Shaw Academy

Please don't waste your time. They will steal your money even if you cancel before your "free" trial is up. The classes are not even worth it, you can literally google or learn all of this *BASICinformation on YouTube. I cannot stress how awful and what a scam it is. False advertising from the very beginning. They hide behind this facade of "great customer service" when they just want your money and every lecture pushes and reminds you "JUST DON'T DROP OUT". Of course, so they can run your bank account ASAP! I did not even sign up for a "FREE TRIAL". They literally offered me a FREE course! And still charged my account... crazy! Immoral.

I signed up to shaw academy in early April and now it's the 29th and I chose not to continue in their program. I don't want my card charged!
My name is *** and I signed up to shaw academy in early April. Upon subscription to the graphic design course I was told that cancel anytime before the end of the month. That is exactly what I wish to do but its easier said than done. There is no number to contact shaw academy and I highly doubt they'll respond to my 5 still unanswered emails.

Signed up for a free trail. I tried canceling courses before I get charged in 9 days. I was given fake number to call.
I went on their website to cancel my membership and had to go through 5 pages of them trying to stop me from canceling before being given a phone number with a PIN that I must call in order to confirm cancellation. The number was to a hotel in New Jersey who knows nothing of the school. These online courses are a scam. I fear for others who simply trying to improve their lives and instead be taken advantage of during these trying times.

This academy is a scam
Fraud academy
Would not recommend to anyone
I registered for a course on 31st March for a 4 week free trial period .While registration it asked for a card number and states I will b charged only after the 4 week trial but I cancelled the membership the day I joined and it gave me a confirmation stating that I still can have an access of 4 week free trial and their will b no charge from your account once the trial over .But then on 28april I got charged for $69.99 and my membership status still showing active .Send an email to the support but they r not refunding my money .This is a fraud company .

I took ' free' course '. When I registered they said I need to pay £50 every month. I cancelled my membership immediately and they still charged me.
I took' free' course from Shaw Academy. When I finished my registration they informed me that only 4 weeks are free and after I need to pay £ 50. I immediately cancelled my membership. Today I saw my bank statement that Shaw Academy charged me £50 , when I did not even used their service and moreover I cancelled my account. So I went to their website and my account is still active.???
After I cancelled my membership I have never looked there again. They did not cancel my membership, they charged me despite the fact that I didnt even used their service plus I cancelled the membership. Now I had to cancel again and process was completely different.
Shaw Academy, please dont steal people money as it's disgusting! I am looking forward for my refund.

I've requested a refund of an unauthorized membership charge. Shaw Academy claims policy is clear (it's not) and they absolutely cannot refund me.
I signed up for a free trial with Shaw Academy unaware that I would be charged after four weeks if I didn't cancel the trial. My debit account was charged $59.99. I immediately emailed Shaw Academy to request a refund. I received a form email back stating that all aspects of the cancellation policy "were made clear at registration, within your member's area and via communications." This is absolutely not true. The policy wasn't clear at registration, was not in my member's area and was never expressed via communications. I emailed several more times and continued to receive emails claiming they could not find my account. Today, I received an email stating my account was found and a refund wasn't something they couldn't do.

I am attempting to cancel my free trial/membersip, and cannot reach anyone. I do not want to be charged.
I signed up for a free trial for a graphic design class. I don't know what the paid version looks like. The dashboard I experienced was littered with upgrades. This is by far the least user friendly dashboard experience I have encountered. So much so, that I decided to cancel my membership this morning, on day one of my free trial. I have come to find out that after six prompts to "keep" me as a member - with misleading copywriting tactics, I have to call a number to cancel this membership. I have called four times - each time being told all agents are busy, then being asked for a callback number immediately prior to the line automatically hanging up on me. This entire experience feels like a scam. I need someone to cancel my membership, and not charge me anyway like a lot of people have experienced.

I have sent everything for refund and can't get customer service for them I just want my money back . I didn't attend not one class .
Card *** visa
69.99

I signed up for free 4w trial, but they charged my credit card but didn't give me access to courses. I'm not able to log in. Not responding to any com
I saw an add on Facebook posted by Shaw academy stating they are offering free tutorials for 4 weeks. When I signed up, it requested for payment information but assured that they will not be charging until after 4 weeks. Shortly after I signed up, I rec'd whatsapp messages and automated telephone call confirming my registration. Shortly after that I received a confirmation of payment for 34.95. I tried to log into their website and cancel but my membership but the website didn't recognize my log in information. It reported that my email is not recognized. I sent an email but I rec'd an automated email stating that my email is not recognized and to write a complain with a recognized email ID. Until today, I have no access to their courses that was suppose to be free but charged. No communication from their team. I am still not able to log in and cancel my payment

cannot cancel account
I would like to cancel my account and tried going through the steps online and on the app. However, it states you must call in. I called in multiple times and the system immediately hangs up on you. I have not received any services and did not start the class on my 4-week trial. I would like to cancel based on business practice reviews.

I was given a free trial via t mobile, I never signed up for anything, was charged this morning and now they won't give me a refund.
I was given a free trial through my cell phone company, I logged into the academy I did not have to provide any payment information, my issue is that when I go into the app I can't find my payment information anywhere, I can't find anywhere where I agree to sign and get to a premium membership, yet I will sign up for a premium membership and charge this morning for something I did not authorize whatsoever.

signed up for free trial decided to cancel on the 17th of Apr I was charged $69.99 on the 22nd Apr after I sent an email to them on 20th Apr to cancel
Been trying to cancel since 17th and was asked to call +XXXXXXXXXXX it went to voice mail I left several messages, no response.
Sent an email on the 20th Apr and 21st a Gomez responded and on the 22nd I was debited $69.99.
on that same day I received a call from one of their course representatives, he asked me how the course was going and I said I wanted to cancel, he said he cant help me with that I should contact support. I told him I already did and he said ok then and hung up.

I have sent several emails after that no reply. I cant cancel still and cant remove my debit card information. attached are the threads between shaw and I before they stoped responding. They made cancelling so difficult

Unauthorized payment taken when within period to cancel. I had checked yesterday and I had one day left to cancel but then charged the next day.
I can trialed the guitar class as an incentive given from my phone company and made sure to set reminders as to when to cancel. When I returned to site yesterday it said I had 1 day of trial left. I then returned that next day 4/28 to cancel account to find out I had been automatically charged without my consent despite having tried to cancel the day before and being told I had 1 more day to cancel. My student number is XXXXX.

I signed up to Shaw Academy for a free trial. They then took money from my account unauthorised and refuse to refund me.
I signed up to a free course from Shaw Academy, they then kept asking for my bank details so I entered these into my account knowing that I would not have to pay anything. They then proceeded to take £50 from my account without authorisation at after calling and emailing them a various number of times, they refuse to give me my money back. This is very unacceptable.

Cancelled my membership but still was charged
I have been charged following a free trial period of a Social Media Marketing despite cancelling my membership on the first day if trial period. I ordered the course on 22nd March and the same day sent email indicated in the T&Cs to billing as I was unable
To cancel the membership on the Membership Zone. Still despite that I have been charged £49.95 at the end of the free trial on 19th April!

Takes money fraudulently with innocuous 'one click purchase' links all over the site.
Once you've entered your details for your 'free trial', there are one-click purchases (that don't look like purchases) all over the site and they will charge you thefor beforea subscription long before the subscription ends. They have also spontaneously re-activated accounts after cancellation and charged memberships according to reviews online (even 6 months after cancellation). The complaints about this company are all over the internet. I was incorrectly charged 3 times after accidentally clicking a harmless link labelled 'Module Toolkit' and charged $35 x3. They have refused refund and are now ignoring emails. They have charged people after memberships have been cancelled too. There's no way to remove your details on their site, so the only way to get rid of this company is to cancel your credit card through your bank and order a new one, which is what I have had to do.

Received free trial. Canceled two days before the ending of the free trial. They are refusing to refund per the agreement not to be charged.
Canceled trial two days before trial period ended. Started process online to cancel. When you get to the end they require to call this number to complete cancelation. After about 10 offers to remain and turning them down cancelation was finally confirmed while on the call. Then charges of 69.99 was applied to my credit card days later. This is a scam please help.

I cancelled my subscription for services 4 days prior to my trail ending however the company proceeded to debit my credit card on file.
I cancelled my subscription for services 4 days prior to my trail ending however the company proceeded to debit my credit card on file. I contacted the company via email. I received an email stating they could not process my cancellation. They also stated they would cancel my trail subscription and offered me a discount to another service. I responded I'd already cancelled, asked them to remove any card information they had on file, and that I didn't want any services from the company which, based on other complaints, seems like a fraudulent company.

Has failed to issue a refund for an unintentional one-click purchase via a cleverly-placed button that did not require any confirmation on their site.
I really wanted to like Shaw Academy.
My cellular service provider was offering a free trial to try out Shaw Academy and I took them up on their offer.
Unfortunately, shortly thereafter, I had to cancel my trial, as it didn't take long before the Shaw Academy site seemed questionable at best.
As online educational platforms often do, the Shaw Academy pages can take a moment to load.
I was taken aback to discover that, while the page was loading for a lesson, an in-site pop-up popped up onto the screen urging the student to make a one-click "toolbox" purchase for $40 that doesn't require any confirmation.
This happened as my phone screen dimmed andan happened to tap my phone to keep the screen from going black, accidently hitting the one-click, no confirmation needed, purchase of forty dollars.
Making matters worse, the pop-up appeared to me to be strategically placed in a commonly high-touch area on the average phone. Though I cannot say for sure that this is intentional, I found this frustrating.
I then decided to withdraw from my trial course on Shaw Academy as I found this to be questionable conduct.

I emailed Shaw Academy's support team explaining the situation, and they notified be that they would NOT issue a refund.

As one can imagine, during a global pandemic where thousands are left jobless, hearing the news that this company WON'T issue refunds for situations such as this is both disheartening and disappointing, particularly when they won't issue refunds to individuals trying their services for the first time.

I would not recommend this company to anyone.

My paypal was charged 69.99 despite not being stated at time of free trial. Customer service via email is refusing me a refund, I didn't use service.
When I signed up for the free trial I was not informed that I would be charged 69.99 after my free trial ended. And I also wasn't informed on their refund policies at time of signing up. I also was not sent any reminders that my free trial was coming to an ens as most companies do when a free trial is in place. As it gives the consumer the best possible ability to cancel before they are charged. I noticed a day after my card was charged that the free trial had ended and my account was charged 69.99! Which I wasn't informed on upon signing up nor did I agree upon. I'm a 19 year old college student who doesn't have $70 to just throw around. I need that money to eat and live off of. I didn't use the service at all in the time I had it and the notifications to attend my classes stopped after a week. I emailed customer service to try and get a refund and they told me it was not possible at all. There's no way that a refund isn't possible, on top of that in order to cancel your membership you have to jump through hoops just to cancel and they shame you in their prerecorded cancelation recording. Saying if you wish to give up on your goals and trying to offer me free stuff (all service related despite me not even using the service) and made me go through several recordings just to cancel. As well as you cannot just simply cancel online like any other online service business. What really annoyed me is after telling their customer support I didn't use the service at all throughout our emails, they still offered me a year free to keep my money despite me not wanting the service at all. I do not like how this company handles payments or customer care. If I could afford it I'd bring a lawyer into it just to sue them for malpractice and failure to make terms and services clear at signing up. But unfortunately I don't have the money for that. I want my money back. And I don't want to hear that once again that it's "impossible" because I know that is completely false. As most services in the user is not happy with the service a full refund is typically guaranteed.