On *** I received an email from poshmark that they have received my request to deposit my earnings of $** into my bank accountI reported this to poshmark as I did not request this transactionPoshmark supposedly locked my account and prompted me to change my password, which I didI sent an email that same date explaining I did not request thisI sent another email Thursday afternoonFriday I looked up a phone number and tried to contact someone by phone since I did not receive a response to what is a somewhat urgent matterI still have yet to hear from customer service and the money is not back in my accountCustomer service is extremely hard to reach and I feel my concerns about losing money in a poshmark error are not being taken seriously
I made a pruchase order # ***The seller ship the the item but it was damaged during shippmentI agreed to purchase the shoes at a dicounted price from the seller I contacted posh and expplainned that both me an the seller agree that I should get partrial refund and the rest of the money should be released to the seller and I will keep the shoesNow posh is making me shipp back the shoes and would not issue me a partial refundi send them multiple email explaining that there is no point of me shipping back the shoes if I want to keep them and all I want is a partail refundDespite everythhing they send me a shipping label without even tring to rectify the situationIf I shipp them back and purchase them again I have to pay for shipping
I like everything about PoshmarkThere are so many great finds!!
BUT- You have to watch out for Inactive sellersYou find something that you loveYou either decide to jump on it and get it before it's gone, or you idly let it rest in the back of your mind waiting and then you decide you just have to have itEither way you're eager to buy it and then after a week or it still hasn't shipped? They need to come up with some system regarding thisLike putting inactive sellers on "hold" or in limbo while they are inactive so buyers can clearly see that there are inactive, or can't see these items at all unless priorly savedYou can cancel your order at this point, but you still don't get that darn item that you really wanted and probably already came up with outfits it would work with!
And - The shipping is so darn expensiveThere's nothing like finding a "steal" only to be hit with in shippingYIKES! And it's not like theres any way to dodge that! PRZE ITEM since they are all different sellersSo this is why my page is filled with items that I love that I just can't crack down and spend for each item in just shippingI know shipping can be expensiveBut thats quite a bit seeing that each item is usually a pretty light shirt or the equivalentThere has GOT to be ANOTHER WAY!
I sold a luxury purse online through poshmark, on November 21,the purse was approved to be returned back to me due to buyer not happy with purchaseThe buyer has days to return the bought merchandise to the seller and if it isn't returned according to poshmark rules the poshmark automatically deposits the money into your accountI have yet too receive my product or money deposited into my account it has been well over daysI reached out to poshmark via email several timesFinally, I received an email only to be told that they are reaching back out to the buyer again to have her shipPoshmark is allowing this purchaser to keep my merchandise buy not enforcing their on policy!
Poshmark arbitrates disagreements between buyers and sellersIn my instance I depicted how a seller used ad pictures that portrayed a purse larger than what it was in realityI asked for a returnI pointed to the ad photos and placed the bag inside another know brand to help demonstrate the size issuePoshmark will not authorize the return and has encouraged me to resell the handbagMy thoughts are that Poshmark is taking advantage of these instances and gaining 20percent commission on each sale instead of allowing a refundI have no history of selling anything on Poshmark only buyingI am starting to think this is how they groom sellers on their siteI would like my refund and to be left as a buyer only
I purchased an item from a seller on their site on ***, paid, and was informed when the item had shippedOn ***, the tracking information suggested that the item had been deliveredWhat I received however was simply the shipping label - no package*** had marked the label as "received opened" which is misleading as there was ONLY a label and nothing to be "open"I contacted Poshmark immediately on *** to find out how I may receive a refund for an item that was not delivered and got no responseI attempted to reach them again on *** and was instructed to "look around the property and check with my neighbors" regarding the missing itemI replied to them and have received no assistance at all in finding out how to receive my refund
I ordered an item but forgot to update my address so the item was sent back to the senderI am currently been in contact with the seller who also ya snot heard back from Poshmark regarding the issueI would like to be able to cancel the order and have the funds put back into my account so me and the seller can continue to businessThe seller and I have sent multiple emails with no response but a generic response to be patientI had another issue with a different order and got a response within 24hours regarding an item that had not yet shipped
I have a infection of bed bugs in my house and it came from purchasing clothing on poshmarkAnd its gonna cost $*** alone for the bug guy to come out to clean my homeMy dogs have been bit so have I and I already have medical issues and so do both my dogsNot to mention cleaning all the clothing and bedding I have to washAnd im gonna have to stay at a hotel cause the bug guy cant get here till next weekIm freaking out and havent slept in nights cause its in my bedMy couch my hole houseThe bug guy who came in to make sure what it was said they have been here for at least monthsDuring this period I have only purchased clothes from poshmarkI need helpThey also owe me money they have removed from my acctAnd for refundsI dont here from themBeem contacting the for over a month and also threw emails witch I have them allPlease help meI have anxiety attacks and they are horribleAnd I have ocd and add I am a neat freak and im freaking out badI cant afford
We allow users to create a returns case within days of the item being deliveredThe user did not open a case, however our dispute management team investigated the case and found that the item is as described.Due to this, we consider the case resolved
On May I ordered a Lime Ricki small tankini top for $** plus shippingOrder***The item arrived on Friday, June 2nd (per tracking) but being out of town I did not get until Monday, June 5thImmediately upon opening I saw the product was stained and the fabric thin and stretched out, it was not in the condition listedI immediately opened the app and submitted a return request (on Monday June 5th)...not receiving a response I resubmitted again later in the day on Monday and filed a negative review on sellerOn Tuesday June I emailed the company since I had not received notification of refund requestOn Wednesday June I was denied a return because I allegedly did not submit a refund request through the app within hours...which as I mentioned I did not once, but twice on an app that was current and updated on my ***I was declined a refund on my item that is in poor conditionIt is ridiculous an app is required to request a refund and obviously do
I purchased an article of clothing that was advertised as an authentic designer piece at a discounted priceI paid $plus shipping and handlingUpon receiving such package, I could clearly tell item was inauthenticI own other authentic articles of clothing from same fashion house and know how to look for specific details that this piece of clothing did not haveI made a formal complaint and was granted a full refundOn their official guidelines, Poshmark states once seller receives package I am refunded my moneyI have confirmation that this seller has received package on December 6th, I still have not been refundedI got a notification stating that I did not honor the 48-hour time frame I was grantedThis is not trueI have documents validating I have stayed within time-frameI have several emails showing I have tried to communicate with someone at poshmark, seeking to be kept in the loopNo one has reached out to meSince they do not have a telephone number to c
Seller pages are not up to dateI tried to purchase three items in two days, all of the sellers didn't have the itemsIt takes days to get your money backI will not use this site anymore!!
I treid to sell a gyard bag that I bought online and have a receipt from a brick and motor storeThey guarantee the authenticity of the productI paid nearly 2k about months agoI needed to sell it bcuz I broke up with my gf and she didnt want itI sold it on poshmarkI sent it in for authentication, and they say uts fakeI asked how they can tell if the industry cant tell fakes and how its fake if I have a receipt with a guarantee from the storeThey proceeded to threaten me with federal criminal lawsThen they forced me to pay an additional $for postage to get my bag returned to meI paid the $for the return shippingNow they wont send me my bagThey make money by stealing people's merchandise
I've been using Poshmark as a seller for about years and never had any problemsThat is until my last couple of times selling itemsOnce in a while you will have honest/reliable buyers but lately ive been running into buyers who are huge liers! one buyer bought a pair of boots from me and in the item description it specified that the boots were UK sz which is USA size The buyer gave me a bad rating because according to her the size was wrong and I never replied to any of her messages in which she NEVER sent any messages to me! Of course Poshmark did nothing but gave me $dollars store credit in which I did not want because I don't usually buy anything from them2nd incident was recentSo one of my shirts was sold to someone and when she got it, she filed a claim saying that it was ripped and that it was the wrong size!! she also had pictures of her wearing the ripped shirt in which you can clearly see that she was the one who ripped the shirt because the threads was stretching! And about the size, I actually took a screenshot of my receipt from where I brought the shirt from and size sent it in as proof to poshmark and even told them the shirt was not ripped before it was sent! My husband even saw the shirt before and did not see any ripsIt was obvious that the buyer was too big for the shirt!! And of course Posh mark sides with the buyerSo now i'm just waiting to receive my shirt so I can delete my account with them.! I wouldn't recommend this website to my worst enemy!!
Unfortunately, it doesn't look like the buyer filed a claim with us within the allotted timeframeSo, the funds were released to the seller as we had no reason to believe there were any issues with the itemHad the buyer filed a claim with us while she was awaiting the estimate for the repair, we
would have been able to hold the funds on her behalf and keep her payment safe until she received a responseHowever, because the buyer failed to open a claim and the funds were released to the seller, we are unable to provide her with any further assistanceThe buyer is welcome to re-list this item as is in her own closet if they do not wish to keep it or pay for the repairHowever, Poshmark is not liable to reimburse for the repair of this itemFor this reason, we consider the case closed
I used poshmark.com to sell a cashmere sweater on Nov (my account under ***, sold to buyer *** As a seller, I followed every rule, described item in great details and with detailed pictures, and shipped same dayPoshmark NEVER paid me for selling my itemdays after receiving, buyer claimed the dress is not as described, but didn't return the item to me till days laterPoshmark refunded the buyer WITHOUT MY CONSENT, and the dress was returned with a large hole, lots of animal hair (my son is allergic so I knew it's animal hair instantly as my kid started sneezing and crying) I took the dress to a dry cleaner and found out the buyer also poured red wine on this black dress, and the hole is not fixableI contacted poshmark.com for the issue, submitted dry cleaner's receipts and pictures of damagewhole days later merchant decided to offer me a website credit of $10, which is essentially useless as shipping cost is mandatory at $or higher on t
To Whom It May Concern, I have been ignored by the Customer Service Department (or lack thereof) at Poshmark after non-payment of a salePoshmark is supposed to act as a liaison between the customer and the selller, for a fee, to ensure that both parties make secure transactions, unlike other sites like ***I sent out Order #*** which had my *** *** purse, wallet, and purse charm (originally $*** was sold for $***) on *** The buyer received the items and then submitted a claim of disapproval of my items on *** After several email attempts and auto replies, a representative named Ivy did email me back on *** providing me with the return tracking numberHowever, the shipping label was produced and the package has been in pre-shipment status since *** I have submitted emails to customer support, tried to track down a phone number only to find out that there is none, then went onto their Facebook page where several other peop
I received an email from Poshmark clearly stating FREE SHIPPING if I purchased within a certain time periodI did in fact purchase the item within the time period statedI was not given free shipping due to a technical issue and even after contacting the business several times they refuse to refund my moneyInstead they want to give me free shipping on a future order but I do not intend to ever use the services again due to this fraudulent transaction
On November 19th I purchased a dress on the site poshmark.comThe package was marked delivered on November 22nd; however the package was actually delivered to a neighbor's house, who realized the package wasn't for her on November 24th, at which time she placed the package on my doorstepI was out of town at the time but arrived home on November 25th and found the package on my doorstepI opened it that night and discovered the product to be unsatisfactory for the following reasons: It was not the measurements advertised, so it was a completely different size than anticipated when I purchased it; there was a large tear in the shoulder that was made to seem much smaller on the ad; and finally it had a very strong odor of cigarette smoke, which I absolutely cannot endure due to my terrible allergies/asthmaI contacted the company that night, November 25th, to let them know that I'm not happy with the product and to initiate the return and refund processThey informed me that they ar
Prior to purchasing a handbag from another Poshmark seller, I asked about defects or flawsThe seller ensured that the bag was in excellent conditionWIthout flawsAnd there is proof of the conversation on Poshmark! I purchased the bag for $599, knowing I would be protectedPoshmark promises and guarantees that all transactions must be honest and transparent and they will protect its usersI received the handbag and it's is not in the condition that was promised by the sellerAll I wanted was a returnI supplied detailed photos showing scratches and stains and Poshmark is refusing to accept the returnThey are trying to "shut me up" by offering $worth of Poshmark creditIt's completely unacceptableI have been a Poshmark member since and have paid out a lot of money toward themI will not accept this one bitI will send photos of the purse along with a screenshot of the conversation where I ask the seller "No flaws?" and she states "no flaws at all."
On *** I received an email from poshmark that they have received my request to deposit my earnings of $** into my bank accountI reported this to poshmark as I did not request this transactionPoshmark supposedly locked my account and prompted me to change my password, which I didI sent an email that same date explaining I did not request thisI sent another email Thursday afternoonFriday I looked up a phone number and tried to contact someone by phone since I did not receive a response to what is a somewhat urgent matterI still have yet to hear from customer service and the money is not back in my accountCustomer service is extremely hard to reach and I feel my concerns about losing money in a poshmark error are not being taken seriously
I made a pruchase order # ***The seller ship the the item but it was damaged during shippmentI agreed to purchase the shoes at a dicounted price from the seller I contacted posh and expplainned that both me an the seller agree that I should get partrial refund and the rest of the money should be released to the seller and I will keep the shoesNow posh is making me shipp back the shoes and would not issue me a partial refundi send them multiple email explaining that there is no point of me shipping back the shoes if I want to keep them and all I want is a partail refundDespite everythhing they send me a shipping label without even tring to rectify the situationIf I shipp them back and purchase them again I have to pay for shipping
I like everything about PoshmarkThere are so many great finds!!
BUT- You have to watch out for Inactive sellersYou find something that you loveYou either decide to jump on it and get it before it's gone, or you idly let it rest in the back of your mind waiting and then you decide you just have to have itEither way you're eager to buy it and then after a week or it still hasn't shipped? They need to come up with some system regarding thisLike putting inactive sellers on "hold" or in limbo while they are inactive so buyers can clearly see that there are inactive, or can't see these items at all unless priorly savedYou can cancel your order at this point, but you still don't get that darn item that you really wanted and probably already came up with outfits it would work with!
And - The shipping is so darn expensiveThere's nothing like finding a "steal" only to be hit with in shippingYIKES! And it's not like theres any way to dodge that! PRZE ITEM since they are all different sellersSo this is why my page is filled with items that I love that I just can't crack down and spend for each item in just shippingI know shipping can be expensiveBut thats quite a bit seeing that each item is usually a pretty light shirt or the equivalentThere has GOT to be ANOTHER WAY!
I sold a luxury purse online through poshmark, on November 21,the purse was approved to be returned back to me due to buyer not happy with purchaseThe buyer has days to return the bought merchandise to the seller and if it isn't returned according to poshmark rules the poshmark automatically deposits the money into your accountI have yet too receive my product or money deposited into my account it has been well over daysI reached out to poshmark via email several timesFinally, I received an email only to be told that they are reaching back out to the buyer again to have her shipPoshmark is allowing this purchaser to keep my merchandise buy not enforcing their on policy!
Poshmark arbitrates disagreements between buyers and sellersIn my instance I depicted how a seller used ad pictures that portrayed a purse larger than what it was in realityI asked for a returnI pointed to the ad photos and placed the bag inside another know brand to help demonstrate the size issuePoshmark will not authorize the return and has encouraged me to resell the handbagMy thoughts are that Poshmark is taking advantage of these instances and gaining 20percent commission on each sale instead of allowing a refundI have no history of selling anything on Poshmark only buyingI am starting to think this is how they groom sellers on their siteI would like my refund and to be left as a buyer only
I purchased an item from a seller on their site on ***, paid, and was informed when the item had shippedOn ***, the tracking information suggested that the item had been deliveredWhat I received however was simply the shipping label - no package*** had marked the label as "received opened" which is misleading as there was ONLY a label and nothing to be "open"I contacted Poshmark immediately on *** to find out how I may receive a refund for an item that was not delivered and got no responseI attempted to reach them again on *** and was instructed to "look around the property and check with my neighbors" regarding the missing itemI replied to them and have received no assistance at all in finding out how to receive my refund
I ordered an item but forgot to update my address so the item was sent back to the senderI am currently been in contact with the seller who also ya snot heard back from Poshmark regarding the issueI would like to be able to cancel the order and have the funds put back into my account so me and the seller can continue to businessThe seller and I have sent multiple emails with no response but a generic response to be patientI had another issue with a different order and got a response within 24hours regarding an item that had not yet shipped
I have a infection of bed bugs in my house and it came from purchasing clothing on poshmarkAnd its gonna cost $*** alone for the bug guy to come out to clean my homeMy dogs have been bit so have I and I already have medical issues and so do both my dogsNot to mention cleaning all the clothing and bedding I have to washAnd im gonna have to stay at a hotel cause the bug guy cant get here till next weekIm freaking out and havent slept in nights cause its in my bedMy couch my hole houseThe bug guy who came in to make sure what it was said they have been here for at least monthsDuring this period I have only purchased clothes from poshmarkI need helpThey also owe me money they have removed from my acctAnd for refundsI dont here from themBeem contacting the for over a month and also threw emails witch I have them allPlease help meI have anxiety attacks and they are horribleAnd I have ocd and add I am a neat freak and im freaking out badI cant afford
We allow users to create a returns case within days of the item being deliveredThe user did not open a case, however our dispute management team investigated the case and found that the item is as described.Due to this, we consider the case resolved
On May I ordered a Lime Ricki small tankini top for $** plus shippingOrder***The item arrived on Friday, June 2nd (per tracking) but being out of town I did not get until Monday, June 5thImmediately upon opening I saw the product was stained and the fabric thin and stretched out, it was not in the condition listedI immediately opened the app and submitted a return request (on Monday June 5th)...not receiving a response I resubmitted again later in the day on Monday and filed a negative review on sellerOn Tuesday June I emailed the company since I had not received notification of refund requestOn Wednesday June I was denied a return because I allegedly did not submit a refund request through the app within hours...which as I mentioned I did not once, but twice on an app that was current and updated on my ***I was declined a refund on my item that is in poor conditionIt is ridiculous an app is required to request a refund and obviously do
I purchased an article of clothing that was advertised as an authentic designer piece at a discounted priceI paid $plus shipping and handlingUpon receiving such package, I could clearly tell item was inauthenticI own other authentic articles of clothing from same fashion house and know how to look for specific details that this piece of clothing did not haveI made a formal complaint and was granted a full refundOn their official guidelines, Poshmark states once seller receives package I am refunded my moneyI have confirmation that this seller has received package on December 6th, I still have not been refundedI got a notification stating that I did not honor the 48-hour time frame I was grantedThis is not trueI have documents validating I have stayed within time-frameI have several emails showing I have tried to communicate with someone at poshmark, seeking to be kept in the loopNo one has reached out to meSince they do not have a telephone number to c
Seller pages are not up to dateI tried to purchase three items in two days, all of the sellers didn't have the itemsIt takes days to get your money backI will not use this site anymore!!
I treid to sell a g
yard bag that I bought online and have a receipt from a brick and motor storeThey guarantee the authenticity of the productI paid nearly 2k about months agoI needed to sell it bcuz I broke up with my gf and she didnt want itI sold it on poshmarkI sent it in for authentication, and they say uts fakeI asked how they can tell if the industry cant tell fakes and how its fake if I have a receipt with a guarantee from the storeThey proceeded to threaten me with federal criminal lawsThen they forced me to pay an additional $for postage to get my bag returned to meI paid the $for the return shippingNow they wont send me my bagThey make money by stealing people's merchandise
I've been using Poshmark as a seller for about years and never had any problemsThat is until my last couple of times selling itemsOnce in a while you will have honest/reliable buyers but lately ive been running into buyers who are huge liers! one buyer bought a pair of boots from me and in the item description it specified that the boots were UK sz which is USA size The buyer gave me a bad rating because according to her the size was wrong and I never replied to any of her messages in which she NEVER sent any messages to me! Of course Poshmark did nothing but gave me $dollars store credit in which I did not want because I don't usually buy anything from them2nd incident was recentSo one of my shirts was sold to someone and when she got it, she filed a claim saying that it was ripped and that it was the wrong size!! she also had pictures of her wearing the ripped shirt in which you can clearly see that she was the one who ripped the shirt because the threads was stretching! And about the size, I actually took a screenshot of my receipt from where I brought the shirt from and size sent it in as proof to poshmark and even told them the shirt was not ripped before it was sent! My husband even saw the shirt before and did not see any ripsIt was obvious that the buyer was too big for the shirt!! And of course Posh mark sides with the buyerSo now i'm just waiting to receive my shirt so I can delete my account with them.! I wouldn't recommend this website to my worst enemy!!
Unfortunately, it doesn't look like the buyer filed a claim with us within the allotted timeframeSo, the funds were released to the seller as we had no reason to believe there were any issues with the itemHad the buyer filed a claim with us while she was awaiting the estimate for the repair, we
would have been able to hold the funds on her behalf and keep her payment safe until she received a responseHowever, because the buyer failed to open a claim and the funds were released to the seller, we are unable to provide her with any further assistanceThe buyer is welcome to re-list this item as is in her own closet if they do not wish to keep it or pay for the repairHowever, Poshmark is not liable to reimburse for the repair of this itemFor this reason, we consider the case closed
I used poshmark.com to sell a cashmere sweater on Nov (my account under ***, sold to buyer *** As a seller, I followed every rule, described item in great details and with detailed pictures, and shipped same dayPoshmark NEVER paid me for selling my itemdays after receiving, buyer claimed the dress is not as described, but didn't return the item to me till days laterPoshmark refunded the buyer WITHOUT MY CONSENT, and the dress was returned with a large hole, lots of animal hair (my son is allergic so I knew it's animal hair instantly as my kid started sneezing and crying) I took the dress to a dry cleaner and found out the buyer also poured red wine on this black dress, and the hole is not fixableI contacted poshmark.com for the issue, submitted dry cleaner's receipts and pictures of damagewhole days later merchant decided to offer me a website credit of $10, which is essentially useless as shipping cost is mandatory at $or higher on t
To Whom It May Concern, I have been ignored by the Customer Service Department (or lack thereof) at Poshmark after non-payment of a salePoshmark is supposed to act as a liaison between the customer and the selller, for a fee, to ensure that both parties make secure transactions, unlike other sites like ***I sent out Order #*** which had my *** *** purse, wallet, and purse charm (originally $*** was sold for $***) on *** The buyer received the items and then submitted a claim of disapproval of my items on *** After several email attempts and auto replies, a representative named Ivy did email me back on *** providing me with the return tracking numberHowever, the shipping label was produced and the package has been in pre-shipment status since *** I have submitted emails to customer support, tried to track down a phone number only to find out that there is none, then went onto their Facebook page where several other peop
I received an email from Poshmark clearly stating FREE SHIPPING if I purchased within a certain time periodI did in fact purchase the item within the time period statedI was not given free shipping due to a technical issue and even after contacting the business several times they refuse to refund my moneyInstead they want to give me free shipping on a future order but I do not intend to ever use the services again due to this fraudulent transaction
On November 19th I purchased a dress on the site poshmark.comThe package was marked delivered on November 22nd; however the package was actually delivered to a neighbor's house, who realized the package wasn't for her on November 24th, at which time she placed the package on my doorstepI was out of town at the time but arrived home on November 25th and found the package on my doorstepI opened it that night and discovered the product to be unsatisfactory for the following reasons: It was not the measurements advertised, so it was a completely different size than anticipated when I purchased it; there was a large tear in the shoulder that was made to seem much smaller on the ad; and finally it had a very strong odor of cigarette smoke, which I absolutely cannot endure due to my terrible allergies/asthmaI contacted the company that night, November 25th, to let them know that I'm not happy with the product and to initiate the return and refund processThey informed me that they ar
Prior to purchasing a handbag from another Poshmark seller, I asked about defects or flawsThe seller ensured that the bag was in excellent conditionWIthout flawsAnd there is proof of the conversation on Poshmark! I purchased the bag for $599, knowing I would be protectedPoshmark promises and guarantees that all transactions must be honest and transparent and they will protect its usersI received the handbag and it's is not in the condition that was promised by the sellerAll I wanted was a returnI supplied detailed photos showing scratches and stains and Poshmark is refusing to accept the returnThey are trying to "shut me up" by offering $worth of Poshmark creditIt's completely unacceptableI have been a Poshmark member since and have paid out a lot of money toward themI will not accept this one bitI will send photos of the purse along with a screenshot of the conversation where I ask the seller "No flaws?" and she states "no flaws at all."