Sharks Success Marketing Enterprises, Inc.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
June 9, 2014
 
 
 
[redacted]
 
 
RE:       Bluegreen Encore...

Dividend Rewards account ending 9501
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
September 25, 2014
 
 
 
[redacted]
 
 
RE:       Barclaycard...

Rewards MasterCard account ending 5605
           
[redacted] 
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 14, 2014
 
 
 
[redacted]
[redacted]
[redacted]  [redacted]
    
 
RE:    ...

Barclaycard Financing Visa account ending 7303
          
[redacted] 
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 10:00 a.m. to 7:00 p.m. ET, Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   December 24, 2014   [redacted]  RE:          Priceline Visa account ending...

3141                [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   June 29, 2015   [redacted]  RE:          Barclaycard Visa with Apple Rewards...

account ending 5050 [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,
[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
October 7, 2014
 
 
 
[redacted]
 
/>
RE:          Barclaycard Financing Visa ending in 0552
               
[redacted]  
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885December 16, 2015 [redacted]
[redacted]
[redacted] RE:          Williams Sonoma Visa account ending 4680[redacted]...

Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond. We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail. If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday. Sincerely,[redacted]
[redacted]
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   December 18, 2014   [redacted]
[redacted]
[redacted]  RE:         Barclaycard Rewards MasterCard...

account ending 9460 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   October 15, 2015   [redacted]      RE:     Choice Privileges Visa account ending in...

9670           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 5 p.m. PT Monday through Friday.  Sincerely,[redacted] [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and will not make a satisfactory acceptance until I hear from them, apparently via mail. When that occurs, I will let you know my response.

Barclays Bank Delaware • Wilmington, Delaware
P.O. Box 8885
Wilmington, DE 19899-8885
August 8, 2016
[redacted]
[redacted]
[redacted]
RE: NFL Extra...

Points Visa account ending 0245
[redacted]
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 9:00 a.m. to 6:00 p.m. ET.
Sincerely,
[redacted]
[redacted]
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] Based on verifiable actions already completed by the business, such as properly crediting my account as outlined in my complaint, I am inclined to think the resolution that I will receive by mail in 7-10 days will be satisfactory to me. However, since the details of the resolution to my Revdex.com complaint have not been provided in the body of the previous communication or as an attachment by the business, I can not confirm that the resolution will be satisfactory. As a result, I would like to tentatively accept the resolution and have the status of this complaint set to "Accepted pending receipt and review of resolution details from the business." If possible, please keep this complaint open and active until 07/21/2015 to allow time for the mailed resolution details to be received and reviewed. If no further response is received by 07/21/2015, please consider this complaint resolved.I very much appreciate the involvement of the Revdex.com of Delaware in mediating a tentative resolution to this matter. I am fairly certain that the business would not have taken any action to deliver on the advertised promotional benefit without third-party involvement. Based on my experience with this business vs. its peers and as demonstrated through this complaint, this business clearly DOES NOT DESERVE the A+ rating which they currently receive on your website.
Regards,

Revdex.com:
The barclay company called me twice on weekday (Nov2 and Nov 3) while I was working. I even emailed back to them I would call them back on my day off. When I called back on following Friday and Monday. No one was answered so I left voice mail to [redacted] last Monday. She didn't call me back. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

P.O. Box 8885Wilmington, DE 19899-8885   May 27, 2015   [redacted]
[redacted]
[redacted]  Re:  Barclaycard Arrival MasterCard Account ending in 4657 [redacted]...

[redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,[redacted]
[redacted]
 
 
[redacted]          [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
December 6, 2016
[redacted]
[redacted]
[redacted]
RE: Barclaycard Rewards MasterCard account ending 4762
[redacted]
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted], ext. [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
Sincerely,
[redacted]
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I still am waiting for response, all that was sent was letter saying they are investigating.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Your process indicates that unless I respond within 5 days the complaint will be marked as resolved, however until I receive and deposit my refund (After some arbitrary delay induced by the post-office and accounts payable at Barclays Bank) I can not consider the issue resolved.  Please follow up with me in 30 days at which point I expect to have received the refund and cleared the deposit.
Regards,

P.O.
Box 8885Wilmington,
DE 19899-8885October
20, 2015[redacted]RE:          Williams-Sonoma Visa account ending in
0284[redacted]...

Thank
you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’)
forwarded to us from the Revdex.com of Delaware. To ensure the most
efficient handling, this correspondence was forwarded to Barclaycard’s Office
of the President to investigate and respond. We
completed our investigation and sent you a detailed summary of any actions we
may have taken. Please allow 7-10 days for delivery by mail. If
you do not receive the summary, or have additional questions, please contact
our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m.
ET. Sincerely,[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   December 16, 2014   [redacted]      RE:     US Airways MasterCard...

account ending 2838            [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

P. O. Box 8885
Wilmington, DE 19899-8885
 
 
 
October 17, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
/>
RE:         Juniper Credit Card account ending 2769
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.