energy consumption and bill DOUBLED No explanation, but the same HEAT and APPLIANCES Still does not add up to doubling my bill!
Never in my life has my bill or usage doubled even in the colder months! Representatives spoke to me like I've never used heat before or had appliances I understand bill or consumption being higher, but definitely no way in doubling!!! Went from to 2194, just read it yesterday and so far used and reading is usually between 10th-12th
I COME HOME TO DISCOVER MY LIGHTS OFF 5/I PAID MY *** ON 5/THROUGH MY BANK $I CALLED DUKE ENERGY I CALLED DUKE ENERGY TO ASK WHY MY LIGHTS WERE TURNED OFF THEY SAID THEY NEVER RCV'D MY PAYMENTI DISAGREED BUT I WENT AHEAD A MADE ANOTHER PAYMENTI CALLED MY BANK AND THEY TOLD ME DUKE ENERGY GOT PAYMENT ON THE 16TH SO MY LIGHT WHERE TURNED OFF FOR NO REASON THEY REQUIRED ANY ADDITIONAL UNNECESSARY PAYMENT IN ORDER TO GET MY LIGHTS BACK ONI EXPLAINED TO THEM MY MOTHER JUST GOT OUT OF THE HOSPITAL ON SUNDAY AND SHE IS CURRENTLY WITH ME AND I NEEDED LIGHT ON ASAP AS SHE IS ON A BREATHING MACHINEI SPOKE WITH REPS THEY BOTH HAD NONCHALANT ATTITUDES.I HAVE OVER PAID AND I DO EXPECT MY FUNDS BACK WITH ALL FEES RETURNEDI SPOKE WITH SUPERVISOR TENEA EXT#AND EMAILED A SNAP SHOT OF MY ACCOUNT SHOWING FUNDS WHERE TAKEN FROM MY ACCTIT TOOK 3-4HRS FOR MY LIGHTS TO BE TURNED BACK ON
Product_Or_Service: ELECTRIC COMPANY
Power shut off 10am no warningNo noticeNo call or emailPaid bill and reported at 1033amStill no power over hours later
I was away all week on vacation forgot or just missed the billFirst time everThey just shut off my power without warning of any kindNo phone calls not a knock at the door, no call text or email I immediately run to make a payment within a half hour of this, call it in and provide the receipt number at 1033am 11/It is now 6pm..and I am still without powerIts hot, I havent been able to cook anything the entire day! Despite right after calling in my payment and being told there are plenty of techs in the area and it shouldnt be more than a few hours...yet over hours later its 80+ degrees
I had Solar panels installed on my roof by TeslaI can not turn the solar system on until Duke Energy swaps out my current meter for a bi-directional meterI received an email from Duke Energy on 10/18/The letter stated that Duke received ALL required documentation required by them to swap the meterThe letter states it will take approximately business daysThe business days has come and goneI called the smart energy department on 10-19-and was told "The letter states days but it usually only takes 2-business days." On 10/23/18, a Duke Energy pitruck pulled up in front of my homeI was happy to see that they came out so quicklyHowever, the driver got out of the truck, looked up the solar panels, and nodded his head and said "I'm here to switch your meter but I see you have solarI don't have that kind of meterI will go back and tell them you need a bi-directional meter." As of today, 11/3/I still cannot turn on my solar
Product_Or_Service: Bi-
advertisement for helping the consumerMaking reading from the metersCharging people for energy they are not usingRefusing to inspect
I live alone and I am rarely homeAll my lights are off and all my lights are ledMy ac stays at and is off most of the dayI never use heatDuke refuses to come out to check my meterThey always Give me excusesMy Bill is a month and it only started like this when it got cold out and never dropsI have had my apartment checked by an electrician and no issues were foundI even turn off my breakers when I go to workDuke keeps charging me no matter what I do
After years of on time impeccable and loyal payment history, I had an unusual occurrence happen, which in turn led to my power being disconnected without my knowledge, and while my children were at home sleeping during a 100+ degree day.If that is not bad enough, I am now being charged a "Deposit" on my account, which is almost the size of a Mortgage payment, on top of my already extremely high energy bill.additionally, they will not allow me any " extra time" to come up with this payment, since it is a "deposit on my account"
Product_Or_Service: Electric Power
Duke Energy sent me a past due notice threatening to shut off my power *** even though I paid the *** the date it was due
I called to discuss this and was told that this letter was generated automaticallyIt is a violation to send a past due notice to a customer who paid their *** on timeIf this is indeed a system generated letter, you may want to consider a system enhancement that looks at when payments are initiated and not when they are processed in your systemI'm sure this is a rampant problem with Duke Energy and I'm going to do everything I can to shed light on this problem
Complaint of Billing Practices
Account number: XXXXX-XXXXX
Billing Period for December 31st
Owed Amount: $
In February of I went on their budget billing program, not realizing that I would be budgeted for the following year's billI didn't move into said house until Jan 7, How could they budget bill me, if I hadn't been in this house for a year, yetBy looking at the previous year, even though I was not living here, someone else was I just recently came to understand that they were billing ME, based off of what someone else's bills were for the previous year How is this even legal? How was I even allowed to do budget billing? They have it set up so that you can sign up online and there is no one to say STOP and read before signing up! No one to explain to you what will happen once you sign upNo one that tells you, if you have not lived here for the year prior you will be billed according to the prior person's billNo one telling you that if you come off
A fraudulent item was placed on my credit report by a Duke Energy whom I had never heard of until I got an alert on my credit report through a Bull City FinancialI filed a dispute with Experian to investigate and the result was the item outcome is: Deleted/Removed from my credit reportI received the proof on November 9, The report #XXXXXXXHere it is days later and the fraudulent item was again placed on my credit reportThis time through a Helvey and Associates whom I also had never heard of until the alert on my credit reportJust because Duke Energy changes collection agencies does not bring about validityI gave thirty (30) days to remove the fraudulent item before and it was removed/deletedBecause it has been deleted/removed before I am only giving five (5) days to remove/deleteIf its removed/deleted this time and Duke Energy finds some other entity again to place fraudulent items then I am filing for punitive damages in the amount of five (5) thousand dollars
Due to Hurricane Irma I have been without power in the Florida heat for seven daysDuke has not been forthcoming with honest informationThey took three days to address the issues and provided websites and numbers to call that do not work properlyThere is electricity all around me but they can't tell me why we are not restoredThe company has repeatedly deleted information off social media and lieing about itThey has set restorations times and have missed one deadline alreadyI have pets and I am heat sensitiveThey were not prepared for this hurricane and their lack of communication is endangering people's livesThe mayor of Pinellas County Florida has blasted their lack of preparation and communicationThis was a cat 1/if they can't restore power in days from that I am afraid of a larger storm hits what the wait for power will be thenThey also sent out estimated bills when we have no power that we're grossly over estimatedThat is adding insult to injury they do n
Bill paid and debt collectors harassing me
I recently moved to Missouri in December Duke failed to update and send the proper amount for my final bill I received one for over $and another for over $or so that I had paid but the final bill read over $ I was waiting for Duke to correct the bill and send me the appropriate amount to close out the bill Instead, they sent the information less than days to a debt collector (Datamax) that continues to harass me today and they state that Duke is telling them it is not paid and that it is going on my credit I have always paid my bills and several times, Duke had erroneously overcharged me over the years but I didn't file a complaint with the Florida AG, I should haveDuke has their payment and has not properly recorded it I even spoke with a lady last week that noticed the payment and it had not been appliedIf this isn't cleared up, you can expect a visit from me and I will pursue legal action because now
I had processed a payment using their online portal, on October 10th or 11thThe oaymebt did not go though, it did not process out of my bank account (that I did not check until tonight, 10/27/16) and my power was shut off.I paid the bill, but got told by a supervisor (Crystal) that I was going to be charged the reconnection fee as I admitted to knowing my bill wasn't paid through my bank accountThe same account I checked while I was on hold waiting to speak to a supervisorShe was very rudeThis type of customer service is unacceptableThis is the first time my account has been disconnected, and I felt as though I got treated as though this happens all the timeI do not feel as though it is fair I am going to be billed a reconnection fee
At the beginning of August we had a solar energy system installed by solar city They did everything correct including informing us that we could not turn on the system until Duke installed the new meter and informed us we could switch it on It took over a month before we received said notice from Duke (even with the approach of a hurricane which we could have used said system for) On September 19th Duke left a door card indicating they had replaced the meter and we could turn on our system We received our September bill and paid it, the October bill seemed low but we thought that was Duke catching up from the power outage from said hurricane the month before again paying what was billed The next bill we received (came with a December due date) it was fully apparent that something was wrong, our bill was more than it had been without the solar (ever) and a few days after receiving it we received another with an even higher amount due with a different due date We noticed this
I have been without power for daysDuke energy came to my apartment complex days ago and only have power to half of the complex while the remainder have yet to get theirs turn back on
We have not seen any Duke energy trucks come thru since thenI have had to throw away food and been left in misearble hit temperatures that soar to the 90'sTheir lack of communication with the linemen in the field has caused the dates for restoration to be pushed back day after dayThey've promised a September and 17th restoration date for the remaining counties of central Florida but I honestly do not believe them
Some one needs to be held accountable for this disgraceful lack of concern from paying customers of this poorly managed company
Our family rented a home for a year long recovery from major surgery our son underwentThe home owners went to great lengths to move out early so our family could move inOur son had surgery on Wednesday the 13th of JulyThe movers moved our entire life into the new home on Thursday the 14thFamily arrived from out of town on Friday 15th to help my family move, unpack, cook meals etcthe same day DUKE ELECTRIC came to disconnect service at the new home
See, there was a lapse in the disconnect and reconnect dates that was overlookedI had already made my deposit and the homeowner also demanded that they leave it onThe homeowner was actually onsite when this guy turned off the power He disconnected it anyway at 5:on a Friday with a house full of my family and pets
EVERYONE called DUKEI called themI spoke first to MichealHe explained that my order was a hookup order and he couldn't do anything until MondayI explained the entire situation and he just repeated
After six months of having an account with duke energy they want to charge me a deposit of $with no one told me when I made the account
Last month I double paid Duke energy but the second check was not covered from my account so they charged me a bounce check for $dollars extra which I paid them and after six months of having an account with duke energy they want to charge me a deposit of $with no one told me when I made the account
I had called Duke Energy just to simply ask for a few extra days to pay my bill in full on the 1st of DecI'm type Diabetic and disabled
They said no ...they would only extend day to Nov27...That will be too early for me..I just need until Dec1rstAs I stated above..I do not have the necessary funds to pay this billAll I want is to have an extension to Dec1stI will pay the entire bill on that dateI even offered to give them my debit number or bank info and they can automatically take it on that date when I get paidMy SSD (Dec1st) I informed them that I am disabled and I am also a type DiabeticI have to inject types of insulin x per dayand Insulin needs to be refrigerated...I made a simple error with my first paymentI wrote a check from a closed account, accidently...with which I didn't notice then I did pay the next bill with the past due amount with my regular SunTrust account...they did not even deposit it..they sent it back...so I know I am somewh
When you call about a situation with the electric in the community it takes them days to respondEvery person must call in the community before they even think of respondingTheir employees are very unprofessional and show total disrespect towards the customerWhen asked why our community is always last when the power goes out they reply it is deal with itWe don't have any employees that work for Duke electric in our community or any of their executives or I am sure it would not be last every timeWe wanted to be treated equally
my mothers account was put into my sisters name and needs to be put in my name because I am power of attorney
my mother shelly wallace had a stroke in september of my sister put my moms account in her namei am the only power of attorney for our mother, and am the only one who has provided proper documentation to control her accountmy sisters name is rosalynn cartermy mothers name is shelly wallacei chose to have the power shut off on this following fridayi was told the final *** would come out of my mothers deposit, and the final check would go to my sister who has not shown proper documentation and has not been using my mothers money to pay her delinquent bills
Duke energy sent me a bill including a past due amount showing a due date of 9/29/for the full amountMy power was shut off 9/21/
Upon receiving a bill that had a past due amount included and showing a due date of 9/29/for the total past due and current bill I planned on paying the full amount by this dateI even called on 9/15/to set up a payment for the full amount to be deducted on that date, I was told by the representative that they cannot set up post dated payments & I would have to call backI then asked if I called & paid the bill by the 29th if that would be ok as it stated it was due on 9/and she said yesThe power was then shut off 9/21/16, I called immediately and spoke to a young woman by the name of Bridgette who tried to apply logic to the reason the power was shut off, she claimed the bill stated in bold print that the past due amount needed to be paid by 9/8/16, She also said there was no notation on my account of any conversation I may have had wit
energy consumption and bill DOUBLED No explanation, but the same HEAT and APPLIANCES Still does not add up to doubling my bill!
Never in my life has my bill or usage doubled even in the colder months! Representatives spoke to me like I've never used heat before or had appliances I understand bill or consumption being higher, but definitely no way in doubling!!! Went from to 2194, just read it yesterday and so far used and reading is usually between 10th-12th
I COME HOME TO DISCOVER MY LIGHTS OFF 5/I PAID MY *** ON 5/THROUGH MY BANK $I CALLED DUKE ENERGY I CALLED DUKE ENERGY TO ASK WHY MY LIGHTS WERE TURNED OFF THEY SAID THEY NEVER RCV'D MY PAYMENTI DISAGREED BUT I WENT AHEAD A MADE ANOTHER PAYMENTI CALLED MY BANK AND THEY TOLD ME DUKE ENERGY GOT PAYMENT ON THE 16TH SO MY LIGHT WHERE TURNED OFF FOR NO REASON THEY REQUIRED ANY ADDITIONAL UNNECESSARY PAYMENT IN ORDER TO GET MY LIGHTS BACK ONI EXPLAINED TO THEM MY MOTHER JUST GOT OUT OF THE HOSPITAL ON SUNDAY AND SHE IS CURRENTLY WITH ME AND I NEEDED LIGHT ON ASAP AS SHE IS ON A BREATHING MACHINEI SPOKE WITH REPS THEY BOTH HAD NONCHALANT ATTITUDES.I HAVE OVER PAID AND I DO EXPECT MY FUNDS BACK WITH ALL FEES RETURNEDI SPOKE WITH SUPERVISOR TENEA EXT#AND EMAILED A SNAP SHOT OF MY ACCOUNT SHOWING FUNDS WHERE TAKEN FROM MY ACCTIT TOOK 3-4HRS FOR MY LIGHTS TO BE TURNED BACK ON
Product_Or_Service: ELECTRIC COMPANY
Power shut off 10am no warningNo noticeNo call or emailPaid bill and reported at 1033amStill no power over hours later
I was away all week on vacation forgot or just missed the billFirst time everThey just shut off my power without warning of any kindNo phone calls not a knock at the door, no call text or email I immediately run to make a payment within a half hour of this, call it in and provide the receipt number at 1033am 11/It is now 6pm..and I am still without powerIts hot, I havent been able to cook anything the entire day! Despite right after calling in my payment and being told there are plenty of techs in the area and it shouldnt be more than a few hours...yet over hours later its 80+ degrees
I had Solar panels installed on my roof by TeslaI can not turn the solar system on until Duke Energy swaps out my current meter for a bi-directional meterI received an email from Duke Energy on 10/18/The letter stated that Duke received ALL required documentation required by them to swap the meterThe letter states it will take approximately business daysThe business days has come and goneI called the smart energy department on 10-19-and was told "The letter states days but it usually only takes 2-business days." On 10/23/18, a Duke Energy pitruck pulled up in front of my homeI was happy to see that they came out so quicklyHowever, the driver got out of the truck, looked up the solar panels, and nodded his head and said "I'm here to switch your meter but I see you have solarI don't have that kind of meterI will go back and tell them you need a bi-directional meter." As of today, 11/3/I still cannot turn on my solar
Product_Or_Service: Bi-
advertisement for helping the consumerMaking reading from the metersCharging people for energy they are not usingRefusing to inspect
I live alone and I am rarely homeAll my lights are off and all my lights are ledMy ac stays at and is off most of the dayI never use heatDuke refuses to come out to check my meterThey always Give me excusesMy Bill is a month and it only started like this when it got cold out and never dropsI have had my apartment checked by an electrician and no issues were foundI even turn off my breakers when I go to workDuke keeps charging me no matter what I do
After years of on time impeccable and loyal payment history, I had an unusual occurrence happen, which in turn led to my power being disconnected without my knowledge, and while my children were at home sleeping during a 100+ degree day.If that is not bad enough, I am now being charged a "Deposit" on my account, which is almost the size of a Mortgage payment, on top of my already extremely high energy bill.additionally, they will not allow me any " extra time" to come up with this payment, since it is a "deposit on my account"
Product_Or_Service: Electric Power
Duke Energy sent me a past due notice threatening to shut off my power *** even though I paid the *** the date it was due
I called to discuss this and was told that this letter was generated automaticallyIt is a violation to send a past due notice to a customer who paid their *** on timeIf this is indeed a system generated letter, you may want to consider a system enhancement that looks at when payments are initiated and not when they are processed in your systemI'm sure this is a rampant problem with Duke Energy and I'm going to do everything I can to shed light on this problem
Complaint of Billing Practices
Account number: XXXXX-XXXXX
Billing Period for December 31st
Owed Amount: $
In February of I went on their budget billing program, not realizing that I would be budgeted for the following year's billI didn't move into said house until Jan 7, How could they budget bill me, if I hadn't been in this house for a year, yetBy looking at the previous year, even though I was not living here, someone else was I just recently came to understand that they were billing ME, based off of what someone else's bills were for the previous year How is this even legal? How was I even allowed to do budget billing? They have it set up so that you can sign up online and there is no one to say STOP and read before signing up! No one to explain to you what will happen once you sign upNo one that tells you, if you have not lived here for the year prior you will be billed according to the prior person's billNo one telling you that if you come off
A fraudulent item was placed on my credit report by a Duke Energy whom I had never heard of until I got an alert on my credit report through a Bull City FinancialI filed a dispute with Experian to investigate and the result was the item outcome is: Deleted/Removed from my credit reportI received the proof on November 9, The report #XXXXXXXHere it is days later and the fraudulent item was again placed on my credit reportThis time through a Helvey and Associates whom I also had never heard of until the alert on my credit reportJust because Duke Energy changes collection agencies does not bring about validityI gave thirty (30) days to remove the fraudulent item before and it was removed/deletedBecause it has been deleted/removed before I am only giving five (5) days to remove/deleteIf its removed/deleted this time and Duke Energy finds some other entity again to place fraudulent items then I am filing for punitive damages in the amount of five (5) thousand dollars
Due to Hurricane Irma I have been without power in the Florida heat for seven daysDuke has not been forthcoming with honest informationThey took three days to address the issues and provided websites and numbers to call that do not work properlyThere is electricity all around me but they can't tell me why we are not restoredThe company has repeatedly deleted information off social media and lieing about itThey has set restorations times and have missed one deadline alreadyI have pets and I am heat sensitiveThey were not prepared for this hurricane and their lack of communication is endangering people's livesThe mayor of Pinellas County Florida has blasted their lack of preparation and communicationThis was a cat 1/if they can't restore power in days from that I am afraid of a larger storm hits what the wait for power will be thenThey also sent out estimated bills when we have no power that we're grossly over estimatedThat is adding insult to injury they do n
Bill paid and debt collectors harassing me
I recently moved to Missouri in December Duke failed to update and send the proper amount for my final bill I received one for over $and another for over $or so that I had paid but the final bill read over $ I was waiting for Duke to correct the bill and send me the appropriate amount to close out the bill Instead, they sent the information less than days to a debt collector (Datamax) that continues to harass me today and they state that Duke is telling them it is not paid and that it is going on my credit I have always paid my bills and several times, Duke had erroneously overcharged me over the years but I didn't file a complaint with the Florida AG, I should haveDuke has their payment and has not properly recorded it I even spoke with a lady last week that noticed the payment and it had not been appliedIf this isn't cleared up, you can expect a visit from me and I will pursue legal action because now
I had processed a payment using their online portal, on October 10th or 11thThe oaymebt did not go though, it did not process out of my bank account (that I did not check until tonight, 10/27/16) and my power was shut off.I paid the bill, but got told by a supervisor (Crystal) that I was going to be charged the reconnection fee as I admitted to knowing my bill wasn't paid through my bank accountThe same account I checked while I was on hold waiting to speak to a supervisorShe was very rudeThis type of customer service is unacceptableThis is the first time my account has been disconnected, and I felt as though I got treated as though this happens all the timeI do not feel as though it is fair I am going to be billed a reconnection fee
At the beginning of August we had a solar energy system installed by solar city They did everything correct including informing us that we could not turn on the system until Duke installed the new meter and informed us we could switch it on It took over a month before we received said notice from Duke (even with the approach of a hurricane which we could have used said system for) On September 19th Duke left a door card indicating they had replaced the meter and we could turn on our system We received our September bill and paid it, the October bill seemed low but we thought that was Duke catching up from the power outage from said hurricane the month before again paying what was billed The next bill we received (came with a December due date) it was fully apparent that something was wrong, our bill was more than it had been without the solar (ever) and a few days after receiving it we received another with an even higher amount due with a different due date We noticed this
I have been without power for daysDuke energy came to my apartment complex days ago and only have power to half of the complex while the remainder have yet to get theirs turn back on
We have not seen any Duke energy trucks come thru since thenI have had to throw away food and been left in misearble hit temperatures that soar to the 90'sTheir lack of communication with the linemen in the field has caused the dates for restoration to be pushed back day after dayThey've promised a September and 17th restoration date for the remaining counties of central Florida but I honestly do not believe them
Some one needs to be held accountable for this disgraceful lack of concern from paying customers of this poorly managed company
Our family rented a home for a year long recovery from major surgery our son underwentThe home owners went to great lengths to move out early so our family could move inOur son had surgery on Wednesday the 13th of JulyThe movers moved our entire life into the new home on Thursday the 14thFamily arrived from out of town on Friday 15th to help my family move, unpack, cook meals etcthe same day DUKE ELECTRIC came to disconnect service at the new home
See, there was a lapse in the disconnect and reconnect dates that was overlookedI had already made my deposit and the homeowner also demanded that they leave it onThe homeowner was actually onsite when this guy turned off the power He disconnected it anyway at 5:on a Friday with a house full of my family and pets
EVERYONE called DUKEI called themI spoke first to MichealHe explained that my order was a hookup order and he couldn't do anything until MondayI explained the entire situation and he just repeated
After six months of having an account with duke energy they want to charge me a deposit of $with no one told me when I made the account
Last month I double paid Duke energy but the second check was not covered from my account so they charged me a bounce check for $dollars extra which I paid them and after six months of having an account with duke energy they want to charge me a deposit of $with no one told me when I made the account
I had called Duke Energy just to simply ask for a few extra days to pay my bill in full on the 1st of DecI'm type Diabetic and disabled
They said no ...they would only extend day to Nov27...That will be too early for me..I just need until Dec1rstAs I stated above..I do not have the necessary funds to pay this billAll I want is to have an extension to Dec1stI will pay the entire bill on that dateI even offered to give them my debit number or bank info and they can automatically take it on that date when I get paidMy SSD (Dec1st) I informed them that I am disabled and I am also a type DiabeticI have to inject types of insulin x per dayand Insulin needs to be refrigerated...I made a simple error with my first paymentI wrote a check from a closed account, accidently...with which I didn't notice then I did pay the next bill with the past due amount with my regular SunTrust account...they did not even deposit it..they sent it back...so I know I am somewh
When you call about a situation with the electric in the community it takes them days to respondEvery person must call in the community before they even think of respondingTheir employees are very unprofessional and show total disrespect towards the customerWhen asked why our community is always last when the power goes out they reply it is deal with itWe don't have any employees that work for Duke electric in our community or any of their executives or I am sure it would not be last every timeWe wanted to be treated equally
my mothers account was put into my sisters name and needs to be put in my name because I am power of attorney
my mother shelly wallace had a stroke in september of my sister put my moms account in her namei am the only power of attorney for our mother, and am the only one who has provided proper documentation to control her accountmy sisters name is rosalynn cartermy mothers name is shelly wallacei chose to have the power shut off on this following fridayi was told the final *** would come out of my mothers deposit, and the final check would go to my sister who has not shown proper documentation and has not been using my mothers money to pay her delinquent bills
Duke energy sent me a bill including a past due amount showing a due date of 9/29/for the full amountMy power was shut off 9/21/
Upon receiving a bill that had a past due amount included and showing a due date of 9/29/for the total past due and current bill I planned on paying the full amount by this dateI even called on 9/15/to set up a payment for the full amount to be deducted on that date, I was told by the representative that they cannot set up post dated payments & I would have to call backI then asked if I called & paid the bill by the 29th if that would be ok as it stated it was due on 9/and she said yesThe power was then shut off 9/21/16, I called immediately and spoke to a young woman by the name of Bridgette who tried to apply logic to the reason the power was shut off, she claimed the bill stated in bold print that the past due amount needed to be paid by 9/8/16, She also said there was no notation on my account of any conversation I may have had wit