Precision Air & Heating, Inc.

Precision Air & Heating got us scheduled for an Air Conditioner tune-up right away. They were professional and courteous. We needed some maintenance work too which they gave the prices and left it up to us to decided to do the work without any pressure. We will continue to use their services for future tune-ups and maintenance.

Manny was courteous and prompt and accommodating. He provided good customer service.

Precision still owes us a refund for the service call to the other company we had to make when Precision could not come out within 24 hours as stated in our contract.

Our air-conditioner went out on a Friday. Precision Air was to our home by Saturday afternoon to do a temporary fix on our ac until a new unit could be installed the following Wednesday. Summer is never a good time to lose an air-conditioner in your home, however, we were pleased with not only the promptness of service but the courteous, knowledgeable and respectful personnel at both visits to our home. They went the extra mile to repair an unknown electrical problem at the ac power source. We were very satisfied with our experience with Precision Air.

Manny was very informative and well spoken. He apparently found what others had missed.

On Sept 23, Curt my Technician arrived on time, very professional. Curt fixed the leaking problem and made a few suggestions He will get back to fix a problem next week.

My experience with Precision Air & Heating dates back more than a few years. I first met one of their technicians when an A/C unit failed on one of her rental units. The technician worked until well after dark to accomplish the repair.

Since then I had them replace the A/C unit on my residence. Then I had them add insulation and attic ventilation. In every visit I have found their technicians friendly, efficient, and very competent.

Today's visit was an annual A/C inspection. Nick R. came on time, check-out the unit and reported to me that the unit was fine but the surge suppressor had failed. I had Precision Air & Heating install the suppressor last year during their annual inspection. That was a good thing because last month a car hit a power pole and caused a large power transient.

Nick explained his findings in a very clear manner. He did is work swiftly and, I am sure, competently. I didn't go up on the roof.

I'll stick with Precision Air.

Precision Air & Heating called to schedule their Preventive Maintenance Visit per our contract. On 9-23-2015 their technician Moises arrived promptly at the agreed upon time. He conducted a thorough inspection and replaced a capacitor that was faulty and was causing the unit to operate inefficiently. The service and Moises (the technician) were awesome! Thanks Precision.

Precision Air took wonderful care of us when the capacitor on our air conditioning unit popped on a hot May day. Mike S[redacted] was very prompt in assisting us on our emergency call, when the temperature inside was approaching 90 degrees. He quickly assessed the problem and within 15 minutes had installed a new capacitor and cold air was blowing in the house! Thanks to Mike for his fine service.

Excellent service. Our AC unit went out on Saturday Evening after 6:30 within an hour our Technician KC was up in the attic.

Eric and Guy were here yesterday for some follow-up/completion of duct work. They were fabulous! Thorough, polite, accommodating, genuine. In my dozen (or so) years under contract with Precision Air, these two men really stood out...in a great way! Will be requesting them for my air & heating needs in the future.

Manny was very professional and thorough with his visit. I appreciated his feedback with our AC unit. He kept asking if we had questions or any concerns.

I was very impressed with Jacob, the A/C technician from Precision Air. He evaluated the a/c unit that I need repaired and was able to recommend a fix, not "super"sell me a new a/c. He was pleasant and professional.

I purchased an AC unit through an online ecommerce site, and chose Precision Air and Heating to do the install. Precision Air and Heating's Installation Manager, Ricky H., had a friendly personality, and was very knowledgable. He planned out the install, evaluated my home, the unit I ordered, and was great at helping me understand the process. He described what changes needed to be made to the current AC configuration, and documented the entire process. The installation performed by Precision Air and Heating installers Eric and Guy, "the Johnson brothers", was one of the best customer service experiences I have ever had in my entire life. Their professionalism, hard work, attention to detail, and positive personalities are second to none. They arrived on time, were friendly, had a good sense of humor, took care around the house, and worked tirelessly.

It couldn't have been an easy install either. My older home has a very small attic, and it was definitely "tight quarters" for the work to be done. Since I was putting in a larger, higher SEER unit (18 SEER), the air handler also had to be relocated in the smaller attic, and the electrical box outside that was buried in the stucco, had to be changed out. However, not only did the job get done, it was done with great workmanship and attention to detail, and the house was spotless after the install.

I've had bad experiences with other companies in the past slapping in units, and leaving a giant mess behind. These same previous installers left the home uncomfortable, and because of their bad install, drastically shortened the life of the unit. This install was completely different. After Eric and Guy's install, and attention to detail, I have the utmost confidence that the unit will last, and the investment was well spent. I now have peace of mind, and a more comfortable house.

I would like to give a huge thanks to Eric and Guy, "the Johnson brothers" for your good humor, positive attitude, great personality, and all of your quality hard work. Also, thanks to Ricky H., Installation Manager, for your knowledge, attention to detail, and helping me understand the process. Thank you Precision Air and Heating.

KC was incredibly helpful and professional from start to finish. I felt very comfortable working with him and would give him the highest recommendation possible to any friend or family member who was in need of AC assistance. Excellent service!

Manny was professional and straight forward with the work needed. I felt he was trustworthy so I agreed to have all the work done he suggested and also signed up for the maintenance program.

I am extremely satisfied with precision air and their services that they have provided to me as well as my family also I'd like to think Manny the maintenance technician who arrived on time was very polite punctual and treated us with integrity thank you precision air and a big thank you to Manny for all you help us out with

#434600. Chris H was out to see why one of my AC units wasn't working after the recent monsoons. After extensive diagnostics, was able to determine that a electrical contactor had failed...got it replaced and system is working great!

So glad I have Precision to take care of my systems, thank you

Prompt, professional, polite. Friends recommended Precision to us. We followed their advice. Garrett, their technician was thorough, informative and did more than we expected. We were impressed.

Manny arrived on time. Gave information regarding the unit and made recommendations . Professional at all times

Had a great experience with Precision Air yesterday 10/10/15. A/C tune up done by Jonathan B. What a great knowledgeable guy. Extremely professional. Wouldn't hesitate to use again or refer. [redacted]