I was on the Unlimited Talk Text and Data plan pay as you goPlan was change by Carrier to a Unlimited Talk and Text with limited Data with out my permissionBought a new phone and tried to go to Straight talk, but Family Mobile would not release my numberChanged and went to Verizon insteadI have been with Verizon thru the month of May after my plan expiredWalmart Family Mobile has just billed me for a pay as you go account for the month of May and for next month of JuneThey want me to pay $for no cell phone service when I am with *** Called to get this fixed They said that they would reduce the bill to $for no service while I am with another carrierThat is what I call theft with no servicePlain and simpleThey want me to pay for a prepaid account while I was and still am with another carrier.AlsoThey have $of mine that I added to the account for buying tunes or additional long distance charges,s ect, I am looking for a billing adjustment to a zero balanc
I was given excellent service with a returnThey are very helpful because it is a monitor of the huge amount of commerceI had the item for a month and I did not see that two sleeves of crackers of an in-store brand were not right at allTo see that something is correct is to safety and a trace of how the damage was done can be foundHow is it it was not on top and easy to see upon opening is a concernThe war is going through our foodThere is this repugnance attitude hiding in this manner and whomever it is does not know that it is to go through a screening when foundIt was obvious it was in the processing!!? I have never seen this type of damage beforeThis was bought and returned This is attrition to the commerceCommerce is hated and not easy to assume of when this tacky can get to just me hiding in a boxIf you see anything strange at all just start screaming it! The commerce must go back to peace timeThanks for the work on the shelvesI know it was hard for stock and I can tell trying to keep it clear to see this type of harass will not get to a domestic consumerI did not see this item on the self at all the week I found these two strange packages leftI hate the *** of not able to assume what I use to about buying food years ago
Extended Warranty not being full filled the way I was told it would be
I purchased a 3yr Protection Plan through your store (Walmart on Lakeside) for a Playstation I was told by the associate that if I had any problems with it within the 3yr extended warranty that I could bring it back to the store and exchange itI specifically asked the associate if I could just bring it back to the store and they would replace/exchange the productI am currently having a issue with my console and went to return/exchange it and was told by your supervisors ***, ***, and *** that I would have to go through the warranty company to get it fixed or replaced When I told them their associate said I could bring it backThey said that I was misinformed when in reality I was lied toI just want a exchange of this product and they said they couldn't help me when I told them what their associate said to me when I got the extended warrantyI just want to play my games and I know for a fact tha
I would not work at this Wal-Mart ever! They will fire you without any notice nor a legit reason whyThey accused me and three others of stealing but only laid off me and two others without reviewing the cameras above the register
I purchased a car battery from Walmart and it lasted less than a year they replaced it with one that lasted months and would replace it because I had already a return on one before I was informed by the store csm that they had some bad batteries to come through their store and maybe I had been sold two of them The assist manager walk to the auto center with me on my trip to the store and asked the dept manager what was the reason for the battery being dead he stated there was no working tested on site to let them know the reason so I was out of luck and need to purchase a new battery
I received a bill for 98.69, current charge and previous charge, this is wrong I always pay my bill each month The previous bill has no prove or fact to the amount due I only owe 49.35, and the company has not showed me proof of previous amount due, I records for payment
Product_Or_Service: ** /stylo/Family Moblie T mob;ie
Account_Number: XXX-XXX-XXXX
Today I needed to do some grocery shopping, usually I have someone to assist me as I have a service dog However, today I did not have that luxury So as I entered the Walmart in Cape Girardeau, MO, I was stopped by the door greeter and was told that dogs are not allowed in the store I expressed to the elderly woman that my dog is a service animal She then got a nasty attitude, told me to wait and told her supervisor that I had a dog When approached I again stated that she was a service animal and proceeded to inform them of ADA However I was still asked to leave
I have been having problems with the internet connection for three weeks with my phoneI called Wal-Mart family mobile customer service and they tried to trouble shoot the problem but the internet remained inactive, they told me they could be having trouble in my area.\A week later still no internet so I called Wal-Mart family mobile customer service again but this time I purchased a new phone thinking that was the problem, first customer service tried to connect the phone to the internet but it would not work I turned the phone off for about a hour and the internet still did not workThe customer service rep then told me that it was time to renew the plan, I was totally reluctant to renew the plan because I was not an advocate for the customer service of family mobile and I asked the customer service rep would the internet work and she said for sure.I renewed my plan and the internet still didn't workI was then told by another customer service rep that I needed to change the are
I attempted to purchase Canopy's at Walmart store #XXXXX as were advertised in the store for a price of $ This was not honored at checkout
On MAY 18, at approx hours, I attempted to buy (4) four canopies at Walmart, store number #XXXXX, At for an event I was attending this morningI took a picture of the advertisement that was in the store, then carried four of these canopies to the front of the store, and was told that the price was incorrect during checkoutI stated, the advertisement is not my fault and I would like the canopy's for the price as advertisedInitially, I was told they would not honor the advertisement and would give me only 10% off the non advertised price of $I did not accept this answer, however before I could speak another employee stated they would only honor (1) one canopy with the advertisement price of $AND this is the store policy
Since, I had an event to attend and had a schedule to keep, I could not entertain
I have visited this particular walmart times to enlarge a pictureall three times both machines have been downassociates dont seem to careI tried to complain at the store but the employee said it's best if I go to another walmart because the machines are always down
Started days before Black Friday sale trying to get a simple answer to whether or not the Vizio 43" TV would be available at $for purchase online at hours (Thursday morning) November Four persons in store at Loganville GA zip gave answers that flew in the face of Black Friday ad which I had already seenSeeking confirmation of my interpretation, I emailed ***@walmart.com with inquiryAfter several emails back and forth strewn with incompetence, ignorance of ad, and complete falsehoods I eventually got a response that yes indeed the item would be available at that timeGot online before midnight at the appointed time I attempted to purchase the itemClicking on item just sent you to another page where ALL the TVs were listed except the $one was not there (but it was available for $298)Tried that for minutes and nothingNext morning I got back on about AM and clicking on item sent you to the item which now was listed "out of stock"
I had wanted to order the TV online and have a relative pick up the TV in Port St Lucie FLWent back and forth with "Customer Care" , hardly ever the same personTold the Black Friday sale which was to start online minute after midnight, Thursday morning, November had actually (according to them) started on November 22nd and that was why the item was "out of stock"Going to file a complaint with the Federal Trade Commission for deceptive ad practicesGave them another chance and Walmart just says continue to check online for price and availability
WALMART AT RANCH ROAD HAS HORRIBLE SERVICE FIRST OFFThey do not have any clue what they are doingThey are rude and slow at workThere is never anyone to call on for helpI had on online order I needed to pick upI came four times and they never had my order readyI was late to school one day and late to work the next dayI spoke with different managers or assistant managersI've spoke with *** ***, *** in store and *** on THE PHONE Not one of those people helped me without having to raise my voice or talk to them like childrenIt was the WORST SERVICE I'VE EVER HAD IN A WALMART STORE I WILL NEVER EVER ORDER ANYTHING ONLINE OR GO IN THIS STORE AGAIN
ONLINE ORDER-
I ORDERED A DINNING TABLE PIECE SET IT STATED MY ORDER WAS DELIVERED, BUT WHEN I GOT HOME I SAW NO SUCH THINGSO WHEN I GO ONLINE THEY TELL ME THEY WILL SEND A REPLACEMENT(JUST FYI, I ORDERED A INCH TV I NEVER RECEIVED, THEY TRIED TO SEND A REPLACEMENTI ASKED FOR MY MONEY BACK BECAUSE IT WOULD TAKE ANOTHER WEEK TO RECEIVE MY TV.) INSTEAD OF WAITING FOR A REPLACEMENT, I asked for a refund and now I have to call the third party lender for a refundI THOUGHT IF I GOT IT FROM WALMART I SHOULD GET A REFUND FROM WALMARTTHAT IS THE BAD THING ABOUT THIRD PARTY LENDERSCUSTOMER SERVICE SUCKS
Walmart does not back their oudated junk batteries
I bought a Maxx 75N battery on 2/14/within a week it blew up acid everywhere under my hood and all overthe battery I took it back to Walmart where I had to wait an hour for them to test the obvious exploded battery I was given the same model in exchangeThe second battery has been nothing but problems after my truck warms up the battery needle drops to eleven volts,the alternator has been replaced with a bigger Amperage then OEM as this truck has all the options and this battery is not the correct battery it has left me having to jump it atleast times and completely died on 11/28/Where I am stuck again waiting for over an hour talked with managers to no resoloution
We were shopping in Walmart with kids around pm Thursday October 13th, and were directed to a checkout counter that was filthy and drenched in chicken juiceApparently her name is *** When I asked her to use another register she said no , so told her it's unfair and our kids had school in the am she insisted I couldn't use another counter and said "you dumb *** I will kick your *** ***" I asked other associates for her name and they looked at me with a blank stareWhen I spoke to *** the front manger she rollled her eyes and gave me dirty looksThis is very serious I I will file a police report also
When terms stated that the stores would accept price matching with Amazon themselves, not third party sellers on Amazon, the cashiers at Walmart would NEVER follow through with thisAfter contacting a manager he stated that I was correct in the fact that they do accept this site as a price matching candidateBut still, several time and have never succeeded
Consistant and terrible customer service in addition, now poor follow up or no follow up by managmentAmbivilent?
This is not the firsttime Ive had a problem with "tonya" who works in customer service?? I also noticed she is more helpful towrds blacks then whites? I informed Walmart compliant service about this and also the assist manager there ***", who reacted with "offense" towrds my complaint of reverse discrimination? never asked why or how or what happened she immediatley stated she was "offended" ...really I said if a white person reacted that way whne black person felt they were being discriminated agaisnt alll *** would break loose Anyway back to "tonya" I brought a car battery in for exchange per policy, and tomya LIED to me and said without a reciept she couldnt do anything for me?? I stated that you could just scan the item it had all the needed tags and bar code on it, she stated she could not, I then asked for a manger when "*** came and scanned the item whci s
I bought a hotspot card thinking it was a phone card, straight talk directed me to scratch the back.I didnt use it and neither company will exchange
I purchased a Straight talk card thinking it was a regular $phone card because it looks almost identical to regular phone cards and they're right next to each other.I called and was instructed to scratch the security film from the back by straight talkWhen I asked why it wasn't working we realized it was only for "hotspot" or "bring your own tablet"I have had an incident like this occur before at "Wal-Mart" when I was given the wrong card by an associate and when the error was realized the two companies-i.e"Straight talk" and "Wal-mart" cross-referenced with one another to handle the problemI am now being told by "Wal-Mart" that there's nothing they can do because the security film has been scratched offEven though I was instructed to do this by a "Straight talk" employee"Straight talk" is telling me that they cannot trans
I have travelled to many areas during my time in the military and the location at Hwy in Phenix City, AL has to be the absolute worst that I have ever visitedThe store is full of self-check out lanes and rarely has cashiers available to assistIt is as though they expect the customers to do the work for them for freeThe night shift customer service manager *** has to be the nastiest, most negative, ill spirited, unhelpful, and degrading manager I have ever dealt with in my lifeRather than her trying to assist customers that wish not to use a self check out, she would rather tell a customer she doesn't care if they shop there or not because she is going to get paid regardlessAnd this is the type of person Walmart has representing them! Almost every other Walmart that I have visited in any other location has at least one cashier available at all timesShe doesn't run her shift that wayI had an encounter with her on 4/29/in which she actually lied to another manager because she did not want to open a laneThis lady is not fit to a be a manager and Walmart should really consider the type of people they have representing them
This business has a sign behind the customer servers counter stating that they'll give money back within days of purchase with or without receipt.I've tried to return items without receipt a couple times, the first time I received a gift card, the second time the offered to exchange it for an item of equal or lesser value from the same departmentNeither of those cases did I get my money back
Called about a internet box, was told the wait to talk to a manger about this would be two hoursWent to the store and asked the *** (front end-yellow vest) who the store manager is...he refused to tell me and said he didn't know (such lies)Then *** called security and not *** *** the store managerAwful customer serviceDid he call security because I'm African American? I will be calling ethics at WM also to log complaint
I was on the Unlimited Talk Text and Data plan pay as you goPlan was change by Carrier to a Unlimited Talk and Text with limited Data with out my permissionBought a new phone and tried to go to Straight talk, but Family Mobile would not release my numberChanged and went to Verizon insteadI have been with Verizon thru the month of May after my plan expiredWalmart Family Mobile has just billed me for a pay as you go account for the month of May and for next month of JuneThey want me to pay $for no cell phone service when I am with *** Called to get this fixed They said that they would reduce the bill to $for no service while I am with another carrierThat is what I call theft with no servicePlain and simpleThey want me to pay for a prepaid account while I was and still am with another carrier.AlsoThey have $of mine that I added to the account for buying tunes or additional long distance charges,s ect, I am looking for a billing adjustment to a zero balanc
I was given excellent service with a returnThey are very helpful because it is a monitor of the huge amount of commerceI had the item for a month and I did not see that two sleeves of crackers of an in-store brand were not right at allTo see that something is correct is to safety and a trace of how the damage was done can be foundHow is it it was not on top and easy to see upon opening is a concernThe war is going through our foodThere is this repugnance attitude hiding in this manner and whomever it is does not know that it is to go through a screening when foundIt was obvious it was in the processing!!? I have never seen this type of damage beforeThis was bought and returned This is attrition to the commerceCommerce is hated and not easy to assume of when this tacky can get to just me hiding in a boxIf you see anything strange at all just start screaming it! The commerce must go back to peace timeThanks for the work on the shelvesI know it was hard for stock and I can tell trying to keep it clear to see this type of harass will not get to a domestic consumerI did not see this item on the self at all the week I found these two strange packages leftI hate the *** of not able to assume what I use to about buying food years ago
Extended Warranty not being full filled the way I was told it would be
I purchased a 3yr Protection Plan through your store (Walmart on Lakeside) for a Playstation I was told by the associate that if I had any problems with it within the 3yr extended warranty that I could bring it back to the store and exchange itI specifically asked the associate if I could just bring it back to the store and they would replace/exchange the productI am currently having a issue with my console and went to return/exchange it and was told by your supervisors ***, ***, and *** that I would have to go through the warranty company to get it fixed or replaced When I told them their associate said I could bring it backThey said that I was misinformed when in reality I was lied toI just want a exchange of this product and they said they couldn't help me when I told them what their associate said to me when I got the extended warrantyI just want to play my games and I know for a fact tha
I would not work at this Wal-Mart ever! They will fire you without any notice nor a legit reason whyThey accused me and three others of stealing but only laid off me and two others without reviewing the cameras above the register
I purchased a car battery from Walmart and it lasted less than a year they replaced it with one that lasted months and would replace it because I had already a return on one before I was informed by the store csm that they had some bad batteries to come through their store and maybe I had been sold two of them The assist manager walk to the auto center with me on my trip to the store and asked the dept manager what was the reason for the battery being dead he stated there was no working tested on site to let them know the reason so I was out of luck and need to purchase a new battery
I received a bill for 98.69, current charge and previous charge, this is wrong I always pay my bill each month The previous bill has no prove or fact to the amount due I only owe 49.35, and the company has not showed me proof of previous amount due, I records for payment
Product_Or_Service: ** /stylo/Family Moblie T mob;ie
Account_Number: XXX-XXX-XXXX
Today I needed to do some grocery shopping, usually I have someone to assist me as I have a service dog However, today I did not have that luxury So as I entered the Walmart in Cape Girardeau, MO, I was stopped by the door greeter and was told that dogs are not allowed in the store I expressed to the elderly woman that my dog is a service animal She then got a nasty attitude, told me to wait and told her supervisor that I had a dog When approached I again stated that she was a service animal and proceeded to inform them of ADA However I was still asked to leave
I have been having problems with the internet connection for three weeks with my phoneI called Wal-Mart family mobile customer service and they tried to trouble shoot the problem but the internet remained inactive, they told me they could be having trouble in my area.\A week later still no internet so I called Wal-Mart family mobile customer service again but this time I purchased a new phone thinking that was the problem, first customer service tried to connect the phone to the internet but it would not work I turned the phone off for about a hour and the internet still did not workThe customer service rep then told me that it was time to renew the plan, I was totally reluctant to renew the plan because I was not an advocate for the customer service of family mobile and I asked the customer service rep would the internet work and she said for sure.I renewed my plan and the internet still didn't workI was then told by another customer service rep that I needed to change the are
I attempted to purchase Canopy's at Walmart store #XXXXX as were advertised in the store for a price of $ This was not honored at checkout
On MAY 18, at approx hours, I attempted to buy (4) four canopies at Walmart, store number #XXXXX, At for an event I was attending this morningI took a picture of the advertisement that was in the store, then carried four of these canopies to the front of the store, and was told that the price was incorrect during checkoutI stated, the advertisement is not my fault and I would like the canopy's for the price as advertisedInitially, I was told they would not honor the advertisement and would give me only 10% off the non advertised price of $I did not accept this answer, however before I could speak another employee stated they would only honor (1) one canopy with the advertisement price of $AND this is the store policy
Since, I had an event to attend and had a schedule to keep, I could not entertain
I have visited this particular walmart times to enlarge a pictureall three times both machines have been downassociates dont seem to careI tried to complain at the store but the employee said it's best if I go to another walmart because the machines are always down
Started days before Black Friday sale trying to get a simple answer to whether or not the Vizio 43" TV would be available at $for purchase online at hours (Thursday morning) November Four persons in store at Loganville GA zip gave answers that flew in the face of Black Friday ad which I had already seenSeeking confirmation of my interpretation, I emailed ***@walmart.com with inquiryAfter several emails back and forth strewn with incompetence, ignorance of ad, and complete falsehoods I eventually got a response that yes indeed the item would be available at that timeGot online before midnight at the appointed time I attempted to purchase the itemClicking on item just sent you to another page where ALL the TVs were listed except the $one was not there (but it was available for $298)Tried that for minutes and nothingNext morning I got back on about AM and clicking on item sent you to the item which now was listed "out of stock"
I had wanted to order the TV online and have a relative pick up the TV in Port St Lucie FLWent back and forth with "Customer Care" , hardly ever the same personTold the Black Friday sale which was to start online minute after midnight, Thursday morning, November had actually (according to them) started on November 22nd and that was why the item was "out of stock"Going to file a complaint with the Federal Trade Commission for deceptive ad practicesGave them another chance and Walmart just says continue to check online for price and availability
WALMART AT RANCH ROAD HAS HORRIBLE SERVICE FIRST OFFThey do not have any clue what they are doingThey are rude and slow at workThere is never anyone to call on for helpI had on online order I needed to pick upI came four times and they never had my order readyI was late to school one day and late to work the next dayI spoke with different managers or assistant managersI've spoke with *** ***, *** in store and *** on THE PHONE Not one of those people helped me without having to raise my voice or talk to them like childrenIt was the WORST SERVICE I'VE EVER HAD IN A WALMART STORE I WILL NEVER EVER ORDER ANYTHING ONLINE OR GO IN THIS STORE AGAIN
ONLINE ORDER-
I ORDERED A DINNING TABLE PIECE SET IT STATED MY ORDER WAS DELIVERED, BUT WHEN I GOT HOME I SAW NO SUCH THINGSO WHEN I GO ONLINE THEY TELL ME THEY WILL SEND A REPLACEMENT(JUST FYI, I ORDERED A INCH TV I NEVER RECEIVED, THEY TRIED TO SEND A REPLACEMENTI ASKED FOR MY MONEY BACK BECAUSE IT WOULD TAKE ANOTHER WEEK TO RECEIVE MY TV.) INSTEAD OF WAITING FOR A REPLACEMENT, I asked for a refund and now I have to call the third party lender for a refundI THOUGHT IF I GOT IT FROM WALMART I SHOULD GET A REFUND FROM WALMARTTHAT IS THE BAD THING ABOUT THIRD PARTY LENDERSCUSTOMER SERVICE SUCKS
Walmart does not back their oudated junk batteries
I bought a Maxx 75N battery on 2/14/within a week it blew up acid everywhere under my hood and all overthe battery I took it back to Walmart where I had to wait an hour for them to test the obvious exploded battery I was given the same model in exchangeThe second battery has been nothing but problems after my truck warms up the battery needle drops to eleven volts,the alternator has been replaced with a bigger Amperage then OEM as this truck has all the options and this battery is not the correct battery it has left me having to jump it atleast times and completely died on 11/28/Where I am stuck again waiting for over an hour talked with managers to no resoloution
We were shopping in Walmart with kids around pm Thursday October 13th, and were directed to a checkout counter that was filthy and drenched in chicken juiceApparently her name is *** When I asked her to use another register she said no , so told her it's unfair and our kids had school in the am she insisted I couldn't use another counter and said "you dumb *** I will kick your *** ***" I asked other associates for her name and they looked at me with a blank stareWhen I spoke to *** the front manger she rollled her eyes and gave me dirty looksThis is very serious I I will file a police report also
When terms stated that the stores would accept price matching with Amazon themselves, not third party sellers on Amazon, the cashiers at Walmart would NEVER follow through with thisAfter contacting a manager he stated that I was correct in the fact that they do accept this site as a price matching candidateBut still, several time and have never succeeded
Consistant and terrible customer service in addition, now poor follow up or no follow up by managmentAmbivilent?
This is not the firsttime Ive had a problem with "tonya" who works in customer service?? I also noticed she is more helpful towrds blacks then whites? I informed Walmart compliant service about this and also the assist manager there ***", who reacted with "offense" towrds my complaint of reverse discrimination? never asked why or how or what happened she immediatley stated she was "offended" ...really I said if a white person reacted that way whne black person felt they were being discriminated agaisnt alll *** would break loose Anyway back to "tonya" I brought a car battery in for exchange per policy, and tomya LIED to me and said without a reciept she couldnt do anything for me?? I stated that you could just scan the item it had all the needed tags and bar code on it, she stated she could not, I then asked for a manger when "*** came and scanned the item whci s
I bought a hotspot card thinking it was a phone card, straight talk directed me to scratch the back.I didnt use it and neither company will exchange
I purchased a Straight talk card thinking it was a regular $phone card because it looks almost identical to regular phone cards and they're right next to each other.I called and was instructed to scratch the security film from the back by straight talkWhen I asked why it wasn't working we realized it was only for "hotspot" or "bring your own tablet"I have had an incident like this occur before at "Wal-Mart" when I was given the wrong card by an associate and when the error was realized the two companies-i.e"Straight talk" and "Wal-mart" cross-referenced with one another to handle the problemI am now being told by "Wal-Mart" that there's nothing they can do because the security film has been scratched offEven though I was instructed to do this by a "Straight talk" employee"Straight talk" is telling me that they cannot trans
I have travelled to many areas during my time in the military and the location at Hwy in Phenix City, AL has to be the absolute worst that I have ever visitedThe store is full of self-check out lanes and rarely has cashiers available to assistIt is as though they expect the customers to do the work for them for freeThe night shift customer service manager *** has to be the nastiest, most negative, ill spirited, unhelpful, and degrading manager I have ever dealt with in my lifeRather than her trying to assist customers that wish not to use a self check out, she would rather tell a customer she doesn't care if they shop there or not because she is going to get paid regardlessAnd this is the type of person Walmart has representing them! Almost every other Walmart that I have visited in any other location has at least one cashier available at all timesShe doesn't run her shift that wayI had an encounter with her on 4/29/in which she actually lied to another manager because she did not want to open a laneThis lady is not fit to a be a manager and Walmart should really consider the type of people they have representing them
This business has a sign behind the customer servers counter stating that they'll give money back within days of purchase with or without receipt.I've tried to return items without receipt a couple times, the first time I received a gift card, the second time the offered to exchange it for an item of equal or lesser value from the same departmentNeither of those cases did I get my money back
Called about a internet box, was told the wait to talk to a manger about this would be two hoursWent to the store and asked the *** (front end-yellow vest) who the store manager is...he refused to tell me and said he didn't know (such lies)Then *** called security and not *** *** the store managerAwful customer serviceDid he call security because I'm African American? I will be calling ethics at WM also to log complaint