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Ross Fitchner Home Repairs

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Ross Fitchner Home Repairs Reviews (1738)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** **

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local District Manager.We look forward to speaking with
you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business
in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Oh, great. Thank you,***. As I said, I did not see your response at the time. My email server, ***, has been a mess. *** I need to switch, but dread it
So, yes. Please, reopen the complaint.
*** ***,Hour Fitness's district manager, called and tried to offer me deals like two free months of membership and free training sessions to appease me, telling me that the tires stayUnacceptable
I talked to some more members who hate those tires.I think what we need to do is make them put a poll on the counter as members enter the gym, asking if they like or dislike the tire training exercise. The guys I talked with will sign
As I told *** *** we members pay for that facility with our membership dues. They should answer to us instead of ruining our workout experience. I still have a form of PTSD from the banging and shaking of the building
And *** said he had to agree with me that it is unfair that the machines downstairs are always broken, the TV connections don't work, and the gym tells us they can't afford to fix them. And yet, they can buy that new equipment and open new gyms. Their first priority should be to keep members happy
Thank you, again. I look forward to hearing your progress with the gym
Sincerely,
*** ***

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We look forward to speaking
with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowmy membership was terminated in AugustI shouldn't have charged for this monthThey need to refund the for the last month.Regards,*** ***

Dear ***
Our records indicate that a Member Care Specialist has contacted
you in follow up to your concernUnfortunately, we were not able to reach you
At your earliest convenience, please return our call by calling the phone
number provided in our voicemail
We look forward to
hearing from you soon
Yours in Fitness,Hour Fitness Corporate

Dear *** ***
Per
your membership agreement purchased on 08/18/06, your membership is eligible
for an annual dues increase after the initial prepaid
term. Please note that this increase was not a decision which we took
lightlyHowever, it was an important and necessary step to ensure we provide
all of our members with a clean, friendly, well-maintained club
experience.
Additionally, please be advised that our records indicate that a Member Care Specialist from our office placed a follow up call to you on 9/10/to discuss your additional comments; however they have not heard back from youAt your earliest convenience, please contact them for further assistance regarding this matter.We
value your loyalty and believe even with the increase, you are still getting
the best value and access to approximately clubs nationwide based on your
access level
On
behalf of Hour Fitness, we thank you for your valued business and look
forward to helping you with your fitness journey in the many years ahead
Yours
in Fitness,
Hour Fitness Corporate

Dear *** ***Our records indicate that your concern has been resolved by the local Club Manager. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been addressed by our office.
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Dear *** ***
Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know
Yours in Fitness,
Hour Fitness Corporate

Dear *** ***
Thank you for your response.
Per your membership agreement purchased on 07/04/07, your membership is eligible for
an annual dues increase after the initial prepaid term. Please
note that this increase was not a decision which we took lightlyHowever, it
was an important and necessary step to ensure we provide all of our members
with a clean, friendly, well-maintained club experience.
We
value your loyalty and believe even with the increase, you are still
getting the best value and access to approximately
clubs nationwide based on your access level
On
behalf of Hour Fitness, we thank you for your valued business and look forward to helping you with your fitness journey in the many years
ahead
Yours
in Fitness,
Hour Fitness Corporate

Dear *** ***
We
have reviewed your additional comments filed with the Revdex.com
regarding your 24 Hour Fitness membership
Pursuant
to your membership agreement with Hour Fitness, your membership
is eligible for an annual dues increase after the initial prepaid
term. Please note that this increase was not a decision which we took
lightlyHowever, it was an important and necessary step to ensure we provide
all of our members with a clean, friendly, well-maintained club experience.
We value
your loyalty and believe even with the increase, you are still getting the best
value and access to all Super Sport, Sport, Active and Fit-Lite level clubs nationwide based on your access
level
On
behalf of Hour Fitness, we thank you for your valued business and look
forward to helping you with your fitness journey in the many
years ahead
Yours
in Fitness,
Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***
Thank you for bringing your
concern to our attention. We value you
as a member and appreciate the opportunity to service your fitness needs
While Hour Fitness no
longer offers this type of membership product, we are happy to service the many
loyal customers who have maintained their memberships with us throughout the
yearsAs with many businesses out there today, we continue to cope with rising
costs in order to continue to provide a positive member experience, as well as
support the pace of investment in our club facilities
Please note that this increase
was not a decision which we took lightlyHowever, it was an important and
necessary step to ensure we provide all of our members with a clean, friendly,
well-maintained club experience.
We value your loyalty and
believe even with the increase, you are still getting the best value for access to over clubs nationwide
On behalf of Hour Fitness,
we thank you for your valued business and we look forward to helping you with
your fitness journey in the many years ahead
Yours in Fitness,
Hour Fitness Corporate Office

Dear *** ***
In follow up to your recent telephone conversation with our office, you asked that we follow up with the club in order to further research your feedbackPer your request, we contacted the Club Manager who has made several attempts to reach you by phone and email in order to assist you with this matterIt is important that we speak with youAt your earliest convenience, please contact the local Club Manager by calling the phone number provided in the voice-mails and emails they have left for you in follow up to your concern
Thank you,Hour Fitness Corporate

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.This lady from four fitness corporate office called me and told me that there is nothing she can doSo, I asked her why she called me and wasted my timeShe said there is nothing she can do about it and she just wanted to have a conversationThey don't have any solution for meThey said there is nothing they can do to solve this problemThey increased over 300% of my membership feesThe contract states 3% to 5% increaseThey said it is for monthly membershipMy membership is yearlySo, they said the terms and condition did not apply to my membershipSo, why did they increase over 300% of my membership fees? They didn't fix anything at all at the fitness centerEverything is very dirty and broken including light bulbs, fitness machine, men locker room, steam room, sauna, pool, restroom, sinks, faucet, doors, benches, floor, ceilingsThey pretended to fix sauna room and steam room and closed for a whileThen, they didn't fix anythingThey just cleaned the floorThey are still closing the pool without fixing or remodeling anythingThis is ridiculousThe place is very dirtyWater fountain is also very dirtyThis place definitely have health concern. My main concern is the over 300% increase of my membershipThe original terms and condition stated that my membership fee is fixed for lifeIt is the life-time membershipThey cannot increase even a centThe terms and condition did not state that they can increase over 300%They increased my membership fees while nearly everything is broken in this placeThey called me wasted my time without any solution in their sideShe said she is the boss and her boss cannot speak with mePlease fix the problemOtherwise, I have to further complain to everywhere. Regards,*** *** ***

Dear *** ***
Our records indicate that the local Club Manager has contacted you in follow up to your feedback and resolved your concernShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
P.S
This complaint has been resolvedThank you for your consideration in this matter
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hi,
I currently have a new number then the one on fileMY NEW NUMBER IS *** I can be reached anytime after pm central.
TThanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

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Address: P.O. Box 2589, Macon, Florida, United States, 92018-2689

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