This is the worst Wal-Mart ever! They called the police because I was trying to return a scooterIt was not stolen, broken, used, and I purchased it the same dayI had my receipt, and I explained to them why I was returning itThe manager, Michelle, refused to return it and called the police on my year old daughter and II will definetely file charges on this location
Gross Unprofessionalism @ Walmart store #1349D
On Saturday, July 2017, I stopped by Walmart Store # 1349D(N University Dr, Sunrise,FL to return a bunch of items I had purchased on a previous visit
The customer service rep In the Returns dept(her name I was too upset to write down), was beyond rude and very condescendingI gave her my receipt and the items I wanted returnedShe then proceeded to tell me I owed her money! I looked at her in utter shock and said " I am returning these items" She then said I should have told her prior to her ringing it up! I responded and informed her I handed her my receipt so obviously I was returning items! She then had to call a manager to override the ransaction which took another minutesmeanwhile there was a line with other customers waiting to be attended to
After the manager overrode the transaction, I informed her that I had other items I was returning but I didn't have my receipt(I am aware that Walmart just issues a mon
advertisement/deceptive trade practice, when you put a CLEARANCE sticker for $1.97, OVER another sticker that has regular price of $My question is, How Many Times has this BEEN DONE? UPC #s match on both price stickers, and on the receiptMay have to contact counsel for this one in order to bring these practices to the attention of Corporate Management
On Dec 9th I purchased a $Walmart Gift Card as a Christmas gift for my motherOn Dec 26th she went to utilize the gift card at Walmart and was told that it had $balanceOn Dec 28th I went to the Walmart I purchased the gift card and spoke to the store manager and was told it was used on Dec 13thI informed her that we did not use the gift card and that it was fraudulent activityShe informed that it was my problem to deal with and that they could not reimburse meI spoke with Walmart Customer Service and was bounced around different department and different people with different answersI was told to file a claim with the Federal Trade Commission which I didI was told to speak to the Walmart.com department since the gift card was used onlineI spoke to that department but they could not tell me what was purchased and where the items where shipped to show that it was fraudulent activityI spoke with Walmart Cooperate to no availI'm so frustrated with this process and th
During my shopping trip yesterday August 2, 2018, I was walking near the end of the soda aisle when a customer dropped a liter bottle of soda on the floorThe bottle spun several times all the way down the aisle, bouncing off of my foot that I just had surgery on in MayI am fine, however what amazed me is that neither of the two stock personnel in the aisle asked anyone including myself if they were ok
To whom this may concern,
I am having the worst experience with the Walmart located at: WPacheco BlvdLos Banos, CA
we purchased a UHD *** TV last night(03/20/2016) for $with the year plan and when we got home and took it out the box found that the screen was crackedI tried to returned the TV the same night but customer service department was already closed according to the greeter at the doorso we went back today(03/21/2016) to try to return it and they refused to exchange or refund the money for the new TV, the so called co-manager *** as soon as she saw that we had purchased the year warranty, she completely washed their hands of any responsibility to their product and said that she inspected the box and they never dropped it in the store or that they never damaged the TV
even though the girl that sold us the set at the electronics as she was getting the TV off the pallet just dragged it off the pallet without picking it upweather th
return a Turtle Recon 50x headsetrefund policy is not honored in store policy is for dishonest person not the honest personhad to pay more
Attempt to return a Turtle Recon 50x headsetI bought the item at s Houghton Rd, Tucson, AZ Went to exchange the item (with receipt)and to get the same exact item because the headset did not work This was a Christmas gift for my sonThe managers *** and *** would not let use exchange the item because we purchased on black FridayWe received a refund and had to pay full price for the item Before leaving we asked what the policy was for someone returning an item without a receipt They said it would be an even exchange, no additional cost to the consumer So because we are honest people we feel we had been unfairly treated by Walmart the managers This makes no sense and we would like a refund of the overage we paid
Walmart is a joke and no good I bought a tire from them days ago and it goes flat every day I sent my wife there to get it fixed they took her keys and refused to help her my wife had to *** her keys from the employee so she could leaveI went the next day to try and get it fixed and the same lady looked at my reciept and said she would be back they got another manager and he said I can't honor our warranty and tried to blame the tire on my wife and tried to sell me another one I fefused and I said to honor your warranty or I was going to get a lawyer and he told me to get my st and get outI then was going to my van that had my bosses company logo on it they called my boss and made up a story and tried to get me firedI have never been so upset and I think they should stand by there warranty and replace my tire and they will be hearing from my lawyer soon
Wal-Mart tire and lube in Buckhannon, wv ruined a tire when taking it off the rim and their insurance company is rude and impossible to work with
In March, my husband and I took our Silverado to walmart in Buckhannon WV to have winter tires taken off and summer tread put back onAfter leaving, we stopped at the has station to fill up and noticed that one of the tires had chunks missing around the edge where it seals to the rimWe immediately went back to the store and informed the employeesThe manager was not in and we were told to come back the next dayThe following day, the tire and lube manager was still not thereA complaint was filed with their insuranceInsurance co refused to call correct phone number at times provided and left rude messages and were impossible to work withMaking it out like it was our faultStill no revolution in july
Purchased a tv, brought it home only to find the screen was smashedWent back to the store the following day only to be told the serial number on the TV didn't match the boxThe customer service rep accused us of breaking the original tv and swapping it out! They never bothered to run the serial number to see where the the came fromWe were basically humiliated, not granted our exchange and told that nothing could be doneService was horrendous and now we're out $because someone didn't scan the correct serial number
Purchase an item online the item wasn't instock was told I can pick up the refund in store was decline call walmart .com customer service was decline
Placed an order online Order Number: XXXXXXX-XXXXXX the item was never in stock got an email the order was cancel can be refund by mail check or store Went to walmart .com to purchase an item online 6/1/was told that I can pay for the item at a Walmart store which I did 6/3/online advise the item will be available for pick up 6/8/the item was never in stock got a email stated the order was cancel I chose the option to go to store to get my refund after being in that store for over an hour was told by manager that I'm not able to get my refund after I had my receipt that stated I pay in that store was told to call Walmart.com call after being on the phone for over mins was told that not able to issue the refund go back to the store
I when to a hour Wal-Mart to get a sim card adaptor for a *** galaxy phone for straight *** When went on Wal-Mart appIt said it was in store when ask for help the employees in electronic said they did not know anything and id have to come back in the morning to get helpThat they weren't trained on the the night shiftSo I bought a straight talk bring your own phone kitBut it didnt have it in thereI went back in to the Wal-Mart store to get a refund and they told me customers service was closed and that they cannot do a returnBut I was never told at the check out that it could not be returnedAnd tell me after I buy a kit that I cant use is ridiculous
Road hazard replacement insurance for tires refused by walmart automotive manager even though it was purchased when tires were purchased
We bought general grabber tires (at $per tire)We also purchased the extra Road Hazzard Replacement Insurance (for an additional cost of $per tire) the salesman had suggested if we came accross any problems with the tires they could and would be replaced without us having to buy another set at full priceWe bought them on 10/06/with hopes we wouldn't have to buy another set for to yearsAfter a little over a year and months We were told the tires wouldn't pass inspectionSo I called Walmart immediately on 2/04/and addressed my concern and was told yes I had the Road Hazzard Replacement on my tires and that would help me but I would have to stop by so they could check out the tiresSo on 2/06/in the morning we drove about an hour and a half to get to the Walmart we bought the tires from and was told within 15-
They had a chromebook advertised on their website for $in this storeIt rang up for $The store doesn't price match, however it was on their company's website as available in this store for that priceI can understand not honoring a competitor's price but to not honor their own is irrational
I bought a phone at the Walmart in Sikeston, MO in I purchased a two year plan on the phone In 2/2018, the phone was crackedI contacted them and they told me they didn't have that phone available They told me I had to pay $for shipping and handling to ship the cracked phone back to them I sent them the money and they received the phone I asked if I could go to the store and get a new phone and they told me no They told me they had to send it from their facility They told me they would send me a refund and I would receive it in days I haven't received a refund yet I called them days later and they told me they sent it out They told me they would send it out again and it would take days I asked for a manager and they told me they couldn't do anything else I spoke with them last week and they told me there was nothing they could do about it because they sent the check
This store's customer service is completely ridiculous! You can't take in your receipt with your coupons you forgot to use for cash or credit back?! They make you unload the car, or bring your groceries from home so they can compare your items with the receiptWhat?! The items I bought are clearly on the receiptI'm never shopping at the location again
I purchased an oil change, at first it rang up $19.99, I specifically said no I want the $as I wanted my fluids checked and my carpets vacuumed After waiting about hours I got my car and they did nothing to it from what I can tell They definitely didn't vacuum the carpet and in fact all of the options say no action meaning they didn't do any of the work I paid for I asked for a refund on Twitter and was told I would have to return miles back to the store! I told them I have had problems in the past returning items as they have horrible customer service I believe others have also been a victim of this scam where they charge for services not rendered The oil change was $29.99, paid for on 7/at 16:44: No court action is pending at this time although this appears to be wide spread fraud so a class action lawsuit may be occurring that I am not aware of yet
About a month ago, I tried to have an oil change done after purchasing a couple of new tiresThey told me they didn't have the filter for the Saturn LS VsedanI bought the filter and oil and returnedNow, they told me that they cancelled my service because they didn't have the tools and it might damage the engineThe supervisor let Kian, the serviceman, explain the aforementioned to meI told them the car had previously been oil changed here and it's just a simple change of oil filterThe supervisor and the serviceman remained the same uncompromisingWhat tools is that they were talking about to change an American car filter, I have no idea
My client bought a Mainstay Garment Rack to hang up her clothes Needless to say, the clothes rack is flimsy The Garment Rack fell on top of her several times This product is not recommended for people with disabilities
WALMART AT RANCH ROAD HAS HORRIBLE SERVICE FIRST OFFThey do not have any clue what they are doingThey are rude and slow at workThere is never anyone to call on for helpI had on online order I needed to pick upI came four times and they never had my order readyI was late to school one day and late to work the next dayI spoke with different managers or assistant managersI've spoke with *** ***, *** in store and *** on THE PHONE Not one of those people helped me without having to raise my voice or talk to them like childrenIt was the WORST SERVICE I'VE EVER HAD IN A WALMART STORE I WILL NEVER EVER ORDER ANYTHING ONLINE OR GO IN THIS STORE AGAIN
ONLINE ORDER-
I ORDERED A DINNING TABLE PIECE SET IT STATED MY ORDER WAS DELIVERED, BUT WHEN I GOT HOME I SAW NO SUCH THINGSO WHEN I GO ONLINE THEY TELL ME THEY WILL SEND A REPLACEMENT(JUST FYI, I ORDERED A INCH TV I NEVER RECEIVED, THEY TRIED TO SEND A REPLACEMENTI ASKED FOR MY MONEY BACK BECAUSE IT WOULD TAKE ANOTHER WEEK TO RECEIVE MY TV.) INSTEAD OF WAITING FOR A REPLACEMENT, I asked for a refund and now I have to call the third party lender for a refundI THOUGHT IF I GOT IT FROM WALMART I SHOULD GET A REFUND FROM WALMARTTHAT IS THE BAD THING ABOUT THIRD PARTY LENDERSCUSTOMER SERVICE SUCKS
This is the worst Wal-Mart ever! They called the police because I was trying to return a scooterIt was not stolen, broken, used, and I purchased it the same dayI had my receipt, and I explained to them why I was returning itThe manager, Michelle, refused to return it and called the police on my year old daughter and II will definetely file charges on this location
Gross Unprofessionalism @ Walmart store #1349D
On Saturday, July 2017, I stopped by Walmart Store # 1349D(N University Dr, Sunrise,FL to return a bunch of items I had purchased on a previous visit
The customer service rep In the Returns dept(her name I was too upset to write down), was beyond rude and very condescendingI gave her my receipt and the items I wanted returnedShe then proceeded to tell me I owed her money! I looked at her in utter shock and said " I am returning these items" She then said I should have told her prior to her ringing it up! I responded and informed her I handed her my receipt so obviously I was returning items! She then had to call a manager to override the ransaction which took another minutesmeanwhile there was a line with other customers waiting to be attended to
After the manager overrode the transaction, I informed her that I had other items I was returning but I didn't have my receipt(I am aware that Walmart just issues a mon
advertisement/deceptive trade practice, when you put a CLEARANCE sticker for $1.97, OVER another sticker that has regular price of $My question is, How Many Times has this BEEN DONE? UPC #s match on both price stickers, and on the receiptMay have to contact counsel for this one in order to bring these practices to the attention of Corporate Management
On Dec 9th I purchased a $Walmart Gift Card as a Christmas gift for my motherOn Dec 26th she went to utilize the gift card at Walmart and was told that it had $balanceOn Dec 28th I went to the Walmart I purchased the gift card and spoke to the store manager and was told it was used on Dec 13thI informed her that we did not use the gift card and that it was fraudulent activityShe informed that it was my problem to deal with and that they could not reimburse meI spoke with Walmart Customer Service and was bounced around different department and different people with different answersI was told to file a claim with the Federal Trade Commission which I didI was told to speak to the Walmart.com department since the gift card was used onlineI spoke to that department but they could not tell me what was purchased and where the items where shipped to show that it was fraudulent activityI spoke with Walmart Cooperate to no availI'm so frustrated with this process and th
During my shopping trip yesterday August 2, 2018, I was walking near the end of the soda aisle when a customer dropped a liter bottle of soda on the floorThe bottle spun several times all the way down the aisle, bouncing off of my foot that I just had surgery on in MayI am fine, however what amazed me is that neither of the two stock personnel in the aisle asked anyone including myself if they were ok
To whom this may concern,
I am having the worst experience with the Walmart located at: WPacheco BlvdLos Banos, CA
we purchased a UHD *** TV last night(03/20/2016) for $with the year plan and when we got home and took it out the box found that the screen was crackedI tried to returned the TV the same night but customer service department was already closed according to the greeter at the doorso we went back today(03/21/2016) to try to return it and they refused to exchange or refund the money for the new TV, the so called co-manager *** as soon as she saw that we had purchased the year warranty, she completely washed their hands of any responsibility to their product and said that she inspected the box and they never dropped it in the store or that they never damaged the TV
even though the girl that sold us the set at the electronics as she was getting the TV off the pallet just dragged it off the pallet without picking it upweather th
return a Turtle Recon 50x headsetrefund policy is not honored in store policy is for dishonest person not the honest personhad to pay more
Attempt to return a Turtle Recon 50x headsetI bought the item at s Houghton Rd, Tucson, AZ Went to exchange the item (with receipt)and to get the same exact item because the headset did not work This was a Christmas gift for my sonThe managers *** and *** would not let use exchange the item because we purchased on black FridayWe received a refund and had to pay full price for the item Before leaving we asked what the policy was for someone returning an item without a receipt They said it would be an even exchange, no additional cost to the consumer So because we are honest people we feel we had been unfairly treated by Walmart the managers This makes no sense and we would like a refund of the overage we paid
Walmart is a joke and no good I bought a tire from them days ago and it goes flat every day I sent my wife there to get it fixed they took her keys and refused to help her my wife had to *** her keys from the employee so she could leaveI went the next day to try and get it fixed and the same lady looked at my reciept and said she would be back they got another manager and he said I can't honor our warranty and tried to blame the tire on my wife and tried to sell me another one I fefused and I said to honor your warranty or I was going to get a lawyer and he told me to get my s
t and get outI then was going to my van that had my bosses company logo on it they called my boss and made up a story and tried to get me firedI have never been so upset and I think they should stand by there warranty and replace my tire and they will be hearing from my lawyer soon
Wal-Mart tire and lube in Buckhannon, wv ruined a tire when taking it off the rim and their insurance company is rude and impossible to work with
In March, my husband and I took our Silverado to walmart in Buckhannon WV to have winter tires taken off and summer tread put back onAfter leaving, we stopped at the has station to fill up and noticed that one of the tires had chunks missing around the edge where it seals to the rimWe immediately went back to the store and informed the employeesThe manager was not in and we were told to come back the next dayThe following day, the tire and lube manager was still not thereA complaint was filed with their insuranceInsurance co refused to call correct phone number at times provided and left rude messages and were impossible to work withMaking it out like it was our faultStill no revolution in july
Purchased a tv, brought it home only to find the screen was smashedWent back to the store the following day only to be told the serial number on the TV didn't match the boxThe customer service rep accused us of breaking the original tv and swapping it out! They never bothered to run the serial number to see where the the came fromWe were basically humiliated, not granted our exchange and told that nothing could be doneService was horrendous and now we're out $because someone didn't scan the correct serial number
Purchase an item online the item wasn't instock was told I can pick up the refund in store was decline call walmart .com customer service was decline
Placed an order online Order Number: XXXXXXX-XXXXXX the item was never in stock got an email the order was cancel can be refund by mail check or store Went to walmart .com to purchase an item online 6/1/was told that I can pay for the item at a Walmart store which I did 6/3/online advise the item will be available for pick up 6/8/the item was never in stock got a email stated the order was cancel I chose the option to go to store to get my refund after being in that store for over an hour was told by manager that I'm not able to get my refund after I had my receipt that stated I pay in that store was told to call Walmart.com call after being on the phone for over mins was told that not able to issue the refund go back to the store
I when to a hour Wal-Mart to get a sim card adaptor for a *** galaxy phone for straight *** When went on Wal-Mart appIt said it was in store when ask for help the employees in electronic said they did not know anything and id have to come back in the morning to get helpThat they weren't trained on the the night shiftSo I bought a straight talk bring your own phone kitBut it didnt have it in thereI went back in to the Wal-Mart store to get a refund and they told me customers service was closed and that they cannot do a returnBut I was never told at the check out that it could not be returnedAnd tell me after I buy a kit that I cant use is ridiculous
Road hazard replacement insurance for tires refused by walmart automotive manager even though it was purchased when tires were purchased
We bought general grabber tires (at $per tire)We also purchased the extra Road Hazzard Replacement Insurance (for an additional cost of $per tire) the salesman had suggested if we came accross any problems with the tires they could and would be replaced without us having to buy another set at full priceWe bought them on 10/06/with hopes we wouldn't have to buy another set for to yearsAfter a little over a year and months We were told the tires wouldn't pass inspectionSo I called Walmart immediately on 2/04/and addressed my concern and was told yes I had the Road Hazzard Replacement on my tires and that would help me but I would have to stop by so they could check out the tiresSo on 2/06/in the morning we drove about an hour and a half to get to the Walmart we bought the tires from and was told within 15-
They had a chromebook advertised on their website for $in this storeIt rang up for $The store doesn't price match, however it was on their company's website as available in this store for that priceI can understand not honoring a competitor's price but to not honor their own is irrational
I bought a phone at the Walmart in Sikeston, MO in I purchased a two year plan on the phone In 2/2018, the phone was crackedI contacted them and they told me they didn't have that phone available They told me I had to pay $for shipping and handling to ship the cracked phone back to them I sent them the money and they received the phone I asked if I could go to the store and get a new phone and they told me no They told me they had to send it from their facility They told me they would send me a refund and I would receive it in days I haven't received a refund yet I called them days later and they told me they sent it out They told me they would send it out again and it would take days I asked for a manager and they told me they couldn't do anything else I spoke with them last week and they told me there was nothing they could do about it because they sent the check
This store's customer service is completely ridiculous! You can't take in your receipt with your coupons you forgot to use for cash or credit back?! They make you unload the car, or bring your groceries from home so they can compare your items with the receiptWhat?! The items I bought are clearly on the receiptI'm never shopping at the location again
I purchased an oil change, at first it rang up $19.99, I specifically said no I want the $as I wanted my fluids checked and my carpets vacuumed After waiting about hours I got my car and they did nothing to it from what I can tell They definitely didn't vacuum the carpet and in fact all of the options say no action meaning they didn't do any of the work I paid for I asked for a refund on Twitter and was told I would have to return miles back to the store! I told them I have had problems in the past returning items as they have horrible customer service I believe others have also been a victim of this scam where they charge for services not rendered The oil change was $29.99, paid for on 7/at 16:44: No court action is pending at this time although this appears to be wide spread fraud so a class action lawsuit may be occurring that I am not aware of yet
About a month ago, I tried to have an oil change done after purchasing a couple of new tiresThey told me they didn't have the filter for the Saturn LS VsedanI bought the filter and oil and returnedNow, they told me that they cancelled my service because they didn't have the tools and it might damage the engineThe supervisor let Kian, the serviceman, explain the aforementioned to meI told them the car had previously been oil changed here and it's just a simple change of oil filterThe supervisor and the serviceman remained the same uncompromisingWhat tools is that they were talking about to change an American car filter, I have no idea
My client bought a Mainstay Garment Rack to hang up her clothes Needless to say, the clothes rack is flimsy The Garment Rack fell on top of her several times This product is not recommended for people with disabilities
WALMART AT RANCH ROAD HAS HORRIBLE SERVICE FIRST OFFThey do not have any clue what they are doingThey are rude and slow at workThere is never anyone to call on for helpI had on online order I needed to pick upI came four times and they never had my order readyI was late to school one day and late to work the next dayI spoke with different managers or assistant managersI've spoke with *** ***, *** in store and *** on THE PHONE Not one of those people helped me without having to raise my voice or talk to them like childrenIt was the WORST SERVICE I'VE EVER HAD IN A WALMART STORE I WILL NEVER EVER ORDER ANYTHING ONLINE OR GO IN THIS STORE AGAIN
ONLINE ORDER-
I ORDERED A DINNING TABLE PIECE SET IT STATED MY ORDER WAS DELIVERED, BUT WHEN I GOT HOME I SAW NO SUCH THINGSO WHEN I GO ONLINE THEY TELL ME THEY WILL SEND A REPLACEMENT(JUST FYI, I ORDERED A INCH TV I NEVER RECEIVED, THEY TRIED TO SEND A REPLACEMENTI ASKED FOR MY MONEY BACK BECAUSE IT WOULD TAKE ANOTHER WEEK TO RECEIVE MY TV.) INSTEAD OF WAITING FOR A REPLACEMENT, I asked for a refund and now I have to call the third party lender for a refundI THOUGHT IF I GOT IT FROM WALMART I SHOULD GET A REFUND FROM WALMARTTHAT IS THE BAD THING ABOUT THIRD PARTY LENDERSCUSTOMER SERVICE SUCKS