Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 13, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 21, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 7, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that I would like to wait till I receive the response from Navient As of today at the time I'm sending this message (July 25th, @ 07:AM), I haven't received anything in the mail from them When I receive and review the letter from them that was sent on July 20th, 2016, I would then determine whether or not I am satisfied with their response Please note that this is NOT my official rejection to the business response I will accept or reject the business response on receipt of their letter and approval of their resolution stated in their letter Regards,
Thank you for your message We are currently reviewing our customer's concerns and in the interest of protecting the privacy of our customers, the Office of the Customer Advocate will respond directly to the customer via US Postal Mail
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on July 1, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below roblem: I previously filed a complaint against Navient with all supporting documentation and have not heard back from anyone for several monthsI have not received any update from the Revdex.com nor NavientI continue to wait for an overpayment of $made on account [redacted] in December [redacted] from Navient sent me a letter dated April 27, apoligizing for the oversight; however, I still do not have the overpayment back in my checking accountThis continues to go unresolved with no parties making an effort to resolve the matterTranslate Desired Resolution / Outcome Desired Resolution: Refund select Desired Outcome: Refund my overpayment of $with accrued interest of (this is what Navient charges their customers who took out student loans) immediatelyI am now months trying to resolve a ridiculous error for Navient
A representative from the Office of Customer Advocate contacted the customer by telephone on January 30, 2015, and we are working with the customer directly to resolve the issue
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 22, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 3, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 28, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 6, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on July 13, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I will not accept that formatted reply without any action confirmed or finished regarding my accountOnce that tis done, which the company has guaranteed between and days Regards,
A representative from the Office of Customer Advocate contacted the customer by telephone on March 13, 2015, and we are working with the customer directly to resolve the issue
A representative from the Office of Customer Advocate contacted the customer by telephone on June 16, 2015, and we are working with the customer directly to resolve the issue
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 1, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 13, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 21, Please allow sufficient time for postal delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on January 16, and resolved the issue with the customer
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 7, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that I would like to wait till I receive the response from Navient As of today at the time I'm sending this message (July 25th, @ 07:AM), I haven't received anything in the mail from them When I receive and review the letter from them that was sent on July 20th, 2016, I would then determine whether or not I am satisfied with their response Please note that this is NOT my official rejection to the business response I will accept or reject the business response on receipt of their letter and approval of their resolution stated in their letter Regards,
Thank you for your message We are currently reviewing our customer's concerns and in the interest of protecting the privacy of our customers, the Office of the Customer Advocate will respond directly to the customer via US Postal Mail
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on July 1, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below roblem: I previously filed a complaint against Navient with all supporting documentation and have not heard back from anyone for several monthsI have not received any update from the Revdex.com nor NavientI continue to wait for an overpayment of $made on account [redacted] in December [redacted] from Navient sent me a letter dated April 27, apoligizing for the oversight; however, I still do not have the overpayment back in my checking accountThis continues to go unresolved with no parties making an effort to resolve the matterTranslate Desired Resolution / Outcome Desired Resolution: Refund select Desired Outcome: Refund my overpayment of $with accrued interest of (this is what Navient charges their customers who took out student loans) immediatelyI am now months trying to resolve a ridiculous error for Navient
A representative from the Office of Customer Advocate contacted the customer by telephone on January 30, 2015, and we are working with the customer directly to resolve the issue
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 22, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 3, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 28, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 6, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on July 13, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I will not accept that formatted reply without any action confirmed or finished regarding my accountOnce that tis done, which the company has guaranteed between and days Regards,
A representative from the Office of Customer Advocate contacted the customer by telephone on March 13, 2015, and we are working with the customer directly to resolve the issue
A representative from the Office of Customer Advocate contacted the customer by telephone on June 16, 2015, and we are working with the customer directly to resolve the issue
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 1, Please allow sufficient time for postal delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on August 6, and resolved the issue with the customer
A representative from the Office of Customer Advocate contacted the customer by telephone on November 9, and resolved the issue with the customer