Shaw Academy

Unauthorised payment has been made from my account
I have been charged for course material through Shaw Academy without my authorisation. I was offered credit of $199 from Shaw on 16th May when my account renewed automatically without being made aware so I could use this for course material and certificates as written in the email. They mentioned this credit was activated to use and at no point said I had to wait a certain time. When I chose to try out the course material on 18th May I was then charged £39.50 for this, and didn't have any option to cancel the payment. I have contacted Shaw over email on a number of occasions and received bot responses, one stating I had to wait 72 hours which was never mentioned and not answering my queries which is highly frustrating. There doesn't seem to be any other way to contact Shaw or use the credit offered.

I logged in to join Mobile Photography class upon clicking to join the class I was charged for Digital Market toolkit which I did not order.
On Sunday 24th May 2020 I logged into my account to join Mobile Photography
Class

I was unable to log into the class and was charged for Digital Marketing Tool Kit.

Through email contact with Sid (Shaw Academy) ***@shawacademy.com he is flatly refusing to refund, despite the tool kit not even relevant to the class being taken.

I have also tried to call on *** (number quoted on there website after following complicated contact form) to get this number is not available.

Unable to cancel membership or get refund.
I subscribed for a 30-day premium membership with Shaw Academy on April 24. I was notified by PayPal of US$69.99 being charged by the company on May 22. I tried to cancel the membership in my account but was refused. I was instead given a case number and a phone number with which I was apparently supposed to call and speak to customer service directly regarding cancellation and refund. However after many days of attempts I still find no one at the phone number. From beginning to end, I received no confirmation of my registration nor any billing notification, and I did not access any course because I had forgotten entirely about the subscription. I signed up with the idea of a pastime during this stay-at-home period. Now I realize in this time of global crisis and uncertain financial situation ahead, that's simply a luxury. Please cancel my membership and refund me the US$69.99 subscription fee. I did not use the company's service even once.

I asked for a refund because I purchased something I never wanted in the first place without permission and they don't want to give me my money back.
An e-certificate was purchased by accident, just by scrolling the page you can accidentally buy a certificate for something I haven't even studied for . I didnt even took a class and was never intending on buying a certificate. I contacted them by email twice to get a refund on the e-certificate thats costed $36 was purchased without my consent. They prefer to offer me credit on the app that I'm not interested in instead of giving me my refund.

I was charged $39.99 for a toolkit I did not want to purchase and never used. I emailed and asked for a refund and they would not refund.
I was offered a one month free trial membership from Verizon to Shaw Academy.
After one of the lessons, there was a one click pop-up button for a toolkit that I hit to find out what it was but it automatically charged my credit card $39.99. I emailed them right away to let them know that I did not intend to purchase any toolkit, that it was misleading and wanted a refund. They told me they could not refund my credit card and offered to give me other products for free instead. I emailed back to let them know that I was not interested in any of these products and wanted a refund. I never received an answer and the charge had not been reversed.

My free subscription was supposed to end on May 26th. I cancelled on May 26th but they still charged and renewed my account for next month.
My account with Shaw Academy was cancelled the on the day the free month subscription is to end -May 26th 2020. However Shaw academy charged for monthly subscription on the May 26th without my acknowledgment. I do not want this subscription. There is a fraudulent charge of $69.99.
I have called my credit card and filed fraudulent charge report.

I can be reached XXX XXX XXXX.

Like many other customers on the Revdex.com website I was unduly billed 49.90 by the Sahw Academy. I had already canceled my registration. See attachments.
Payment method:credit card card mastercard
Amount:49,90
Problem :subscription already canceled during the free trial 10th April.
I was billed this amount on the 18th of May.

Tried to cancel free trial
I tried to cancel a free 30 day trial within 5 minutes of signing up because the course material was not what I was hoping for. After having to click cancel multiple times with increasingly annoying statements I was finally given a phone number and told I have to call to confirm the cancellation. I called, after attempting to cancel it and having to listen to almost 20 minutes of "are you sure you want to cancel?" Automated .messages they finally said it was cancelled...however not once did they have me confirm the account number I was trying to cancel AND the automated system kept referring to me by a different name, I can only assume from this evidence that someone previously had my current cell phone number and I have now cancelled that person's account. There was no way to speak to a real live person to get the proper account cancelled and all emails and facebook messages so far have not been returned. If I can't get the actual account cancelled I will be forced to cancel my credit card just to avoid being fraudulently charged for something I have tried to cancel in good faith and in a timely manner. The customer service of this "school" is atrocious and I will warn everyone I know to avoid this at all costs.

I signed up for a free 30 day trial and was charged $69.99 TWICE after not cancelling. I never even used my free trial.
I signed up for a 30 day free trial on March 25th, 2020. I never utilized my free trial (never took any of the classes). I got charged $69.99 on April 23rd, 2020 and then again on May 20th, 2020 for the same amount. I asked for a refund since I never took a class and am not interested in taking one with Shaw Academy ever and they denied my refund. I have been furloughed from my job due to COVID-19 and need all of my funds for essentials such as food and medicine.

Poor service they took my money without any consent and would not refund my money back.! Beware people do not even do the free trail.!
Poor service they took my money without any consent and would not refund my money back.! Beware people do not even do the free trail.!

I was billed despite my cancellation 2 weeks before end of free trial
I inserted payment details for a free trial/subscription service for a course on line On april 26th called : Digital Marketing. On May 1st, I cancelled my membership on line
On May 2nd, I called Shaw as requested to confiem m cancellation. I spent 15 minutes over the phone going through a bunch of arguments to make me stay. I said NO to all and asked the lady to assure me there would be no further payment.
On May 24th, I received a notification that I sent a payment of $69.99 to Shaw Academy.
I e mailed them. They responded they were not responsible and tried to sell me more. I called Paypal resolution center but by magic, my membership showed as active. I called my bank. couldn't see the payment yet.

Charged without permission!
Hello, I signed up for the free month trial membership with Shaw Academy for a Nutrition course and had to provide them with my credit card information. After two weeks, I canceled my account and it required me to call a number to confirm my cancelation, I did and through the phone, it confirmed that my account was canceled but I never received an email of cancelation from them. Today, May 26, 2020, my bank noticed me that there's a charge from Shaw Academy of 69.99$ which I didn't make. I tried to contact my bank but they can't refund the money for me because I don't have any proof of my cancelation and I have to cancel my card and get a new one. I tried to contact Shaw Academy but it's impossible to reach a representative. I google search and found out many people had the same problem with this company, it's totally a scam!

I signed up for a 30 day free trial on April 25th and was charged $69.99 USD on May 23rd, not a full 30 day trial. Won't give a refund, only freebies.
I saw their ad on Instagram and signed up for a 30 day free trial on April 25th and was charged $69.99 USD on May 23rd, not a full 30 day trial. I immediately canceled via the app immediately after getting the PayPal billing notice. (I'd actually been in quarantine and just got out the evening before and wasn't thinking about them at the time. I still had one more day left to remember them and cancel, , but they didn't give me the chance. Had they sent the reminder email like stated at registration, I would have been reminded and could have canceled sooner. The number provided hung up on me several times, but I did get through eventually. It was through their automated system, so the name that they had for my number was not correct, and it did not ask for the reference number that they give when trying to cancel through the app. So, I figured it would be better to send an email in case I affected someone else's account. They did not send a reminder email 3 days before like they say at sign up. They keep saying they can't issue a refund due to their T&C but they can offer free courses worth hundreds of dollars for several months, and one year according to the latest from Anna. How is it they can offer courses worth $699 but can't refund $69.99 with is worth far less? I canceled the next round of courses and called the number today. The name for my account according to their automated system is Bailey Thomas. I hope Bailey wasn't active on the platform because his/her courses have now been canceled due to Shaw's faulty automated system. The system stated that I had just then been sent an email confirming this cancellation. I keep checking my email, but there's nothing there, yet. I would like my refund back, please. Thank you.

Charged my credit card/unable to cancel my account.
I signed up for a 4 week trial period and clicked an option on their website to be alerted when my trial period was up. I never received a message and my credit card has been charged. I'm now trying to cancel my account and I was given a phone number to call. I called and received a voicemail, I left a message and haven't heard back. Now when I log into their website, I'm given a pop up with account options to purchase and cannot close the window or click anywhere on the website to access my account page.
In addition to all this, as soon as I signed up, I received spam in the form of numerous phone calls, texts and e-mails on a daily basis. I also received phone calls at 2:00 am twice. This is not professional business conduct and is harassment and fraudulent.
I never bought an account option and have been charged $69.99 to my credit card. I want a refund and to cancel my account with them.

Charged me for services, even though I cancelled within their free trial period. Refuse to give me a refund on their faulty charges
I signed up for a free trial. After 2-3 days of the free trial I decided that their services wouldn't be something I would enjoy. So I called and cancelled well before their 30 day trial window ended. I thought all was fine, until their charged me a month later, and then stating I knew what I was in for. I then notified them that I cancelled 2 days into their 40 day free trial and I wanted a refund. They are still refusing the refund

I joined Shaw Academy for a free period, and I canceled my subscriptions before the free period end. But I got charged on my credit card.
I joined Shaw Academy for a free period, and I canceled my subscriptions before the free period end. But I got charged on my credit card.

I saw online advertising from Shaw Academy, promoting to join these subscriptions service for free for 30 days before I have to pay for the monthly subscriptions. I joined the program, hoping to see if the classes they provide are good or not. I had to put in my credit card number, which I thought it is a normal process for subscription services.

Cancelation process.
I joined the program around mid-March. I believed that I did not receive the confirmation email. However, they charged my card once on March 24 for $0.50 and then refunded. I tried the service once, but I wouldn't say I liked it. I tried to cancel my subscription on their website, but it said I have to call to cancel. I called them turned out I could not reach a staff person but a computer recorded voice trying to sell me more. At the end of the call, it said I have to send an email to cancel.

At this point, I believe that this is some type of scam.

I sent an email on April 01, 2020 (ticket no. (#XXXXXXX)), to cancel my service and to make sure that I will not get charged on my card. I got a reply on April 03. I also asked them to delete my account and my information because I don't trust the company. They replied and said it would take 30 days to delete my account. At that point, I thought I would not be changed from the company cause I canceled my service within the free trial period.

On May 13, I got charged on my card for $59.99, what I was concerned had come. I sent an email to the company right away, asking for a refund. They replied on May 15 (Ticket no (#XXXXXXX)), and they refused to make a refund. They said they are subscription service, not a free service. I sent emails back and forth with them, trying to understand why they withdrew money from my card. They could not provide a useful answer. And They wanted to shut me up by told me to use the service that I already paid for because they will not refund.

I tried log-in to my account on May 22, I could not log in to my account. I believe they have deleted my account as per my request, but they still decided to charge on my card on May 13.

They also ever sent me any receipts or email confirmation for the free trial.

Email log between me and Shaw Academy from of ticket no. (#XXXXXXX)
from April 01 - April 05:
https://app.sparkmailapp.com/web-share/Ro2MdutAK8Bi4JVAQsUwnS1z2HOFYsTCyjBd5YaP<...⇄ />
Email log between me and Shaw Academy from of ticket no. (#XXXXXXX)
from May 15 - May 25:
https://app.sparkmailapp.com/web-share/k5VS0Ixpk6k4a_stHkzhYZxOXQnOzTk26rgMwa-1

I signed up for the free 4-week photography sessions. Shaw Academy has withdrawn funds from my account without permission.
I am at the end of my free 4-week photography sessions and Shaw Academy has withdrawn funds from my account without permission. I sent them an email a few days ago inquiring about clarity to the cancellation process and I never received a response. I wanted to make sure that I would be able to take my last two sessions before canceling. When I logged in to my account and looked for detailed information on cancellations, there was none. While doing this, there was a statement that said if you don't cancel now we will remind you a day before the last day you can cancel, I never received a reminder. About 30 minutes ago, it is now 2:25pm Eastern Time on May 26, 2020, they withdrew funds from my account.

I signed up for a trial which required a credit card. However the card was used to charge for a service I did not want
I signed up for the trial subscription which required a credit card on file in case I decided to continue the membership. When I was exploring the site, I clicked on something on the page to see more information about it but I was charged for a service I did not want. I emailed the business immediately to get a reversal and they refused to give me a refund. They offered me other services I didn't want but I only wanted a refund for the original service. This company misled me into thinking the credit card information was only used to bill me for my monthly membership but instead, it is used to charge for unnecessary and unwanted resources on the website without authorization.

Ended my free trial before the end date and was still charged £49.99 as they are accusing me of reactivating my membership when I did no such thing.
I saw a 4 week free trial for Shaw Academy and subsequently signed up. After reading a lot of dodgy reviews about being wrongly charged and being constantly harassed by phone calls and emails, I decided to cancel my membership on the 2nd of April by call. I then received an email the same day to state I had cancelled it at 11:57am. At 12:14pm I received an email welcoming me 'back on track.' This was suspicious as I had literally cancelled it 17mins ago and had not reactivated it. I called again to confirm it was cancelled and sent another email just in case to the support team to confirm I had cancelled it, which they confirmed it had and that I would not be charged. From that point on I did not reactivate my membership, but I had read numerous reviews that have said that Shaw Academy had reactivated it themselves and subsequently taken payment. After a few weeks, I thought everything was okay, until I noticed on the 26th May Shaw Academy had taken £49.99 from my bank. This is fraud. How this company is still running is beyond me after the numerous complaints I have read and should have read before signing up.

Please issue a refund or I will take this matter further.

It is not fair, nor legal, to scam this much money from someone, especially people like me who cannot afford it, even more so in a time like this where I am currently unemployed because of corona.

Sort it out please.

A Pop Up On Their Website Was Bought Accidentally In An Attempt To Close It And They're Saying I Can Not Receive A Refund For Whatever Reasons
On May 25 Of 2020 , I Signed Up For The Free Trial I'm Bored. I Was Looking At The Class Pages And A Pop Up Came Up About A Toolkit For The Class Some That I DID NOT WANT In Many Attempts To Close It It Finally Went Away But I Decided To Make Sure It Wasn't Purchased I Check My Bank Account And It's Negative I See Why It's Because Scam Shaw Academy Took Almost 40 Dollars From My Bank Account So I Email Them Because Apparently I Cant Call And They Respond Back With They Cant Give Me A Refund But They Can Give Me 100 Dollars Worth Of Stuff I Don't Want So No My Issue Is Not Solved Because I Need My Money Back