Precision Air & Heating, Inc.

Manny was very helpful and informative. He was also very professional and friendly. He identified our problem right away and gave us various options

My wife and I just moved into a new house which has a 2 unit system. I requested Precision to come out and make sure the units were in good working order. My technician was on time and friendly , professional and courteous. After a thorough inspection of both the AC and heating units, he provided a detailed review of the status of all systems and provided multiple suggestions based on price and how in depth I wanted to service to units. I have used Precision multiple times and will continue to use their services.

Technicians name was Matt T[redacted]

Submitted by [redacted]

Once again I am pleased with the performance of Precision Air and Heating technicians. Nick serviced my HVAC system, he installed a start kit and we also discussed my aging water heater.

Had a new air and heating system installed by Precision In December 2015. Started having some issues with a thermostat. Called for service and they came out next day. Aaron A was our tech. Arrived on time, and quickly diagnosed the problem. Made sure I understood how to program and troubleshoot. Very Patient. Have had a very positive experience with all the service people and customer service.

Called Precision to do an annual inspection on a system they had installed in 2013. Tech arrived promptly at the time specified. Garrett was very friendly and took the time to review the inspection results and answer questions. Overall I am very happy with the experience and would definitely recommend Precision.

February 2016 we forgot that Precision Air and Heating does an annual check of our heat pump and A/C unit they installed last year. They called to remind us of our warranty rights and scheduled an appointment at our convenience. Armando was professional, checked everything carefully, and then cleaned up after he checked our attic A/C. Armando left our home as neat as he had found it and we like that. We appreciate the good service and the fine technician Precision sent us. See you next year.

I felt that Manny was very honest and knowledgeable about his work

I had a home warranty and my AC stopped on me this summer. The warranty company couldn't even schedule me in for 2 business days. I called Precision Air and Heating and the wonderful admins there answered the phone at 6am, they scheduled me for that very day and Garret was here to fix my ac that This company is incredibly skilled, professional, and affordable. I signed up for their 4 year service plan which is a fraction of the cost for my warranty. Cancelled the warranty and will rely on the fantastic service of Precision Air and Heating for all of my AC, Heat, and plumbing needs. I feel so at ease knowing 100% that someone will be out to help me whenever I need it. I don't have the best luck but finding Precision Air and Heating was the best thing that has happened to me. Thanks Garrett at Precision!

I also have had a very bad experience with Precision Air. I was out of town when my a/c unit stopped working, so I had to call someone to come look at it. Normally I will fix these sort of things myself, but I could not wait all week and have my wife live in a house with no a/c until I got back into town. The other reviews seemed pretty positive, so I hoped this company would provide good service. Very disappointed. The "tech" than came out, [redacted], told my wife that our a/c unit was basically shot and that we would need to invest in a new one. I talked to the tech on the phone, and had him just replace the compressor run capacitor, because he said the old one was bad and it would help keep the unit running until I got back home in a few days, but that the compressor was bad and won't last much longer. Completely wrong. When I got home, I checked the unit myself and the compressor was perfectly fine. Turns out the "tech" didn't even check the compressor, or didn't know how to properly check a compressor, I'm not sure which. So in they end, they charged me $200 to change one capacitor (which everybody knows is only a $20-$30 part), and which probably didn't even need to be changed in the first place, because it still wasn't running when I got home. I fixed the a/c unit myself in about 30 minutes, with only $17.50 in parts from the local hardware store. It's now purring like a kitten again. My unit is shot, and I need to spend $5000 on a new one? Not even close. I thought these "techs" were suppose to have some kind of certification or training, but apparently they still don't know the first thing about a/c units and are just trying to make a sale. Very sad.

Very satisfied with Precision Air today. I needed to get an estimate on a new AC system and [redacted] came out to give me the estimate. [redacted] was very professional and easy to work with. [redacted] inspected the system, and pointed out all the areas of concern. I would recommend Precision Air, and [redacted] to all my friends.

I just had precision air out to my home I would have to say that they are by far one of the most professional companies that I have dealt with here in Arizona they are fast honest reliable and very knowledgeable the technician who came out to my house found the initial issue immediately spoke to me about different options that I had which would help the efficiency as well as extend the life to my sister Mannywas very honest very knowledgeable and treated me with so much integrity I honestly felt he was doing what was right thank you and precision for training your boys the way u do ......talk about excellent service from start to finish !!!!!!!!!!!!

I knew I needed a new AC, but like everybody else money is tight. I explain everything to my tech Louis and he went up the ladder in 112 degrees with a smile on his face to see what he could do. A thousand to fix it. My unit is 21 years old and I expected it. Louis explained my options, so instead of trying to polish the problem I'm replacing it. Thank you for great service Louis!

My AC went out while on vacation. When I got back I called Precision at 10 am and they had Manny at my house working on my unit by 3 pm. He worked quickly and explained all options well. It was back up and running within an hour of him arriving. Thanks for the great service!

We have been with Precision Air for many years and have had exceptional service. Most recently we had a service call performed by Aaron He arrived on time and did a very professional job.

We were having problems after having insulation put in. Our air condition wasn't cooling our house so we called and had Manny come out. We explained to Manny what was going on. He said he would take a look and he found the problem and fixed it. He explained what he did and let us know if we had any problems to let him know. All in all it was good experience.

I requested my condensation drain line be unplugged. Called Monday, received next day service. Quoted a technician arrival time between 0700 and 1400. Technician arrived @ 0915. Technician Jacob was professional and respectful. He explained the process and showed me the results. Invoice #317532.

My overall experience was positive and I'm satisfied with Precision's service.

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I have been using Precision Air and Heating for more than 10 years. The service I've received has been exceptional. Their recommendations keep my machines running in top performance mode and adds years of life to them. Beyond all that their people are professional, experienced and very nice. They make a person to person connection during a service call by saying something that tells me they understand me on a human level, not only a professional one. For example; I make pottery and when a service person sees me working he will make a comment about it or about art or something that connects on the human level I mentioned above.

My husband and I were very satisfied with the service Manny gave us at our annual service appointment. He gave us proactive advice which helped us learn what was best for our unit. We felt Manny advocated for us to get us the most reasonable, fair offer for our needed services. We would definitely recommend him to anyone.

Manny did excellent work he was very knowledgable and courteous

Manny did an outstanding job in inspecting our unit.