Ross Fitchner Home Repairs

Dear [redacted] , Our records indicate that your concern has since been addressed by our office Should you have any further questions, please let us know We thank you for being a member and wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] , Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to speak with you at that time but a follow up call has been scheduled for 12/9/per your requestShould you have any questions, please let us know Yours in Fitness,Hour Fitness Corporate

Dear [redacted] Our records indicate that a Member Care Specialist from our office has contacted you and is currently working with you regarding your concern If you have any questions, please let us know Promoting Health and Fitness,Hour Fitness Corporate Office

Dear [redacted] Unfortunately, we are unable to reach you in follow up to the feedback you provided to the Revdex.comAt your earliest convenience, please contact us by calling the phone number provided in the voice mails left for you by our Member Care Specialist We look forward to speaking with you soon Promoting Health and Fitness, Hour Fitness Corporate

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.The branch customer service manager said that she is sorry to hear about it and hopes I come back and had a talk with the whole staffNothing was done to ensure that this doesn't happen again because he still works there and I can only now go to the gym when I feel he may not be there I am totally uncomfortableIt should have never happened in the first place it's a form of sexual harassment and I am paying for a service not to be defamed by the gyms employeesIt's disgusting and I am not satisfied and I told her that I'm not comfortable stillIt's not resolved and I'm not happyRegards, [redacted]

Dear Mr**, We have received a copy of your comments filed with the Revdex.com and sincerely apologize for any misunderstanding that may have occurred Our records indicate that your concern has been resolved by our office Should you have any further questions or concerns, please let us know We wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] Our records indicate that your concern has been resolved by our office Should you have any questions, please let us knowPromoting Health and Fitness, Hour Fitness Corporate Office

Dear Ms***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have addressed your concern.Should you have any questions, please let us knowPromoting Health and Fitness,Hour Fitness Corporate Office

Dear [redacted] Our records indicate that you have been contacted by a Member Care Specialist from our office who is currently working with you towards a resolution to your concernShould you have any questions, please let us know.Yours in Fitness,Hour Fitness Corporate

Dear Ms [redacted] ,Our records indicate that your concern has been resolved by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear [redacted] Please be advised that the Club Manager is aware of and actively involved in addressing your feedback related to your local clubWe ask for your patience in allowing them the opportunity to address your concerns for the desired long term resolution We encourage you to stay in touch with the local Club Manager so they can provide you with any updates or accomplishments regarding their progress Once again, we apologize for any inconvenience that this may have caused and thank you for being a member Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matter and there is no option to leave a voicemailAt your earliest convenience, please provide an alternate phone where we may contact you in follow up to your concernWelook forward to speaking with you soon.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear Mr [redacted] ,Our records indicate that the General Manager of your local Club has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to reach youAt your earliest convenience, please contact us by calling the phone number provided in their voice mailsWe look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear [redacted] Per your membership agreement, your membership is eligible for an annual dues increase after the initial prepaid termPlease note that this increase was not a decision which we took lightlyHowever, it was an important and necessary step to ensure we provide all of our members with a clean, friendly, well-maintained club experience We value your loyalty and believe even with the increase, you are still getting the best value and access to all Super Sport (Sport, Active and Fit-Lite level) clubs nationwide based on your access level On behalf of Hour Fitness, we thank you for your valued business and look forward to helping you with your fitness journey in the many years ahead Yours in Fitness, Hour Fitness Corporate

Dear [redacted] Our records indicate that that a Member Care Specialist has contacted you in follow up to your concern and addressed your feedbackAdditionally, the questions you posed regarding your local club have been directed to the local Club Manager for review and follow upShould you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] Our records indicate that the local Club Manager has contacted you in follow up to the additional feedback you provided to the Revdex.com, and they are currently working with you towards a resolution to your concernShould you have any further questions or concerns regarding this matter, please let us know Yours in Fitness,Hour Fitness Corporate

Dear Ms [redacted] ,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and FitnessHour Fitness Corporate Office

Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matter At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below You claim to have called me multiple times and left me voicemailsThis is falseI have no received any calls from any of your clubsWhen I called the customer service number, the representative told me there were no notes made trying to contact me Regards, [redacted]

Dear [redacted] Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate