Sharks Success Marketing Enterprises, Inc.

P.O.
Box 8885Wilmington,
DE 19899-8885November
24, 2015[redacted]RE:          Priceline Visa account ending 4913[redacted] Thank
you...

for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’)
forwarded to us from the Revdex.com of Delaware. To ensure the most
efficient handling, this correspondence was forwarded to Barclaycard’s Office
of the President to investigate and respond. We
completed our investigation and sent you a detailed summary of any actions we
may have taken. Please allow 7-10 days for delivery by mail. If
you do not receive the summary, or have additional questions, please contact
our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely,
[redacted]
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
December 23, 2016
 
 
 
[redacted]
 
 
RE:          Inquiries from Barclay’s Bank of Delaware.
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. Our office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted] [redacted]
*
*
[redacted]         [redacted]

Revdex.com: Barclay's is still not honoring their interest free promotion for me for which I was pre-approved for. They keep giving me the run around. I'm a college student living away for the summer for my internship and I signed up for this card because it was interest free on purchases for the first year so I put all my rent on it. They are still charging me interest during this first year which I should not be charged for. They are false advertising and not honoring their promotions. This is not fair to me at all, what a horrible experience with this company. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
November 16, 2016
 
 
 
[redacted]
[redacted]
[redacted]
 
 
Re:          Barclaycard Visa account ending in 2609
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]
[redacted]
 
 
CC:         Revdex.com of Delaware

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
June 25, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
Re: US Airways MasterCard account...

ending 7915
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 14, 2014
 
 
 
[redacted]
 
 
RE:       Extra Points...

Program MasterCard account ending 6593
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I told you that I am in Florida until mid-March and cannot access my mail, so I have no idea what is in the letter that you sent. I can only receive email, not regular mail.

P.O. Box 8885Wilmington, DE 19899-8885   April 30, 2015   [redacted] Re:   Visa Black Card account ending in 0361 [redacted] ...

 Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 
I feel the company has failed in the fact of when I initially called them they told me the account could not be reopened no matter what and after contacting the Revdex.com they were magically able to reopen it they want me to wait 7-10 days for a response and I have to reply on here before 5 days the company needs to change its practices in regards to closing an account with a phone call before closing accounts this has been a pain for me and a waste of my time Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
September 24, 2014
 
 
 
[redacted]
 
 
/>
RE:         Inquiry from Barclays Bank Delaware
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885October 27, 2015 [redacted]
[redacted]
[redacted]RE:          Barclaycard Financing Visa Card account ending 8658[redacted]...

[redacted]Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely, [redacted]
[redacted]
[redacted]         [redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.  I appreciate [redacted]'s hard work on this matter.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Problem:
This is the second complaint that I have filed against this company. The first complaint was filed on 4/17/2016 Complaint ID: [redacted]. The issue of releasing the hold that Barclay has on a credit card that I was approved for has not been resolved. I have sent documents that prove my identity, called and emailed the company to no avail. The fact that they are not accepting the proof and keep dismissing that I call and email unreasonable. This issue has outlandishly been dragged out by Barclay.
Translate
 
Desired Resolution / Outcome
Desired Resolution:
Other (requires explanation)
select
Desired Outcome:
I want the account activated.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have not yet received a letter from Barclays and the phone call I received from the Office of the President does not fully resolve my issues. The response to me was that the policy of Barclays allows them to change a customer's address with the submission of a subpoena requesting statement copies with no mention of an address change.  Also, there is no notification to that customer that the address was changed due to the subpoena. This will continue to be an issue until Barclay's changes their procedures which according to the rep, will happen eventually.  I also requested my card be closed since my statement from March - May 2016 was being sent to my ex-husband's lawyer's office without my knowledge. My card as of July 10th has not yet been closed/reissued. I also received a credit of 1 year's fee for the card which is not what I requested nor have I received credit monitoring.  This is unacceptable and is it even legal?

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
July 22, 2014
 
 
 
[redacted]
[redacted]
[redacted]
[redacted]
 
 
/>
RE:       Barclaycard Arrival MasterCard account ending 0181
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
September 18, 2014
 
 
 
[redacted]
 
Re:  Marketing Solicitations from Barclays Bank Delaware
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received.
 
We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885December 4, 2015[redacted]RE:     Correspondence forwarded from the Revdex.com[redacted]  Thank you for...

your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.Sincerely,[redacted]         [redacted]

P.O. Box 8885Wilmington, DE  19899-8885   December 17, 2014   
[redacted]  Re:   Barclaycard Rewards MasterCard account ending in 0646 [redacted]...

[redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[I will not accept response until this matter is rectified. This has been going on for 5 mos and I have had to get legal advice.