Shaw Academy

They make it impossible for you to cancel and will not issue refunds.
I signed up for a 4 week trial for Shaw Academy March 23rd. After seeing how their classes were structured I saw it was not going to work for my schedule. On April 16 I attempted to cancel my subscription. They asked me to call to cancel my subscription but when I called I when through a series of prompts but was not able to get to a menu to cancel. I tried a few other times. On April 23rd I was charged even though I had been in contact and trying to cancel. Now the company is completely ignoring all requests for a refund. They are a complete scam and you can see evidence and stories all over the internet. I say we get a class action going and kick this company from the US. We don't need preditory companies like this doing business here.

Took money and refused a refund.
Shaw Academy took money out of my account after I cancelled my trail on 04/04/20. On 04/22 $69.99 was taken from my account and they refused refund. After exchanging multiple emails they said that they can not refund because it had already been processed. They offered a 12 months "free" (which we all know that is a lie) and I finally said I'd take it (this was 15 emails later). I have not head back from them since 04/23/20 and today is 04/28. This "academy" is a scam! DO NOT DO ANYTHING WITH THIS "ACADEMY"!!

The company charged my account 35$. I spoke to them and they get back with standard responses but nothing about my refund.
Used my credit card to our base

I cancelled their 4 week free trial two days prior to deadline. However, they charged my account $34.99 two days prior to deadline. Shaw scams.
Tmobile Tuesdays App shows I redeemed offer on March 27. They claim on invoice, March 25. Their website neither allows me to
close my account nor to remove my form of payment. Their phone line does NOT take calls due to Covid. Email is useless.

Membership has been canceled but I was charged after that.
Hello,

I have been singed up for a free trial on one of the online courses in Shaw Academy.
However, to cancel you subscription you do not have an option online from your Shaw Academy profile. Which is nonsense for the company providing online services.
In order to cancel you subscription you have to call X XXX XXX XXXX. This phone number is not free. However Term Of Use says: "You may be prompted to complete cancelation over the phone using free phone number".
I have been charged for 69.99 CAD on March 28th. I sent an email to ***@shawacademy.com asking to cancel my subscription on April 2nd since I was not able to reach them by the phone.
The same day I recieved a respond saying my subscription has been canceled and will no be active.
However, I have been charged again for 69.99 CAD on April 28th.
I have a confirmation from ***@shawacademy.com saying my membership is cancelled.
Please see attached screenshot.

I have been trying to cancel my membership. I didn't even start the course and it's hard to cancel membership. I have written to them. They keep emailing me to go online and cancel membership and when I reach the cancellation page, They ask to call the number that is busy. I have sent them an email and asked them to cancel my account with the student ID. And they still keep responding with the same message.

Company customer service and business practice are unprofessional. Stay away.

Enjoying this free trial and love the flexibility of rescheduling if I need to. I have the information very useful - I have been in Experimential Marketing for over 10 years so info very familiar but learning alot which will help me execute my events.

Shaw Academy is offering special promotions by phone calls and then does not keep their promises but do make the charge on your credit card!!
The last Friday I received a call from Show Academy, from Faheem N (***@success.shawacademy.com). He told me that he had a special offer for me and told me that if I bought the subscription extension for 3 months for $99 to complete my certification in Nutrition, he would give me all the toolkits and e-certificates for the 4 modules for free so I could get my certificate in Nutrition. He told me that if a agree I had to answer his e-mail with the confirmation and asking him to unlock my e-certificates and toolkits and he would do that. I did it and specifically wrote in my email that I would agree to pay the extension just with the condition that he would give me for free the toolkits and e-certificates of the 4 modules. He didn't answer my email but made me the charge on my credit card and has no answered to me anymore, neither unlocked anything.
Now I want my USD 99 refund or to comply with unlocking the toolkits and e-certificates of the 4 modules of Nutrition.

I have tried to cancel this membership, which was started, and then canceled less than a month later. Numerous charges were levied against me
Hello:
I have tried to cancel this membership, which was started, and then canceled less than a month later. Numerous charges were levied against me and the company has not responded to my requests for refund.

Unethical sales tactics with one-click purchase without informing user that it's a purchase
On April 7, 2020, I wanted to sign up for a free trial only and I thought I did that since I entered my credit card information and submitted it. On the next page, I assumed that I had already signed up for my trial and wanted to access to my courses. That's when a popup stating that most students do this showed up and I thought that's how I access my courses. Turns out it was a one-click purchase, the popup did not show a price or mention payment or upgrade, so it was very misleading.

When I try to call Shaw Academy to confirm my cancellation, no one answers me and I don't want them charging me for a service I don't want.
I purchased a graphic design class from Shaw Academy during the week of April 20 because I thought it would be something I would be interested in. Once taking one class, I realized it was a waste of time if they didn't give you access to certain software that is needed for the course. That was not clearly explained during the promotion. So, I went on to attempt to cancel the course and they said I must call a number to confirm the cancellation. I called the number numerous times and still haven't gotten any answer from them and I am getting frustrated because they are going to charge me in May for a service I don't even want. This company is a scam and they need to be shut down for this.

I signed up for a 14 day trial on Mar 22.
I asked to cancel multiple times. Got generic responses. My log-in stopped working. Continue to get billed.
I signed up for 14 day trial for a course on March 22nd.
Decided to cancel within that time period.
Tried to cancel by logging into my account and got told there was no account associated with that email address, which is incorrect, because I have the welcome email from March 22nd going to that email address.
I submitted a help inquiry to their online customer service on April 7th saying I could not log in, and wanted to cancel. They responded with 'log in to your account', which I explicitly explained I can't do.
I sent another help inquiry on April 14, and they didn't respond until April 27.
They continue to tell me to cancel by logging in, which I've explained multiple times that I can't do!
They have charged me FOUR times - $34.95, $34.95, $39.95 and now $59.99.
These are ALL fraudulent and I've disputed them each time with Chase bank.
I need Shaw Academy to cancel my subscription, as I've asked multiple times.
This is completely unacceptable.

I cancelled within the specified timeframe, was charged and denied a refund when I contacted the company.
In addition to refusing to refund my money, I am having problems confirming the cancellation of my membership via phone!

I was charged $69.99 & requested a refund 3 days following which they have not complied f/a course I've never accessed during the free trial or after.
A free trial course was initiated which I never accessed due to the effects of the COVID19 Pandemic. I was charged $69.99 on April 22nd and I requested a refund on April 25th (three days following)which is the first and only time I accessed my membership account to cancel my my account and request a refund. I've sent three emails independent of Shaw Academy website, another email from their website and also by a website complaint email to no avail. Due to the financial hardship and challenges from COVID19 I did not have the time for the course and most certainly cannot afford for them not to issue a refund to me.

I followed a link on Facebook to try 4 week FREE class and canceled the course less than an hour later but my credit card was still charged.
I was charge during free trial period and the business refused to refund. Every time I contacted them they offered me more free programs which are not accredited and pretty much worthless in terms of education. Patric from Shawacademy refused to refund even though I never took a dig gel class and canceled well within 4 week free trial. Based on guidelines they were not supposed to charge the card if membership was canceled within 4 weeks of trial. It is absolute scam that Needs attention.

Tried to cancel my subscription on the website, phone number given in order to cancel is not in use
The company made an unauthorised payment on my card. I immediately tried to cancel my subscription and after being brought through a number of different screens trying to convince me not to cancel the membership I was presented with a phone number and student reference number, which I needed to confirm the cancellation of the subscription. I rang the phone number provided and was met with a dial tone, this means I can not cancel my subscription fully and I am not using the service and do not want to be charged for it again.

Try to cancel online. Then they force me to call a phone number. then have to listen to 10 minutes sale pitch. then cancel.
I cancelled my subscription online. Then they said I need to call a 1800 number to finish the cancellation process. Over the phone, they play the trick of switching (1 for yes) (2 for no) multiple times.
It took 10 minutes to listen to their sales pitch in order to finally cancelled the service. Even I have successfully canceled the service, they now kept on texting me and emailing me. I blocked their number, they switch the phone number and text me again.

Shaw Academy processed an unauthorized charge on my credit card and refused to refund the money although I did never purchased their services.
I have e-mailed them regarding the purchase of an E-Certificate. I was told the course was 100% free; however, the website is poorly designed. When I was trying together more information about the E-Cerficate it automatically purchased the certificate, which doesn't make sense because I had not yet even taken a single class at that point. When I realized the money had been taken from my credit card I e-mailed their support and they wanted to gift me $199 credit instead of reimbursing my money. So I e-mailed them a second time explaining that I was not inserted in associating myself with the academy and I don't plan on taking their classes, therefore, I would like my money back.

Shaw Academy is FRAUD company which charges me for their products without my authorization and refuses to refund
Shaw Academy is FRAUD company and I will never use their service again!