I sold a *** scarf on Poshmark and the buyer received the item on May 12, *** at 11;03am The policy states that they seller gets paid days later which would be May 16, ***Well that never happenedI contacted poshmark times and each time they told me the money is released but it is was not releasedPlease help get my money
I ordered a *** * *** *** fragrance mist and lotion from a seller on Poshmark, crissaaaa is her Poshmark nameTHREE weeks later I received a package that was open on both ends with a broken, empty bottle sticking out and no lotion in sightI promptly took pictures aid the package and bottle and emailed them to Poshmark to request a refunddays later I received this email: We have reviewed the case you submitted for order "*** ** *** *** *** *** *** ***"Unfortunately, this case does not qualify for a return because: - no longer able to further compensate for liquid purchasesI was quite surprised since if it's something you allowed to be sold on your app, and there are literally 100's of perfume listings on Poshmark, why would you not be able to offer a refund on it? I sent them another email stating this, and they sent me this email: Hi *** ***, Thank you for the emailAs you know, Poshmark does not support buying and selling perfumes or liquidsWe have pre
I had a handbag that was very special to meGiven to me by my late fiancéI sold the bag on the website PoshmarkThe process to sell it consists first of me, the seller , sending it to Poshmark to be authenticatedThen Poshmark sends the bag to the buyer unless the claim that there is something wrong with the bagNow this bag was damaged at one point and then fixed with a leather patch on the Inner buckleI notified the buyer of it before even sending it so that she was completely aware and satisfied with her purchaseBc of the patch work that was done to it, it now looked a little different than those in original conditionPoshmark sent me an email claiming that they will not be allowing the bag to be sent to the buyer, Bc they thought the patchwork made it look counterfeit and that I must send them $via PayPal in order to have my bag returned to meI paypthe company, sent emails, there is no contact phone numberI have only received automatic response replies stati
Complaint:***I am rejecting this response because:
I am still without my original jacket, you allowed a woman to keep my jacket and also refunded her moneyI am now stuck with a dirty, smelly jacket that is way to big for me. Sincerely,*** ***
I purchased a dress that was advertised as size When I received the dress the tag states its size FRThat is size NOT http://www.sizeguide.net/womens-clothing-sizes-international-conversion-chart.ht...⇄ The dress was not advertised correctly yet poshmark states that sizes varyThat is not a question of a size variance - this is a misrepresentation issue!! I bougth size and didn't receive it!
I purchased a Chanel purse from the PoshMark websiteThe purse was advertised as authenticThe company has an authentication process that the order goes through if items are over $This purse was $I received a postcard that said that it went through the authentication process and the item was deemed authenticI took it to a local authentication dealer and it was not deemed authenticThe company offers a hour return policy if the item is not as advertisedI provided the company with this information within hours of receipt of the productI also did not "accept" the item on the websiteThe company said that they will not accept the return or refund my moneyThe company did not stand behind their authentication guarantee or their refund protection
I am selling a vintage collection of too faced cosmetics for display purposes only, which is clear to anyone who collects cosmetics, at a low price to quickly generate some funds for a local boy who has brain cancer and may have less than weeks to live if he cannot get back to the treating institution in another stateThe buyer has already bought vintage from me and understood thatPoshmark had the box shipped to their headquarters in California then Poshmark and received it and November, 7, cancelled the sale because they do not condone the "application of used makeup." I found another buyer November 8, and sent $to have the box returned to me in Jacksonville, Florida but days later still have not received confirmation of shipping from PoshmarkThe boy with cancer has a treatment in Ohio in a week and I cannot do anything further to secure Logan's travel for treatment because even though I have sent daily messages to Poshmark, they will not confirm that Poshmark ha
I was a seller on Poshmark with 5-Star RatingsI listed a pair of authentic Christian Louboutin Shoes in my closetThe shoes were $before taxes when I purchased them and I listed them at a decent priceThey were only worn twice with minimal scratches and the soles were still completely red so, I would consider the sale a steal for anyone who purchased themI had photographed documentation of the condition of the shoes in my listing and details in the descriptionThe shoes had been listed since April I received several offers that I declined due to buyers "low-balling" the priceIn August I received an offer from a buyer who seemed like she really wanted the shoes and sold them to her for $(incredibly low for the condition and popularity of the shoe)I had the shoes shipped out the very next dayShe received the shoes on August 12, according to trackingA little over hours later the buyer opened a case stating that the shoes were "not as described"I aske
After buying on Poshmark and having loyalty for some time I finally decided to try selling on it! I immediately sold itemsTwo of the buyers have filed "complaints" against my productsOne is being returned because of a stain on the pocket that was CLEARLY SHOWN IN THE PICTURE & NOTED IN THE DESCRIPTIONThe other, I have not yet heard back from Customer Service regarding the reasonPoshmark doesn't protect its sellers, and I should have listened to my friends who said people would do this and Poshmark would side with the crooked buyer
Poshmark allows their customers to buy and sell used and new productsI am the seller in this complaintI sold pairs of pants to different people and accidentally sent them to the opposite addressesPoshmark says it will contact me about about the issue with in hours but it has now been weeks! And yesterday they said the case was resolvedNo one has spoken to me!
This is the worst I don't even know what to call itThey have no phone # that worksThere are no live peopleThey don't have any working emails now - or they've blocked me because they've said they will help me - over months ago and I keep getting more hoursNow what in the world takes hours for months? They deleted my account once because a woman store my money and account - but let her remain on and we luckily found a loophole in PayPal and they had to make a dispute which she never responded to - she left me the nastiest, most horrid emails - which I had to put in my junk mail - It started when I asked when she would send my bag - after a week or soMore than reasonable timeI bought something the day before (days from purchase to my house)This lady told me she stole my money & didn't have $to give back - well she's raking in money stealingIt took at least a month but of course PayPal saw all that she put me though & I wonThen she had to pay which she never did - refused them so they stole my money back from her accountThat mean person - but postmark sided with her and took me off causing me to lose the only think I ever wanted & was the only contender and I lost the beautiful Tory Burch Pineapple Sandals in brown for $- They owe me thoseI made a fake account which I had those bullies (I reported each one) - they never did anything to stop themThey were still watching me and making fun of meSo I asked for that account to be deleted but oh no, they're so stupid they deleted my real *** account and won't give it back - their fault but won't do a damn thingThey are the bulliesThey won't help meIt is now the principal and You will be hearing from me - I'm on disability so I have them, their lawyers, their police, my lawyersUnless you do something about it and fix it NOWThey are nothing but a scam & it's now all about the purposeI had many deals in place and poof gone - now I'm sure I am talked about againAll because you can never get a real person, no phone # - what real company doesn't have those thingsAll I have read tonight is scams, no wonder their owner was going to jailThey all should - they say this - but it's the same canned emailNow you better do something in hours hours or I'm breaking out everythingYour report tooI'm on disability and am treated like thisI know people in high places - going up to past and current presidentsNow am I one to mess with? Do as I say and nothing will be doneBut if not - you'll be in litigation until your fingers bleed and you quit because you're so sickNow I expect a real answer from you - not poshmark - I don't want to hear form them ever again, it goes from you nowIs that clear? *** = I have a copy of this so you better make sure you listen and answer meThey don't deserve a star
I am currently in the middle of a mess with PoshmarkHorrible customer serviceI sold an expensive *** *** bracelet for well under the retail price to @***The buyer waited until the last possible hour to request a return, which I, in turn, approved quickly so I could get my property back and re-list asapQuite a few potential buyers are interestedThe return label was generated on August 20thThe buyer still had not shipped by the 29thI was told by poshmark customer service via generic email that payment for my bracelet would be released to me if the buyer did not ship within hoursWell, it is days later and I have yet to receive my funds, my bracelet, or any specific response from customer service about what is going onI would expect that a business dealing with expensive, high end merchandise would at least have phone supportPoshmark does have a phone number but the voicemail has been full for weeks! I consider what Poshmark and Midwestlife has done is theft
I ordered a handbag from a user on the Poshmark siteThe handbag was advertised as being authentic and I was told by the seller that she had ordered it directly from the designer's websiteHowever, as soon as I opened up the handbag I could tell that it was not authentic and was a replica of the purse I thought I paid forI have filed complaints with Poshmark customer service and all they have done is ask for pictures, which I have gladly provided to themThe last I heard from them was FridayThis "case review" as they call it has been going on since last TuesdayI am getting mowhere with themI have sent several emails, sent *** messages and I'm getting nothingI want a refund of my money and no one is helping me out to rectify the problemThey don't have a number that you can call to talk to anyone and they have you email their customer support and then never respond to you
I was trying to update my address in the app, I moved a few months agoIt kept telling me my address is invalid for some reason***, and similar apps to Poshmark such as*** and *** accept my address just fine, so it is obviously a problem within the apps systemI emailed the customer service, and a response from a not-so-helpful HannahNot only did Hannah give me sass and an attitude-backed "thank you," after I emailed customer service again requesting help from someone else entirely; prior to me requesting someone else, she walked me around circles, and offered practically no help at allShe requested a screenshot of my problem, so I sent her twoShe told me to do what I've already been trying to do, although I tried again just in case, all the times letting her know it still wasn't workingShe then told me I need to confirm my address with ***, which it already is a confirmed address and I checked to see soAfter telling her this, she ignored me for several daysTh
I purchased a Chanel purse from the PoshMark websiteThe purse was advertised as authenticThe company has an authentication process that the order goes through if items are over $This purse was $I received a postcard that said that it went through the authentication process and the item was deemed authenticI took it to a local authentication dealer and it was not deemed authenticThe company offers a hour return policy if the item is not as advertisedI provided the company with this information within hours of receipt of the productI also did not "accept" the item on the websiteThe company said that they will not accept the return or refund my moneyThe company did not stand behind their authentication guarantee or their refund protection
I registered with this companyA few weeks later I get an email from them saying that I could order and get free shippingTo hurry though the offer expired soonThe same day I place and orderIt showed free shippingThen when I get the receipt from the company they charged me shipping anywaysI contacted them and they said that it was because the free shipping was only for two days after sign upI explained that I had gotten the email the day I placed the order and even provided them with a copy of the emailThey told me that they would do a one time credit on my poshmark account but that is not what I wanted because I don't know when I will order on this site againEspecially after being charged incorrectly the first orderHere is a copy of the email: We have a surprise for youFREE shipping, just because! A little random act of shopping kindness to brighten your day! Stumped on what to spend it on? Did you know that Poshmark has thousands upon thousands of brand NEW items
Hello I made a purchase (Dress) on May 28th, when the item arrivedIt was stained so bad it could not be worn, the seller did not advertise the stainsI reached out to her and she apologized, and said to not accept file a claim to receive a refund(I have the email trail) I did that, I sent photosPoshmark comes back on June 7th, and says they needed more photos in natural lightI sent more that same day, I've explained to them more then timesThe dress is a golden yellowish it will be difficult to see the spots without holding itOn June 9th they sent another email indicating I did not send the photos on June 7th, and since I had not they would be closing the case with no refundI replied copying the confirmation I received from the June 7th email I sentIt's like this is intentional and a common business practice, they wait days to replyThey don't read there emails, and then close your case keeping your monies and you end up with bad merchandiseThis is totally unacce
Poshmark is withholding $from meA buyer bought my item and then requested to return itThe buyer listed in the report that they have no itememntion to return the product to mePoshmark refuses to pay me for the item, and is relying on this buyer to returnThe item was allegedly damaged in shipping, even though I wrapped it in safe packagingBased on the reported photos, I do not doubt that the buyer damaged the item herselfShe reported in the comment section of the listing that she has no itention of returning the item even though she filed a report requesting a returnPoshmark approved her request anyway, and kept my money knowing the buyer wasn't going to return the itemNow I am out my $and the buyer has kept a limited edition, sold out item that cannot be replacedPoshmark has since deleted the listing with the comments, claiming that the item is unsupported because it was used makeupThis isn't trueThe product was advertised as unused and sent in origina packag
Ordered an item from online seller PoshmarkGot an email confirming my orderSet up an account so I could track my orderAccount failed, could never access it even though I meticulously typed the correct user name and passwordNever received any shipping information as promised Sent two emails to the company regarding access to my account and no email regarding shippingHave gotten no responseThey do not have a phone number After days I am suspecting a very poor if not an outright fraudulent business
I sold a *** scarf on Poshmark and the buyer received the item on May 12, *** at 11;03am The policy states that they seller gets paid days later which would be May 16, ***Well that never happenedI contacted poshmark times and each time they told me the money is released but it is was not releasedPlease help get my money
I ordered a *** * *** *** fragrance mist and lotion from a seller on Poshmark, crissaaaa is her Poshmark nameTHREE weeks later I received a package that was open on both ends with a broken, empty bottle sticking out and no lotion in sightI promptly took pictures aid the package and bottle and emailed them to Poshmark to request a refunddays later I received this email: We have reviewed the case you submitted for order "*** ** *** *** *** *** *** ***"Unfortunately, this case does not qualify for a return because: - no longer able to further compensate for liquid purchasesI was quite surprised since if it's something you allowed to be sold on your app, and there are literally 100's of perfume listings on Poshmark, why would you not be able to offer a refund on it? I sent them another email stating this, and they sent me this email: Hi *** ***, Thank you for the emailAs you know, Poshmark does not support buying and selling perfumes or liquidsWe have pre
I had a handbag that was very special to meGiven to me by my late fiancéI sold the bag on the website PoshmarkThe process to sell it consists first of me, the seller , sending it to Poshmark to be authenticatedThen Poshmark sends the bag to the buyer unless the claim that there is something wrong with the bagNow this bag was damaged at one point and then fixed with a leather patch on the Inner buckleI notified the buyer of it before even sending it so that she was completely aware and satisfied with her purchaseBc of the patch work that was done to it, it now looked a little different than those in original conditionPoshmark sent me an email claiming that they will not be allowing the bag to be sent to the buyer, Bc they thought the patchwork made it look counterfeit and that I must send them $via PayPal in order to have my bag returned to meI paypthe company, sent emails, there is no contact phone numberI have only received automatic response replies stati
Complaint:***I am rejecting this response because:
I am still without my original jacket, you allowed a woman to keep my jacket and also refunded her moneyI am now stuck with a dirty, smelly jacket that is way to big for me. Sincerely,*** ***
I purchased a dress that was advertised as size When I received the dress the tag states its size FRThat is size NOT http://www.sizeguide.net/womens-clothing-sizes-international-conversion-chart.ht...⇄ The dress was not advertised correctly yet poshmark states that sizes varyThat is not a question of a size variance - this is a misrepresentation issue!! I bougth size and didn't receive it!
I purchased a Chanel purse from the PoshMark websiteThe purse was advertised as authenticThe company has an authentication process that the order goes through if items are over $This purse was $I received a postcard that said that it went through the authentication process and the item was deemed authenticI took it to a local authentication dealer and it was not deemed authenticThe company offers a hour return policy if the item is not as advertisedI provided the company with this information within hours of receipt of the productI also did not "accept" the item on the websiteThe company said that they will not accept the return or refund my moneyThe company did not stand behind their authentication guarantee or their refund protection
I am selling a vintage collection of too faced cosmetics for display purposes only, which is clear to anyone who collects cosmetics, at a low price to quickly generate some funds for a local boy who has brain cancer and may have less than weeks to live if he cannot get back to the treating institution in another stateThe buyer has already bought vintage from me and understood thatPoshmark had the box shipped to their headquarters in California then Poshmark and received it and November, 7, cancelled the sale because they do not condone the "application of used makeup." I found another buyer November 8, and sent $to have the box returned to me in Jacksonville, Florida but days later still have not received confirmation of shipping from PoshmarkThe boy with cancer has a treatment in Ohio in a week and I cannot do anything further to secure Logan's travel for treatment because even though I have sent daily messages to Poshmark, they will not confirm that Poshmark ha
I was a seller on Poshmark with 5-Star RatingsI listed a pair of authentic Christian Louboutin Shoes in my closetThe shoes were $before taxes when I purchased them and I listed them at a decent priceThey were only worn twice with minimal scratches and the soles were still completely red so, I would consider the sale a steal for anyone who purchased themI had photographed documentation of the condition of the shoes in my listing and details in the descriptionThe shoes had been listed since April I received several offers that I declined due to buyers "low-balling" the priceIn August I received an offer from a buyer who seemed like she really wanted the shoes and sold them to her for $(incredibly low for the condition and popularity of the shoe)I had the shoes shipped out the very next dayShe received the shoes on August 12, according to trackingA little over hours later the buyer opened a case stating that the shoes were "not as described"I aske
Invisible to non-existent customer service Horrible
After buying on Poshmark and having loyalty for some time I finally decided to try selling on it! I immediately sold itemsTwo of the buyers have filed "complaints" against my productsOne is being returned because of a stain on the pocket that was CLEARLY SHOWN IN THE PICTURE & NOTED IN THE DESCRIPTIONThe other, I have not yet heard back from Customer Service regarding the reasonPoshmark doesn't protect its sellers, and I should have listened to my friends who said people would do this and Poshmark would side with the crooked buyer
Poshmark allows their customers to buy and sell used and new productsI am the seller in this complaintI sold pairs of pants to different people and accidentally sent them to the opposite addressesPoshmark says it will contact me about about the issue with in hours but it has now been weeks! And yesterday they said the case was resolvedNo one has spoken to me!
This is the worst I don't even know what to call itThey have no phone # that worksThere are no live peopleThey don't have any working emails now - or they've blocked me because they've said they will help me - over months ago and I keep getting more hoursNow what in the world takes hours for months? They deleted my account once because a woman store my money and account - but let her remain on and we luckily found a loophole in PayPal and they had to make a dispute which she never responded to - she left me the nastiest, most horrid emails - which I had to put in my junk mail - It started when I asked when she would send my bag - after a week or soMore than reasonable timeI bought something the day before (days from purchase to my house)This lady told me she stole my money & didn't have $to give back - well she's raking in money stealingIt took at least a month but of course PayPal saw all that she put me though & I wonThen she had to pay which she never did - refused them so they stole my money back from her accountThat mean person - but postmark sided with her and took me off causing me to lose the only think I ever wanted & was the only contender and I lost the beautiful Tory Burch Pineapple Sandals in brown for $- They owe me thoseI made a fake account which I had those bullies (I reported each one) - they never did anything to stop themThey were still watching me and making fun of meSo I asked for that account to be deleted but oh no, they're so stupid they deleted my real *** account and won't give it back - their fault but won't do a damn thingThey are the bulliesThey won't help meIt is now the principal and You will be hearing from me - I'm on disability so I have them, their lawyers, their police, my lawyersUnless you do something about it and fix it NOWThey are nothing but a scam & it's now all about the purposeI had many deals in place and poof gone - now I'm sure I am talked about againAll because you can never get a real person, no phone # - what real company doesn't have those thingsAll I have read tonight is scams, no wonder their owner was going to jailThey all should - they say this - but it's the same canned emailNow you better do something in hours hours or I'm breaking out everythingYour report tooI'm on disability and am treated like thisI know people in high places - going up to past and current presidentsNow am I one to mess with? Do as I say and nothing will be doneBut if not - you'll be in litigation until your fingers bleed and you quit because you're so sickNow I expect a real answer from you - not poshmark - I don't want to hear form them ever again, it goes from you nowIs that clear? *** = I have a copy of this so you better make sure you listen and answer meThey don't deserve a star
I am currently in the middle of a mess with PoshmarkHorrible customer serviceI sold an expensive *** *** bracelet for well under the retail price to @***The buyer waited until the last possible hour to request a return, which I, in turn, approved quickly so I could get my property back and re-list asapQuite a few potential buyers are interestedThe return label was generated on August 20thThe buyer still had not shipped by the 29thI was told by poshmark customer service via generic email that payment for my bracelet would be released to me if the buyer did not ship within hoursWell, it is days later and I have yet to receive my funds, my bracelet, or any specific response from customer service about what is going onI would expect that a business dealing with expensive, high end merchandise would at least have phone supportPoshmark does have a phone number but the voicemail has been full for weeks! I consider what Poshmark and Midwestlife has done is theft
I ordered a handbag from a user on the Poshmark siteThe handbag was advertised as being authentic and I was told by the seller that she had ordered it directly from the designer's websiteHowever, as soon as I opened up the handbag I could tell that it was not authentic and was a replica of the purse I thought I paid forI have filed complaints with Poshmark customer service and all they have done is ask for pictures, which I have gladly provided to themThe last I heard from them was FridayThis "case review" as they call it has been going on since last TuesdayI am getting mowhere with themI have sent several emails, sent *** messages and I'm getting nothingI want a refund of my money and no one is helping me out to rectify the problemThey don't have a number that you can call to talk to anyone and they have you email their customer support and then never respond to you
I was trying to update my address in the app, I moved a few months agoIt kept telling me my address is invalid for some reason***, and similar apps to Poshmark such as*** and *** accept my address just fine, so it is obviously a problem within the apps systemI emailed the customer service, and a response from a not-so-helpful HannahNot only did Hannah give me sass and an attitude-backed "thank you," after I emailed customer service again requesting help from someone else entirely; prior to me requesting someone else, she walked me around circles, and offered practically no help at allShe requested a screenshot of my problem, so I sent her twoShe told me to do what I've already been trying to do, although I tried again just in case, all the times letting her know it still wasn't workingShe then told me I need to confirm my address with ***, which it already is a confirmed address and I checked to see soAfter telling her this, she ignored me for several daysTh
I purchased a Chanel purse from the PoshMark websiteThe purse was advertised as authenticThe company has an authentication process that the order goes through if items are over $This purse was $I received a postcard that said that it went through the authentication process and the item was deemed authenticI took it to a local authentication dealer and it was not deemed authenticThe company offers a hour return policy if the item is not as advertisedI provided the company with this information within hours of receipt of the productI also did not "accept" the item on the websiteThe company said that they will not accept the return or refund my moneyThe company did not stand behind their authentication guarantee or their refund protection
I registered with this companyA few weeks later I get an email from them saying that I could order and get free shippingTo hurry though the offer expired soonThe same day I place and orderIt showed free shippingThen when I get the receipt from the company they charged me shipping anywaysI contacted them and they said that it was because the free shipping was only for two days after sign upI explained that I had gotten the email the day I placed the order and even provided them with a copy of the emailThey told me that they would do a one time credit on my poshmark account but that is not what I wanted because I don't know when I will order on this site againEspecially after being charged incorrectly the first orderHere is a copy of the email: We have a surprise for youFREE shipping, just because! A little random act of shopping kindness to brighten your day! Stumped on what to spend it on? Did you know that Poshmark has thousands upon thousands of brand NEW items
Hello I made a purchase (Dress) on May 28th, when the item arrivedIt was stained so bad it could not be worn, the seller did not advertise the stainsI reached out to her and she apologized, and said to not accept file a claim to receive a refund(I have the email trail) I did that, I sent photosPoshmark comes back on June 7th, and says they needed more photos in natural lightI sent more that same day, I've explained to them more then timesThe dress is a golden yellowish it will be difficult to see the spots without holding itOn June 9th they sent another email indicating I did not send the photos on June 7th, and since I had not they would be closing the case with no refundI replied copying the confirmation I received from the June 7th email I sentIt's like this is intentional and a common business practice, they wait days to replyThey don't read there emails, and then close your case keeping your monies and you end up with bad merchandiseThis is totally unacce
Poshmark is withholding $from meA buyer bought my item and then requested to return itThe buyer listed in the report that they have no itememntion to return the product to mePoshmark refuses to pay me for the item, and is relying on this buyer to returnThe item was allegedly damaged in shipping, even though I wrapped it in safe packagingBased on the reported photos, I do not doubt that the buyer damaged the item herselfShe reported in the comment section of the listing that she has no itention of returning the item even though she filed a report requesting a returnPoshmark approved her request anyway, and kept my money knowing the buyer wasn't going to return the itemNow I am out my $and the buyer has kept a limited edition, sold out item that cannot be replacedPoshmark has since deleted the listing with the comments, claiming that the item is unsupported because it was used makeupThis isn't trueThe product was advertised as unused and sent in origina packag
Ordered an item from online seller PoshmarkGot an email confirming my orderSet up an account so I could track my orderAccount failed, could never access it even though I meticulously typed the correct user name and passwordNever received any shipping information as promised Sent two emails to the company regarding access to my account and no email regarding shippingHave gotten no responseThey do not have a phone number After days I am suspecting a very poor if not an outright fraudulent business