Precision Air & Heating, Inc.

I have been with the company for many years. As always, there service was prompt, courteous and complete. The technician was very nice, clean and got his work done quickly. I was very happy and glad I was not the one on the roof at 110 degrees.

Manny was upfront and straight forward as to the problems he found appreciated his approach and valued his professionalism.

Manny arrived at our home on time as promised.He Proceeded to explain what he was going to do during his inspection. He came across to my husband and I as very knowledgeable and respectful. Manny was able to diagnose our system problem and gave us options in resolution.

Mike S[redacted] came over and fixed my AC unit. He was very professional and courteous and I couldn't have been happier with the service I received. I will definitely recommend Precision Air to my family and friends.

We've used Precision Air and Heating in the past and they have always been been honest and fair for all the repairs they've made to our 16 year old A/C units.
Recently we decided to was time to replace our units and to be sure we got the best bang for our buck, we solicited proposals from five companies. Out of all of in home visits and proposals, Don from Precision, provided the best solution and price right out of the box. Best of all, he was friendly, polite, and more importantly, low pressure.
Yesterday the team of Guy, Eric, Keith, and Josh can out to remove and replace our A/C & heating units. Of all the service people we've ever had at our house over the years, these guys had to be the most professional, friendly, and clean service representatives we've ever had perform work for us. They came to the door with a smile and positive attitude, which made my wife and I feel confident we made the right decision.
They were polite, friendly, fast, and clean. From answering any questions we had, to putting on 'booties' when they walked around the house and cleaning everything up when they done, they made what we expected to be a messy, noisy day-long job, pain free.
If your thinking of replacing your A/C and decide to use Precision, make sure to ask for Don to get the best deal, and for the team of Guy, Eric, Keith, and Josh.

Manny V[redacted] was excelent! Gave me options and a great price. Very happy!

I had a plumbing problem with the sink in my master bath and Daniel was very knowledgeable and helpful. He addressed the problem and fixed it quickly.

On October 22, 2015, I had my annual inspection of the HVAC units in my home. The technician PAUL went above and beyond to provide excellent customer service.

Goodyear, AZ

We are very happy with Precision Air & Heating. They are always responsive and professional. Their people are skilled and friendly. Jacob worked on our A/C today and he went out of his way to check on the filter for the humidifier because we currently cannot access it ourselves. He took the time to explain the issues, the fix, and the charges in detail in a way I could understand.

Manny came out to our house today and our A/C runs like a dream now. He was very knowledgeable and friendly. He even found a piece of duct instruction paper blocking one of our ducts; it had been there for 12 years and no one had even noticed before!! Thanks Precision!

I had a young man named Cameron from Precision Air come to my home to check my air conditioning unit. Cameron was very professional and personable. He did a thorough job of checking my air conditioner.

I had a problem with my ac unit . KC was quick ,fair, smart ,and honest ! I highly recommend them and there whole shop.

Aaron & Zac installed roof vents and insulation for us, very professional work. We were pleased with the results.

We were so happy with the professional service and knowledge from [redacted]. Very friendly and answered all our questions, making us feel such relief about a real terrible situation. Thank you [redacted]!????

Precision Air & Heating, Inc. respectfully responds to the above referenced complaint for [redacted].Mr. [redacted] reached out to Precision Air & Heating, Inc. on 4/3.0/2015 to have a Complete A/C Tune Up performed on his five year old Rheem Split Gas system. His appointment was set for5/1/2015....

 Upon arrival to the-call,our tech discovered  the   A/C system was not functioning properly. Given this, we could not perform a Complete A/CTUne Up and needed to diagnosis why the system was not functioning properly.  Upon diagnosis, the system wasfound to be low on Freon. At this point, our technician recommended a leak search of the system todetermine  where  the  leak was coming from. At  his own  admission himself, Mr. [redacted]researched pricing on the internet for a leak search (prior to our technician quoting a price) and still agreed to move forward with Precision's quoted price of $377.00 determining that.lt was a reasonable value for the service recommended.  Our technician performed the leak search and discovered the leak was at the indoor coil.  An estimate of $2100 was given to repairthe coil iri. addition  for the option  to  have a  Precision Field Supervisor out for  a  no charge, hew u.nit estimate on replacing the five year old unit.  Mr. [redacted] agreed to have a new unit estimate by Precision and  it  was  scheduled for  5/4/2015. Unfortunately,  Mr.  [redacted] cancelled this appointment.  I have included  both  the  original  work  order  related  to  his phone call on4/30/2015 as well as our Sales Call Sheet for the new unit estimate for your convenience. It  can't  be  determined  as to  whether  the  prior  homeowner(s)  had  regular  maintenance performed on the five year old system. Nor can it be determined if Mr. [redacted] had the system maintained for the one year period he has been in the home.  Precision has no service history for this address or for Mr. [redacted] particularly.  Mr. [redacted]'s reference to the age of his equipment has no relevance in his complaint.   A new unit replacement was a second recommendation versus a repair.While  we appreciate Mr.  [redacted] being a  savvy shopper and wanting to  get the  best deal, Precision Air & Heating, Inc. has never promoted that we offer the lowest pricing.  Precision Air&  Heating,  Inc.   is a  well-known  and  reputable  HVAC company  that  holds  an excellent accreditation with the Revdex.com, Arizona Registrar of Contractors, holds multiple HVAC and ethics awards within the industry and displays Integrity, Quality and Trust. It is not a fair comparison for Mr. [redacted] to state another HVAC contractor charged a  lesser price for asimilar  service.   Nor  is it  fair  for  the  other  HVAC contractor  to  accuse Precision of  not performing the proper testing. Mr. [redacted] agreed to have a service  completed at a quoted priceof $377.79.  Precision's diagnosis was 100% accurate.  I am providing a copy of our invoice number [redacted] for your convenience.Precision Air & Heating,Inc. has completed Mr. [redacted]'s HVAC requests within a timely manner, properly  diagnosed his Rheem system and has given him a repair versus replacement option. Mr. [redacted] himself chose to have a repair completed by another contractor solely due to pricing.Let it  be known  that  the HVAC contractor  whom serviced Mr. [redacted] is currently  providing services under an expired contractor license through the State of Arizona. I would assume that the price-point given by this unlicensed contractor is a reflection of a lack of business due-to the current status with the State.For these reasons, Precision Air & Heating, Inc. denies Mr. [redacted]'s request for reimbursement of the leak search amount of $377.79. His claim is solely based on a pricing issue and should be removed from Precision's records immediately.

fast, efficient, friendly service, with extras at no extra cost, thanks Eddie P[redacted] and PrecisionAir, long-time customer, [redacted]

Precsion Air is a great company. Our service person, Paul, is great. He service's our 2 ac units and recently replaced our thermostats.

Highly recomend this company.

Manny arrived, introduced and identified himself. He was courteous and professional during his visit. At no time did I feel any pressure to purchase any service. He performed the needed repairs and gave me additional information for my review. He completed his work and cleaned up after himself. I felt quite comfortable allowing him access to my home.

Manny was great also He was nice

Manny was very efficient in his explanation of why the coils should be cleaned. He also recommended the electronic air scrubber and how that would prevent the coil problem in the future. He also suggested getting our air ducts cleaned.