipped another. They require BUYERS to pay for return shipping EVEN WHEN PARTS GEEK IS AT FAULT, then the buyer must re-purchase another part (that will potentially be incorrect again.) What company doesn't fix their mistakes?? This is NOT a good business model and their "Buy With Confidence" slogan on their website is NOT accurate with this kind of service and return policy. I will NOT buy another item from this company nor recommend them to anyone.

Had good result from 3 previous buy's. Last one not so much , after promising free shipping on 2 parts / kits over $230 , they charged shipping that doubled price on last two small parts on same order. It gets worse , kit had a right A arm that didnt fit car ,it was to long and two wide ( a diferant model ?) After trying to go thru the computer run around I called and talked to nice rep ,decided to buy correct A arm ( $46 ) so as to get customer back on road (all other parts in kit fit fine and were installed on car already ) and sort out bad part latter . I was assured all I needed to do was take photo of old and new incorrect part next to each other and credit would be issued . After many back and forths with return folks ,they said ship to AZ ( $34 shipping ,stupid on my part ) only when they got part did they say I had to return whole kit to get credit ! Really take rest of suspention back off customers car ? Last reply from them was" have a nice day " I didnt . The kit cost $100 or so , to replace the incorrect arm they sent me cost & $80 and after much run around they just said tuff ,have a nice day and by the way we arnt sending your part back . Will never buy from them again

The parts I ordered were the parts I received. First time without using the return process.

Top quality product and fast delivery. I will buy from them in the future. Eric

I find that they keep me up-to-date and help me save money right now everything's working and are there helping me plan for the next car to build

I have tried the parts geek site several times. The are very quick . No problems with returns and good quality. Im 62 so it wasnew for me to buy online had a good experience n saved a lot of money.

I have ordered from parts geek several times and the order arrives very quickly and always exactly what I ordered the 1st time everytime I will definitely do business with Parts Geek again .Michael

Great service good parts fast delivery would recommend to anyone.

SCAM ALERT - Ordered hatch shocks for 1993 RX-7. No chance these will ever fit this car. They couldn't be further apart from the originals as they are missing a critical support bracket. It's clear these are generic shock absorbents that were sold for a hefty price as fitting a classic sports car, classic false advertising.
Best part is, when I called their office their team was laughing at me for crying over $40. For some of us, that's a lot of money.
Order: 15-59970312

I think this is a great site I have gotten timely service at great prices

I had to replace my thermostat housing assembly and didn't need the sensor, and partsgeek had exactly what I needed for great price.

Always have the parts im looking for,and they have great prices

Exellent product all parts I order fit perfect and the delivery arrive on time it is scheduled..

The service was great and the parts were exactly what I ordered and needed, however, I yet to receive my core refunds. They say that they have been approved but never returned the money to me
Don D

terrible customer service. I went to their website put in the year make and model engine size and description of the part I needed. the part showed up I checked the fitment list and my car was on the list. I ordered said part, received the part but it was the wrong part. They sent me an email with an RMA # to return the item but I was responsible for shipping charges. I called to ask why I had to pay the return shipping they flat out told me I made the mistake and I was an it. That was the customer service supervisor that basically called me an it. cheap parts fast delivery but TERRIBLE, AWFUL, DISRESPECTFUL CUSTOMER SERVICE. I WILL NOT EVER ORDER FROM THIS COMPANY EVER AGAIN.

I love shopping here for. My car parts it’s fast and easy and never sends the wrong part perfect quality parts and the fitment is perfect

They have a great selection of Parts and they make shopping extremely easy and inexpensive for the Parts that you need. I would most definitely recommend them to everyone who needs good Parts at a great price.

I ordered wheels and they were great now I have ordered more stuff

Card number was stolen ,after I used it on this site.