I purchased a psfrom Walmart on 02/24/with Walmart protection plan years warranty called insurance through Walmart told me to go back Walmart
pswhite infinite warfare bundle 02/24/with a warranty it will not read any disc at all and will not download game called asurion they told me to go back to Walmart to change it tried it at different Walmart told me no I need to go back to asurion the Walmart asset supervisor would not call asurion are print a receipt out so I can send it to asurion so I'm try and call Walmart corporate and see if they can help I just want to exchange the psno money back nothing Walmart says it asurion says it Walmart back and fourth game
I purchased a TV for my grandma on 12/30/from Wal-mart, I get home set the tv up and it's not workingSo I take the tv back to the store in Valley Stream to exchange for a different one, stand on the return line for a hour to be told by an associate by the name of Peter that the tv should not have been stood to me because the actual cost of the tv is $more so if I want this tv I need to pay more moneyI asked for my money back and he told me he's not exchanging or giving me back my money and called me a loud mouth ***How professional is that? He's rude, disrespectful and should not be servicing the community with that time attitudeI'm very unhappy with the service and still have not gotten any answers from corporate on what I need to do with this broken tv
Return not accepted for Walmart Family Mobile SIM Activation Kit
I have been a customer on the Walmart Family Mobile (T-Mobile) Plan for yearsI recently purchased a Samsung phone which required a nano SIM cardMy current SIM card was too large, so I went to Walmart to purchase another SIM cardOn 09/28/the employee in the electronics department in the Danville Walmart (ST# XXXXX) responded to my request by giving me a in SIM Activation Kit that included a one-month *** plan (cost of item = + tax = = total)I stated that I already was enrolled in the Walmart Family Mobile plan and only needed the SIM cardHe replied that this product was the only thing that the store had to offer to rectify my problemI purchased the item, not knowing that it was non-returnableI assumed that as long as the package was sealed and the SIM card was not activated, I could return the itemHowever, after purchasing a SIM card a few days later (for about $8.00), I went
I cancelled my plan in January Received a final bill for the full amount for day of serviceI tried paying the bill online but since I am no longer a member my online account was eliminatedI called the number on the bill and was told I'd have to pay an extra $to pay it online or I could pay it in the WalMart store for an extra centsI went to WalMart this morning (2/28/16) to pay the bill & they were unable to access my account since it was closedThey called the toll-free number on the bill & was told they couldn't help without the dealer code & if they had that I would still be charged the $I got on the phone & talked to *** (he refused to give me his last name, said it was against company policy)He told me I should try going to another WalMart or go back to that one at a different time when someone else was workingWe got off the phone & I continued to talk with the customer service manager who tried to helpShe tried paying the bill at the register but wa
I used to work at this Walmart back in the automotive section and have always brought my cars in for tire work because of the pricesI have brought quite a few cars here and the service is getting worse and worseI went there on May 8th requesting a flat repair about 5pmI took note of how there were cars in the shopAll the bats were empty and the workers were sitting down relaxingI went inside asking for a tire repair which takes about min to doThe employees that were doing nothing behind the counter told me they couldn't do it because they are going to close at 7pm which was in hoursI asked again if they could check to see if they could get me in because I needed the cars tire repairedAnother employee instantly said no in a rude mannerI'm sick of going to this Walmart waiting hours for my car to get done, watching walmarts employees have rude attitudes towards customers, and sick of how lazy these employees are never wanting to do any workI will not be returning to this Walmart ever and will be sure to inform friends and family of the lack of customer service at this storeI definitely think management needs to do something about thisI am positive Walmart is losing income and service having lazy and rude employees
I would like to express my concern regarding the updated policies displayed by Walmart on their corporate site - http://corporate.walmart.com/policies They have apparently completely done away with their corporate price match policy so the consumer has now way of knowing what their policy is other than checking your local store How can Walmart not have a policy that all consumers can rely on?? Further, their new refund policy appears to give the store manager the final say on all refunds whether the customer has a receipt or not and appears to be inconsistent with other policies such as their time frame policy It is my opinion Walmart has gone from bad to totally unacceptable with respect to their polices and customer service
Bought broken merchandise at Eureka, CaWalmartDidn't even leave the parking lot before going back in with itStore refused to refund or exchangeBe very careful shopping at WalmartBad businessThieves
I recently purchased a Samsung JSky Pro phone on August 15, I never received an email showing my purchase I called two days later on Aug 17, and found out it was cancelled because I changed my email address from the last time I purchased a product from Walmart online in I was told I typed in an incorrect/misspelled email address which is my faultI was told to go reorder I then reordered with the correct email address and received an email showing my purchaseI then received another email address showing my purchase was cancelled I called again and they informed me that even know the email is valid it is still different than the email I used in 2017, disregarding the purchase on Aug I was told that if your email address is changed that they have to verify it is valid before allowing a purchaseWhy wouldn't they just send a verification email then? The Customer service rep told me she would notify the verification department and get it fixed She then told me to order again no earlier than minutes and no more than 24hrs I did just that and once again my purchase was later cancelled I called back again and spoke with a rep plus the Supervisor The supervisor said once an email address is changed it takes up to days to verify I asked her why the rep told me to reorder again using the email address she was going to have the verification team fix The supervisor told me that it was necessary to reorder again even though it would have been cancelled so the verification team could complete their work How does this make sense? If they told me this I wouldn't have bothered going thru the process againI then told the supervisor that I was going to file a complaint and she hung up on me Very poor customer service and verification procedures I then just went to a local walmart store and purchased a prepaid LG Stylo phone When I got home I found the stylus was missing I then had to go back and return the item This is not the first time for missing parts I have purchased many Mainstay products and more than a few have had missing items making me return the product I go to Walmart for everything but at this point in my life I am contemplating never returning I am not rich by any means but can afford spending a little more money if I went to Target instead It would be worth paying more instead of dealing with all the hassles
Product upc XXXXXXXXXXX advertised in-store for $It rang up for $and the Leesburg, FL Wal-Mart refused to honor it
I do have photos of reciept and the large display that the product was advertised on
Would not let me return an item and get my money back because I did not have the same temporary bank card I used a few days before to make the purchaseNot even after I tried to provide identification and the product was unopened and had not been tampered with and the customer service lady opened it herself and took the tape offAlso the manager *** and *** were rudeAfter realizing I would not get my money back I decided to go ahead and use the product and it didn't even work
Product_Or_Service: Black + Decker Dustbuster
On November went to store Wal-Mart drive Winchester vacation op# XXXXXX te# tr# XXXXX purchased several items but was charged twice for ie
Dreambone XXXXXXXXXXXX for $and I have requested several times it be refunded with no response from this storeI want refunded mailed to my home address
I don't buy extended warranties because I don't like the hassle that goes with themBut when the cashier at the Crystal Lake store tried to sell it to me I said "no I don't like them because you have to call a number then ship your product and it's not worth itThey then told me no problem you just bring it back here with your receipt and they will take care of you hereI then asked are you sure which company do they use for the warrentyThey said they don't it's just fine hereWhen my item broke I went back to my Walmart to exchangeThis is where my expirence was terribleThe lady at the counter had an attitude right awayShe was very short with her questions and very combativeI handed her my receipt and she told my oh this is too old you can't return itI told her look at the receipt again I bought a two year warrantyShe then said oh then you have to call the manufacturerI said why do I have to call the manufacture when I bought a plan from WalmartShe then was that's how it works I can't help youI asked for her managerWhen he came over he was nice but the only suggestion he had was for me to go to the Walmart from where I bought it from and return it thereThe Walmart I got it from was min away why could I just get this taken care of right here if they are just going to do it thereI told him I was not going to drive all the way there when this is the same storeI then talked to the store managerShe was also nice and polite but had no idea how the warranty even workedShe pulled out the brochure which I should have gotten in the first place and told me I just have to call this number but then couldn't even find the number to callSo now I had a brochure that told me nothing and a"store manager" with no solutionI then teexplain to her about how I was lied to when I bought this and I should not be held responsible for either bad training or a sales associate with pressure to sell these plans at any costShe then also said that it wasn't her store that sold it so I should go to the Walmart where I got it fromMaybe a good thing would have been for her to call the other store to see what they would do so maybe I wouldn't waste my timeMaybe the next time I'll just do what the scammers do and just bring it in with no teceipt at all and get there store creditLesson learned for trying to do things the right and honest wayThanks for nothing Walmart
I used their savings catcher product all year long to save up money to shop for Christmas The time came to redeem my reward dollars and there were system issues I could not redeem my rewards I sent an email, waited for days, and received NO response I called customer service and waited on hold for min only to be told that they could not help, but I could call be later when a supervisor was there and maybe they could help me I called back later and waited another min on hold only to be told that they could not help me redeem my rewards either because it was a system issue and there was nothing they could do I would have to wait up to days for the system issue to resolve itself This is not customer service I will not be able to redeem my reward dollars to use them for Christmas shopping It shouldn't take days to fix an issue that is on your end You shouldn't advertise a reward and then have no way to resolve an issue
Returns policy on corporate website lists exclusions to returnsThere is a list of specific electronics - a television is not on the list!
On June 16, 2016, my mother and I went to the Lonoke, Arkansas Walmart to purchase a television for my daughterMy mother specifically wanted it bought at Walmart so that returns would be simple in the event of a problemThe cable plug on the television came out of it today so it will no longer hook to the cable systemI went online to the corporate website to make sure my mother was right about having days return/exchange policyThe policy is too long to type out but I do have a picture that plainly shows today's date, the website, and the part pertaining to exclusionsThere is a list of electronics that are only allowed to be exchanged/returned for daysTelevisions are NOT on the listThe person at 1-800-Walmart first told me that the tv I had could not be exchanged because it was a smart tv which makes it a computer but then dec
On Sunday, Oct8, I purchase a Hisense 43' tvOpened the box on Monday, Oct9, to find that the tv screen was dirty with damageI went back to the store on Monday, Octto return for another tv and was told by the manager that the box with the tv the I purchased for $plus tax was purchased in March I explained again the date that I purchased the tv along with receipt that and the manager told me that there was nothing they could do without further investigationI called walmart.com only to be told that they could not over rule what the store manager had told meI explained to them that I did not want my money back I only wanted a tvI also asked them to run the tape from the purchase to see that it was purchased the day that the receipt statedI went on to say if I could not get another tv that I wanted my money back and I would take my business elsewhere after being a loyal customer for many yearsAfter a little more investigation the managers found that the tv in the box was not a 43' but a 40' and it was purchased in Virginia, Beach with the box being checked in and out several timesI was then informed that the AP manager (I believe that's what he addressed himself as) would allow me to get another tv because there was a mistake on the stores partAs a loyal customer for many, many years I did not expect to be told bluntly that there was nothing they could do for me nor did I wanted to hear walmart.com to tell me that they could not over rule what the store said especially since I had produced a receipt and used a giftcard from walmart savings catcher attached to my name, my debit card and cashI am furious at the service that was rendered to me as a loyal customerI will reach out to the Revdex.com and write a review on Yelp and anywhere else to let loyal customers as myself know about the horrific ordeal I had to go through
I purchased a DVD and the case was empty
On September 2018,I purchased a DVD for at the WEST 11th store in Eugene, OregonA day after I purchased the item I opened it and the DVD case was emptyI have the receipt for it, but It makes no difference because I don't have a product as proof.The transaction number is XXXXX and the item number is XXXXXXXXXXXXI purchased this DVD with a Mastercard debit cardThe operator number is
XXXXXX
I bought a phone at the Walmart in Sikeston, MO in I purchased a two year plan on the phone In 2/2018, the phone was crackedI contacted them and they told me they didn't have that phone available They told me I had to pay $for shipping and handling to ship the cracked phone back to them I sent them the money and they received the phone I asked if I could go to the store and get a new phone and they told me no They told me they had to send it from their facility They told me they would send me a refund and I would receive it in days I haven't received a refund yet I called them days later and they told me they sent it out They told me they would send it out again and it would take days I asked for a manager and they told me they couldn't do anything else I spoke with them last week and they told me there was nothing they could do about it because they sent the check
Walmart does not back their oudated junk batteries
I bought a Maxx 75N battery on 2/14/within a week it blew up acid everywhere under my hood and all overthe battery I took it back to Walmart where I had to wait an hour for them to test the obvious exploded battery I was given the same model in exchangeThe second battery has been nothing but problems after my truck warms up the battery needle drops to eleven volts,the alternator has been replaced with a bigger Amperage then OEM as this truck has all the options and this battery is not the correct battery it has left me having to jump it atleast times and completely died on 11/28/Where I am stuck again waiting for over an hour talked with managers to no resoloution
To whom it may concern,
Last night around o'clock pm PST I was shopping at a Walmart store, located at: Outlet Collection Way, Auburn, WA I had to use the restroom and upon trying to wash my hands I was scalded by the water from the sinkA friend of mine who was there was using another sink in the same restroom and had the same experienceThen we went to find an associate to tell them that we had both been burned trying to wash our hands in the rear bathroomWhen we found the store associate, Rachael, she infromed us that other employees and customers had the same complaintWell we asked her if we could speak to a manager she promptly found an assistant manager for us to speak toThis assistant manager then had us speak to a store managerThe store manager informed us that they knew it was a problem and that a contractor had been to the store to access the problem and said that the water would be hot for at least another hoursWe then inquired as to why there were not any signs posted to caution customers that they would get burned if they used the sinks or why they did not close off the restroom entirely and they said they didn't have a reason
So we left the store, having been burned to go home and ice our handsThis was a most unpleasent experience, one that could have been preventedAll I can think is that it could have been a child or someone who could not communticate that there was a problem and the issue may have been way more severeAnd the fact that everyone just brushed it off as a non-issue is of even more concernThe childrens sink in the restroom was just as hot as all the other sinks in restroomThis could have very easily been a much more serious incident
We were not offered any first aid after the incident, no report was taken, and we were not given any infomation about whom we should contact to have the issue resolvedAs a frequent customer at this particular store and many others, I am very concerned and angry about how the entire situation was handledAs I said before, we were very lucky that we acted quickly and were not more severly injured and that there were no children involved
Thank you
***
I purchased a psfrom Walmart on 02/24/with Walmart protection plan years warranty called insurance through Walmart told me to go back Walmart
pswhite infinite warfare bundle 02/24/with a warranty it will not read any disc at all and will not download game called asurion they told me to go back to Walmart to change it tried it at different Walmart told me no I need to go back to asurion the Walmart asset supervisor would not call asurion are print a receipt out so I can send it to asurion so I'm try and call Walmart corporate and see if they can help I just want to exchange the psno money back nothing Walmart says it asurion says it Walmart back and fourth game
I purchased a TV for my grandma on 12/30/from Wal-mart, I get home set the tv up and it's not workingSo I take the tv back to the store in Valley Stream to exchange for a different one, stand on the return line for a hour to be told by an associate by the name of Peter that the tv should not have been stood to me because the actual cost of the tv is $more so if I want this tv I need to pay more moneyI asked for my money back and he told me he's not exchanging or giving me back my money and called me a loud mouth ***How professional is that? He's rude, disrespectful and should not be servicing the community with that time attitudeI'm very unhappy with the service and still have not gotten any answers from corporate on what I need to do with this broken tv
Return not accepted for Walmart Family Mobile SIM Activation Kit
I have been a customer on the Walmart Family Mobile (T-Mobile) Plan for yearsI recently purchased a Samsung phone which required a nano SIM cardMy current SIM card was too large, so I went to Walmart to purchase another SIM cardOn 09/28/the employee in the electronics department in the Danville Walmart (ST# XXXXX) responded to my request by giving me a in SIM Activation Kit that included a one-month *** plan (cost of item = + tax = = total)I stated that I already was enrolled in the Walmart Family Mobile plan and only needed the SIM cardHe replied that this product was the only thing that the store had to offer to rectify my problemI purchased the item, not knowing that it was non-returnableI assumed that as long as the package was sealed and the SIM card was not activated, I could return the itemHowever, after purchasing a SIM card a few days later (for about $8.00), I went
I cancelled my plan in January Received a final bill for the full amount for day of serviceI tried paying the bill online but since I am no longer a member my online account was eliminatedI called the number on the bill and was told I'd have to pay an extra $to pay it online or I could pay it in the WalMart store for an extra centsI went to WalMart this morning (2/28/16) to pay the bill & they were unable to access my account since it was closedThey called the toll-free number on the bill & was told they couldn't help without the dealer code & if they had that I would still be charged the $I got on the phone & talked to *** (he refused to give me his last name, said it was against company policy)He told me I should try going to another WalMart or go back to that one at a different time when someone else was workingWe got off the phone & I continued to talk with the customer service manager who tried to helpShe tried paying the bill at the register but wa
I used to work at this Walmart back in the automotive section and have always brought my cars in for tire work because of the pricesI have brought quite a few cars here and the service is getting worse and worseI went there on May 8th requesting a flat repair about 5pmI took note of how there were cars in the shopAll the bats were empty and the workers were sitting down relaxingI went inside asking for a tire repair which takes about min to doThe employees that were doing nothing behind the counter told me they couldn't do it because they are going to close at 7pm which was in hoursI asked again if they could check to see if they could get me in because I needed the cars tire repairedAnother employee instantly said no in a rude mannerI'm sick of going to this Walmart waiting hours for my car to get done, watching walmarts employees have rude attitudes towards customers, and sick of how lazy these employees are never wanting to do any workI will not be returning to this Walmart ever and will be sure to inform friends and family of the lack of customer service at this storeI definitely think management needs to do something about thisI am positive Walmart is losing income and service having lazy and rude employees
I would like to express my concern regarding the updated policies displayed by Walmart on their corporate site - http://corporate.walmart.com/policies They have apparently completely done away with their corporate price match policy so the consumer has now way of knowing what their policy is other than checking your local store How can Walmart not have a policy that all consumers can rely on?? Further, their new refund policy appears to give the store manager the final say on all refunds whether the customer has a receipt or not and appears to be inconsistent with other policies such as their time frame policy It is my opinion Walmart has gone from bad to totally unacceptable with respect to their polices and customer service
Bought broken merchandise at Eureka, CaWalmartDidn't even leave the parking lot before going back in with itStore refused to refund or exchangeBe very careful shopping at WalmartBad businessThieves
I recently purchased a Samsung JSky Pro phone on August 15, I never received an email showing my purchase I called two days later on Aug 17, and found out it was cancelled because I changed my email address from the last time I purchased a product from Walmart online in I was told I typed in an incorrect/misspelled email address which is my faultI was told to go reorder I then reordered with the correct email address and received an email showing my purchaseI then received another email address showing my purchase was cancelled I called again and they informed me that even know the email is valid it is still different than the email I used in 2017, disregarding the purchase on Aug I was told that if your email address is changed that they have to verify it is valid before allowing a purchaseWhy wouldn't they just send a verification email then? The Customer service rep told me she would notify the verification department and get it fixed She then told me to order again no earlier than minutes and no more than 24hrs I did just that and once again my purchase was later cancelled I called back again and spoke with a rep plus the Supervisor The supervisor said once an email address is changed it takes up to days to verify I asked her why the rep told me to reorder again using the email address she was going to have the verification team fix The supervisor told me that it was necessary to reorder again even though it would have been cancelled so the verification team could complete their work How does this make sense? If they told me this I wouldn't have bothered going thru the process againI then told the supervisor that I was going to file a complaint and she hung up on me Very poor customer service and verification procedures I then just went to a local walmart store and purchased a prepaid LG Stylo phone When I got home I found the stylus was missing I then had to go back and return the item This is not the first time for missing parts I have purchased many Mainstay products and more than a few have had missing items making me return the product I go to Walmart for everything but at this point in my life I am contemplating never returning I am not rich by any means but can afford spending a little more money if I went to Target instead It would be worth paying more instead of dealing with all the hassles
Product upc XXXXXXXXXXX advertised in-store for $It rang up for $and the Leesburg, FL Wal-Mart refused to honor it
I do have photos of reciept and the large display that the product was advertised on
Would not let me return an item and get my money back because I did not have the same temporary bank card I used a few days before to make the purchaseNot even after I tried to provide identification and the product was unopened and had not been tampered with and the customer service lady opened it herself and took the tape offAlso the manager *** and *** were rudeAfter realizing I would not get my money back I decided to go ahead and use the product and it didn't even work
Product_Or_Service: Black + Decker Dustbuster
On November went to store Wal-Mart drive Winchester vacation op# XXXXXX te# tr# XXXXX purchased several items but was charged twice for ie
Dreambone XXXXXXXXXXXX for $and I have requested several times it be refunded with no response from this storeI want refunded mailed to my home address
I don't buy extended warranties because I don't like the hassle that goes with themBut when the cashier at the Crystal Lake store tried to sell it to me I said "no I don't like them because you have to call a number then ship your product and it's not worth itThey then told me no problem you just bring it back here with your receipt and they will take care of you hereI then asked are you sure which company do they use for the warrentyThey said they don't it's just fine hereWhen my item broke I went back to my Walmart to exchangeThis is where my expirence was terribleThe lady at the counter had an attitude right awayShe was very short with her questions and very combativeI handed her my receipt and she told my oh this is too old you can't return itI told her look at the receipt again I bought a two year warrantyShe then said oh then you have to call the manufacturerI said why do I have to call the manufacture when I bought a plan from WalmartShe then was that's how it works I can't help youI asked for her managerWhen he came over he was nice but the only suggestion he had was for me to go to the Walmart from where I bought it from and return it thereThe Walmart I got it from was min away why could I just get this taken care of right here if they are just going to do it thereI told him I was not going to drive all the way there when this is the same storeI then talked to the store managerShe was also nice and polite but had no idea how the warranty even workedShe pulled out the brochure which I should have gotten in the first place and told me I just have to call this number but then couldn't even find the number to callSo now I had a brochure that told me nothing and a"store manager" with no solutionI then teexplain to her about how I was lied to when I bought this and I should not be held responsible for either bad training or a sales associate with pressure to sell these plans at any costShe then also said that it wasn't her store that sold it so I should go to the Walmart where I got it fromMaybe a good thing would have been for her to call the other store to see what they would do so maybe I wouldn't waste my timeMaybe the next time I'll just do what the scammers do and just bring it in with no teceipt at all and get there store creditLesson learned for trying to do things the right and honest wayThanks for nothing Walmart
I used their savings catcher product all year long to save up money to shop for Christmas The time came to redeem my reward dollars and there were system issues I could not redeem my rewards I sent an email, waited for days, and received NO response I called customer service and waited on hold for min only to be told that they could not help, but I could call be later when a supervisor was there and maybe they could help me I called back later and waited another min on hold only to be told that they could not help me redeem my rewards either because it was a system issue and there was nothing they could do I would have to wait up to days for the system issue to resolve itself This is not customer service I will not be able to redeem my reward dollars to use them for Christmas shopping It shouldn't take days to fix an issue that is on your end You shouldn't advertise a reward and then have no way to resolve an issue
Returns policy on corporate website lists exclusions to returnsThere is a list of specific electronics - a television is not on the list!
On June 16, 2016, my mother and I went to the Lonoke, Arkansas Walmart to purchase a television for my daughterMy mother specifically wanted it bought at Walmart so that returns would be simple in the event of a problemThe cable plug on the television came out of it today so it will no longer hook to the cable systemI went online to the corporate website to make sure my mother was right about having days return/exchange policyThe policy is too long to type out but I do have a picture that plainly shows today's date, the website, and the part pertaining to exclusionsThere is a list of electronics that are only allowed to be exchanged/returned for daysTelevisions are NOT on the listThe person at 1-800-Walmart first told me that the tv I had could not be exchanged because it was a smart tv which makes it a computer but then dec
On Sunday, Oct8, I purchase a Hisense 43' tvOpened the box on Monday, Oct9, to find that the tv screen was dirty with damageI went back to the store on Monday, Octto return for another tv and was told by the manager that the box with the tv the I purchased for $plus tax was purchased in March I explained again the date that I purchased the tv along with receipt that and the manager told me that there was nothing they could do without further investigationI called walmart.com only to be told that they could not over rule what the store manager had told meI explained to them that I did not want my money back I only wanted a tvI also asked them to run the tape from the purchase to see that it was purchased the day that the receipt statedI went on to say if I could not get another tv that I wanted my money back and I would take my business elsewhere after being a loyal customer for many yearsAfter a little more investigation the managers found that the tv in the box was not a 43' but a 40' and it was purchased in Virginia, Beach with the box being checked in and out several timesI was then informed that the AP manager (I believe that's what he addressed himself as) would allow me to get another tv because there was a mistake on the stores partAs a loyal customer for many, many years I did not expect to be told bluntly that there was nothing they could do for me nor did I wanted to hear walmart.com to tell me that they could not over rule what the store said especially since I had produced a receipt and used a giftcard from walmart savings catcher attached to my name, my debit card and cashI am furious at the service that was rendered to me as a loyal customerI will reach out to the Revdex.com and write a review on Yelp and anywhere else to let loyal customers as myself know about the horrific ordeal I had to go through
I purchased a DVD and the case was empty
On September 2018,I purchased a DVD for at the WEST 11th store in Eugene, OregonA day after I purchased the item I opened it and the DVD case was emptyI have the receipt for it, but It makes no difference because I don't have a product as proof.The transaction number is XXXXX and the item number is XXXXXXXXXXXXI purchased this DVD with a Mastercard debit cardThe operator number is
XXXXXX
I bought a phone at the Walmart in Sikeston, MO in I purchased a two year plan on the phone In 2/2018, the phone was crackedI contacted them and they told me they didn't have that phone available They told me I had to pay $for shipping and handling to ship the cracked phone back to them I sent them the money and they received the phone I asked if I could go to the store and get a new phone and they told me no They told me they had to send it from their facility They told me they would send me a refund and I would receive it in days I haven't received a refund yet I called them days later and they told me they sent it out They told me they would send it out again and it would take days I asked for a manager and they told me they couldn't do anything else I spoke with them last week and they told me there was nothing they could do about it because they sent the check
Walmart does not back their oudated junk batteries
I bought a Maxx 75N battery on 2/14/within a week it blew up acid everywhere under my hood and all overthe battery I took it back to Walmart where I had to wait an hour for them to test the obvious exploded battery I was given the same model in exchangeThe second battery has been nothing but problems after my truck warms up the battery needle drops to eleven volts,the alternator has been replaced with a bigger Amperage then OEM as this truck has all the options and this battery is not the correct battery it has left me having to jump it atleast times and completely died on 11/28/Where I am stuck again waiting for over an hour talked with managers to no resoloution
To whom it may concern,
Last night around o'clock pm PST I was shopping at a Walmart store, located at: Outlet Collection Way, Auburn, WA I had to use the restroom and upon trying to wash my hands I was scalded by the water from the sinkA friend of mine who was there was using another sink in the same restroom and had the same experienceThen we went to find an associate to tell them that we had both been burned trying to wash our hands in the rear bathroomWhen we found the store associate, Rachael, she infromed us that other employees and customers had the same complaintWell we asked her if we could speak to a manager she promptly found an assistant manager for us to speak toThis assistant manager then had us speak to a store managerThe store manager informed us that they knew it was a problem and that a contractor had been to the store to access the problem and said that the water would be hot for at least another hoursWe then inquired as to why there were not any signs posted to caution customers that they would get burned if they used the sinks or why they did not close off the restroom entirely and they said they didn't have a reason
So we left the store, having been burned to go home and ice our handsThis was a most unpleasent experience, one that could have been preventedAll I can think is that it could have been a child or someone who could not communticate that there was a problem and the issue may have been way more severeAnd the fact that everyone just brushed it off as a non-issue is of even more concernThe childrens sink in the restroom was just as hot as all the other sinks in restroomThis could have very easily been a much more serious incident
We were not offered any first aid after the incident, no report was taken, and we were not given any infomation about whom we should contact to have the issue resolvedAs a frequent customer at this particular store and many others, I am very concerned and angry about how the entire situation was handledAs I said before, we were very lucky that we acted quickly and were not more severly injured and that there were no children involved
Thank you
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Was accused of changing prices How can an average customer change a price on a product in their computer system????